it q360 engineer

As an bT Q360 Engineer, you will take part in the implementation and L2 operations and support of Qualco platforms, meeting strict response-time for our customers critical business technology systems.

You will work independently and as part of a dynamic team, offering exceptional services to our customers. This role requires excellent technical background, prioritization, responsiveness, and customer service, along with excellent communication skills.

Responsibilities

• Deploy and Maintain Cloud Iaas/PaaS workloads in MS Azure like VMs and SQL Databases;

• Administer and troubleshoot Azure Application Gateways and Front Door configurations;

• Implement GPO-based security hardening and baseline configurations on Azure VMs and workloads;

• Configure and maintain Monitoring and Alerting Infrastructure;

• Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners;

• Engage in technical presales tasks for Azure services cost estimation and monitoring;

• Liaise with vendors and other departments for problem resolution;

• Maintain solid knowledge of various vertical areas of functionality and technology within related IT engineering technologies;

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Minimum of 3 years of hand-on experience in Azure cloud platform (deployment & maintenance)

• Client oriented with client facing experience.

• University degree in Computer Science or a related field.

• Ability to work with cross-functional teams and project teams, contributing to planned deliverables.

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills in English.

Technical Competencies

• Hands-On experience on MS Azure including IaaS/PaaS, Application Gateways, Front Door;

• Very good knowledge in Internet protocols relative to troubleshooting cloud and hybrid infrastructure connectivity;

• Good Knowledge and hands-on experience on administering Microsoft products and Services – Active Directory (OU/GPOs), SQL Server and database instances PaaS/IaaS, IIS;

• Knowledge in configuration of Monitoring Software and/or Full-Stack Observability platforms;

• Certified in Azure Administrator associate (AZ-104) and in progress on at least one of the following:

  • Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801)

  • Azure Solutions Architect (AZ-305)

  • Azure Networking Solutions (AZ-700)

  • Microsoft Azure Security Technologies (AZ-500)

  • Any additional Azure or related certifications will be considered a plus;

• Knowledge and experience in services and platforms like Microsoft RDS Servers, Microsft Intune, Microsoft SCCM will be considered a plus.

Benefits

Your Life @ Qualco Group
This role is a hybrid opportunity in Athens. 

As a #Qmember, you will live out every day in a truly human-centered culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.  
Find out more about #LifeatQualcoGroup 👉🏼 qualco.group/life_at_qualco_group 

Join the #Qteam and enjoy: 

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🏝️ Flexible working model

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities