guest services officer
25 Οκτ 2026 · GRECOTEL HOTELS & RESORTS
Τι θα κάνεις
- Υποδέχεσαι τους επισκέπτες και παρέχεις πληροφορίες για τις εγκαταστάσεις, τις υπηρεσίες και τα τοπικά αξιοθέατα.
- Υποστηρίζεις τις διαδικασίες check-in και check-out με ακρίβεια και αποτελεσματικότητα.
- Διαχειρίζεσαι άμεσα και επαγγελματικά ερωτήματα, αιτήματα και παράπονα επισκεπτών.
- Συντονίζεσαι με άλλα τμήματα για την ικανοποίηση των αιτημάτων και των αναγκών των επισκεπτών.
- Διατηρείς άριστη γνώση των ξενοδοχειακών υπηρεσιών και των προσφορών.
- Συνεργάζεσαι με συναδέλφους και άλλα τμήματα για τη διατήρηση θετικού ομαδικού κλίματος.
Βασικές προϋποθέσεις
- Εξυπηρέτηση πελατών και σχέσεις με επισκέπτες
- Επικοινωνιακές και διαπροσωπικές δεξιότητες
- Διαδικασίες check-in και check-out
- Multitasking και ιεράρχηση εργασιών
- Προσοχή στη λεπτομέρεια και επίλυση προβλημάτων
- Άριστη γνώση Αγγλικών, ομαδικότητα και συντονισμός μεταξύ τμημάτων
Παροχές
- Ανταγωνιστικές αποδοχές και πρόσθετες παροχές, διαμονή εφόσον απαιτείται, πλήρης διατροφή, υποστήριξη μετακίνησης ή/και έξοδα ταξιδιού.
- Ευκαιρίες επαγγελματικής ανάπτυξης, εσωτερική κινητικότητα, προγράμματα εκπαίδευσης και επιμόρφωσης, εκπτώσεις εργαζομένων και ένα δυναμικό, υποστηρικτικό εργασιακό περιβάλλον.
Περιγραφή Θέσης
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Guest Services Officer to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for…
Περιγραφή Εταιρείας
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE
Περιγραφή Εταιρείας
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE