front office manager
18 Σεπ 2026 · GRECOTEL HOTELS & RESORTS
Τι θα κάνεις
- Διαχειρίζεσαι τις καθημερινές λειτουργίες του Front Office εξασφαλίζοντας εξαιρετική εξυπηρέτηση πελατών
- Εκπαιδεύεις, καθοδηγείς και αναπτύσσεις το προσωπικό του Front Office για βελτίωση της παραγωγικότητας και της εξυπηρέτησης
- Παρακολουθείς και διαχειρίζεσαι το απόθεμα δωματίων, τη διαθεσιμότητα και τις τιμές για μέγιστη απόδοση εσόδων
- Εξασφαλίζεις την τήρηση διαδικασιών υποδοχής, αναχώρησης, τιμολόγησης και κατανομής δωματίων
- Επίλυεις παράπονα πελατών και διαχειρίζεσαι ζητήματα για την ικανοποίηση των πελατών
- Διαχειρίζεσαι τον προϋπολογισμό και τα έξοδα του Front Office
- Διατηρείς θετική συνεργασία με άλλα τμήματα του ξενοδοχείου για ομαλή λειτουργία
Βασικές προϋποθέσεις
- 3+ χρόνια εμπειρίας
- Ηγεσία και δεξιότητες εξυπηρέτησης πελατών σε περιβάλλον πολυτελών ξενοδοχείων
- Γνώση και διαχείριση PMS, POS και CRM συστημάτων
- Ικανότητες διαχείρισης προϋπολογισμού και επίλυσης προβλημάτων
- Ισχυρές οργανωτικές δεξιότητες και διαχείριση πολλαπλών εργασιών
- Άριστες δεξιότητες επικοινωνίας και διαχείρισης παραπόνων πελατών
- Hospitality Management
Παροχές
- Ανταγωνιστικός μισθός και επιπλέον παροχές.
- Προηγμένες ευκαιρίες για επαγγελματική εξέλιξη.
- Διαμονή (εφόσον απαιτηθεί) και σίτιση, καλύψεις μεταφορικών εξόδων, συμμετοχή σε εκπαιδευτικά προγράμματα.
Περιγραφή Θέσης
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Front Office Manager to join its team. As a Front Office Manager, you will be responsible for managing and supervising the front office operations. Furthermore, you will guide staff members employed in the department…
Περιγραφή Εταιρείας
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE
Περιγραφή Εταιρείας
Grecotel is the leading Hospitality Group in Greece: identified with iconic Luxury Hotels & Resorts in spectacular locations, intertwined with the country’s landmarks and heritage – a collection unique in the world.
2025 is a milestone year for Grecotel, celebrating 50 years of excellence as an award-winning brand shaping the luxury hospitality industry. In 1975, its Founder, Nikos Daskalantonakis, started his emblematic journey in Crete with a pioneering vision rooted in his innate ethos and 'philoxenia' values, instilling heartwarming hospitality and an unwavering commitment to quality.
Today, Grecotel stands proud as an independent, family-owned company, welcoming its third generation: constantly enriching its portfolio, evolving its signature, inspiring genuine connections and aiming to an exciting future.
Grecotel knows Greece like no other, bringing you the best of its culture, nature, spirit, gastronomy and people. Each of its 40 properties across 15 coveted destinations around the country, emulates its distinctive place, inspiring deeper connections and offering a sense of belonging.
The Grecotel family of 7.000 people pioneers the art & craft of holidays be it Greek summers or year-round escapes, honoring their presence in the lives and memories of millions of guests. Here, talent thrives, bold ideas are embraced, and greatness is a shared pursuit.
HOTELS & RESORTS TO LIVE