director of banquet job id:req10387099

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking an exceptional Director of Banquet to lead our Banquet Operations team.

As Director of Banquet, you will be a passionate hospitality leader with extensive experience in luxury hotel or resort banquet operations. You will oversee the planning and execution of world-class events, ensuring flawless service delivery while inspiring, developing, and leading a high-performing team. Working closely with Catering, Culinary, Stewarding, Sales, and other operational departments, you will play a key role in creating memorable guest experiences and driving operational excellence and profitability. At Four Seasons, our purpose is to create impressions that stay with our guests for a lifetime. We believe exceptional service is built through genuine care, attention to detail, and a commitment to excellence.

What You Will Do

• Hire, train, motivate, discipline, direct and supervise the work of all employees in the Banquet Department, inclusive of permanent, seasonal and outsourced. Develop Assistant Managers, and Supervisors through coaching, mentoring, performance management and succession planning initiatives.

• Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the staff.

• Schedule all employees to maintain the service standards of Four Seasons while operating within budgeted labour cost guidelines. Ensure optimal workforce planning and scheduling to maintain Four Seasons service standards while achieving labour productivity and budget targets.

• Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel.

• Assume responsibility for shift supervisory duties on a regular basis, especially with VIP and "at cost" functions.

• Coordinate and insure the needs of the Catering department with the managers of interrelated departments. Foster effective collaboration between Catering, Culinary, Stewarding, Engineering, Housekeeping, Security and other operational departments to ensure seamless event execution.

• Communicate directly with the hosts of functions and goes over the details of the function. Build and maintain strong relationships with clients, meeting planners and event hosts, ensuring event expectations are understood, exceeded and professionally managed.

What You Bring

• 2–3 years of experience in a senior management role within a luxury hotel or resort banquet or food & beverage operation.

• Proven leadership experience managing large, diverse operational teams in a fast-paced environment.

• Strong knowledge of banquet operations, event execution, labor planning, budgeting, and financial management.

• Excellent communication, organizational, and stakeholder management skills.

• Ability to build strong relationships with clients while collaborating effectively across multiple departments.

• A hands-on leadership style with a passion for coaching, developing, and inspiring teams.

• Fluency in English is essential; Greek will be considered an advantage.

• Applicants must have the legal right to work in Greece or be eligible to obtain the appropriate work authorization.

What We Offer

• Competitive Salary and comprehensive Benefits Package.

• Complimentary Employee Meals, Bus Transportation and Laundry Services.

• Ticket Restaurant monthly allowance.

• Complimentary Nights at Four Seasons Hotels & Resorts worldwide.

• Employee Recognition Program.

• Opportunities for Global Travel through Task Forces and Transfers.

• Access to Four Seasons global Training & Development programs.

Schedule & Hours

Full-time, permanent position.

Five working days per week.

Join Four Seasons Astir Palace Hotel Athens and become part of a passionate team dedicated to delivering extraordinary events and unforgettable guest experiences. If you are an inspiring hospitality leader with a passion for luxury service, operational excellence, and developing high-performing teams, we would love to hear from you.