room service attendant - domes aulus zante
5 Αυγ 2026 · Domes Resorts
Τι θα κάνεις
- Λαμβάνεις παραγγελίες δωματίου από τους πελάτες.
- Παίρνεις παραγγελίες φαγητού και ποτών μέσω τηλεφώνου ή καρτελών.
- Προετοιμάζεις και σερβίρεις τον καρότσι υπηρεσίας.
- Παραδίδεις παραγγελίες στα δωμάτια των πελατών.
- Εξασφαλίζεις ικανοποίηση των πελατών ακούγοντας τις ανάγκες τους.
- Διαχειρίζεσαι και επιλύεις παράπονα πελατών άμεσα.
- Ελέγχεις τους ορόφους για πιάτα ή καρότσια που έχουν αφεθεί στους διαδρόμους.
- Συνεργάζεσαι με όλα τα τμήματα του ξενοδοχείου για τη μέγιστη ικανοποίηση πελατών.
Βασικές προϋποθέσεις
- Εξυπηρέτηση Πελατών και Διαχείριση Παραπόνων
- Επικοινωνιακές Δεξιότητες και Άριστη Γνώση Αγγλικών
- Γνώση Μενού και Λήψη Παραγγελιών Τροφίμων και Ποτών
- Προετοιμασία και Σερβίρισμα Καροτσιού
- Συνεργασία Ομάδας
- Προσοχή στην Υγιεινή και Καθαριότητα
- Τουρισμός / Διαχείριση Φιλοξενίαςκατά προτίμηση
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών.
- Συνεχής εκπαίδευση και ευκαιρίες επαγγελματικής ανάπτυξης.
- Φιλικό περιβάλλον εργασίας.
Περιγραφή Θέσης
The room service attendant delivers food orders to guests staying at the hotel. Their duties include taking room service orders and delivering them to the guest’s room. They must be familiar with the hotel’s menu and be aware of any dietary restrictions the guest may have.
Some of the responsibilities:
Guest Service & Complaint Management
Ensuring maximum guest satisfaction by listening to their needs and providing the best possible service.
Handling guest complaints and resolving them promptly.
Operations Management
Taking food and beverage orders by phone or by collecting the order card guests leave on their room door.
Preparing the trolley used for serving.
Delivering the order to the guest’s room and serving it.
Checking the floors for dishes or trolleys left by guests in the corridors.
Collaboration with Other Hotel Departments
Working together with all operational departments to ensure maximum guest satisfaction.
Requirements
Useful to have:
A degree in Tourism / Hospitality is desirable but not required.
Good knowledge of English and optionally a second foreign language.
Relevant experience in a luxury hotel will be considered an asset.
What you will bring:
Excellent communication skills with a strong customer-focused approach.
Politeness, pleasant demeanor, and a friendly personality.
Team spirit and ability to collaborate effectively.
Benefits
You will benefit from:
Competitive Remuneration Package
Continuous Training & Development opportunities
Friendly Work environment
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.