front desk officer (full & part time) - park renti (village roadshow greece)
4 Αυγ 2026 · Antenna Group
Τι θα κάνεις
- Καλωσορίζεις τους επισκέπτες με ευγένεια και επαγγελματισμό
- Παρέχεις πληροφορίες για τις υπηρεσίες, πακέτα και προσφορές του πάρκου
- Διαχειρίζεσαι ερωτήματα και παράπονα πελατών ήρεμα και αποτελεσματικά
- Εκδίδεις εισιτήρια και διαχειρίζεσαι πληρωμές μέσω του POS συστήματος
- Πραγματοποιείς πωλήσεις μελών και πακέτων δίνοντας έμφαση στα οφέλη τους
- Διαχειρίζεσαι κρατήσεις για γενέθλια και ομαδικές επισκέψεις
- Εξασφαλίζεις ακρίβεια στις συναλλαγές και στο κλείσιμο ταμείου
- Ενημερώνεις αρχεία επισκεπτών και τηρείς στατιστικά παρουσιών
- Επικοινωνείς με τον επιτηρητή βάρδιας για θέματα και ανάγκες
- Συμμετέχεις στις διαδικασίες ανοίγματος και κλεισίματος του πάρκου
Βασικές προϋποθέσεις
- Χειρισμός online POS συστήματος και βασικές γνώσεις υπολογιστών
- Διαχείριση μετρητών και τήρηση αρχείων
- Εξυπηρέτηση πελατών και διαχείριση παραπόνων
- Πωλήσεις και επικοινωνιακές δεξιότητες
- Άριστη γνώση ελληνικής γλώσσας
- Διαχείριση πολλαπλών εργασιών και οργανωτικές ικανότητες
- Οποιοδήποτε Πεδίο / Τουρισμός / Διαχείριση Φιλοξενίας
Παροχές
- Ασφάλιση υγείας και ζωής, αποκλειστικές εκπτώσεις και ειδικά προνόμια, φιλικό, διασκεδαστικό και προκλητικό περιβάλλον εργασίας, ευκαιρίες για προσωπική και επαγγελματική ανάπτυξη.
Περιγραφή Θέσης
The Front Desk Officer is the visitors' first point of contact with the park. They are responsible for welcoming, informing, and smoothly checking in visitors, ensuring a positive first impression and the efficient operation of the cash desk.
Responsibilities and Duties
Reception & Guest Service
Welcome guests with courtesy and professionalism.
Provide information on the park's services, packages, and offers.
Handle guest inquiries and complaints in a calm and effective manner.
Cash Desk & Sales
Issue tickets and manage payments through the POS system.
Sell memberships and packages — actively highlighting the benefits of each option.
Manage bookings for birthday parties and group visits.
Maintain accuracy in transactions and in cash desk closing.
Administrative Support
Update visitor records and maintain attendance statistics.
Communicate with the Shift Supervisor regarding any issues or needs.
Participate in the park's opening and closing procedures.
Requirements
High school diploma. Studies in Tourism, Hospitality, or a related field are an additional asset.
Experience in cash handling, customer service, or retail is an advantage.
Basic computer knowledge and familiarity with POS systems.
Strong people orientation and excellent communication skills.
Flexibility to work a rotating schedule (afternoons, weekends, holidays).
Reliability, initiative, and team spirit.
Excellent knowledge of the Greek language; knowledge of English is an additional asset.
High ethical standards, in line with the company's values.
Benefits
Health & Life Insurance
Exclusive discounts and special privileges across an extensive network of partner businesses.
A friendly, fun and challenging workplace where no two days are the same
Opportunities for personal and career growth in an exciting industry
Περιγραφή Εταιρείας
Antenna Group is fully owned by K Group, the international multi-sector business of the Kyriakou family, marked by four generations of global entrepreneurial leadership with controlling interests across shipping, media, content and entertainment, asset management, and real estate.
Founded in 1988, Antenna Group has established itself as a leading international media, content, and entertainment organization, owning and operating a diverse portfolio in Europe, North America, and Australia, reaching 140 million people directly and more than 500 million globally through its strategic partnerships. Antenna’s media activity includes 37 TV channels, free and pay TV, 2 streaming services, news, content, production, cinemas, digital media, e-commerce, radio, music, live events and education.
With a reputation for reliability, integrity, and innovation, Antenna Group has a three-decade track record of exceptional returns in its investments. In addition to successfully owning and operating leading media businesses, Antenna Group is an investor in some of the most significant companies in the media and entertainment industries, including Raine Group - the global merchant bank advising and investing in high-growth sectors of TMT, entertainment and sports, Imagine Entertainment - the iconic Hollywood production company, and TelevisaUnivision - the world’s largest Spanish-language media and content organization. Also, it was an early investor of Facebook, Twitter (X), and Spotify before they went public.
Guided by its mission to inform and entertain people in a responsible, enriching and balanced way, Antenna Group continues to expand into new markets and pursue bold growth opportunities in an ever-changing media landscape. Most recently, it announced plans to expand its portfolio by deploying additional equity of over USD 1 billion targeting new investments in global media worldwide, underscoring its commitment to shaping the future of the industry.
Περιγραφή Εταιρείας
Antenna Group is fully owned by K Group, the international multi-sector business of the Kyriakou family, marked by four generations of global entrepreneurial leadership with controlling interests across shipping, media, content and entertainment, asset management, and real estate.
Founded in 1988, Antenna Group has established itself as a leading international media, content, and entertainment organization, owning and operating a diverse portfolio in Europe, North America, and Australia, reaching 140 million people directly and more than 500 million globally through its strategic partnerships. Antenna’s media activity includes 37 TV channels, free and pay TV, 2 streaming services, news, content, production, cinemas, digital media, e-commerce, radio, music, live events and education.
With a reputation for reliability, integrity, and innovation, Antenna Group has a three-decade track record of exceptional returns in its investments. In addition to successfully owning and operating leading media businesses, Antenna Group is an investor in some of the most significant companies in the media and entertainment industries, including Raine Group - the global merchant bank advising and investing in high-growth sectors of TMT, entertainment and sports, Imagine Entertainment - the iconic Hollywood production company, and TelevisaUnivision - the world’s largest Spanish-language media and content organization. Also, it was an early investor of Facebook, Twitter (X), and Spotify before they went public.
Guided by its mission to inform and entertain people in a responsible, enriching and balanced way, Antenna Group continues to expand into new markets and pursue bold growth opportunities in an ever-changing media landscape. Most recently, it announced plans to expand its portfolio by deploying additional equity of over USD 1 billion targeting new investments in global media worldwide, underscoring its commitment to shaping the future of the industry.