Binance is the world’s leading blockchain ecosystem and cryptocurrency infrastructure provider with a product suite that includes the world's largest digital asset exchange and much more.

Trusted by over 200 millions of users worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.

Binance is the world’s leading blockchain ecosystem and cryptocurrency infrastructure provider with a product suite that includes the world's largest digital asset exchange and much more. Trusted by over 200 millions of users worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.

Binance

Κέντρο Εξυπηρέτησης / Call Center

Πληροφορική

ΜΜΕ / Social Media

LastWeek

LastThreeDays

Today

Aoristou

FullTime

Remote

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, corporations, fintech firms, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.Responsibilities<ul><li>Market Competitor Analysis: Conduct competitive analysis of institutional clients' Futures products, Futures APIs, fee structures, etc., to help the team track market changes quickly and maintain a competitive edge.</li><li>Client Demand Response &amp; Support: Respond promptly to institutional clients' business needs, including answering inquiries, following up on progress, and communicating feedback on results to improve client experience and satisfaction.</li><li>Cross-Department Collaboration: Facilitate communication between the technical and product teams to resolve issues related to system operations, data retrieval, and other technical challenges faced by institutional clients.</li><li>Document &amp; Materials Support: Assist in preparing business requirement documents and support materials for institutional clients, and regularly update and maintain relevant documents. Record and organize issues and solutions to streamline business support processes and increase overall efficiency.</li></ul>Requirements<ul><li>Proactive: Strong interest in quantitative trading and institutional business, with a proactive attitude and the ability to adapt to a fast-paced market environment.</li><li>Strong Responsibility: Detail-oriented and responsible, capable of efficiently responding to and handling client business needs to ensure smooth project execution.</li><li>Good Communication Skills: Strong communication skills, capable of maintaining smooth and efficient communication with clients and internal teams, ensuring timely and clear information delivery.</li><li>Quick Learning Ability: Quick to grasp knowledge of institutional business products and technologies, able to understand and execute related tasks swiftly.</li><li>Language Skills: Native-level proficiency in English, with the ability to communicate fluently with global clients.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Futures Business Development Associate

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritize, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Customer Service Representative (German)

Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders</li><li>Willing to work weekends and irregular hours which will include night shifts</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

We’re looking for a Senior Site Reliability Engineer Engineer to take ownership of building and evolving our internal monitoring and alerting systems that keep our high-load, real-time production systems running smoothly. If you thrive on solving complex challenges at scale and have experience in DevOps/SRE practices and monitoring performance-critical applications, this role could be a great fit.In this position, you will design, build, and continuously improve our internal monitoring and alerting tools. Test and validate solutions in real production environments. Collaborate closely with Development, QA, and DevOps teams to ensure system reliability and performance.This is a full-time remote role, with a preference for candidates based in European time zones.Responsibilities<ul><li>Design, develop, and maintain robust monitoring and alerting tools for mission-critical systems</li><li>Automate production testing to ensure reliability and scalability</li><li>Proactively identify, troubleshoot, and resolve performance and software issues</li><li>Track, update, and drive resolution of technical problems across teams</li><li>Suggest and implement architectural enhancements and process improvements</li><li>Research, evaluate, and recommend new technologies and vendor solutions</li><li>Safeguard critical systems by applying best-in-class security practices and solutions</li></ul>Requirements<ul><li>At least 7+ years of experience as a Node.js / JavaScript developer, ideally with a background in monitoring and supporting large-scale production systems</li><li>Strong knowledge of REST API design and WebSockets</li><li>Hands-on experience with cloud platforms such as AWS or GCP</li><li>Solid understanding of distributed systems at scale</li><li>Proficiency working in a Linux environment</li><li>Excellent communication skills in English, with the ability to explain complex concepts clearly and logically</li></ul>Optional<ul><li>Familiarity with tools such as Docker, Nginx, Prometheus, Grafana, etc.</li><li>Experience working with time-series databases</li><li>Understanding of low-level programming languages (e.g., C, C++, Rust)</li><li>Previous contributions to open-source projects</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our&nbsp;Candidate Privacy Notice.

Senior Site Reliability Engineer (Node.js & Javascript), Trading Technologies

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Binance is looking for an experienced QA Engineer (mid to senior level) to drive and support Integration Testing of our high-performance backend software stack. This entails the full life cycle of testing from designing tests to capture changes, developing these into scripts and confirming execution, collating these into the integration framework, and ongoing improvement to the framework to improve automation. This is a full-time position which offers hybrid working in APAC region.Responsibilities<ul><li>Work closely with team members (Developers, Product Manager and Partners) to develop, test and deliver high quality software products.</li><li>Design test, development of scripted Python tests for integration test scenarios.</li><li>Preparation of integration test scenarios for unreleased features and changes, integrate into CI and stamp QA approved new feature for production.</li><li>Hands-on investigation, find root cause and communicate efficiency with other teams.</li><li>Identification and prioritization of deficiencies in existing integration test scripts and implementing improvements.</li><li>Enhancement of existing integration framework to support improved automation and reporting.</li><li>Developer background would be nice to have.</li></ul>Requirements<ul><li>5+ years of backend QA engineering experience.</li><li>Full cycle testing from designing manual tests, developing scripts and execution.</li><li>Strong experience with UNIX/Linux.</li><li>Strong scripting ability using Python, Bash.</li><li>Experience testing backend services such as APIs, Databases, distributed services (non-monolithic).</li><li>Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.</li><li>Clear, logical communicator in English.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.binance.com/en/candidate/privacy/notice">Candidate Privacy Notice</a>.

Senior Automation QA Engineer / SDET (Python)

This role will involve strategy, planning, management and execution to maintain and build Binance’s social media and community presence globally. You will work closely with the leadership team.Responsibilities:<ul><li>Contribute to the strategy and execution of integrated marketing campaigns and product launches from a social media perspective</li><li>Design, execute and lead large community activation campaigns</li><li>Create and manage always on content strategies for our priority global partnerships such as CR7</li><li>Be a key POC for business issue and crisis management, including fast, measured and informed response, sentiment monitoring and reporting, and consulting on further action in partnership with the communications and product teams</li><li>Work closely with the CS team on community management, response and sentiment maintenance&nbsp;</li><li>Help with managing end-to-end across Binance social accounts</li><li>Working with the wider global social team and with external departments, including product and partnerships, to promote and build the brand of Binance</li><li>Focus on bringing our socials closer to our community, with a crypto native understanding, and a great understanding of crypto culture</li><li>Assisting the team across platforms to think of creative ideas, both for general posts and campaigns</li><li>Work closely cross-functionally with design, content, performance marketing, product and other teams</li><li>Measure, report, and analyze the performance of campaigns across channels and translate findings into actionable, data-driven recommendations in order to improve future performance&nbsp;</li><li>Analyze the social media landscape to supply actionable insights</li></ul>Requirements:<ul><li>Fluency in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage</li><li>5+ years of digital marketing experience in social media, community, content or brand marketing related roles</li><li>Proven experience with crisis management and working directly with executive leadership teams</li><li>Experience working on large integrated marketing campaigns, and working with external agencies, partners and talent&nbsp;</li><li>Demonstrable success with growing social media accounts and executing campaigns</li><li>Deep understanding of the crypto market. Up to date with trends and sentiment. Expert on Binance’s product suite</li><li>Strong knowledge of content creation and social media channels, with Twitter and TikTok as a top priority&nbsp;</li><li>Proven good judgment in high pressure situations; an ability to remain calm and logical</li><li>Excellent communication, writing and copywriting skills</li><li>Strong sense of ownership and responsibility.</li><li>Resistant to stress. Self motivated and results oriented</li><li>Remote and start-up experience is a plus</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance

Πρόσφατα Δημοσιευμένες Αγγελίες

futures business development associate

customer service representative (german)

customer service representative (german)

senior site reliability engineer (node.js & javascript), trading technologies

senior automation qa engineer / sdet (python)

social media manager - europe

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