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Κέντρο Εξυπηρέτησης / Call Center

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Customer Care Specialist-Dutch/English BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL&nbsp;https://www.taskus.com/careers/.

Remote Bilingual Dutch/English Customer Care Specialist

On behalf of our international client, a company with 30 years of experience and around 300 employees, specializing in innovative SAP solutions on a global scale, we are looking for a Senior SAP ABAP Developer to join their Greek branch. The role offers the flexibility to be based in Thessaloniki or work 100% remotely.What You’ll Be Doing<ul><li>Take ownership of custom developments, enhancements, and interfaces across various SAP modules, contributing directly to innovative solutions.</li><li>Collaborate closely with functional consultants to analyze complex business requirements and translate them into effective technical implementations.</li><li>Enhance and optimize existing solutions to ensure usability, stability, and top performance for our customers.</li><li>Contribute to the design and implementation of end-to-end business processes leveraging SAP BTP and S/4HANA technologies.</li><li>Support exciting implementation projects (greenfield &amp; brownfield) and play an active role in digital transformation initiatives.</li><li>Participate in the full software development lifecycle: requirements analysis, design, development, testing, deployment, and continuous improvement.</li></ul>What We’re Looking For<ul><li>Degree in Computer Science, Mathematics, or related field.</li><li>3+ years of professional experience in SAP development, with proven skills in designing and implementing SAP solutions.</li><li>Strong knowledge of ABAP Core Data Services, OData, IDoc, user exits, BADIs, and form development.</li><li>Familiarity with SAP BTP, BAS, S/4HANA extensibility frameworks; functional knowledge of business processes will be considered a plus.</li><li>A growth mindset, curiosity, and eagerness to continuously learn and take on new challenges.</li><li>Experience in Private/Public Cloud and S/4HANA implementation projects is an advantage.</li><li>Familiarity with modern project methodologies (SCRUM, Agile).</li><li>Fluency in both Greek and English (written and spoken).</li></ul>&nbsp;What’s Offered<ul><li>Permanent contract.</li><li>100% remote work with flexible working hours.</li><li>Competitive fixed salary plus a variable component directly linked to your personal performance.</li><li>Prepaid card for food &amp; beverages.</li><li>Private health insurance.</li><li>Opportunities for professional growth in a fast-paced environment working with cutting-edge technologies.</li></ul>&nbsp;Interested? Please send your CV in English..

Senior SAP ABAP Developer (remote)

Πιστεύουμε στους ανθρώπους.&nbsp;Στόχος μας είναι να παρέχουμε τις καλύτερες πιθανές υπηρεσίες&nbsp;στους καταναλωτές γι’ αυτό και θέλουμε ανθρώπους με όρεξη και πάθος για δουλειά.​Θέτουμε υψηλούς στόχους.&nbsp;Είμαστε αρωγοί της αλλαγής, προσφέροντας την απόλυτη εμπειρία,&nbsp;προσθέτοντας αξία στους καταναλωτές καθώς και στους συνεργάτες μας.​Αν είσαι άνω των 21 και τα παραπάνω εκφράζουν κ εσένα .. αυτή είναι η στιγμή!Αναζητάμε IQOS Advisor&nbsp;στο δίκτυο συνεργαζόμενων αλυσίδων!<h2>Περιγραφή Θέσης:​</h2><ul><li>Συνεχής προώθηση &amp; υποστήριξη πωλήσεων</li><li>Προσανατολισμός στην επίτευξη στόχων&nbsp;​</li><li>Ενημέρωση και ποιοτική επικοινωνία για τα προϊόντα της εταιρίας</li><li>Χτίσιμο σχέσης εμπιστοσύνης μέσω ανοιχτής και διαδραστικής επικοινωνίας</li><li>Παροχή έγκυρων πληροφοριών χρησιμοποιώντας τις κατάλληλες μεθόδους/εργαλεία</li></ul><h2>Παρέχονται:</h2><ul><li>Ελκυστικό πακέτο αποδοχών&nbsp;​</li><li>Bonus επίτευξης στόχων​</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Κυλιόμενο πρόγραμμα στο ωράριο&nbsp;καταστημάτων​</li><li>Σύμβαση αορίστου χρόνου</li><li>Κάλυψη μέρους των εξόδων μετακίνησης</li></ul><h2>Απαραίτητα προσόντα:</h2><ul><li>Απόφοιτοι ΑΕΙ/ΤΕΙ/ΙΕΚ</li><li>Προϋπηρεσία σε ρόλο πωλήσεων ή&nbsp;εξυπηρέτησης πελατών σε κατάστημα λιανικής​</li><li>Ικανότητα επικοινωνίας στην Ελληνική και στην Αγγλική γλώσσα&nbsp;​</li><li>∆υναμική&nbsp;και ευχάριστη προσωπικότητα​</li><li>Άριστες επικοινωνιακές δεξιότητες και&nbsp;κατανόηση των καταναλωτών​</li><li>Ικανότητα να δουλεύουν αποτελεσματικά σε&nbsp;ένα ομαδικό περιβάλλον και να παρέχουν&nbsp;εξαιρετική εξυπηρέτηση πελατών&nbsp;​</li><li>Οργανωτικές και διαπραγματευτικές ικανότητες​</li><li>Ακεραιότητα και υπευθυνότητα</li></ul>

IQOS Advisor – Δίκτυο Συνεργατών

Θέσεις Εργασίας Θεσσαλονίκη

remote bilingual dutch/english customer care specialist

TaskUs

senior sap abap developer (remote)

Grecruitment

iqos advisor – δίκτυο συνεργατών

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