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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Serve as a senior legal counsel for Binance’s global Corporate Legal Affairs team, delivering complex strategic projects together with corporate transactions, governance, reorganisations, intra-group arrangements, board secretarial and entity management.Responsibilities:<ul><li>Drive the development and implementation of group legal strategy and contribute to the delivery of the organization’s general business strategy.</li><li>Provide proactive, in-depth, business focused advice and execution.</li><li>Manage and assist with legal response to corporate and wider matters encountered by the company and internal stakeholders and provide sound and robust legal advice and support; and leading external communication on legal matters including negotiation with external parties.</li><li>Lead, advise and support a wide variety of transactional, reorganisation and corporate governance initiatives.</li><li>Assist in transactional activities including M&amp;A, majority and minority investments and joint ventures as well as restructurings globally.</li><li>Be responsible for drafting and reviewing legal documents and providing holistic risk assessment and suggestions to enhance business value while mitigating downside risk across multiple areas of the company.</li><li>Partner with cross-functional and regional teams and provide support on legal matters of varying complexity, sensitivity, and tangibility.</li><li>Provide training and counsel non-legal colleagues to promote greater awareness and risk management across the company.</li><li>Anticipate and maintain up-to-date knowledge of current laws.</li><li>Identify legal framework developments, align and promote consistency of approach in legal matters between the internal stakeholders.</li><li>Take prudent risks within the context of the overall business, and advise and implement solutions to address issues identified.</li></ul>Requirements:<ul><li>Qualified to practice law in a leading jurisdiction with significant corporate legal experience.</li><li>Typically 8+ years of post qualification experience (as a guide) working at a top law firm and/or in-house at a well-established corporate or high-growth company.</li><li>Ideally trained in a reputable law firm within the corporate practice with a focus on corporate transactional work and general corporate governance.</li><li>Proven expertise in managing complex projects across multiple jurisdictions globally.</li><li>Possesses strong legal technical expertise as well as exceptional business acumen and people skills.</li><li>Comfortable working in a fast-paced in-house environment is essential.</li><li>Strong team player and good business sense.</li><li>Hands on at work and can be independent in managing complex projects whilst still working as part of a team.</li><li>Ability to come up with and execute creative solutions to meet current and evolving business needs.</li><li>Excellent legal drafting and interpretation skills.</li><li>Excellent problem solving, analytical and organisational skills.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Senior Corporate Legal Counsel

We are seeking a Marketing Automation Officer to join our team. In this role, you will manage and maintain the company’s marketing automation platform, ensuring its full potential is utilised for executing multi-channel campaigns effectively. <h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Develop, implement and maintain automated multi-channel campaigns in collaboration with the relevant teams</li><li>Monitor and analyse campaign performance metrics</li><li>Provide insights and recommendations to improve campaign performance</li><li>Assist in managing and cleaning data</li><li>Stay up-to-date with the latest marketing automation trends, best practices and industry developments&nbsp;</li><li>Build and test flows and content per channel</li><li>Conduct thorough tests to assure the quality of new and existing campaigns</li><li>Coordinate with Content and Translation teams</li><li>Document and maintain platform processes and procedures</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in marketing or related field</li><li>2 year experience as a Marketing Automation Officer , or proven experience in a similar role</li><li>Deep understanding of Marketing Automation platforms and how they work</li><li>Meticulous attention to detail and understanding of A/B testing</li><li>Excellent communication and collaboration skills</li><li>Very good written and verbal skills in English</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Marketing Automation Officer

Binance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program HERE&nbsp;Who may apply&nbsp;Current university students and recent graduatesResponsibilities:<ul><li>Assist compliance professionals in supporting the Business Compliance team with regulatory and compliance tasks related to new product launches and ongoing product maintenance.</li><li>Help maintain compliance documentation and track regulatory requirements and audit findings.</li><li>Support coordination with stakeholders to follow up on compliance action plans and ensure timely resolution of issues.</li><li>Assist in preparing reports, presentations, and documentation for internal reviews and management updates.</li><li>Collaborate with cross-functional teams including Product, Tech, Operations, and Global Compliance to gain practical experience in compliance controls and regulatory processes.</li><li>Monitor regulatory developments and assist in assessing their potential impact on Binance products and services.</li></ul>Requirements:<ul><li>Currently studying or recently graduated in Business, Finance, Law, or a related field.Demonstrated interest in compliance, regulatory affairs, and the cryptocurrency industry.</li><li>Strong teamwork and communication skills with a collaborative mindset.</li><li>Proactive, detail-oriented, and eager to take on challenges.Basic understanding or curiosity about AI tools and their applications is a plus.</li><li>Google Sheets proficiency: trackers, pivot tables, basic data cleanup; ability to maintain structured logs.</li></ul>Preferred Skills:<ul><li>Research skills: ability to read and summarize regulatory publications or policy updates clearly and concisely.</li><li>Slides skills: building clear, structured status updates and simple dashboards.</li><li>Basic understanding of crypto concepts: exchanges, custody vs non-custody, wallets, stablecoins, derivatives/margin (high-level is sufficient).</li><li>Exposure to risk/control concepts: audit basics, control evidence, issue tracking, or compliance checklists (coursework/internship acceptable).</li><li>Tools fluency: Jira/Confluence, or similar project/documentation tools.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance Accelerator Program - Product Compliance

Code.Hub&nbsp;is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in Gaming for expanding the portfolio of their services globally. Code.Hub has the knowledge and the technical mentorship for all technologies and helps the SW Engineers to expand their skills and opportunity of making a great career path for their future!Code.Hub&nbsp;believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019, Code.Hub was listed in the top 100 most innovative initiatives in Greece. Code.Hub awarded in 2021 &amp; 2020 with Gold Award as the best company in the market regarding our services.Our Gaming project is for a leading GameTech company in Greece and one of the fastest-growing in Europe &amp; US. Being International with a local approach, the company is currently operating in 6 countries. With people at the core of everything they do, their team of 800+ talented and enthusiastic people fuels their international expansion with their passion, maintaining an “eyes-on-the-customer” approach and a unique One Team spirit. Continuous improvement is what they strive for, from professional development to team-bonding activities, while being efficient and making things happen is what their team’s minds are set on.You will be joining a fast-growing GameTech project, among the largest and most innovative one’s in the world, active in 19 international markets and counting. Our partner offers a wide range of digital entertainment services to millions of users and is known for continuously investing in cutting-edge technologies. The team is diverse, multinational, and driven by a strong vision for inclusive growth, with operations across three continents and a workforce of over 2,700 professionals.Our client is looking for a Senior Frontend Engineer who will play a key role in developing modern, high-performance applications using state-of-the-art technologies. The position is strongly aligned with the execution of their technical roadmap, with a clear emphasis on code modularity, reusability, testability, and continuous performance tuning and monitoring as part of everyday development practices. Beyond hands-on development, the role carries significant technical leadership responsibility. The successful candidate will provide guidance across development teams, enforcing best practices and architectural patterns while ensuring high-quality feature delivery. They will actively participate in technical analysis and collaborate closely with UI/UX designers to ensure the best possible customer experience.Technology StackTheir frontend ecosystem includes TypeScript, Node.js, WebSockets, Storybook, SCSS, HTML, Angular 16+, Signals, RxJS, NgRx, and PrimeNG.Key Responsibilities<ul><li>Develop modern, high-performance frontend applications aligned with the technical roadmap.</li><li>Ensure code modularity, reusability, and testability, with continuous performance tuning and monitoring.</li><li>Remain hands-on, writing production code and leading by example alongside engineering teams.</li><li>Analyze and improve frontend performance using tools such as Lighthouse and Chrome UX.</li><li>Provide technical leadership and influence across multiple teams.</li><li>Mentor engineers on advanced frontend topics and support their technical growth.</li><li>Collaborate closely with Product, Delivery, and UI/UX to deliver scalable and user-centric solutions.</li><li>Contribute to architectural discussions, challenge existing solutions, and implement improvements.</li><li>Act as a bridge between Architecture and Development teams, safeguarding engineering standards and delivery processes.</li><li>Deliver proof of concepts or full implementations depending on business needs.</li></ul>Requirements &amp; Qualifications<ul><li>Strong understanding of modern frontend frameworks and how data/state connect to rendering engines (DOM or native mobile APIs).</li><li>Solid experience with Angular (16+), RxJS, and NgRx.</li><li>Strong knowledge of global store and action-based state management patterns (Redux, VueX, Pinia, NgRx).</li><li>Experience with frontend integration patterns (iframes, micro-frontends, edge includes).</li><li>Strong understanding of SPA-to-BFF communication and API design best practices.</li><li>Experience optimizing build processes using Webpack and/or Vite.</li><li>Deep understanding of modern browser APIs (Service Workers, MutationObserver, ResizeObserver).</li><li>Familiarity with frontend performance metrics and debugging tools.</li><li>Experience with server-side rendering is considered a plus.</li></ul>Let’s talk about us:<ul><li>Remote working model.</li><li>A competitive salary.</li><li>Signing Bonus.</li><li>Brand new equipment.</li><li>Exciting &amp; friendly work environment.</li><li>Career &amp; competencies’ development.</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn.</li><li>L&amp;D plan for your career improvement.</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings.</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction.</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

Senior Frontend Engineer

Shopify is making enterprise commerce simple. We give high growth, high volume merchants the scalability, reliability and flexibility they need. We believe large merchants should love their commerce platform and we work hard each day to make that happen.Shopify’s Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. Their passion is creating a merchant obsessed evaluation and buying experience that is the envy of the industry.As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This entails cultivating strong relationships with key stakeholders, including CEOs, CTOs, VPs, &amp; Directors, at both the parent and individual brand level. Your role will involve providing long-term solutions to Fortune 100 customers by addressing their biggest challenges and helping them achieve their goals.Your role extends beyond mere problem-solving. You will serve as a trusted advisor, guiding customers on the most effective strategies to achieve their goals. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. Essentially, you will act as their partner in commerce, assisting them in growing their business. You will also orchestrate across multiple internal teams, bringing together the right people at the right time to deliver high impact solutions for our customers.Responsibilities include<ul><li>Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities.</li><li>Leading and coordinating in-person, annual Executive Business Reviews (EBRs) and virtual Quarterly Business Reviews (QBRs) as well as meaningful onsite engagements.</li><li>Recommending ways to optimize the utilization of the Shopify platform and enhance the overall customer experience.</li><li>Collaborating with internal Shopify teams to develop account strategies, renew contracts, identify qualified leads, and explore opportunities for account expansion.</li><li>Matching customers with top Shopify Partners for custom design and development projects.</li><li>Identifying areas for improvement, including opportunities for product adoption and the implementation of new Shopify features.</li><li>Escalating technical issues to Shopify's support teams when necessary.</li><li>Advocating for customers' needs and requests within internal Shopify teams</li><li>Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor</li></ul>Qualifications<ul><li>Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment.</li><li>Proven track record of managing Global Accounts, preferably in the luxury or fashion verticals, and consistently achieving targets and exceeding expectations.</li><li>Proficiency in executive presence, strategic vision, business acumen, prospecting, and problem-solving for customers.</li><li>Ability to analyze and improve complex workflows as well as solve strategic problems efficiently.</li><li>Strong understanding of the commerce &amp; ecommerce ecosystem and familiarity with best practices.</li><li>Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.</li><li>Passionate about engaging with people, curious to understand their unique business needs, and capable of showing them how to transform their business.</li><li>Possesses a consultative and solutions-oriented mindset, challenging assumptions and confidently providing recommendations through engaging storytelling.</li><li>Extensive travel will be required both within the EMEA region and internationally</li><li>Excellent communication skills, both verbal and written, enabling you to effectively communicate with individuals at all levels within and outside the organization.</li><li>Proficiency in designing metrics and analyzing data to derive strategic insights.</li></ul>How we workShopify rewards builders with high agency. You’ll have real autonomy, high standards, and a fast pace. We iterate, we challenge each other, and we expect you to take ownership of outcomes—not wait for perfect conditions. If you want comfort and certainty, this won’t fit. If you want responsibility and growth, it will.By applying to this posting, our recruiters and hiring managers across various departments will review your resume for open roles. We aim for you to apply once and have your resume evaluated by multiple teams to ensure the best match for the right roles.

Global Accounts Success Manager

KLDiscovery offers a fantastic opportunity for you to use your talents to make a meaningful impact in a fast-paced, growing technology and services organization! &nbsp;KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions, empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges.We are actively seeking a candidate with strong expertise in Python software engineering, who demonstrates either prior experience or a keen interest in transitioning to the dynamic field of AI/Machine Learning.&nbsp;&nbsp;Work Status: Remote, work from home opportunity.&nbsp;Is This Role For You?&nbsp;The primary responsibilities of this position revolve around constructing AI development and production infrastructure, as well as implementing them effectively. Your specific tasks will include aiding in the construction of analytical tools, curating datasets, conducting experiments, precisely estimating impact, productizing solutions, and monitoring the performance of machine learning models.&nbsp;A Day in The Life<ul><li>Develop high-quality code for seamless integration of Data Science tools and processes into the company's products and services.</li><li>Offer expert analysis and valuable insights to the product development team, contributing to the enhancement of our product offering.</li><li>Foster close collaboration with engineering teams to optimize the implementation and monitoring of solutions.</li><li>Conduct research, provide recommendations, and implement best practices in data science and data engineering.</li></ul>&nbsp;Driving Career Growth, Benefit Excellence: The KLD AdvantageAt KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is £50,000 to £65,000.<ul><li>This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.</li><li>Life assurance</li><li>Private Medical Health Cover (currently with BUPA)</li><li>Group Income Protection</li><li>25 days annual leave</li><li>Contributory pension after completion of three months’ service and the option to join the Workplace Pension in line with statutory rules</li><li>Flexible Benefits including Season Ticket Loans and Ride 2 Work.</li><li>Buy and sell up to 5 days of Holiday per year</li><li>Roll over 5 days of Holiday per year</li><li>Competitive salary (including bonuses and/ or team incentives) and benefits package</li><li>Refer a friend, earn a bonus!</li><li>Career progression and training opportunities</li></ul>&nbsp;What You Will Bring To The Role<ul><li>3+ years developing production Python code with demonstrated proficiency in code review practices, unit testing (pytest, unittest), and maintaining codebases &gt;10K lines</li><li>Strong CI/CD pipeline experience using Git, Azure DevOps/GitHub, Docker</li><li>Hands-on experience building and maintaining ML pipelines including ETL processes, data versioning and model deployment</li><li>Experience with modern ML frameworks: PyTorch or TensorFlow for model development, scikit-learn for classical ML</li><li>Working knowledge of LLM deployment patterns including prompt engineering, RAG (Retrieval-Augmented Generation) architectures, and fine-tuning approaches</li><li>Proficiency with NLP libraries: Hugging Face Transformers, spaCy, or LangChain</li><li>Experience managing datasets &gt;1TB and implementing data quality validation frameworks</li><li>Cloud platform experience (Azure preferred) including compute, storage, and managed ML services</li><li>Familiarity with model quantization, optimization techniques (ONNX, TensorRT), and cost-efficient inference strategies</li><li>Experience leveraging AI Code Assistants/Agents like Claude Code</li></ul>&nbsp;Business Travel &amp; Flexibility Requirements<ul><li>This position requires the individual to be flexible to our client and team needs for out-of-hours work and weekend work where applicable.&nbsp;</li></ul>&nbsp;Highly Valued Skills<ul><li>Vector database implementation (Pinecone, pgvector) with experience scaling to millions of embeddings</li><li>Production experience with embedding models (OpenAI, Cohere, sentence-transformers) and semantic search systems</li><li>Modern Python practices: type hints, async/await, pydantic</li><li>Experience using AI coding assistants (GitHub Copilot, Cursor, Claude Code, or similar) to accelerate development workflows</li><li>SQL expertise (PostgreSQL) including query optimization and database design</li><li>Experience with model monitoring, A/B testing frameworks, and performance tracking in production</li><li>Agentic AI patterns and multi-step reasoning systems</li><li>C# for integration with existing .NET systems</li><li>eDiscovery, legal tech, or document processing domain knowledge</li></ul>&nbsp;Professional Capabilities<ul><li>Clear technical communication with both technical and non-technical stakeholders</li><li>Self-directed problem-solving with ability to scope and deliver projects independently</li><li>Collaborative approach to code review and knowledge sharing</li><li>Detail-oriented with strong testing discipline</li></ul>&nbsp;Education<ul><li>Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related STEM field (Master's preferred)</li><li>Equivalent professional experience considered</li></ul>&nbsp;Language<ul><li>English fluency (written and verbal)</li></ul>&nbsp;

AI Engineer

We are seeking a Senior Data Scientist to join our expanding product data science team.You will be responsible for designing, developing, and maintaining data science models and deploying pipelines that enable scalable solutions. Your role involves close collaboration with development and commercial teams to enhance advertising trading recommendations and improve operational efficiency. You will have the opportunity to influence best practices and contribute to impactful projects. If you are passionate about applying advanced data science techniques to real-world problems, we encourage you to apply.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNI#LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Translate product requirements into comprehensive data science solutions and manage end-to-end development pipelines</li><li>Take full ownership of data science development across various product features and modules</li><li>Collaborate closely with engineering teams and commercial stakeholders during the development lifecycle</li><li>Identify and research machine learning features with business impact and convert them into product functionalities</li><li>Evaluate risks and maintain a long-term focus on product quality and performance, proposing enhancements as required</li><li>Communicate proactively with project managers and stakeholders, resolving technical challenges efficiently</li><li>Support the team lead by recommending code and feature optimizations to reduce processing and storage expenses</li><li>Consider compute and storage costs during code reviews for peers</li><li>Ensure consistency in logic standards within the product and adhere to agile methodologies</li><li>Assist the team lead in onboarding and mentoring new team members on technical skills</li></ul>Requirements<ul><li>Minimum of 3 years of experience in data science projects</li><li>Strong understanding of machine learning techniques, including clustering, regression, classification, and deep learning</li><li>Experience using Databricks or similar notebook environments</li><li>Proficiency in Python and PySpark for processing large-scale datasets</li><li>Advanced skills in SQL and intermediate proficiency in Excel</li><li>Ability to translate business needs and product requirements into effective data science solutions</li><li>Experience in exploratory data analysis, data preprocessing, and feature engineering in big data environments</li><li>Familiarity with AWS or other cloud platforms for developing and deploying data pipelines and machine learning models</li><li>Experience with natural language processing applications</li><li>Knowledge of generative AI applications</li><li>Exposure to machine learning operations (MLOps)</li><li>Strong written and verbal English communication skills (B2+)</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Option to work on your own device</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior Data Scientist Remote

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li><li>Fluent in English and German</li><li>Willing to work weekends and irregular hours which will include night shifts</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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senior corporate legal counsel

Binance

marketing automation officer

XM

binance accelerator program - product compliance

Binance

senior frontend engineer

Code.Hub

global accounts success manager

Shopify

ai engineer

KLDiscovery

senior data scientist remote

EPAM Global

customer service representative (german & english)

Binance

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