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We are looking for passionate and self-motivated professionals to join our Customer Experience team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent French speakers with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li><li> </li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Speak Your Strength – Language Proficiency Check</li><li>Show Your Skills – Live Technical Session</li></ul>

French-Speaking Customer Experience Officer

We are looking for passionate and self-motivated professionals to join our Customer Experience Team. The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent Russian and Kazakh speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li> </li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Speak Your Strength – Language Proficiency Check</li><li>Show Your Skills – Live Technical Session</li></ul>

Kazakh and Russian - Speaking Customer Experience Officers

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent Russian and Uzbek speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Speak Your Strength – Language Proficiency Check</li><li>Show Your Skills – Live Technical Session</li></ul>

Uzbek and Russian - Speaking Customer Experience Officers

We are looking for an enthusiastic professional to join our friendly team of Business Intelligence experts. A Business Intelligence (BI) Analyst plays a crucial role in helping organizations make informed business decisions by collecting, analyzing, and presenting data.&nbsp;You will work on cutting-edge projects by&nbsp;designing and mapping data models to turn raw data into meaningful insights and&nbsp;utilize different tools to build interactive and visually appealing dashboards and reports. You will also be able to expand your knowledge in a pleasant and inspiring environment.The main responsibilities of the position include:<ul><li>Collect, process, and analyze large sets of data from various sources</li><li>Utilize BI tools and technologies to extract meaningful insights from raw data</li><li>Create and maintain dashboards, reports, and visualizations to communicate Key Business Metrics</li><li>Present findings and insights to key stakeholders in a clear and understandable manner</li><li>Collaborate with business users to understand their data and reporting needs</li><li>Translate business requirements into technical specifications for data analysis and reporting</li><li>Design and implement data models to support business reporting and analysis</li><li>Ensure data accuracy, consistency, and reliability</li><li>Identify trends and patterns in data to support forecasting and planning activities</li><li>Provide recommendations for business strategy based on data analysis</li><li>Develop and implement data governance policies and procedures</li><li>Ensure compliance with data privacy and security regulations</li><li>Stay informed about industry trends, emerging technologies, and best practices in BI</li><li>Recommend and implement improvements to existing BI processes and tools</li></ul>Main requirements:<ul><li>BSc/MSc in Computer Science, Physics/Science, Engineering, Mathematics or other relevant field</li><li>Strong analytical and problem-solving skills</li><li>Ability to interpret complex data sets and draw meaningful conclusions</li><li>Proficient in using BI tools (e.g., Tableau, Power BI, SAPBI)</li><li>Knowledge of database technologies (SQL, data warehouses) and data modelling</li><li>Excellent verbal and written communication skills</li><li>Ability to convey technical concepts to non-technical stakeholders</li><li>Ability to work collaboratively with cross-functional teams</li><li>Understanding of business processes and the ability to align BI solutions with organizational goals</li><li>Strong attention to detail to ensure accuracy in data analysis and reporting</li><li>Proactive attitude towards problem-solving and continuous improvement</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Test your edge – Aptitude Assessment</li><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>

Business Intelligence Analyst

We are seeking for skilled and motivated Data Engineers to join our dynamic Business Intelligence and Data Science teams. The successful candidates will work with leading experts on cutting-edge projects relating to the definition and development of efficient big data structures, data cleansing techniques and design and optimisation of data infrastructure and pipelines.&nbsp;&nbsp;The main responsibilities of the position include:<ul><li>Understand data requirements and develop efficient data models and structures.</li><li>Design, build, and maintain scalable and reliable data structures, pipelines and processes.</li><li>Execute queries in both relational and non-relational databases.</li><li>Collaborate with cross-functional teams to define and enforce data governance policies and data security best practices.</li><li>Monitor, troubleshoot and resolve issues regarding data quality, data pipeline failures, and data infrastructure.&nbsp;</li><li>Stay up to date with emerging trends and technologies in the data engineering and data management field and recommend innovative solutions to enhance our data infrastructure and processes.</li><li> </li></ul>Main requirements:<ul><li>BSc/MSc in Computer Science, Physics/Science, Engineering, Mathematics or other relevant field</li><li>Experience in data manipulation and big-data processing frameworks will be considered an advantage</li><li>Good knowledge of SQL and experience with relational databases will be considered an advantage</li><li>Familiarity with ETL processes, data warehousing concepts, and related technologies will be considered an advantage</li><li>Programming experience with Python or any high-level programming language will be considered an advantage</li><li>Experience with Unix/Linux will be considered an advantage</li><li>Good knowledge of data visualisation techniques</li><li>Self-motivation and passion for working with data</li><li>Eagerness for continuous professional development</li><li>Excellent problem-solving and analytical skills with attention to detail</li><li>Strong communication and collaboration skills to work effectively in a team environment</li><li>Excellent verbal and written communication skills in English</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Test your edge – Aptitude Assessment</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Final Connection – Final Interview</li></ul>

Data Engineer

We are looking for an enthusiastic Junior Data Scientist to join the activities of our team. The candidate will have the opportunity to work on cutting edge projects by performing in-depth analysis on big data. The successful candidate will join a friendly team of leading experts in the field of Data Science and expand their knowledge in a pleasant and inspiring environment.The main responsibilities of the position include:<ul><li>Execute queries in both relational and non-relational databases.</li><li>Perform data cleansing and preprocessing.</li><li>Analyze and resolve data issues.</li><li>Perform ad-hoc reporting where is needed</li><li>Collaborate with cross-functional teams to understand business requirements.</li><li>Performing exploratory data analysis to identify patterns and trends.</li><li>Assess the performance of the models developed by the Data Scientists</li><li>Communicate results with the rest of the team&nbsp;</li></ul>Main requirements:<ul><li>University degree in Computer Science, Data Science or related field.</li><li>At least 1 year of experience with Python-based libraries, such as Pandas, NumPy and Polars for data wrangling and preprocessing.</li><li>Strong foundation in Python, with the ability to write clean and efficient code for production-ready projects and scalable solutions.</li><li>Fundamental knowledge or exposure to Machine Learning and Natural Language Processing (NLP) concepts.</li><li>Experience with data visualization tools and libraries in Python (e.g., Matplotlib, Seaborn, Plotly).</li><li>Willingness to learn and stay up to date with emerging data science trends and new technologies.</li><li>High attention to detail.</li><li>Ability to work in a team.</li><li>Strong analytical and problem-solving skills.</li><li>Self–motivation and passion to work with data.</li><li>Eagerness for continuous professional development.</li><li>Excellent verbal and written communication skills in English.</li></ul>The following will be considered an advantage:<ul><li>Familiarity with SQL queries. Experience with MongoDB queries and the aggregation framework.</li><li>Familiarity with Unix/Linux.</li><li>Basic understanding of AWS services</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Final Connection – Final Interview</li></ul>

Junior Data Scientist

As a Cloud Engineer, you will be one of the main gears of the deployment engine within our team. Solutions, projects, deep troubleshooting along with investigations will be your focus areas. If you are an engineer looking to learn and grow within cloud services, processes and methodologies then we have a place for you in our team.The main responsibilities of the position include:<ul><li>Honor and practice Well Architected Framework across all tasks and responsibilities</li><li>Research workloads for migrating it them to the cloud, with minimal interruption and impact</li><li>Participate in cloud migration projects</li><li>Assist in re-platform and re-factor of current cloud infrastructure</li><li>Assist IT departments and teams with their cloud infrastructure</li><li>Participate in evaluation of deployments and creating a risk register of cloud deployments and resources</li><li>Participatenin definition of fair use policies and best practices for cloud services while complying to the company’s standards</li><li>Drive requests for new technologies, services or solutions required from internal customers</li><li>Deploy, document and orchestrate Proof-of-Concepts (PoCs) and Solutions for internal customers in compliance with the company’s framework</li><li>Follow and provide training regarding new and current technologies and services used</li><li>Have an understanding of cloud costs</li></ul>Main requirements:<ul><li>University degree in Computer Science, Engineering or a similar discipline</li><li>2+ years of cloud services experience preferably on AWS cloud</li><li>Moderate knowledge in solution design and deployment projects</li><li>Understanding Well Architected Framework</li><li>Methodical troubleshooting of issues</li><li>Experience in AWS technologies, services and ecosystem</li><li>Organisation, Documentation and Time Management skills</li></ul>The following will be considered an advantage:<ul><li>Experience in Linux OS and Network</li><li>Exposure to scripting languages such as Python or Go</li><li>Knowledge of Infrastructure as Code (IaC) concepts and tools, preferably HCL</li><li>Knowledge of Terraform and AWS CloudFormation</li><li>Experience with versioning tools such as git</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance-based reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Show Your Skills – Online Technical Challenge</li><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>

Cloud Engineer

As our new Senior DevOps Engineer (Platform), you will join a team who strive to push cloud services to the maximum limit every day using cutting-edge technologies. If you are a highly self-motivated professional who embraces DevOps culture, has experience with AWS services and technologies and is passionate about learning, automating, innovating and working in a highly collaborative environment, we'd like to hear from you!The main responsibilities of the position include:<ul><li>Initiate and actively drive the adoption of good patterns, structures and use of technologies for development and operations</li><li>Investigate and identify practices and work that can benefit from automation&nbsp;</li><li>Monitor and suggest improvements to the existing CI/CD process to increase speed, safety and reliability</li><li>Implement and coordinate implementation with the parties involved</li><li>Develop and maintain existing /GitLab CI pipeline libraries</li><li>Assist developers with setting up CI/CD for their projects and provide support for any issues that may arise</li><li>Stay up to date with the latest tools and trends in the industry</li><li>Provide senior-level, best practice recommendations and implementations to our Windows, Linux and Kubernetes hosting environments&nbsp;</li><li>Function as a mentor to junior team members, providing technical guidance and recommending continued learning opportunities to help them develop</li><li>Educate fellow team members as well as Application Development Teams about the platforms used-for and hosted-by our team. Key tools and concepts in this space are: Gitlab, Docker, AWS, Terraform, Istio Service Mesh,&nbsp;Kubernetes , Kafka, ELK</li><li>Work with our Security team to remediate high-risk vulnerabilities and ensure the security of our environments are being scrutinised as appropriate for their use case&nbsp;</li><li>Offer services related to the above tasks and projects to any of the Companies of the Group as instructed by the Line Manager</li></ul>Main requirements:<ul><li>University degree in Computer Science, Engineering, or a similar discipline</li><li>7+ years’ experience within the following areas: Cloud ( AWS), Release Pipeline Management, Windows Server Administration, Linux Administration, Certificate Management, PowerShell scripting, Bash/python scripting, Configuration Management and IAC (Ansible/Terraform), DNS, Networking&nbsp;&nbsp;</li><li>Enterprise-level Kubernetes experience&nbsp;</li><li>Solid Linux administration skills&nbsp;</li><li>Commitment to continuous improvement, with a focus on observability, modern application architecture styles, blue-green / canary deployments, CI/CD pipeline management&nbsp;</li><li>Ability to self-motivate, study, and stay on-top of emerging technologies and trends, while meeting business deadlines&nbsp;</li><li>Experience with tools including: Istio, Prometheus, Grafana, ELK, MSK, New Relic</li></ul>The following will be considered an advantage:<ul><li>Familiarity with database concepts</li><li>Working experience with at least one cloud provider (preferably AWS)</li><li>Experience with Apache Kafka configuration and troubleshooting</li><li>Experience with ELK configuration and troubleshooting</li><li>Scripting skills (Bash, PowerShell, Python, Go, etc.)</li></ul>The Hiring Experience: What Awaits You<ul><li>Show Your Skills – Online Technical Challenge</li><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>

Senior DevOps Engineer (Platform)

You will join a team working with Observability, Escalations, Post-mortems, Correction of Errors, and other practices that will contribute to the company's goal of cloud resiliency. You will be responsible for driving processes around reliability, best practices, cultural change, and enforcement of these practices.The main responsibilities of the position include:<ul><li>Honor and practice the Resiliency pillar of the Well Architected Framework in all tasks and responsibilities</li><li>Conduct Chaos Engineering experiments and relevant exercises to improve resiliency and fault-tolerance</li><li>Research workloads for migrating to the cloud with minimal disruption and impact</li><li>Monitor cloud migration projects to ensure seamless transitions</li><li>Design, consult, re-platform, and re-factor the observability of current cloud infrastructure</li><li>Coordinate with other IT departments and teams regarding observability for both individual and organizational needs</li><li>Regularly assess cloud deployments for compliance with the company’s standards and best practices</li><li>Investigate and correct areas where observability is lagging</li><li>Stay up to date and provide training on new and current technologies, services, tools, methodologies, and practices</li><li>Occasionally participate in service capacity planning, software performance analysis, and system tuning</li><li>Mentor colleagues in technical skills and knowledge</li><li>Analyze, oversee, and remediate the company’s resiliency</li><li>Participate in on-call support 24/7 based on a rotation schedule</li></ul>Main requirements:<ul><li>BSc/MSc degree in Computer Science or related field</li><li>5+ years of cloud services experience, with at least 3 years on AWS cloud</li><li>3+ years of experience in SRE or a similar role</li><li>Experience with monitoring, APM, logging, and notification tools</li><li>Familiarity with incident, problem and change management procedures and practices</li><li>Advanced knowledge of SRE practices and methods</li><li>Understanding and practice of Service Levels</li><li>Strong troubleshooting skills and the ability to mentor others</li><li>Extensive experience with Kubernetes and related technologies, services, and ecosystem</li><li>Advanced knowledge of CI/CD, Infrastructure as Code (IaC) concepts and tools, especially HCL Terraform and AWS CloudFormation</li><li>Experience with versioning tools like Git</li><li>Strong organizational and documentation skills</li><li>Exceptional time management and research abilities</li><li>Advanced Linux, networking, and scripting skills</li></ul>The following will be considered an advantage:<ul><li>Experience with platforms like Kafka (MSK)</li><li>Experience with RDBMSs, particularly Postgres and MySQL</li><li>Knowledge of scripting languages such as Python or Go</li></ul>Benefit from:<ul><li>Attractive remuneration package and perks</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Show Your Skills – Online Technical Challenge</li><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>

Site Reliability Engineer

Ensuring the security of our applications is crucial for the success of our business and the well-being of our clients. We are actively seeking an Application Security Engineer with a strong passion for security to become a valuable part of our expanding team. The successful candidate will thrive in a stimulating, dynamic, and inspiring work environment, collaborating with fellow IT professionals to fortify the security of our award-winning applications.The main responsibilities of the position include:<ul><li>Implement and support the application security program</li><li>Work closely with development teams to integrate security into the SDLC</li><li>Educate developers on application security risks and mitigation techniques</li><li>Enhance the current security assurance level related to application security through automation, continuous integration pipelines, and other means</li><li>Publish secure coding standards and practices and share the material with development teams</li><li>Perform security architecture and design reviews of systems and applications</li><li>Support processes relevant to vulnerability assessments, penetration tests, and security code reviews of the applications portfolio</li><li>Identify application security risks and support the remediation of findings</li><li>Perform regular security audits of applications</li><li>Work with product management department to ensure features and functionality conform to security requirements</li></ul>Main requirements:<ul><li>BSc/MSc in information security or any other related field</li><li>Minimum 3 years’ working experience in the application security field</li><li>Strong experience working closely with developers and product teams</li><li>Experience with secure coding practices, application security standards, maturity models, and frameworks such as OWASP SAMM</li><li>In-depth knowledge of DevSecOps methodologies</li><li>Hands-on experience in application security practices such as SAST, SCA, and DAST using major platforms such as Gitlab Application Security suite</li><li>Experience in securing web and mobile applications, cloud services, containers, Kubernetes, Serverless, API Gateways, etc</li><li>Experience in penetration testing and vulnerability management</li><li>Experience with various programming languages such as Java, PHP, Angular, Go, Kotlin, etc</li><li>Experience in the agile software development model and integration of security practices</li><li>Strong communication and organizational skills</li><li>Advantage if holding Application Security and DevSecOps certifications such as CEH, CDP, GWEB, or CSSLP</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li><li> </li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>

Application Security Engineer

Θέσεις Εργασίας Ελλάδα - Σελίδα 171

french-speaking customer experience officer

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kazakh and russian - speaking customer experience officers

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uzbek and russian - speaking customer experience officers

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business intelligence analyst

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data engineer

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junior data scientist

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cloud engineer

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senior devops engineer (platform)

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site reliability engineer

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application security engineer

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