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As the Delivery Operations Lead for the Greece &amp; Cyprus Operating Area (OA), you will be responsible for overseeing all aspects of Delivery Operations (DO), ensuring that services are executed efficiently, on time, and to the highest quality standards. This includes managing day-to-day operations while driving continuous improvement across teams.Delivery Operations ScopeThe Delivery Operations function plays a critical role in supporting the Sales Representatives and Field Organization by ensuring the efficiency and reliability of key administrative and operational processes. This role is responsible for maintaining the robustness of workflows and enabling smooth day-to-day execution across the following areas: &nbsp;<ul><li>Sales and Field Support: Manage and streamline administrative tasks to support sales and field teams, ensuring alignment and responsiveness.</li><li>Booking Governance: Oversee booking processes to ensure accuracy, compliance, and timely execution.</li><li>Technical Sales Support: Provide operational assistance to technical sales activities, including documentation and coordination.</li><li>Documentation Management: Ensure proper handling, storage, and accessibility of all relevant sales and field documentation.</li><li>Field Asset Management: Track and manage field assets to support operational readiness and efficiency.</li><li>Subcontractor Management: Coordinate and oversee subcontractor activities to ensure quality and compliance with company standards.</li><li>Customer Care Center &amp; Otisline: Lead and manage customer service operations, ensuring high-quality support and responsiveness through the Customer Care Center and Otisline platforms.</li></ul>Key Responsibilities<ul><li>Lead and Develop the Team: Manage the DO team within the OA, acting as the main escalation point. Inspire performance, provide coaching, and foster a culture of accountability and growth.</li><li>Drive Operational Excellence: Oversee workflows and resource allocation to ensure efficient, high-quality service delivery. Monitor performance and support continuous improvement.</li><li>Ensure Customer Satisfaction: Promote a customer-first mindset and resolve escalated issues promptly to maintain service excellence.</li><li>Optimize Processes: Contribute to process design, improvement, and harmonization to enhance operational efficiency.</li><li>Collaborate Across Functions: Build strong partnerships with Sales, Field, COEs (Center of Excellence), and the OU DO leader (Operating Unit Delivery Operations) to align efforts and drive shared objectives.</li></ul>Qualifications &amp; Key Competencies<ul><li>Education: University degree</li><li>Leadership: Proven experience managing projects and teams in shared services or similar operational environments.</li><li>Analytical &amp; Process-Oriented: Strong problem-solving skills with a focus on process improvement and operational efficiency.</li><li>Communication: Excellent interpersonal and stakeholder management skills.</li><li>Tech Fluency: Comfortable with digital tools and automation technologies.</li><li>Agility: Adaptable, change-oriented, and effective in ambiguous environments.</li><li>Language: Fluency in Greek and English required.</li><li>Mobility: Willing to travel up to 20%.</li></ul>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;

Delivery Operations Lead

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Representative.This role helps achieve sales growth through three main areas of responsibility: Maintaining an existing portfolio, obtaining new business, and as requiredselling Modernization and Repairs. On a typical day you will:<ul><li>Manage a portfolio of elevator units through maintaining good working relationships with existing customers.</li><li>Identify, pursue and secure new customers to expand our elevator and escalator service portfolio, promoting service and modernization solutions.</li><li>Serve as primary contact for timely resolution of customer needs surrounding inquiries.</li><li>Develop build-on repair and modernization sales through networking, bids and tenders</li><li>Develop your own sales strategy to achieve sales targets, ensuring profitability</li><li>Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.</li><li>Conduct sales negotiations and close deals, ensuring payment on time</li><li>Collaborate with fellow team members, including other sales representatives and field colleagues</li></ul> What you will need to be successful (adjust for local regulations)<ul><li>You have a business or technical degree.</li><li>You have initial experience in the sale of technical products requiring consultation</li><li>You have a strong customer and service orientation, including excellent interpersonal skills</li><li>You are characterized by a high level of commitment and reliability, with a drive to deliver results</li><li>You are target focused, with the ability to work at pace in a demanding, complex, corporate organization.</li></ul> What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local requirements. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. We support work-life integration, allowing space for bot work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work. Apply today to join us and build what’s next!If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;

Service Sales Representative

Our company, which specializes in the design, installation, and maintenance of elevators, is seeking a Environmental, Health and Safety (EHS) Manager. The ideal candidate will be responsible for ensuring the company’s compliance with labor and environmental legislation, developing and monitoring relevant procedures, and promoting a strong safety culture across all operational levels.Key Responsibilities:<ul><li>Monitor and ensure compliance with current EHS and environmental legislation.</li><li>Prepare and update Occupational Risk Assessments.</li><li>Organize and conduct internal audits and inspections.</li><li>Manage incidents and accidents, investigate root causes, and implement corrective actions.</li><li>Train personnel on safe work practices and environmental awareness.</li><li>Provide EHS support for elevator installation and maintenance projects to ensure safe work execution.</li><li>Collaborate with relevant authorities and maintain appropriate documentation records.</li></ul>Required Qualifications:<ul><li>Degree in Engineering or Health &amp; Safety / Environmental disciplines.</li><li>Minimum of 2 years of experience in a similar role within the technical or construction sector.</li><li>Good knowledge of relevant Greek and European legislation.</li><li>Excellent command of the English language.</li><li>Strong proficiency in MS Office.</li><li>Excellent communication and organizational skills.</li></ul>Desired Qualifications:Safety Technician and/or PPE Trainer Certification.Knowledge of ISO 45001, ISO 14001.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;

EHS Manager

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?Otis is growing and is looking for an apprentice mechanic for one of our entities located in XYZ. You will work alongside a qualified elevator mechanic to learn about the elevator mechanic trade. This is your chance to discover and train for a job with a future!On a typical day you will:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work on a daily basis with an experienced tutor, who will support you as you learn the job.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarize yourself with the basic workings of an elevator through site visits and formal learning·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learn how electronic and mechanical systems work, connecting components to form complex systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Learn digital tools such as IoT and its function in elevators·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Carry out preventive maintenance on contracted equipment: regular visits, checking safety devices.What you will need to be successful&nbsp;(adjust for local regulations)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are at least 18 years old.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are comfortable using electronic and digital tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are willing to study to become a qualified elevator mechanic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You have an interest to pursue a career as an elevator mechanic/installer·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are hardworking, loyal and flexible·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You are a good communicator, excellent team player, optimistic and show initiativeWhat’s In it For Me / Benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We offer you remuneration in accordance with local standards plus:o&nbsp;&nbsp; Customize for local benefits here&nbsp; including vacation and bonuses·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; From the start of your training, you will receive your own company cell phone (iPhone)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Training courses at XYZ location·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prospects for career development professionally and financially·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A professional diploma that will train you for a stable, crisis-proof job.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free work clothes and high-quality safety equipment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You'll join a team on a human scale, available and passionate, whose aim is to help you progress and join Otis on a long term contract!&nbsp;&nbsp;

Service Technician

Θέσεις Εργασίας Ελλάδα, Otis-elevator

delivery operations lead

Otis Elevator

service sales representative

Otis Elevator

ehs manager

Otis Elevator

service technician

Otis Elevator