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Customer&nbsp;Care&nbsp;Specialist-Ukrainian/English&nbsp;Bilingual<ul><li>What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.</li></ul>Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Ukrainian (C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Ukrainian/English Customer Care Specialist

Customer Care Specialist-Dutch/English BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL&nbsp;https://www.taskus.com/careers/.

Remote Bilingual Dutch/English Customer Care Specialist

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be apart of, apply today!&nbsp;What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Hungarian (C1/C2) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Hungarian/English Customer Care Specialist

The Transformation, Infrastructure and Enterprise Solutions (TIES) inspires innovations and powers Pfizer’s growth as the technology engine that makes our enterprise operations possible.The role is responsible for managing and delivering network infrastructure projects (LAN/WLAN, WAN, and Unified Communications/Telephony) across Pfizer Commercial, R&amp;D, and PGS sites in the EMEA region, including full ownership of project planning, scoping, design, costing, execution, and coordination.This role reports and partners with the TIES Real Estate Infrastructure Regional Lead for EMEA on overall planning and will collaborate with the GWE, R&amp;D, and PGS sites, network engineering SMEs and external vendors.This role will work primarily on real estate portfolio including but not limited to new site buildouts, existing site modifications, site closures, site disposition activities, new infrastructure technology rollouts and changes to existing service offerings.This role ensures operational requirements are captured within project plans, changes are completed in a controlled manner, and there is a formal operational acceptance process during project close-out.This position helps drive continuous improvement to our service offerings, standard patterns, and overall project execution process. Additionally brings an innovative mindset to the team with the goal of leveraging AI through all facets of our work processes and project management methodologies.ROLE RESPONSIBILITIESPartner with TIES Real Estate Solutions Management Infrastructure Lead - EMEA to capture project and ongoing costs before work is committed.<ul><li>Leads planning and scheduling of real estate initiatives across Digital Creation Centers, overseeing all phases from design and execution to successful project closeout.</li><li>Identify and escalate cross‑project dependencies, risks, and issues.</li><li>Maintain accurate project plans, portfolio tracker data, and weekly status reporting.</li><li>Lead weekly project meetings to align timelines, deliverables, and actions.</li><li>Provide regional weekly portfolio updates to ensure transparency and alignment.</li><li>Manage ATC processes and ensure smooth transition to operational teams.</li><li>Oversee vendor engagement, including quotes, deliverables, and invoicing.</li><li>Ensure all project costs are reviewed and approved before work begins.</li><li>Initiate and track Purchase Requisitions and Purchase Orders through completion.</li><li>Manage scope, cost, and timeline changes throughout the project lifecycle.</li><li>Ensure complete project documentation and proper closeout.</li><li>Manage end‑to‑end project budgets and update financial trackers.</li><li>Drive continuous process improvement and integration across TIES Service Areas.</li><li>Mentor and support junior team members.</li></ul>BASIC QUALIFICATIONS<ul><li>Degree in Information Technology, Engineering or related technical field, or equivalent experience.</li><li>At least 4-6 years in IT Project Management/Service Lifecycle, including infrastructure transformation projects.</li><li>Network knowledge desired.</li><li>Proven capability leading projects in agile environment; Scrum Master or Product Owner certification preferred.</li><li>Experience in managing medium to large scale and global IT projects.</li><li>Knowledge and experience in: Project Management, managing external service providers, ITIL Service Management Lifecycle framework &amp; processes, and IT Financial Management.</li><li>PMP &amp; ITIL Certifications desired.</li><li>Expertise in Microsoft Office suite and experience with Microsoft Project &amp; SharePoint.</li><li>Excellent oral and written communication skills.</li><li>Diplomatic and customer serviced focused; ability to manage key stakeholders in positive, poised, and effective manner.</li><li>Ability to manage issues very high and very detailed level to facilitate services and infrastructure operations and transitioning.</li><li>Proven experience in effectively communicating technical issues/challenges with non-technical people.</li><li>Solid stakeholder management, negotiation and influencing skills.</li><li>Must be self-motivated, must have an ability to work well in a geographically dispersed, virtual team environment, must exhibit a positive and professional attitude, and a strong team player.</li><li>Provides coaching to junior members of the team.</li></ul>PREFERRED QUALIFICATIONSTechnology Competence &amp; Scale:<ul><li>Good understanding of the specific technology/network engineering areas and a working knowledge across related digital infrastructure components.</li><li>Experience with Jira, including building workflows and automations to streamline processes.</li><li>Experience in creating BI dashboards for data visualization and actionable insights.</li><li>Knowledge of AI‑driven workflows, including tools like Microsoft Copilot, with a strong interest in learning and applying emerging AI technologies.</li></ul>Vendor Management:<ul><li>Demonstrated ability to develop/maintain a deep operational relationship with multiple vendors and holding them accountable for the delivery of various IT service disciplines.</li><li>Ability to partner with vendors to identify solutions / workarounds / alternatives to business needs or to address problems.</li></ul>

Θέσεις Εργασίας Αναλυτής Επιχειρηματικής Ανάπτυξης Νομός Θεσσαλονίκης - Σελίδα 8

bilingual ukrainian/english customer care specialist

TaskUs

remote bilingual dutch/english customer care specialist

TaskUs

bilingual hungarian/english customer care specialist

TaskUs

manager, real estate infrastructure - emea 4949551

Pfizer Hellas

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