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The DS CoE Market Facing Manager along with the respective Finance Analysts will serve as a customer facing single point of contact for the DS CoE’s key finance stakeholders and customers for a given business unit, site and/or market. This role will also manage the internal aspects of the DS CoE, including resource management, task allocation, workload balancing, quality assurance, and outsourcing vendor coordination/direction.This role will coordinate the completion of all standard and ad hoc Finance requests within the DS CoE agreed upon scope and Standard Operating Procedures for a given business unit, site and/or market.&nbsp; This role will report directly to the DS CoE EMEA Lead and will be responsible for managing DS CoE resources to deliver DS CoE activities, tasks and deliverables in a timely and accurate fashion that meets or exceeds customer expectations. This role will also assist in delivery of analysis and reporting requests as necessary and supplement as an extra resource during peak workload situations.This role will require strong leadership, coordination and analytical ability coupled with sufficient knowledge of business/finance. Additionally, it will require strong communication skills with management of various Pfizer groups in Finance and Digital and customer focused approach.&nbsp;ResponsibilitiesThe DS CoE Market Facing Manager is responsible for the following:<ul><li>Serve as a point of contact along with the Finance Analysts for site/market Finance Directors, Market Facing FBPs, and other Pfizer stakeholders to field requests and make sure that Finance needs are met, risks/issues are resolved, and quality of output is consistently delivered in accordance with service level expectations</li><li>Direct and balance workflow to DS CoE Finance Analysts to ensure timely and efficient completion of ongoing/assigned tasks</li><li>Develop, track and report on DS CoE Key Performance Indicators.</li><li>Coordinate the completion of all standard and ad hoc Finance requests within his/her designated scope</li><li>Conduct preliminary variance or other analysis as requested by Finance colleagues or delegated by DS CoE EMEA Lead</li><li>Drive and enable Continuous Improvements in the DS CoE by constantly focussing on opportunities for improving efficiency and effectiveness of existing processes.</li><li>Support DS CoE wide continuous improvements initiatives and ensure DS CoE is aligned to them.</li><li>Act as member of the local leadership team supporting process review, team management and customer relationship.</li></ul>People management activities will include:<ul><li>Assist in the conducting of recruitment, selection and hiring of full-time and consultant staff</li><li>Conduct talent and performance review, development, goal setting activities for direct reports in accordance with Pfizer Human Resource standards</li><li>Ensure Global and Site DS CoE Compliance with internal controls over financial reporting and other regulatory compliance areas, as required</li><li>Determine and implement policies, procedures and service level expectations</li></ul>As required, the DS CoE Market Facing Manager may additionally need to:<ul><li>Prepare written preliminary commentary on reports and analysis</li><li>Assign/maintain status on projects and tasks to be performed by Finance Analyst roles</li><li>Understand and apply knowledge of the systems landscape, particularly sources of information necessary for the completion of management reporting and analysis requests</li><li>Understand and apply knowledge of best practices for data extraction and manipulation</li><li>Work directly with Finance Colleagues when necessary to complete analysis and reporting requests in the absence of availability within the analyst levels</li></ul>Resources Managed<ul><li>Senior Finance Analyst</li><li>Finance Analysts</li></ul>Qualifications and Technical Skill Requirements<ul><li>Bachelor’s degree from an accredited college or university</li><li>At least 5 years of finance/accounting or related experience</li><li>Solid experience in Finance reporting and planning processes and systems</li><li>Team lead experience required</li><li>Process-oriented with strong organization and planning skills</li><li>Excellent analytical skills, attention to detail, and time management skills</li><li>Excellent written and verbal communication skills; Business English required</li><li>Advanced understanding of finance IT system architecture may be required.</li><li>Competency with spreadsheets &amp; financial modelling (comfort with data manipulation and financial systems)</li><li>Management Reporting and Analysis process experience required.</li><li>Advanced Microsoft Office capabilities, particularly Excel, PowerPoint and Word</li><li>Ability to identify business issues/opportunities and to frame business questions</li><li>Basic knowledge of Generally Accepted Accounting Principles (GAAP) and International Financial</li></ul>

MERAST Decision Support CoE, Market Facing Manager 4956922

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent Greek, English, and Dutch language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt - Dutch Language (12 months fixed term)

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent English and Spanish language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Θέσεις Εργασίας Αναλυτής Επιχειρηματικής Ανάπτυξης Νομός Θεσσαλονίκης, Χρηματοοικονομικά

merast decision support coe, market facing manager 4956922

Pfizer Hellas

global o2c collections analyst & dispute mgt - dutch language (12 months fixed term)

Pfizer Hellas

global o2c collections analyst & dispute mgt – spanish language (12 months fixed term)

Pfizer Hellas

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