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Job Position: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reservations AgentRef:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; HH/RALocation: &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Lardos, South RhodesCompany: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; H HOTELS COLLECTIONAbout us:At H Hotels Collection we operate with innovation and determination, supporting our people, local communities and the environment. Our passion is to evolve, shape standards and surpass ourselves, creating unique experiences and relationships. We establish relationships of safety and reliability with everyone, promote authenticity, operate with honesty and establish relationships of trust on which we build our future and growth.Job description:We are looking for an experienced and dynamic Reservations Agent. The successful candidate will support the reservation team in the daily operation, for the continuous reception and registration of hotels reservations in the Property Management System.Key responsibilities:<ul><li>Processing reservations by e-mail, telephone or web platforms.</li><li>Assisting and advising customers who may be choosing from a variety of travel options.</li><li>Making reservations for customers based on their various requirements and budgetary allowances.</li><li>Checking the availability of accommodation on the customers’ desired travel dates.</li><li>Processing payments and sending confirmation details to customers.</li><li>Sorting out any issues that may arise with bookings or reservations.</li><li>Selling and promoting reservation services.</li><li>Answering any questions customers might have about the reservation process.</li><li>Up-selling, when appropriate, by informing customers of additional services or special packages such as upgraded accommodations.</li><li>Providing support to customers who may need to amend or cancel a reservation.</li><li>Archive and filing of all the reservations related records</li><li>Updating PMS with reservations received by the internet or via tour operator.</li><li>Close cooperation with the Sales Department for revenue and availability related issues.</li><li>Other reservations department related activity as per the company’s requirements</li></ul>&nbsp;Qualifications<ul><li>Higher Education Degree</li><li>Experience working in reservations or public relations, preferably in the hospitality or travel industries.</li><li>Proficient in Microsoft office suite.</li><li>Full knowledge of English and German language (knowledge of additional language will be appreciated).</li></ul>Skills and experience:<ul><li>Customer-service experience.</li><li>Excellent written and verbal communication skills.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Data entry experience.</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>Professional development opportunities in an ever-growing Group.</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.&nbsp;

Reservations Agent

A Sales Executive is responsible for maximizing hotel sales through direct bookings, corporate accounts and tour operator partnerships. Prepares revenue reports and sales plans, monitors occupancy trends and identifies opportunities to increase room nights and average rates. Deals with stakeholders requirements and needs in professional sales-oriented manner following the company standards and procedures.Applicant’s main accountabilities:<ul><li>Manages and improves selling, by promoting offers and by informing customers of additional services or special packages.</li><li>Creates competitive proposals and communicates with collaborators, tour operators and travel agents.</li><li>Monitors and responses to customers queries and demands for room booking and the reservation process over emails and calls.</li><li>Processing payments and sending confirmation details to customers.</li><li>Coordinates with the Operations teams to ensure smooth implementation of sales strategies and maximize occupancy.</li><li>Participates in industry events, exhibitions and B2B meetings to strengthen the hotel group’s presence and attract new partners.</li><li>Analyzes market data and competitors’ actions to propose targeted promotional activities and identify new business opportunities.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Sales &amp; Marketing, Digital Marketing or relevant field.</li><li>Master’s degree or equivalent in Digital marketing, Hospitality, Business/Tourism Administration or relevant field would be considered as extra asset.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) and time management skills with great attention to detail.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication and collaboration skills and influence ability.</li><li>Excellent customer service skills.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Sales Executive

We are seeking an enthusiastic and people-oriented Executive Project Manager to oversee and support the progress and success of key projects across various corporate and hotel operation departments, including Sales, Marketing, Purchasing, IT, Accounting, Finance, Human Resources and others. The Project Manager will serve as the primary point of contact between Board members and the project team, ensuring optimal resource utilization within budget and timeline constraints, monitoring quality standards, managing risks throughout the project lifecycle, and delivering comprehensive project reports.&nbsp;Applicant’s main accountabilities:<ul><li>Develop detailed project plans for multiple departments and lead their execution to achieve operational efficiencies.&nbsp;</li><li>Ensure the optimal use of resources to meet project goals and adhere to KPIs, while staying within budget and timeline constraints.&nbsp;</li><li>Motivate and support department supervisors and team members, ensuring collaboration and productivity.&nbsp;</li><li>Facilitate communication and act as the primary point of contact between Board members and the project teams.&nbsp;</li><li>Ensure project deliverables meet agreed-upon quality standards, aligned with the Group’s objectives and priorities.&nbsp;</li><li>Monitor risks throughout the project lifecycle and adjust plans as necessary.</li><li>Conduct project evaluations and prepare and deliver reports, presentations, and other relevant documents.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Economics, Finance or a STEM-related field.&nbsp;</li><li>Master’s degree or equivalent in Project Management or a related field is considered a valuable asset.&nbsp;</li><li>Mid-level professional experience (3-7 years) in similar role.&nbsp;</li><li>High proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Familiarity with project management tools (e.g., Adobe Workfront, Microsoft Project, Monday.com).</li><li>Fluency in English and Greek is required.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.&nbsp;</li><li>Strong leadership and organizational skills.&nbsp;</li><li>Exceptional problem-solving and critical-thinking abilities.&nbsp;</li><li>Excellent communication and presentation skills.&nbsp;</li><li>High attention to detail.&nbsp;</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.&nbsp; Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.&nbsp; Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance. For more information on our benefits, career development and work philosophy, please have a look at our company page here.&nbsp;

Executive Project Manager

The HR Manager is responsible for overseeing all core functions of the Human Resources department, reporting directly to the HR Director. This role includes managing recruitment, performance management, succession planning, learning and development, compensation and benefits, and labor law compliance. The HR Manager also serves as a vital link between employees and managers, helping to foster a positive organizational culture and uphold the company’s core values.Applicant’s main accountabilities:<ul><li>Oversee the recruitment, onboarding, and retention of employees, ensuring staffing aligns with operational needs.</li><li>Support the performance appraisal procedures and training programs.</li><li>Ensure HR administrative processes (contracts, payroll, benefits) are executed efficiently and with utmost confidentiality.</li><li>Act as the main point of contact for managing and resolving employee complaints and grievances, ensuring fair, consistent, and confidential handling.</li><li>Drive employee engagement and satisfaction by fostering a positive work environment and promoting the company’s culture of excellence.</li><li>Monitor and ensure compliance with HR policies, procedures, and local labor laws, mitigating potential risks to the organization.</li><li>Contribute to HR strategy development in partnership with the HR Director, including the implementation of key HR projects and initiatives.</li><li>Form reports and presentations regarding HR metrics (e.g., turnover rates, cost per hire, etc.) to provide decision support.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Organizational Psychology, or relevant field.</li><li>Master’s degree or equivalent in Human Resources Management, Hospitality or relevant field is an advantage.</li><li>Minimum of 3 years of HR management experience, preferably within the hospitality industry.</li><li>Experience in effectively handling employee complaints, grievances, and conflict resolution.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li><li>Excellent knowledge of MS Office (excel, in particular).</li><li>Strong knowledge of local labor laws and HR prectices.</li><li>Stay abreast of best practices and employment laws/ regulations.</li></ul>Applicant’s main capabilities and values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills (to prioritize important tasks) as well as sound judgement.</li><li>Ability to generate ideas and effective problem-solving skills.</li><li>Excellent communication (active listening), negotiation skills and influence ability.</li><li>People oriented and results driven.</li><li>Reliable with an ability to multi-task and work well under pressure.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided based on employee performance.

Θέσεις Εργασίας Διεργασίες Βιομηχανικής Παραγωγής Νησιά Αιγαίου

reservations agent

H Hotels Collection

sales executive

Atrium Hotels & Resorts

executive project manager

Atrium Hotels & Resorts

hr manager

Atrium Hotels & Resorts

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