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As an Account Manager for ISV, you will step into an exciting opportunity to grow within Nexi while contributing to our mission of redefining digital payments.Before you start working in our Commercial department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.&nbsp;Your key responsibilities in this role will be:<ul><li>Identify and engage with potential partners (e.g., IT companies, associations, tech integrators) that align with our business goals and values,</li><li>Negotiate and structure partnership agreements that deliver mutual value,</li><li>Develop and execute sales strategies for partner channels to achieve sales targets, increase visibility and maximize revenue potential,</li><li>Developing and managing relationships with partners and external suppliers</li><li>Manage and nurture existing partner relationships, identifying opportunities for growth and expansion,</li><li>Set and achieve revenue targets for partner sales, while maintaining a strong understanding of market trends and competitive landscape,</li><li>Collaborate cross-functionally with internal teams (marketing, product, sales) to ensure strategic alignment and execution.</li><li>Providing support for key issues in the post-sales phase, ensuring first line assistance</li></ul>&nbsp;What makes you the best person for this job?&nbsp;Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.&nbsp;Qualifications needed to be successful in this role:<ul><li>Bachelor's and/or master’s degree in Sales, Marketing, or a related field,</li><li>At least 3 years of experience in business development &nbsp;or partnership management, ideally in a tech-driven environment</li><li>Previous proven working experience in Digital Payments area will be consider a plus</li><li>Strong product and technology understanding to identify suitable partners and support internal/external project execution</li><li>Proven experience in sales forecasting, analytics, and data-driven decision-making,</li><li>Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously,</li><li>Organized team player with a positive “can do” attitude and with that a determination to succeed in a challenging and competitive environment</li><li>Excellent communication and negotiation skills, with the ability to build and maintain strong relationships across stakeholders, partners, clients</li><li>Adaptability and problem-solving skills to navigate evolving market conditions and business needs.</li><li>Excellent command of English language&nbsp;</li><li>Ability to travel within Greece</li></ul>&nbsp;What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.&nbsp;</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable. Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Account Manager ISV

As a Service Operations Engineer, you’ll be part of a dynamic, forward-thinking team based in Athens, contributing to global initiatives that impact millions of users across Europe. About Your Future Role This is a global role within the Nexi Group, operating remotely across virtual teams with hubs in Milan and Athens. As a Service Operations Engineer, you’ll be responsible for configuring and evolving middleware and application components, with a strong emphasis on process automation. You’ll also provide technical guidance to developers, testers, and business analysts.Your key responsibilities in this role will be:<ul><li>Evaluate change and project initiatives, ensuring alignment with non-functional requirements</li><li>Participate in release management and production committee reviews; support deployment phases</li><li>Lead incident management and initiate escalation procedures when needed</li><li>Plan and size IT resources to meet future business volume demands</li><li>Monitor system availability and review SLA performance</li><li>Manage handover from project development to live service operations</li><li>Identify and resolve performance bottlenecks and technical issues proactively &nbsp;</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>Bachelor’s degree in Computer Science or related field</li><li>3+ years of experience in application engineering, system administration, or similar roles</li><li>Proficiency in Linux/Unix Shell, Apache, JBoss, Tomcat, and relational databases (Oracle/MySQL)</li><li>Programming experience in Python, Java, C/C++, Ruby, or JavaScript</li><li>Familiarity with distributed platforms (Kafka, Redis) and resource management frameworks</li><li>Strong analytical mindset with a proactive approach to problem-solving</li></ul> Bonus Skills:&nbsp;<ul><li>Proven success in technical engineering roles</li><li>Experience with asynchronous collaboration and documentation best practices</li><li>Ability to write clean, maintainable code beyond basic scripting</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

IT Service Operations Engineer

As a IT Business Analyst (Systems Requirement Analyst, you’ll join a collaborative and forward-thinking team based in KRIONERI-ATHENS . Together, we will work on the Optimus project to bring the debit card functionality into production on our new issuing system, Powercard, and to complete the analysis of the credit and prepaid card functionality according to the project plan, in order to achieve the strategic business objectives of Powercard. Additionally, we &nbsp;will support Powercard &nbsp;BAU activities for live PWC customers. About Your Future Role In this position, you will:<ul><li>Conducting business processes analysis, review and mapping of both As-Is &amp; To-Be, and preparing specific proposals for modified or replacement systems</li><li>Translating business needs into functional and non-functional requirements for the IT organization, and manages changes to such requirements</li><li>Facilitating sessions with various stakeholders to gather information in order to identify and understand business needs</li><li>Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis&nbsp;</li><li>Developing and document requirements specifications according to standard templates, using natural language&nbsp;</li><li>Participating in review of technical and other project documentation</li><li>Understanding software development lifecycle</li><li>Providing progress reports to the BA Manager or Lead BA.</li><li>Planning and working flexibly to deadlines</li><li>Working closely with technical, business, project managers and test analysts</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>At least 4-6 years of practical related experience in Business Analysis within the Banking industry&nbsp;</li><li>Bachelor’s Degree (a master’s Degree will be considered an advantage) on any of the following subjects: Computer science/information technology, information management systems, business information systems, electrical/electronic engineering, mathematics or science</li><li>ECBA™ certification would be considered as advantage&nbsp;</li><li>Practical experience in business analysis and specifications for new or modified systems&nbsp;</li><li>Knowledge of the Card industry (Issuing, acquiring, POS, payment schemes)&nbsp;</li><li>Advanced skills in Microsoft Office Suite and Microsoft Project</li><li>Excellent command of English language</li></ul> Bonus Skills:&nbsp;<ul><li>Working independently and communicates effectively with senior leadership, vendors or external customers to facilitate a common understanding of requirements using strong verbal communication techniques.&nbsp;Utilizes excellent negotiation skills to reach consensus when needed</li><li>Working effectively with others in a team environment while enhancing a positive atmosphere&nbsp;</li><li>Strong ability to problem solving and decision making skills. Customer oriented perception interpret a business need and evaluate all options to identify potential solutions</li><li>Excellent communication, problem solving and decision making skills.&nbsp;Customer oriented perception</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li></ul>

Business Analyst

As a Technical Analyst, you’ll join a collaborative and forward-thinking team based in Athens. Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping ourfuture. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.If you join us in the role of Technical Analyst, this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package</li><li>Transportation buses</li><li>Hybrid way of working</li><li>Medical Plan (Life &amp; Health insurance)</li><li>Annual Check Up</li><li>Direct Medical Assistance</li><li>Tech Equipment needed for the role</li><li>Join an international team</li><li>Grow and develop</li></ul> About Your Future Role Before you start working in our Greece Issuing department, you will go through well-structured education that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece, and you will be part of a team of Application Developers &amp; Technical Analysts that counts more than 30 members.Your key responsibilities in this role will be:<ul><li>Writing code, programing, testing, and analyzing new application software</li><li>Consulting Business Analysts to determine software or system functional specifications</li><li>Designing and developing applications, based on user defined requirements</li><li>Working complex projects with moderate to high breadth of responsibility</li><li>Ability to participate in standby/on-call support rotation to support production environment</li><li>Performing additional role job duties as required</li></ul>&nbsp;&nbsp;What Makes You a Great FitAs you read about the role, are you eager to learn more? If so, review the qualifications that fit you for theposition. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks. We’re looking for someone eager to make a difference. Here’s what we value: Essential Qualifications:&nbsp;<ul><li>Bachelor's / Master's degree in Computer Science, Information Technology, or a related field</li><li>Excellent command of Greek and English language</li><li>Proficiency in Oracle PL/SQL (4+ years). Knowledge of T-SQL, MySQL, or PostgreSQL is also acceptable</li><li>Experience as a Technical Analyst, with the ability to analyze and interpret technical requirements and translate them into actionable tasks (3+ years)</li></ul> Bonus Skills:&nbsp;<ul><li>Strong experience with Java and JavaScript</li><li>Solid understanding and experience with Unix commands</li><li>Expertise in Angular for building dynamic web applications&nbsp;</li><li>API/Web Services: Comprehensive knowledge of API development and web services</li><li>Proficiency in Oracle Pro*C for embedded SQL programming</li><li>Experience with Jasper Reports for generating reports</li><li>Business knowledge of the Banking industry, with a focus on digital payments</li></ul>&nbsp;Even if you don’t check every box, your unique potential and willingness to learn could set you apart.Additional skills and experience that would make you stand out:<ul><li>Strong problem-solving abilities and analytical skills</li><li>Excellent communication and teamwork skills</li><li>Ability to drive calls and lead discussions effectively</li><li>Capability to undertake tasks from beginning to end, ensuring successful completion</li><li>Ability to work under tight deadlines</li><li>Ability to work in a multiethnic environment and communicate effectively</li><li>Excellent command of Greek and English languages, with strong written communication skills</li><li>Attention to detail and a commitment to delivering high-quality work</li></ul>

Technical Analyst

As an Application Developer, you’ll join a collaborative and forward-thinking team based in Athens Greece. Together, we work on Designing and developing computer systems or programs, based on user defined requirements. Supporting all phases of development, from technical analysis to coding, testing, and maintenance. About Your Future Role In this position, you will:<ul><li>Designing and developing computer systems or programs, based on user defined requirements</li><li>Supporting all phases of development, from technical analysis to coding, testing, and maintenance</li><li>Writing code, programing, testing, and analyzing new application software</li><li>Working on moderately complex projects with moderate to high breadth of responsibility</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Co-operative spirit</li><li>Accountability</li><li>Energetic &amp; innovative spirit</li></ul>Essential Qualifications:&nbsp;<ul><li>0-2 years of previous IT development experience in C# .NET developing services and APIs with .Net Framework, .Net Core, ASP.Net</li><li>Bachelor’s Degree/Certifications at Engineering &amp; Technology and/or Certifications or equivalent working experience. A Master’s Degree in a related field will be considered an advantage</li><li>Basic knowledge of Javascript, HTML, CSS, Bootstrap</li><li>Excellent command of the Greek and English language</li></ul>Bonus Skills:&nbsp;<ul><li>Working effectively with others within a team environment while enhancing a positive atmosphere</li><li>Ability to work independently on assigned tasks</li><li>Ability to consult with other users on complex system specifications</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable.&nbsp;Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Application Developer

As a Senior Application Developer, you’ll join a collaborative and forward-thinking team based in Athens Greece. Together, we work on Designing and developing computer systems or programs, based on user defined requirements. Supporting all phases of development, from technical analysis to coding, testing, and maintenance. About Your Future Role In this position, you will:<ul><li>Designing and developing computer systems or programs, based on user defined requirements</li><li>Supporting all phases of development, from technical analysis to coding, testing, and maintenance</li><li>Writing code, programing, testing, and analyzing new application software</li><li>Working on moderately complex projects with moderate to high breadth of responsibility</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Co-operative spirit</li><li>Accountability</li><li>Energetic &amp; innovative spirit</li></ul>Essential Qualifications:&nbsp;<ul><li>At least 5 years of previous IT development experience in C# .NET developing services and APIs with .Net Framework, .Net Core, ASP.Net</li><li>At least 5 years of previous experience in relational databases (preferably SQL Server and T/SQL)</li><li>Bachelor’s Degree/Certifications at Engineering &amp; Technology and/or Certifications or equivalent working experience. A Master’s Degree in a related field will be considered an advantage</li><li>Experience in developing Windows Services, Web Services (WCF, REST,SOAP)</li><li>Experience in ORM tools (Dapper and/or Entity Framework)</li><li>Basic knowledge of Javascript, HTML, CSS, Bootstrap</li><li>Platform knowledge on Windows Server, IIS, SQL Server</li><li>Familiarity with SOLID principles, software design patterns and SDLC processes will be appreciated</li><li>Knowledge in Docker, Kubernetes, DevOps, CI/CD, AngularJS, Angular, Blazor, React or other SPA frameworks, Typescript, Java, Bootstrap, Material Design will be considered an asset</li><li>Business knowledge of banking sector will be considered an asset</li><li>Excellent command of the Greek and English language</li></ul>Bonus Skills:&nbsp;<ul><li>Working effectively with others within a team environment while enhancing a positive atmosphere</li><li>Very good understanding of internal business processes and functions</li><li>Ability to work independently on assigned tasks</li><li>Proven ability to consult with other users on complex system specifications</li></ul>Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable.&nbsp;Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>

Senior Application Developer

For our operations in Greece, we are currently looking for a Contact Center Officer – Disputes &amp; Fraud Officer&nbsp;with experience in the Card Payments industry to join our Customer Operations department. About Your Future Role Your key responsibilities in this role will be:&nbsp;<ul><li>Identify fraudulent transactions and take appropriate actions.&nbsp;</li><li>Contact affiliated Establishments via phone or email to verify the authenticity of transactions made.&nbsp;</li><li>Work closely and cooperate with Fraud Manager for mitigating fraud happened in affiliated establishments of Nexi GR.</li><li>Screen suspicious transactions accurately and in a timely manner using the fraud systems, tools and reports&nbsp;</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference.&nbsp;Essential Qualifications:&nbsp;<ul><li>High School Diploma or IEK (Higher/Higher Education degree desirable)</li><li>Team player with strong interpersonal and communication skills including the ability to interact with clients&nbsp;</li><li>Data driven thinking along with strong critical, analytical and investigation skills&nbsp;</li><li>Discretion in dealing with confidential information&nbsp;</li><li>Good command of the English language &amp; Experience with MS office</li><li>Availability to work on&nbsp;24/7/365 schedule, based on&nbsp;pre-arranged shifts.&nbsp;</li><li>Ability to act proactively, take initiatives and pay attention to detail&nbsp;</li><li>Previous work experience as a Fraud Analyst will be considered a plus&nbsp;</li></ul>Other skills<ul><li>Strong communication and interpersonal skills, ability to coordinate various stakeholders and work within teams&nbsp;</li><li>Very good verbal and written communication skills to discuss, investigate and understanding of statements and reports&nbsp;</li><li>Able to prioritize and work simultaneously on multiple projects&nbsp;</li><li>Results oriented, problem solver able to work under pressure and deliver within set deadlines</li></ul> Even if you don’t check every box, your unique potential and willingness to learn could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package to reward your expertise and contributions&nbsp;</li><li>Tech equipment: Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Medical Plan including&nbsp;Life &amp; Health Insurance, Annual Check Up&nbsp;&amp;&nbsp;Direct Medical Assistance programme</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid&nbsp;working model</li><li>Company Blood Bank</li></ul>

Contact Center Officer – Disputes & Fraud

By joining our team, you will be shaping the future of digital payments with us, working in a modern, innovative, and ever changing environment. As we come from the merger of numerous companies globally, the opportunity to grow, learn and share expertise with colleagues across the whole organization, is enormous. About Your Future RoleYour key responsibilities in this role will be:<ul><li>Developing company’s financial solutions business by establishing contacts and nurturing relationships with prospects&nbsp;</li><li>Developing relationships with clients, providing support, information and guidance through relationship management and cross consulting</li><li>Growing portfolios by researching and recommending new opportunities and service improvements</li><li>Will be adept at generating his/her own leads, as well as leveraging company’s existing relationships to source sales opportunities</li><li>Identifying business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options&nbsp;</li><li>Ascertaining Client’s needs –recommend company’s solutions in order to match client’s needs and always represent the company’s values of embodying the highest ethical standards and treating others with dignity, respect, and genuine concern</li><li>Keeping up to date with all new services and solutions</li><li>Preparing and delivering appropriate presentations on solutions/ services. Describing services, features and benefits favorably and in a structured, professional way</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:<ul><li>Customer oriented mentality with advanced negotiation skills.</li><li>Result oriented, problem solver able to work under pressure and deliver within set deadlines.</li><li>Strong goal-orientation, critical thinking, able to prioritize and work on multiple projects.</li><li>Technologically savvy; comfortable with technology and solutions and able to apply technology to help our clients</li><li>Ability to listen to clients, understand their needs and determine how we can help them achieve their goals</li><li>Organized team player with a positive “can do” attitude and with that a determination to succeed in a challenging and competitive environment.&nbsp;</li><li>Ability to communicate with Senior Management and Directors in the organization</li><li> </li><li>Essential Qualifications:&nbsp;</li><li>At least 8 years of experience in business development / sales roles, preferable in a relevant business industry</li><li>Bachelor's Degree or any equivalent will be highly appreciated</li><li>Demonstrated ability to build and maintain excellent client relationships&nbsp;</li><li>Proven track record of commitment and dedication to achieving results, meeting sales goals and sales planning&nbsp;</li><li>Understanding of financial services/ solutions will be an advantage</li><li>Very good use of MS Office, especially PowerPoint and Excel</li><li>Solid communication and interpersonal skills</li><li>Excellent command of Greek and English language</li><li>Excellent communication, project management and presentation skills will be required to manage across stakeholders, partners, clients</li></ul> Even if you don’t check every box,&nbsp;your unique potential and willingness to learn&nbsp;could set you apart.What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Medical Plan&nbsp;(Life &amp; Health Insurance)&nbsp;</li><li>Annual&nbsp;Check Up&nbsp;</li><li>Direct&nbsp;Medical Assistance</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid&nbsp;working model</li><li>Company Blood Bank</li></ul>

Senior Account Manager

The CISO will not only act as the guardian of Nexi Greece’s digital assets but will also serve as a strategic enabler, fostering secure innovation across all digital financial services. They will champion cybersecurity resilience aligned with both Greek regulatory expectations and Group-wide cyber strategy. About Your Future Role In this position, you will:<ul><li>Creating and executing a country specific information security strategy that is consistent with the Groups's objectives and goals.</li><li>Developing and executing controls to safeguard the organisation's services.</li><li>Ensuring compliance with all relevant laws, regulations, and contractual obligations that relate to information security, including Bank of Greece mandates, GDPR, and NIS Directive adaptation.</li><li>Supervising the implementation of security measures for network security, access management, end point protection and cloud security.</li><li>Handling security incidents and managing the organisation's incident response plan.</li><li>Liaise with Hellenic Data Protection Authority (HDPA) in case of breaches or audits.</li><li>Act as cybersecurity liaison with internal Risk, AML, Fraud and Compliance teams to proactively mitigate threats across digital financial channels.</li><li>Delivering regular reports to the board of directors and senior executives regarding the organisation's information security position.</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:Relevant Job Experience:Candidates for this position are expected to bring a proven track record across the following areas of responsibility:<ul><li>Minimum 8–15 years of progressive experience in cybersecurity, with at least 5 years in a senior leadership or CISO role within Fintech, Paytech, Banking, Telecommunications, or Cybersecurity Consulting industries.</li><li>Successfully led the creation and execution of a localized information security strategy aligned with group-wide objectives and business needs.</li><li>Directed the implementation and optimization of cybersecurity controls, covering network security, endpoint protection, cloud environments, identity &amp; access management and physical security.</li><li>Ensured compliance with national and European regulations, including Bank of Greece directives, GDPR, PSD2, and the NIS Directive.</li><li>Managed major security incidents and led the organization's incident response efforts, ensuring minimal disruption and transparent stakeholder communication.</li><li>Provided regular risk posture updates and strategic cybersecurity briefings to the board, executive leadership, and regulatory stakeholders.</li><li>Acted as the primary point of contact for the Hellenic Data Protection Authority (HDPA) and managed audits, investigations, and reporting procedures.</li><li>Collaborated cross-functionally with Risk, AML, Fraud Prevention, IT, and Compliance to ensure alignment on risk mitigation and threat detection.</li><li>Championed next-generation security approaches including Zero Trust Architecture, DevSecOps integration, and artificial intelligence (AI) integration in security processes.</li><li>Oversaw cybersecurity readiness for digital payments infrastructure, including PCI-DSS compliance, secure software development lifecycle (SDLC), and data encryption standards.</li><li>Stayed ahead of evolving threats and technologies, integrating AI-driven cybersecurity tools, real-time threat intelligence, and predictive analytics.</li><li>Represented the company in external security forums, banking associations, and information-sharing alliances in Greece and the broader EU.</li></ul> Essential Qualifications:&nbsp;<ul><li>Degree in engineering, computer science or similar paths.</li><li>Certified / familiar on leading cyber security standards from the National Institute of Standards and Technology (NIST) and the International Organization for Standardization (ISO).</li><li>Certified / familiar with project management methodologies.</li><li>Fluent in Greek and English, with the ability to interface with local teams, authorities, and international stakeholders.</li></ul>Soft skills required:<ul><li>Business acumen and knowledge of high-level business operations.</li><li>Ability to communicate effectively and transform technological concepts into the business language that other C-suite executives understand.</li><li>Strong management and leadership skills.</li><li>Ability to stay calm under pressure and respond swiftly to any cyber security breaches. &nbsp;</li></ul>Bonus Skills:&nbsp;<ul><li>CISM, CISA, CCSP (Cloud Security), CRISC (Risk), ISO 27001 LA.</li><li>Familiarity with DevSecOps, Zero Trust, and &nbsp;other security platforms.</li></ul>

Chief Information Security Officer (CISO) Greece

If you join us in the role of Contact Center Officer&nbsp;this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package&nbsp;</li><li>Medical Plan (Life &amp; Health Insurance)&nbsp;</li><li>Annual Check Up&nbsp;</li><li>Direct Medical Assistance</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid working model</li><li>Equipment needed for the role</li><li>Company Blood Bank</li><li>Unlimited eLearning opportunities through Nexi PayTech University</li></ul>&nbsp;About your future role&nbsp;Before you start working in ourMerchant Helpdesk department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.Your key responsibilities in this role will be:<ul><li>Provision of first or second level technical support for POS systems via phone, email, or ticketing system.</li><li>Diagnosis and resolution of technical issues in collaboration with other teams.</li><li>Logging and tracking support requests in a CRM or Helpdesk system.</li><li>Providing guidance and training to customers on basic POS operations.</li><li>Remote installation and configuration of POS equipment, when required..</li><li>Compliance with procedures and SLAs.</li><li>Adaptability based on the performance standards defined by the service.</li></ul>What makes you the best person for this job?&nbsp;Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.Qualifications needed to be successful in this role:<ul><li>High School Diploma or IEK (Higher/Higher Education degree desirable)</li><li>Very good knowledge of the English language</li><li>Ability to work on rolling shifts&nbsp;</li><li>Previous experience in help desk or technical support, ideally in a POS environment.</li><li>Good knowledge of Windows operating systems and networking.</li><li>Strong communication and problem-solving skills under pressure.</li><li>Excellent communication and interpersonal skills, combined with strong problem-solving abilities.</li><li>Strong soft skills and a proactive approach to resolving complex issues.</li></ul>&nbsp;

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