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Ο τομέας των Επαγγελμάτων Υγείας περιλαμβάνει θέσεις όπως γιατροί, νοσηλευτές, τεχνολόγοι ιατρικών εργαστηρίων και διοικητικά στελέχη υγείας. Στην Ελλάδα, αυτές οι ειδικότητες είναι κρίσιμες για την παροχή ποιοτικής φροντίδας και την βελτίωση της δημόσιας υγείας. Ο τομέας προσφέρει σταθερότητα στην απασχόληση, δυνατότητες εξειδίκευσης και διαρκή επαγγελματική ανάπτυξη χάρη στις εξελίξεις στην ιατρική τεχνολογία και τις πολιτικές υγείας.

The Healthcare Professions sector includes a wide range of jobs such as doctors, nurses, medical technicians, and health administrators. In Greece, these roles are vital for delivering quality patient care and improving public health outcomes. This sector offers strong career stability, opportunities for specialization, and continuous professional growth in response to evolving medical technologies and healthcare policies.

Ο τομέας του Εμπορίου Λιανικής περιλαμβάνει ποικίλες θέσεις εργασίας στην εξυπηρέτηση πελατών, τη διαχείριση καταστημάτων, τις πωλήσεις και την εμπορία προϊόντων σε διάφορες κατηγορίες. Το ελληνικό λιανεμπόριο εξελίσσεται με έμφαση στην ανάπτυξη του ηλεκτρονικού εμπορίου και τις πολυκαναλικές στρατηγικές, προσφέροντας ευκαιρίες καριέρας για δυναμικούς επαγγελματίες. Εργασία σε αυτόν τον τομέα σημαίνει άμεση επαφή με καταναλωτές και ανάπτυξη δεξιοτήτων πώλησης, μάρκετινγκ και διαχείρισης αποθεμάτων.

The Retail Sales sector offers diverse job roles in customer service, store management, sales, and merchandising across various product categories. Greece's retail landscape is evolving with a focus on e-commerce growth and omnichannel strategies, providing career opportunities for dynamic professionals. Working in this sector means engaging directly with consumers and developing skills in sales, marketing, and inventory management.

Ο τομέας των Χρηματοοικονομικών καλύπτει επαγγέλματα σε τράπεζες, επενδύσεις, λογιστική, ασφάλειες και χρηματοοικονομική ανάλυση. Στην Ελλάδα, αναπτύσσονται ευκαιρίες στο fintech και τη βιώσιμη χρηματοδότηση, με θέσεις από νέους αναλυτές έως ανώτερα στελέχη. Η εργασία στον χρηματοοικονομικό τομέα προσφέρει την ευκαιρία να συμβάλλετε στην οικονομική ανάπτυξη και να αποκτήσετε πολύτιμες δεξιότητες σε έναν δυναμικό κλάδο.

The Finance sector includes careers in banking, investment, accounting, insurance, and financial analysis. In Greece, opportunities are expanding in fintech and sustainable finance, offering roles from entry-level analysts to senior financial managers. Working in finance provides a chance to influence economic growth and gain valuable skills in a dynamic, evolving industry.

Ο τομέας της Εστίασης είναι ζωντανός και προσφέρει θέσεις εργασίας σε εστιατόρια, ξενοδοχεία, εκδηλώσεις catering και υπηρεσίες γρήγορου φαγητού. Οι ευκαιρίες καριέρας περιλαμβάνουν σεφ, προσωπικό κουζίνας, διαχείριση καταστημάτων και εξυπηρέτηση πελατών. Στην Ελλάδα, γνωστή για την πλούσια γαστρονομική παράδοση, ο τομέας αυτός εξασφαλίζει ανάπτυξη, βελτίωση κοινωνικών δεξιοτήτων και συμμετοχή σε μια δυναμική βιομηχανία φιλοξενίας.

The Catering and Food Service sector is vibrant, offering roles in restaurants, hotels, event catering, and fast food services. Career opportunities range from chefs and kitchen staff to restaurant management and customer service. In Greece, a country known for its rich culinary tradition, this sector promises growth, excellent interpersonal skills development, and the chance to be part of a dynamic hospitality industry.

Ο τομέας της Πληροφορικής προσφέρει ποικίλες ευκαιρίες καριέρας στην ανάπτυξη λογισμικού, διαχείριση συστημάτων, ασφάλεια δικτύων και ανάλυση δεδομένων. Η αναπτυσσόμενη ελληνική αγορά πληροφορικής δημιουργεί προοπτικές για επαγγελματίες κάθε επιπέδου, ενισχύοντας την καινοτομία και τον ψηφιακό μετασχηματισμό. Η εργασία στον χώρο της πληροφορικής σημαίνει συμβολή στην τεχνολογική εξέλιξη με ανταγωνιστικές αμοιβές και ευέλικτες μορφές απασχόλησης.

The Information Technology sector offers diverse career paths in software engineering, system administration, network security, and data analytics. Greece's expanding IT industry provides promising opportunities for professionals at all levels, fostering innovation and digital transformation. Working in IT means contributing to technological progress with competitive salaries and flexible work arrangements.

Ο κατασκευαστικός κλάδος περιλαμβάνει τεχνικά επαγγέλματα όπως πολιτικούς μηχανικούς, αρχιτέκτονες, διευθυντές έργων και τεχνίτες. Στην Ελλάδα, με τη συνεχή ανάπτυξη υποδομών και αστικών έργων, ο κλάδος προσφέρει σημαντικές ευκαιρίες επαγγελματικής εξέλιξης. Εργασία στην κατασκευή σημαίνει συμμετοχή στη διαμόρφωση του δομημένου περιβάλλοντος και στην ενίσχυση της οικονομικής ανάπτυξης της χώρας.

The Construction Sector encompasses a wide range of technical professions including civil engineers, architects, project managers, and skilled tradespeople. In Greece, this industry is expanding with infrastructure developments and urban projects, offering robust career growth and hands-on experience. Working in construction provides the opportunity to contribute to shaping the built environment and driving the country’s economic progress.

Ο τομέας «Άλλο» περιλαμβάνει ποικίλες ευκαιρίες απασχόλησης που δεν εντάσσονται σε παραδοσιακές κατηγορίες, καλύπτοντας αναδυόμενους κλάδους και εξειδικευμένους ρόλους σε διαφορετικούς τομείς. Προσφέρει ευέλικτες επιλογές καριέρας για επαγγελματίες που αναζητούν μοναδικές θέσεις ή θέλουν να αναπτύξουν διεπιστημονικές δεξιότητες. Η εργασία σε αυτόν το χώρο μπορεί να οδηγήσει σε καινοτόμες εμπειρίες και επαγγελματική ανάπτυξη σε ανεξερεύνητες, αλλά πολλά υποσχόμενες αγορές στην Ελλάδα.

The 'Other' sector includes a variety of diverse job opportunities that do not fit traditional categories, ranging from emerging industries to niche roles across different fields. This sector offers flexible career paths for professionals seeking unique positions or exploring interdisciplinary skills. Working in this area can lead to innovative experiences and the chance to grow in less conventional but promising markets in Greece.

Ο τομέας των Εταιρικών Πωλήσεων περιλαμβάνει θέσεις εργασίας που αφορούν πωλήσεις B2B, διαχείριση πελατών και ανάπτυξη επιχειρήσεων σε κλάδους όπως η τεχνολογία, η βιομηχανία και οι υπηρεσίες. Οι επαγγελματίες απολαμβάνουν δυναμικές καριέρες με ισχυρές προοπτικές αμοιβών και ανέλιξης, αναπτύσσοντας μακροχρόνιες συνεργασίες. Με την ανάπτυξη της αγοράς στην Ελλάδα, οι θέσεις σε αυτόν τον τομέα προσφέρουν προκλήσεις και σημαντική συμβολή στην επιχειρηματική εξέλιξη.

The Corporate Sales sector involves roles focused on B2B sales, account management, and business development across various industries like technology, manufacturing, and services. Professionals in this sector enjoy dynamic careers with strong earning potential, opportunities for advancement, and the chance to build lasting client relationships. With Greece's expanding business market, corporate sales positions offer rewarding challenges and essential contributions to company growth.

Ο τομέας της Βιομηχανικής Παραγωγής περιλαμβάνει θέσεις εργασίας σε διάφορους κλάδους όπως η αυτοκινητοβιομηχανία, τα ηλεκτρονικά και η επεξεργασία τροφίμων. Οι ευκαιρίες εκτείνονται από χειριστές παραγωγής και ειδικούς ποιοτικού ελέγχου μέχρι διευθυντές εργοστασίων, με την Ελλάδα να επενδύει στην εκσυγχρονισμό και τη βιωσιμότητα. Οι καριέρες σε αυτόν τον τομέα προσφέρουν σταθερότητα, ανάπτυξη δεξιοτήτων και συμβολή στην ενίσχυση της βιομηχανικής ανταγωνιστικότητας της χώρας.

The Industrial Production sector includes manufacturing jobs across diverse industries such as automotive, electronics, and food processing. Opportunities range from production operators and quality control specialists to plant managers, with Greece investing in modernization and sustainable practices. Careers in this sector offer job stability, skill development, and the chance to contribute to Greece’s growing industrial competitiveness.

Ο τομέας Κέντρων Εξυπηρέτησης και Call Center περιλαμβάνει θέσεις εργασίας που επικεντρώνονται στην υποστήριξη πελατών, την επίλυση παραπόνων και την εμπορική υποστήριξη σε ποικίλους κλάδους. Στην Ελλάδα, ο αναπτυσσόμενος αυτός τομέας προσφέρει πολλές ευκαιρίες για αρχάριους και διευθυντικά στελέχη, με δυνατότητες επαγγελματικής εξέλιξης και ανάπτυξης δεξιοτήτων. Η εργασία σε αυτόν τον χώρο συμβάλλει στη βελτίωση της εμπειρίας των πελατών και την ενίσχυση της πιστότητας προς την εταιρεία.

The Customer Service and Call Center sector includes roles focused on client support, complaint resolution, and sales assistance across various industries. In Greece, this growing field offers numerous entry-level and supervisory positions with opportunities for skill development and career advancement. Working in this sector means enhancing customer experiences and building strong brand loyalty, essential for company success in competitive markets.

Ο τομέας του Marketing προσφέρει ποικίλες ευκαιρίες καριέρας στον ψηφιακό μάρκετινγκ, τη διαχείριση επωνυμίας, τη δημιουργία περιεχομένου και την έρευνα αγοράς. Επιχειρήσεις στην Ελλάδα επενδύουν όλο και περισσότερο στη διαδικτυακή διαφήμιση και τις στρατηγικές κοινωνικών μέσων, δημιουργώντας ζωντανές ευκαιρίες εργασίας για δημιουργικούς επαγγελματίες. Αυτός ο κλάδος προσφέρει σημαντικές δυνατότητες ανάπτυξης, επιτρέποντας στους ειδικούς να επηρεάσουν κρίσιμα την επιτυχία και τη δέσμευση των καταναλωτών.

The Marketing sector offers diverse career paths in digital marketing, brand management, content creation, and market research. Companies across Greece are increasingly investing in online advertising and social media strategies, creating vibrant job opportunities for creative professionals. This field provides ample growth potential, allowing specialists to impact business success and consumer engagement effectively.

Ο τομέας Αποθήκης και Logistics προσφέρει σημαντικές ευκαιρίες σταδιοδρομίας στη διαχείριση αποθεμάτων, τον συντονισμό αλυσίδας εφοδιασμού, τις μεταφορές και τις υπηρεσίες διανομής. Στην Ελλάδα, ο κλάδος εξελίσσεται με ταχύ ρυθμό, με αυξανόμενη ζήτηση για αποδοτικά συστήματα παράδοσης και ψηφιακές λύσεις logistics, παρέχοντας ρόλους από χειριστές αποθήκης έως υπεύθυνους logistics. Η εργασία σε αυτόν τον τομέα συμβάλλει καθοριστικά στο εμπόριο και προσφέρει προοπτικές εξέλιξης και εξειδίκευσης.

The Warehouse and Logistics sector offers vital career paths in inventory management, supply chain coordination, transportation, and distribution services. In Greece, this sector is rapidly evolving with increased demand for efficient delivery systems and digital logistics solutions, providing diverse roles from warehouse operatives to logistics managers. Working in this field means contributing to the backbone of commerce, with opportunities for advancement and specialization.

Ο τομέας της Γραμματειακής Υποστήριξης περιλαμβάνει ρόλους όπως βοηθούς διοίκησης, υπεύθυνους γραφείου και διοικητικούς συντονιστές, απαραίτητους σε πολλούς κλάδους στην Ελλάδα. Προσφέρει σταθερές προοπτικές καριέρας με δυνατότητες ανάπτυξης οργανωτικών και επικοινωνιακών δεξιοτήτων. Η εργασία σε αυτόν τον τομέα είναι κλειδί για την ομαλή λειτουργία επιχειρήσεων και γραφείων.

The Secretarial Support sector includes roles such as executive assistants, office managers, and administrative coordinators, vital across various industries in Greece. This field offers steady career growth with opportunities to develop organizational, communication, and multitasking skills. Working in secretarial support provides a gateway to corporate environments and plays a key role in ensuring efficient business operations.

Ο τομέας της Διοίκησης Επιχειρήσεων περιλαμβάνει ποικίλες θέσεις σε διαχείριση, ανθρώπινους πόρους, οικονομικά και μάρκετινγκ σε διαφορετικούς κλάδους. Στην Ελλάδα, προσφέρει ελκυστικές ευκαιρίες εξέλιξης σε νεοφυείς επιχειρήσεις, πολυεθνικές εταιρείες και δημόσιο τομέα. Η ανάπτυξη δεξιοτήτων, η ηγεσία και οι στρατηγικές αποφάσεις αποτελούν βασικά στοιχεία, καθιστώντας τον τομέα ιδανικό για όσους επιδιώκουν δυναμική και επιδραστική επαγγελματική πορεία.

The Business Administration sector covers a wide range of roles including management, human resources, finance, and marketing across various industries. In Greece, this sector offers promising career paths with opportunities for advancement in startups, multinational companies, and public organizations. Skill development, leadership growth, and strategic decision-making are key aspects, making it a valuable choice for professionals seeking dynamic and impactful careers.

Ο τομέας της Μηχανοκίνησης περιλαμβάνει καριέρες στην κατασκευή, πώληση, συντήρηση και σχεδιασμό οχημάτων. Στην Ελλάδα, οι επαγγελματίες μπορούν να βρουν ευκαιρίες ως μηχανικοί αυτοκινήτων, τεχνικοί, ειδικοί πωλήσεων και διευθυντές υπηρεσιών. Ο κλάδος παρουσιάζει σταθερή ανάπτυξη χάρη στην τεχνολογική προόδο, όπως τα ηλεκτρικά οχήματα και τα έξυπνα συστήματα, καθιστώντας τον ελκυστικό για όσους ενδιαφέρονται για καινοτομία και πρακτική εργασία.

The Automotive sector includes careers in vehicle manufacturing, sales, maintenance, and design. In Greece, professionals can find opportunities ranging from automotive engineers and technicians to sales experts and service managers. This industry offers steady growth driven by technological advancements like electric vehicles and smart automotive systems, making it an exciting field for those interested in innovation and hands-on work.

Ο τομέας της Αισθητικής και Κομμωτηρίου προσφέρει ευκαιρίες απασχόλησης σε υπηρεσίες ομορφιάς, κομμώσεις, περιποίηση δέρματος και ευεξία. Στην Ελλάδα, η αυξανόμενη ζήτηση για εξειδικευμένους επαγγελματίες σε κομμωτήρια, ινστιτούτα αισθητικής και εταιρείες καλλυντικών δημιουργεί προοπτικές εξέλιξης και δημιουργικής εργασίας. Μια καριέρα σε αυτόν τον χώρο συμβάλλει στην ενίσχυση της αυτοπεποίθησης και της ευζωίας των πελατών.

The Aesthetics and Hairdressing sector offers rewarding careers in beauty services, hair styling, skincare, and wellness treatments. This industry in Greece is expanding with increasing demand for skilled professionals in salons, spas, and cosmetic brands, providing career advancement and opportunities to work creatively. Pursuing a career here means making a positive impact on clients' confidence and well-being.

Ο τομέας του Ανθρώπινου Δυναμικού καλύπτει την πρόσληψη, εκπαίδευση και διαχείριση ταλέντων σε διάφορους κλάδους στην Ελλάδα. Θέσεις εργασίας όπως ειδικοί προσέλκυσης ταλέντων, διευθυντές HR και σύμβουλοι οργανωτικής ανάπτυξης προσφέρουν σημαντικές προοπτικές εξέλιξης, καθώς οι επιχειρήσεις δίνουν έμφαση στην εμπλοκή των εργαζομένων και την εταιρική κουλτούρα. Απασχόληση στον τομέα αυτό σημαίνει να συμβάλλεις στην επιτυχία των οργανισμών και σε ένα θετικό εργασιακό περιβάλλον.

The Human Resources sector plays a vital role in recruiting, training, and managing talent across various industries in Greece. Careers in HR include roles such as talent acquisition specialists, HR managers, and organizational development experts, offering strong growth prospects as companies emphasize employee engagement and workplace culture. Working in HR allows professionals to impact organizational success and foster a positive work environment.

Ο τομέας των Νομικών Υπηρεσιών περιλαμβάνει ποικίλες επαγγελματικές ευκαιρίες όπως δικηγόρους, νομικούς συμβούλους, παρασκευαστές και υπεύθυνους συμμόρφωσης. Το αναπτυσσόμενο νομικό περιβάλλον στην Ελλάδα δημιουργεί ζήτηση για ειδικούς σε εταιρικό δίκαιο, αστικά δικαιώματα και διεθνείς κανονισμούς. Η εργασία σε αυτόν τον τομέα προσφέρει προοπτικές εξέλιξης, πνευματική πρόκληση και την ευκαιρία να συμβάλλετε στην κοινωνία μέσω της δικαιοσύνης και της νομικής υποστήριξης.

The Legal Services sector offers a variety of career paths including roles such as lawyers, legal advisors, paralegals, and compliance officers. Greece's evolving legal landscape creates a demand for professionals skilled in corporate law, civil rights, and international regulations. Working in this sector provides opportunities for professional growth, intellectual challenge, and the chance to impact society through justice and legal support.

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Εάν είσαι άνω των 21 και οι φίλοι σου σε χαρακτηρίζουν επικοινωνιακό τύπο με όρεξη για ό,τι καταπιάνεσαι μάλλον είσαι αυτό που ψάχνουμε!Γίνε τώρα μέλος στην Ομάδα των καταστημάτων IQOS! Τα καταστήματα IQOS προσφέρουν ένα μοναδικό περιβάλλον εργασίας εστιάζοντας στην καινοτομία και την άρτια εξυπηρέτηση των πελατών μας.Αναζητάμε IQOS Advisor στο δίκτυο καταστημάτων IQOS!<h2>Περιγραφή Θέσης:​</h2><ul><li>Προώθηση και υποστήριξη πωλήσεων​ εντός του καταστήματος</li><li>Ενημέρωση και ποιοτική επικοινωνία για τα προϊόντα της εταιρίας​</li><li>Εξυπηρέτηση και παροχή ολοκληρωμένης εμπειρίας των πελατών</li><li>Προσανατολισμός στην επίτευξη στόχων&nbsp;​</li><li>Τήρηση διαδικασιών και σωστή χρήση εργαλείων/μεθόδων</li></ul><h2>Παρέχονται:</h2><ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Κάλυψη μέρους των εξόδων μετακίνησης</li><li>Προοπτικές εξέλιξης και συνεχής εκπαίδευση &amp; ενημέρωση</li></ul><h2>Απαραίτητα προσόντα:</h2><ul><li>Προϋπηρεσία σε ρόλο πωλήσεων ή εξυπηρέτησης πελατών σε κατάστημα λιανικής</li><li>∆υναμική και ευχάριστη προσωπικότητα</li><li>Άριστες επικοινωνιακές δεξιότητες και κατανόηση των καταναλωτών</li><li>Ομαδικό πνεύμα και πάθος για την επίτευξη των αποτελεσμάτων</li><li>Ικανότητα αποτελεσματικής εργασίας σε ένα ομαδικό περιβάλλον</li><li>Παροχή εξαιρετικής εξυπηρέτησης πελατών</li><li>Ικανότητα γραπτής και προφορικής επικοινωνίας στην Ελληνική και στην Αγγλική γλώσσα</li><li>Ακεραιότητα και υπευθυνότητα</li></ul>

IQOS Advisor (Generic) – Δίκτυο Καταστημάτων IQOS

This position plays a critical role within the Commercial department to secure the smooth progression of all processes related to the Account Management of the Corporate Segment. The role is responsible to provide support to the members of Account Management team in several tasks such as the preparation of client proposals and reporting. The role is part of the Account Management Team which is comprised by Account Managers &amp; Executives as well as the Head of the team. &nbsp;&nbsp;Position Summary:<ul><li>Distribute communications to related departments in a timely manner when needed</li><li>Ensure records are accurately updated and stored responsibly in accordance with company policy</li><li>Update daily and / or weekly all CRM systems, with the respected contracts and or terms for our clients</li><li>Maintain a professional rapport with external and internal customers</li><li>Work alongside other departments to ensure protocol is being followed in compliance with company policy</li><li>Have a close cooperation with Legal Department as far as terms &amp; conditions for external clients is concerned</li><li>Perform administrative duties such as making reports, printing, photocopying and sending emails, and ordering office supplies</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li>Academic background: general education degree or equivalent (University Degree will be preferred)</li><li>Minimum 2 years in a similar position, preferably in a complex commercial environment</li><li>Very good command of English - verbal and written</li><li>IT literate with excellent command of MS Office suite</li><li>Customer service experience</li><li>Excellent Customer service skills</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>Effective on rapport building to develop trust and strong relationships with clients&nbsp;</li><li>Ability to manage data collection and filing</li><li>Ability to multitask</li><li>Strong listening skills</li><li>Being able to use empathy (Interpersonal sensitivity)&nbsp;</li><li>Be able to divert pressure and keep calm under stressful conditions</li></ul>

Commercial Support Agent

The Mobility Operations &amp; Replacement Services Specialist is a key member of Ayvens Mobility team, acting as a brand ambassador and ensuring a seamless, efficient, and customer-focused experience. This role combines operational excellence with exceptional service delivery, managing the full lifecycle of replacement and mobility solutions while driving continuous improvement and cost optimization.Key Responsibilities:<ul><li>Deliver world-class customer service by managing the replacement process end-to-end (requests in EBS, reservations, rental agreements, handling during and after rental) in compliance with Ayvens policies and procedures.</li><li>Respond promptly to all requests logged in the CRM system or received via calls and emails.</li><li>Allocate the right vehicle to reservations based on customer needs and cost efficiency.</li><li>Create and manage transfer requests in CRM, ensuring seamless execution.</li><li>Handle driver requests for replacement vehicles and manage related workflows.</li><li>Complete administrative tasks, including daily operational lists, to support departmental efficiency.</li><li>Ensure consistent alignment with external service partners (e.g., Rent-a-Car suppliers) to maintain high-quality, cost-efficient service.</li><li>Provide on-site support at the Mobility station, assisting customers and preparing rental agreements for vehicle pick-up.</li><li>Inspect returned vehicles and update their condition in the system.</li><li>Plan and organize the next day’s schedule for vehicle preparation and delivery to customers.</li><li>Communicate professionally via phone and email, ensuring a friendly and helpful approach.</li><li>Resolve customer issues and concerns using effective service techniques and escalate when necessary.</li><li>Monitor and manage complaint handling processes, ensuring timely resolution and customer satisfaction.</li><li>Analyze operational data (fleet utilization, idle time, service timelines, etc.) to support performance evaluation.</li><li>Gather and share customer feedback to identify improvement opportunities and enhance operational performance.</li><li>Participate in cross-functional projects to streamline processes, reduce operating costs, and enhance service consistency.</li><li>Meet all agreed SLAs and KPIs, both internal and external (including Commercial and Operations departments).</li><li>Maintain compliance with internal policies and operational standards.</li><li>Operate within Ayvens methodologies, challenge existing processes, and contribute to KPI-driven improvements.</li></ul>Key Skills &amp; Qualifications<ul><li>Bachelor’s degree in Business Administration, Automotive Engineering, Logistics, or related field.</li><li>Fluency in English (written and spoken)</li><li>2+ years of experience in mobility services, fleet management, automotive operations, or leasing industry.</li><li>Strong customer service orientation with excellent communication skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Analytical mindset with a proactive approach to problem-solving and process improvement.</li><li>Familiarity with CRM systems and operational workflows is a plus.</li></ul>

Mobility Operations & Replacement Services Agent

The RMT Coordinator is an essential member as he/she will be responsible for handling client's requests for service in an efficient manner while providing excellent customer service and minimizing operating costs. Take inbound calls from drivers, answer inquiries regarding the requests for scheduled and non-scheduled technical repairs, maintenance and tyre replacement, handle complaints and resolve problems. Responsibilities: • Handle drivers’ requests for car maintenance, tires or replacement by promptly providing approvals in accordance with the manufacturer’s guidelines. • Closely monitor costs related to repair, maintenance and tires replacement to achieve maximum savings. • Secure agreed prices with the vendor to ensure the client is aware of the repair total. • Negotiation for warranty recovery in cases where a vehicle is out of the normal factory warranty date or miles. • Handle and resolve drivers’ complaints. • Log all interactions with drivers in the relevant CRM tool and ensure that all tasks are completed. • Identify and escalate situations requiring attention. • Communicate with colleagues and external partners to control direct / indirect costs.• Drive continuous improvement and engage in action planning to improve operational effectiveness.Qualifications and skills:• University degree will be considered as an asset• At least 4-5 years of experience in automotive markets• Very good command of English language, both verbal and written• Organizational skills• Be able to work in teams• Customer oriented

RMT Coordinator

The LCV Specialist will support Ayvens Greece sales teams by providing commercial vehicle industry &amp; market knowledge, advice and guidance. Moreover he / she will provide advice to clients and new business prospects at the vehicle qualification stage on vehicle specification and ancillary equipment to ensure best fit for purpose.Through this role the candidate will liaise with the van manufacturers and importers, third party suppliers / vehicle converters to ensure accuracy and competitiveness of LCV maintenance budgets. Furthermore he/she will provide operational and in-life advice and recommendations to Ayvens Greece customers, particularly in the areas of selecting the appropriate commercial vehicles, according to legislation &amp; compliance to optimize their vehicle utilization.Key Responsibilities:<ul><li>Support the sales teams on winning van / light commercial vehicle business.</li><li>Provide current LCV market and industry information to support the Bid &amp; Tender team for the top 20–25 new commercial vehicle customers and prospects.&nbsp;</li><li>Identify van fleet operators for the New Business team to target and prioritize.</li><li>Actively promote Ayvens LCV proposition and seek to increase take up of the Ayvens commercial vehicles products and services.</li><li>Attend meetings with prospects and existing customers to carry out needs assessments to recommend and advise on fit for purpose vehicles, specifications, legislation, and compliance.</li><li>Make recommendations on commercial vehicle makes and versions including 3rd party specialist suppliers of vehicle racking, lifts, cranes, refrigeration and vehicle livery.</li><li>Support colleagues in both the Implementation and Engage teams to ensure smooth transition and onboarding of CV clients</li><li>Provide input and content for CV Tender management.</li><li>Liaise with the commercial training team in order to organize relevant trainings to the sales and other teams.</li><li>Service quality: Maintain a high level of service focus, ensuring Ayvens Customer Service Style is adopted and always supported.</li><li>Achieve pre-determined customer satisfaction/loyalty objectives and adherence to relevant SLA’s.</li><li>Ensure accurate recording of all relevant information to Commercial CRM.</li><li>Keep abreast of commercial vehicle market conditions and specific industry and organizational changes &amp; developments and regularly communicate this knowledge through the relevant areas of the business.</li><li>Plan, organize and execute training &amp; awareness sessions to the commercial team and all relevant internal partners, aiming to increase product knowledge level.</li><li>Along with the product team, develop and maintain a process for regular production and analysis of key performance indicators relating to Ayvens van fleets.</li></ul>Qualifications &amp; Skills:<ul><li>University degree in Business Administration or technical education.</li><li>Minimum of 5 years’ working experience in B2B environment</li><li>Background in relevant commercial vehicles sales will be considered an asset.</li><li>The ideal individual should have robust knowledge of how sales and account management functions operate and interact with clients within complex sales and business environments.</li><li>Very good coaching and training skills.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Basic knowledge of Finance and Cost controlling.</li><li>Strong organizational and coordination skills.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work independently.</li><li>Able to take initiative and the confidence to take business solutions from concept stage to implementation.</li><li>Good interpersonal and communication skills.</li><li>Ability to present options and recommendations to a Board level audience.</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Team work &amp; listening skills.</li><li>IT literacy and ability to adapt in a complex IT ecosystem.</li><li>Motivated individual with a strong track record of delivery.</li><li>Fluency in English (speaking and writing).</li></ul>

LCV Specialist

The Direct Retail Account Management Executive has a crucial as he / she is the primary point of contact between the existing customer and Ayvens. He/She provides customer support, planning and implementation expertise for the account. He/She will also have the opportunity to further develop the relationship with our clients, focus in proactive sales process that invests time into understanding the overall picture of an account and leverage the information to build influence and sales over timeResponsibilities:<ul><li>Client oriented approach - actively listen to the customers and provide them with the best possible offer/solution that suits their needs.</li><li>Proactive contact with customers in order to renew our cooperation</li><li>Focus on the result and ensure to maximize the sales renewal rate.</li><li>Exhibit high level of ownership and close monitor all the required steps to manage the overall relationship.</li><li>Act as a customers’ advocate within the organization by working to build consensus and effectively handle complaints to keep them satisfied.</li><li>Use judgement to identify, trouble-shoot and resolve day to day tasks. Get involved whenever it is needed, even in non-selling activities.</li><li>Work with speed and agility to learn everything about our clients so that we will be able to serve them better</li><li>Keep abreast of the latest developments and trends in the Fleet Management and Automotive Industry</li><li>Keen to influence and to contribute to technical development and overall improvement of our processes in own or other related business areas and of our services.</li><li>Implementation of Ayvens loyalty plan and annual plan of visits</li></ul>Required Knowledge &amp; Qualifications:&nbsp;Hard Skills:&nbsp;<ul><li>University Degree (preferably in Economics, Business or Finance).&nbsp;</li></ul><ul><li>Professional experience with a minimum of three (3) years in an equivalent level, preferably in B2B services.&nbsp;</li><li>Very Good knowledge of MS Office (Excel, PowerPoint).&nbsp;</li><li>Excellent communication skills both written and oral.&nbsp;</li><li>Adequate knowledge of Automotive industry.&nbsp;</li><li>Very good command of the English language.&nbsp;</li></ul>Soft Skills:&nbsp;<ul><li>Customer Service Mentality.&nbsp;</li><li>Effective on rapport building.&nbsp;</li><li>Challenger with strong negotiation skills.&nbsp;</li><li>Analyze conflicting situations and take action.</li></ul><ul><li>Ability to present effectively.&nbsp;</li><li>Ability to use common sense in problem solving.&nbsp;</li><li>Ability to work under pressure and take decisions quickly.&nbsp;</li></ul>

Account Management Executive

We’re looking for an Indirect Spend Procurement Specialist to join our dynamic procurement team. In this role, you’ll lead sourcing and procurement activities across key indirect categories — such as Sales &amp; Marketing, Facility Management and IT. You will be &nbsp;responsible for optimizing supplier performance, driving cost efficiencies, and ensuring that procurement strategies align with the company’s overall business objectives, reporting to Country Procurement Manager.Responsibilities:<ul><li>Lead strategic sourcing and procurement initiatives for assigned indirect categories, ensuring alignment with organizational goals and objectives.</li><li>Participate in cross-functional teams and projects to support organizational initiatives and/or drive continuous improvement in procurement practices.</li><li>Collaborate closely with internal stakeholders, including commercial, operations, finance, and supply chain teams, to align procurement strategies with business needs and customer requirements.</li><li>Analyze market trends, supplier capabilities, and conduct spend analysis using data-driven assessments to get deep insight in cost structures, identify opportunities for cost savings, value generation, and process efficiencies.</li><li>Manage and optimize suppliers’ database, build relationships that generate long-term value for both Ayvens and the supplier in alignment with the country and group procurement strategies.</li><li>Negotiate contracts, pricing agreements, and service level agreements (SLAs) with suppliers to ensure terms and conditions according to the strategic priorities of the organization.</li><li>Manage supplier contracts throughout the contract lifecycle, including drafting, reviewing, and negotiating contract terms and conditions. Monitor supplier performance against key performance indicators (KPIs) and contractual obligations, taking proactive measures to address issues and drive improvements. Support the introduction of new processes, tools and systems within the procurement team and advise internal customers on procurement methods, processes and application of guidelines</li><li>Ensure &amp; follow-up actions regarding compliance and audit</li><li>Ensure compliance with contract requirements, terms, and conditions, and enforce contractual obligations to safeguard the organization's interests.</li><li>Collaborate with legal, finance, and other relevant stakeholders to mitigate contract risks and ensure contractual compliance.</li></ul>Qualifications and skills:<ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or related field</li><li>Minimum 3 years of experience in procurement, strategic sourcing of Indirect Spend Categories</li><li>Demonstrated expertise in supplier relationship management, contract negotiations, and procurement best practices.</li><li>Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions.</li><li>Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders demonstrating a customer centric mindset.</li><li>High level of integrity and ability to explicitly demonstrate a professional approach in all supplier interactions and meet highest ethical standards.</li><li>Proficiency in procurement software, ERP systems, and Microsoft Office Suite.</li><li>Excellent knowledge of English language (written and oral)</li></ul>

Indirect Spend Procurement Specialist

Accident Operations Advisor plays a key role in ensuring the efficient and compliant operation of garage workflows in line with our master agreements. This role is responsible for managing job approvals, coordinating service appointments, and maintaining high levels of customer satisfaction &amp; service quality for Ayvens clients through effective communication and operational excellence.Key Responsibilities: •&nbsp;Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. •&nbsp;Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities. •&nbsp;Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines. •&nbsp;Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization. •&nbsp;Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery. •&nbsp;Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs&nbsp; •&nbsp;Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods. •&nbsp;Maintain accurate records of all driver interactions and service activities using Ayvens systems. •&nbsp;Identify and escalate complex or high-impact issues requiring further attention or intervention. • Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary. • Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.Qualifications &amp; Skills: • University degree will be considered as an asset• Technical knowledge of automotive systems, including repair, and maintenance.• At least 5-7 years of experience in automotive markets• Body repair workshop experience will be considered as a plus • Very good command of English language, both verbal and written • Organizational skills • Be able to work in teams • Customer oriented

Accident Operations Advisor

The KYC Analyst &nbsp;is responsible for conducting the KYC Due Diligence: Initial Screening, Periodic Screening, Transaction Monitoring (TM) and Event Driven Reviews (EDRs). Responsibilities: • Assist Relationship Managers (RM) in the KYC research as part of the AML process • Serve as the main point of contact between Commercial Team and the AML Shared Service Center of the Ayvens Group (SSC). • Provide assistance/linkage between RM and SSC when required to help facilitate the CDD process • Liaise with clients to obtain necessary documents for KYC, where agreed with the RM • Provide quality check on documents provided by RM prior to being sent to the SSC • Update of the physical files in line with regulator’s and Ayvens' policy and electronic files • Provide quality check on documents provided by RM prior to being sent to the SSC Qualifications and skills: • University degree, preferably in Business Administration, Finance, Economics, or Information Systems• Minimum 2 years of relevant professional experience in banking, finance, or any similar activities • Fluency in English with both written and verbal communication• Knowledge of relevant KYC/AML/CFT regulations and best practices,• Strong analytical and research skills • Learning and Change agility • Digital literacy and tech savviness

KYC Analyst

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.The role will be responsible for managing a claim from the start through to settlement, making decisions on the extent and validity of a claim, and checking for any implied or hidden fraudulent activity. Is responsible to coordinate all relevant activities which may be required following both small- and large-scale accidents. Responsible as well, to manage effectively the communication with insurance companies and liaise with external experts such as loss adjusters and lawyers in order to timely investigate incidents and recovery of money from the party responsible for the loss. &nbsp;Responsibilities:<ul><li>Review and analyze information including coverage, liability, medical records and other documents as necessary in order to resolve claims</li><li>Analyze and determine value of claim to set case reserves adequately</li><li>Monitor and update allocation of claim reserves, every time you get more information on the progress</li><li>Analyze and evaluate relevant information essential in settling complex high-value liability and bodily injury claims</li><li>Accurately record any communication or activity relevant to the claim in the claim system notes</li><li>Assess with accuracy cases related to the matrix-fraud and take the necessary actions to limit fraudulent actions</li><li>Monitor the actions taken by the partners, according to their SLA.</li><li>Manage relationships, exchanges of information and documentation with the legal counterparty and Insurance Companies</li><li>Manage paper and electronic mail, and all other key documentation necessary for the claim file (police reports etc.) in and out</li><li>Provide support and guidelines to drivers involved in accidents</li><li>Maintain and keep updated all the data related to accidents (i.e. accident reports)</li><li>Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens' General Rules and brand identity&nbsp;</li></ul>&nbsp;Qualifications and skills:<ul><li>University degree will be considered as an asset</li><li>At least 3 years of experience in claims handling</li><li>Good understanding of the insurance market</li><li>Knowledge of the insurance / automotive markets</li><li>MS Office</li><li>Very good command of English language, both verbal and written</li><li>Organizational skills</li><li>Customer oriented</li><li>Results oriented</li><li>Interpersonal and negotiation skills</li><li>Be able to work in teams</li></ul>

Θέσεις Εργασίας Μαρούσι - Σελίδα 8

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commercial support agent

Ayvens

mobility operations & replacement services agent

Ayvens

rmt coordinator

Ayvens

lcv specialist

Ayvens

account management executive

Ayvens

indirect spend procurement specialist

Ayvens

accident operations advisor

Ayvens

kyc analyst

Ayvens

claims handler

Ayvens

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