INTERSPORT Greece

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Στο πλαίσιο ανάπτυξης της εταιρίας, αναζητούμε τον επόμενο συνεργάτη μας με σκοπό να αναλάβει το&nbsp;ρόλο του&nbsp;Call Center Agent.&nbsp;Οι κύριες αρμοδιότητές του ρόλου είναι:<ul><li>Εξυπηρέτηση πελατών μέσω τηλεφώνου, e-mail, chat</li><li>Λήψη και καταγραφή παραγγελιών</li><li>Διαχείριση αιτημάτων μέσω εισερχόμενων και εξερχόμενων κλήσεων</li><li>Καταχώρηση στοιχείων και αιτημάτων πελατών</li><li>Διαχείριση παραπόνων</li><li>Διαχείριση και εκτέλεση των παραγγελιών</li><li>Τιμολόγηση</li><li>Επικοινωνία με εσωτερικούς και εξωτερικούς συνεργάτες για την σωστή διεκπεραίωση&nbsp; των αιτημάτων</li></ul>Απαραίτητα Προσόντα:<ul><li>Απολυτήριο λυκείου (πτυχίο ΑΕΙ ή ΤΕΙ θα εκτιμηθούν ιδιαίτερα)</li><li>Άριστη γνώση και γενική ευχέρεια στην χρήση ηλεκτρονικών υπολογιστών, συγκεκριμένα σε Microsoft Office (Word, Excel) &amp; Microsoft Outlook</li><li>Άτομο εξωστρεφές, οργανωτικό, ομαδικό, θετικό, προσαρμοστικό και ευέλικτο</li><li>Ικανότητα εργασίας σε ένα περιβάλλον με γρήγορους ρυθμούς και διαχείριση πολλαπλών θεμάτων</li><li>Επικοινωνιακή ικανότητα &amp; ευγένεια για τηλεφωνική εξυπηρέτηση πελατών</li><li>Προϋπηρεσία σε αντίστοιχη θέση θα θεωρηθεί επιπλέον προσόν</li></ul>

Call Center Agent

Turn data into information, information into insight, and insight into business decisions.Essential Duties and Responsibilities:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Design, develop and maintain dashboards and reports using Power BI.</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li><li>Provide training and support to business users on Power BI tools and functionalities</li></ul>Qualifications:<ul><li>Degree in Data Science, Finance, Computer Science, Engineering and other related fields</li><li>Proven experience in data analysis and reporting.</li><li>Expertise in BI and data visualization tools (eg. Power BI)</li><li>Proficiency in SQL, Excel / Spreadsheets for data gathering, analytics and modeling</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong initiative and ability to manage multiple projects, work under pressure and meet strict deadlines</li><li>Previous experience in a sales environment, preferably gained in the retail sector</li><li>Fluency in English.</li></ul>We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis concepts – INTERSPORT, IKEA, Foot Locker</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li><li>We'd love to hear from you if you are a highly motivated and results-oriented individual with passion.</li></ul>Apply now and join us in shaping the beginning of a New Era!

Data Analyst

INTERSPORT Athletics S.A, member of FOURLIS Group, is the exclusive franchisee of INTERSPORT trademark in Greece, Cyprus, Bulgaria and Romania. Currently, we are looking for a Logistics Specialist, to join our team!You will coordinate the various stages for purchasing goods and services:order, tracking, receipt, compliance checks and budget control. These purchases may be national, local or international.&nbsp;Essential Duties and Responsibilities:<ul><li>Daily coordination with suppliers and forwarders, ensuring that products will be delivered on time combined with the lowest possible cost.</li><li>Preparation of weekly import and export reports.</li><li>Coordination of the entire supply chain up to the final delivery of goods to the warehouse and collection of all necessary documents from customers, suppliers, customs, etc.</li><li>Checking invoices from suppliers, external logistics and delivery service providers and issuing invoices to customers.</li><li>Creating reports showing monthly/annually transportation costs.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree in Logistics or Business (preferred)</li><li>Working knowledge of PC computer systems and cargo management software preferred</li><li>1-2 years of working experience in a similar position, preferably in a retail environment</li><li>Good planning, organizational and follow up skills</li><li>Very good communication and interpersonal skills</li><li>Ability to deal sensitively with confidential material</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis companies – INTERSPORT, IKEA, Foot Locker etc.</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li></ul>&nbsp;We'd love to hear from you if you are a highly motivated and results-oriented individual with passion!Apply now and join us in shaping the beginning of a New Era!

Logistics Specialist (Entry Level)

INTERSPORT Athletics S.A, member of FOURLIS Group, is the exclusive franchisee of INTERSPORT trademark in Greece, Cyprus, Bulgaria and Romania. Currently, we are looking for a Regional Senior Category Planner – Football &amp; Emerging Sports, to join our team!&nbsp;&nbsp;Are you passionate about football and ready to shape the future of sports retail? We're looking for an individual to lead the textile, footwear, and hardware categories across our region. This is a dynamic and strategic role where you’ll build market-relevant assortments, drive commercial performance, and elevate INTERSPORT’s brand positioning in football through consumer-centric, data-driven, and regionally tailored category management.&nbsp;&nbsp;Essential Duties and Responsibilities:&nbsp;<ul><li>Define and manage the end-to-end regional strategy for football textile, footwear, and hardware categories.&nbsp;</li></ul><ul><li>Align category plans with global brand direction and adapt to local consumer needs, market dynamics, and business objectives.&nbsp;</li></ul><ul><li>Identify commercial opportunities and white space in the market.&nbsp;</li></ul><ul><li>Own and optimize the seasonal category range plan.&nbsp;</li></ul><ul><li>Create orders to suppliers &amp; in ERP.&nbsp;</li></ul><ul><li>Coordinate stock planning, allocation, and replenishment across the region.&nbsp;</li></ul><ul><li>Communication with INTERSPORT's other countries, as well as with all domestic and foreign suppliers.&nbsp;</li></ul><ul><li>Ensure effective product placement in stores and online (planograms, segmentation, SKU planning).&nbsp;</li></ul><ul><li>Collaborate cross-functionally with key teams such as Marketing, Omni, VM, Logistics, to align assortment plans with business objectives&nbsp;</li></ul><ul><li>Manage various ad hoc projects&nbsp;</li></ul>&nbsp;Qualifications:&nbsp;<ul><li>Bachelor's degree&nbsp;</li></ul><ul><li>Proficient in Microsoft Office Suite&nbsp;&nbsp;</li></ul><ul><li>3-5 years working experience, preferably in the retail sector&nbsp;&nbsp;</li></ul><ul><li>Excellent communication skills in both Greek &amp; English (both verbal and written)&nbsp;</li></ul><ul><li>SAP experience&nbsp;</li></ul><ul><li>Solid knowledge of football culture, consumer behavior and product performance needs&nbsp;</li></ul>&nbsp;What you bring:<ul><li>Strategic thinking and business acumen&nbsp;</li></ul><ul><li>Strong numerical and analytical skills&nbsp;</li></ul><ul><li>Agile mindset and adaptability&nbsp;</li></ul><ul><li>True passion for football and product excellence&nbsp;</li></ul><ul><li>Business sense / Retail understanding&nbsp;</li></ul><ul><li>Accountability for high performance &amp; a team-first mentality.&nbsp;</li></ul>&nbsp;We offer:&nbsp;<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.&nbsp;</li></ul><ul><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.&nbsp;</li></ul><ul><li>Generous employee discounts in all Fourlis companies – INTERSPORT, IKEA, Foot Locker etc.&nbsp;</li></ul><ul><li>Inclusive Environment: We celebrate diversity creating an inclusive environment where everyone feels welcome and respected.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;We'd love to hear from you if you are a highly motivated and results-oriented individual with passion!&nbsp;Apply now and join us in shaping the beginning of a New Era!&nbsp;

INTERSPORT Greece

call center agent