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As a Guest Relations Agent at&nbsp;Miraggio Thermal Spa Resort you are the first point of contact for our guests, dedicated to ensuring their comfort and satisfaction. Your role is to create memorable guest experiences by offering personalized assistance and addressing guest inquiries and concerns promptly and professionally.Key Responsibilities:<ul><li>Guest Welcome and Assistance:&nbsp;Warmly welcome guests upon their arrival and assist with the check-in process. Provide information about the hotel's amenities, services, and local attractions.</li><li>Guest Engagement:&nbsp;Establish a positive and lasting relationship with guests, actively listening to their needs and preferences, and delivering personalized services and recommendations to enhance their stay.</li><li>Problem Resolution:&nbsp;Address guest inquiries, concerns, or complaints promptly, finding suitable solutions and escalating issues, when necessary, all while adhering to hotel policies.</li><li>Special Requests:&nbsp;Ensure that special guest requests, such as room preferences, amenities, and services, are met to create exceptional experiences.</li><li>Concierge Services:&nbsp;Offer guidance and information about local dining, entertainment, and transportation options. Make reservations and bookings for guests as required.</li><li>Loyalty Programs:&nbsp;Enroll guests in loyalty programs, explaining the benefits and actively promoting the hotel's services and amenities.</li><li>Communication:&nbsp;Maintain effective communication with other hotel departments, including the front office, housekeeping, maintenance, and dining, to coordinate guest requests and enhance guest experiences.</li><li>Safety and Security:&nbsp;Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Feedback Collection:&nbsp;Solicit and collect guest feedback through surveys and direct interactions, conveying comments and concerns to the Guest Relations Manager for analysis and improvement.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI)</li><li>1 year minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multi task position</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must</li><li>Availability to work in shifts, including evenings, weekends, and holidays</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Guest Relations Agent

The Accommodation Supervisor (Employee Accommodation Depertment) is responsible for ensuring high standards of living conditions for seasonal employees by securing suitable accommodations, improving existing housing facilities, and managing accommodation-related operations efficiently. This role plays a crucial part in enhancing the overall employee experience by ensuring their living conditions are safe, comfortable, and well-maintained. The Accommodation Supervisor acts as a key liaison between the organization, accommodation providers, and employees, ensuring smooth operations and excellent service.Employee Support &amp; Welfare:&nbsp;Act as the primary point of contact for employees regarding accommodation-related concerns and issues.&nbsp;Provide timely assistance to employees in resolving accommodation problems, ensuring their well-being.&nbsp;Establish clear communication channels for reporting maintenance requests and follow up to ensure swift resolution.&nbsp;Organize and oversee the allocation of accommodation before employees’ arrival, ensuring a smooth transition.&nbsp;Actively participate in the onboarding and offboarding process, ensuring efficient check-in and check-out procedures for seasonal employees.&nbsp;Policy &amp; Compliance:&nbsp;Develop and implement employee accommodation policies and procedures to standardize and improve housing conditions.&nbsp;Ensure compliance with company policies, legal regulations, and health &amp; safety standards in all employee accommodations.&nbsp;Conduct regular audits and generate reports on accommodation conditions, issues, and improvement plans.Accommodation Management &amp; Improvement:&nbsp;Identify, evaluate, and secure new accommodation options to enhance the overall standard of employee housing.&nbsp;Negotiate rental contracts with property owners, ensuring cost-effectiveness and quality improvements in room facilities.&nbsp;Develop and implement maintenance and improvement plans for existing accommodations to enhance comfort and safety.&nbsp;Conduct regular inspections to ensure compliance with health, safety, and hygiene standards.&nbsp;Collaborate with internal stakeholders to ensure that accommodation aligns with company policies and employee needs.&nbsp;Maintain and update an accurate database of all accommodations, including availability, contracts, and facilities.Transport Coordination:&nbsp;Plan and coordinate seasonal bus routes between employee accommodations and the resort, optimizing efficiency and accessibility.&nbsp;Ensure adequate transportation is provided to meet the needs of employees, adjusting routes as necessary.&nbsp;Liaise with transport providers to negotiate contracts, maintain service standards, and manage schedules.Budgeting &amp; Administration:&nbsp;Draft and manage the accommodation and transportation budget based on signed and agreed contracts.&nbsp;Prepare and process purchase orders (POs) in the ERP system for accommodation and transportation expenses.&nbsp;Monitor accommodation-related expenses, ensuring cost efficiency and alignment with budgetary constraints.&nbsp;Complete inventory checks for cleaning supplies, maintenance equipment, and linens to ensure adequate stock levels.What will you bring?No specific academic background is required; experience in hospitality, HR, facility management, accommodation management, real estate, HR operations, or a related field is preferred, with a strong background in negotiation and contract management considered an advantage.Excellent organization and time management skills, with the ability to prioritize tasks and handle pressure in a fast-paced environment.Strong negotiation skills to secure cost-effective and high-standard accommodations, combined with strong problem-solving skills to address issues effectively and efficiently.Excellent communication skills to interact with employees, property owners, suppliers, and internal stakeholders, supported by a proactive approach and innovative thinking for continuous improvement.Keen with Microsoft Office, particularly Excel, for data management and reporting.The role is based in Kissamos, Greece, involving regular fieldwork, interaction with property owners, suppliers, and internal teams, and occasional work outside standard business hours to address urgent accommodation-related issues.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Accommodation Supervisor

Ο/Η Υπάλληλος Αποθήκης Λινών είναι υπεύθυνος/η για την οργάνωση, διαχείριση και διανομή καθαρών λινών και ειδών Housekeeping, διασφαλίζοντας την άμεση διαθεσιμότητα και την τήρηση υψηλών προτύπων καθαριότητας και τάξης. Ο ρόλος υποστηρίζει την ομαλή λειτουργία της ομάδας Housekeeping και την άριστη εμπειρία των επισκεπτών.&nbsp;&nbsp;Βασικά Καθήκοντα:<ul><li>Παρακολούθηση&nbsp; και διαχείριση των αποθέματα των λινών και άλλων σχετικών ειδών (π.χ., πετσέτες, ρόμπες, τραπεζομάντηλα).&nbsp;</li><li>Κατανόηση και εφαρμογή των πρωτοκόλλων υγιεινής και ασφάλειας στους χώρους του ξενοδοχείου.&nbsp;</li><li>Ικανότητα ασφαλούς χειρισμού καθαριστικών προϊόντων και γνώση των σωστών διαδικασιών για την αποθήκευση και τον καθαρισμό των λινών.&nbsp;</li><li>Άνεση με το χειρισμό του εξοπλισμού σιδερώματος και πρέσας για την τέλεια εμφάνιση των λινών και των στολών του προσωπικού.</li><li>Συντονισμός με το τμήμα οροφοκομίας για την έγκαιρη παράδοση των λινών σε όλους τους ορόφους και τα δωμάτια των επισκεπτών.</li><li>Εκτέλεση άλλων συναφών καθηκόντων σύμφωνα με τις ανάγκες του ξενοδοχείου</li></ul>&nbsp;Απαιτούμενα προσόντα:<ul><li>Προηγούμενη εμπειρία σε διαχείριση λινών ή σε θέση housekeeping, ειδικά σε ξενοδοχεία πολυτελείας με 120+ δωμάτια, είναι επιθυμητή .&nbsp;</li><li>Προσοχή στη λεπτομέρεια, ώστε τα λινά να είναι καθαρά, άψογα σιδερωμένα, χωρίς λεκέδες ή φθορές.&nbsp;</li><li>Ομαδικό πνεύμα και ικανότητα συνεργασίας με άλλα τμήματα.</li><li>Επαγγελματική συμπεριφορά και σεβασμός στις ανάγκες και την ιδιωτικότητα των επισκεπτών.&nbsp;</li><li>Γνώση της Ελληνικής ή της Αγγλικής γλώσσας.</li></ul>&nbsp;Προσφέρουμε:<ul><li>Σύμβαση Ορισμένου Χρόνου (Σεζόν 2026)</li><li>Ευχάριστο και επαγγελματικό περιβάλλον εργασίας</li><li>Ευκαιρίες εξέλιξης και εκπαίδευσης</li><li>Διαμονή και Διατροφή</li><li>Μεταφορά από και προς το ξενοδοχείο.</li></ul>

Linen Room Attendant-Luxury Resort, Santorini

A key role position in planning, organizing, and executing various events while also contributing to the overall sales strategy. The Events Manager will be responsible for creating memorable experiences that enhance our brand image and drive engagement with our target audience according to the strategy of the Director of Sales and Marketing.&nbsp;&nbsp;Key Responsibilities:Event Planning and Execution:<ul><li>Conceptualize, plan, and execute a variety of events, including conferences, weddings, anniversaries etc</li><li>Coordinate all aspects of events, from venue selection and logistics to vendor management and on-site coordination.</li><li>Ensure seamless execution of events, paying attention to details to provide a positive experience for attendees.</li><li>Post-Event Evaluation: Conduct post-event analysis, gather feedback from clients and attendees, review financial results, and hold debriefing meetings with staff to improve future events.</li></ul>Sales and Marketing:<ul><li>Marketing and sales: Assist with sales efforts, develop marketing plans to generate event revenue, and promote events..</li><li>Conducting Site Inspections and Tours: Greet potential clients and conduct professional tours of the hotel's event spaces and facilities, highlighting unique selling points to secure bookings.</li><li>Converting Inquiries into Bookings: Respond promptly to all customer inquiries and guide potential customers through the sales process to close deals and fill the hotel's event calendar.</li></ul>Operational:<ul><li>Client Consultation and Planning: Meet with clients to understand their event objectives, requirements, budget, and preferences (e.g., menu, decor, entertainment). Draft proposals and detailed event plans.</li><li>Logistics and Operations Management: Oversee all logistical aspects, including venue selection/setup, scheduling, coordinating catering, audiovisual needs, decor, and managing group room blocks/meeting space for assigned groups.</li></ul>On-site supervision: Oversee all on-site operations during events, including supervising staff like waiters and technical crews, and resolving any issues that arise.&nbsp;Qualifications:&nbsp;<ul><li>University Degree in Marketing or relevant field; master’s degree will be considered as an asset.</li><li>Minimum 3 years’ experience in relevant role, ideally in the Hospitality industry.</li><li>Team player and energetic attitude essential for this role</li><li>Familiarity with F&amp;B and Events concepts.</li><li>Proven ability to manage effectively, strong critical thinking and evaluation skills</li><li>Fluent in written and spoken English</li><li>Ability to travel as needed (driving license a must)</li><li>Third language will be considered a plus.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.&nbsp;

Events Manager

We are currently looking for a dedicated and detail-oriented Executive Housekeeper to lead our Housekeeping team at Amanzoe. Reporting directly to the Rooms Division Manager, the Executive Housekeeper is responsible for overseeing all housekeeping and laundry operations, ensuring that the highest levels of cleanliness, comfort, and service are maintained throughout the resort. This is a key leadership role requiring strong organizational and team management skills, with a focus on delivering exceptional guest experiences.Responsibilities<ul><li>Lead and manage the day-to-day operations of the Housekeeping and Laundry departments.</li><li>Develop and implement departmental standards, policies, and procedures.</li><li>Prepare, manage, and monitor the housekeeping budget, including inventory and cost control.</li><li>Oversee staff recruitment, onboarding, training, performance evaluations, and scheduling.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards.</li><li>Maintain sufficient inventory of linen, supplies, amenities, and uniforms.</li><li>Ensure proper use and maintenance of cleaning equipment and materials.</li><li>Coordinate with other departments to ensure seamless service delivery.</li><li>Ensure compliance with health, safety, hygiene, and security regulations.</li><li>Manage guest feedback and handle complaints in a professional and efficient manner.</li><li>Conduct regular departmental meetings to communicate updates, motivate the team, and monitor performance.</li><li>Provide leadership, mentorship, and support to the housekeeping team to promote development and high morale.</li><li>Monitor and maintain departmental documentation and reports.</li></ul>Requirements<ul><li>A university degree or college diploma in Hospitality Management or Business Administration.</li><li>8–10 years of housekeeping experience in luxury hospitality, including at least 2–3 years as Assistant Housekeeper.</li><li>Previous experience in a pre-opening environment is considered an asset.</li><li>Proficient in Microsoft Office and housekeeping software systems.</li><li>Strong operational knowledge of housekeeping procedures, tools, and cleaning products.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English, both written and spoken.</li><li>Strong leadership, organizational, and time-management abilities.</li><li>Ability to work under pressure, multitask, and resolve guest concerns effectively.</li><li>Sound understanding of health, hygiene, and safety practices in the hospitality sector.</li><li>Right to live and work in Greece without the need for company-supported work permits.</li></ul>Benefits &nbsp;At Aman, we believe in investing in our people. We offer a competitive benefits package and exciting career growth opportunities in a company that is expanding globally.<ul><li>Discount on F&amp;B Outlets</li><li>Discount on Boutique</li><li>Work Wear Allowance</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes</li><li>Amanzoe Elite Program (discounts on local restaurants and stores)</li><li>Staff Party and Family Day Events</li><li>Access to Typsy and E-Cornell Training Platforms</li><li>Single Accommodation</li><li>Monthly Utility Allowance (Electricity and Water)</li><li>Meal and Coffee Breaks while on Duty</li><li>Staff Bus</li><li>On-site Gym Access</li><li>Private Health Insurance</li><li>Laundry Allowance</li></ul>

Executive Housekeeper - Amanzoe

As the Housekeeping Supervisor at Scorpios, you will play a crucial role in creating a harmonious and transformative environment for our guests. You will lead the housekeeping team in maintaining the highest standards of cleanliness and aesthetic appeal throughout our hospitality establishment, assign tasks, and ensure the proper execution of cleaning duties. Manage schedules, training new hires, and maintain inventory of cleaning supplies. Handle administrative tasks like communicating with other departments to coordinate cleaning tasks. Opportunities For All&nbsp;Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Responsibilities:&nbsp;<ul><li>Supervise and coordinate the housekeeping employees, assigning tasks, and ensuring proper coverage in all areas.</li><li>Train new and existing housekeeping employees on cleaning procedures, safety protocols, and company policies.</li><li>Develop and manage work schedules, considering staffing levels and cleaning requirements.</li><li>Inspect and evaluate the cleanliness and maintenance of the restrooms and public areas to ensure they meet Scorpios standards.</li><li>Maintain and monitor inventory of cleaning supplies, ensuring and adequate stock levels.</li><li>Develop and implement cleaning procedures.</li><li>Promote an excellent guest experience by maintaining a clean and well-presented environment.</li><li>Enforce safety regulations and guidelines to create a secure working environment.</li><li>Inspire and motivate the housekeeping employees, fostering a culture of empowerment, teamwork, and continuous improvement.</li><li>Stay updated on industry trends and incorporate innovative practices that enhance the guest experience, aligning with Scorpios' transformative ethos.</li></ul>&nbsp;Qualifications: <ul><li>A high school diploma or equivalent education is typically preferred.</li><li>Several years of experience in housekeeping or a related field, with a proven track record of progressively responsible roles.</li><li>Excellent communication skills to interact with staff, other departments, management, and guests.</li><li>Familiarity with various cleaning methods, materials, and equipment.</li><li>Adaptability to handle changing priorities and the ability to work under pressure.</li><li>Basic proficiency in computer applications for tasks such as scheduling and reporting (Microsoft Office).</li></ul>&nbsp;Mandatory Requirements:&nbsp;<ul><li>Minimum of 2 years of experience in a supervisory role within the housekeeping department of a luxury hospitality establishment.</li><li>In-depth understanding of housekeeping practices, sanitation standards, and safety regulations in the hospitality industry.</li><li>Strong leadership skills, with the ability to manage, inspire and motivate a diverse team.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Flexible schedule, including availability to work weekends, holidays and evenings as required.</li></ul>&nbsp;Additional Requirements:&nbsp;<ul><li>Familiarity with sustainable practices in housekeeping operations, aligning with Scorpios' commitment to environmental stewardship.</li><li>Proficiency in English language.</li></ul>&nbsp;Benefits:&nbsp;Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees. Thank YouYour application was submitted successfullyApply for This JobPrivacy Policy&nbsp;•&nbsp;Terms of Service&nbsp;•&nbsp;© BambooHR All rights reserved.

Θέσεις Εργασίας Υπεύθυνος Ασφαλείας Ελλάδα, Τουρισμός / Ξενοδοχεία - Σελίδα 2

guest relations agent

Miraggio Thermal Spa Resort

accommodation supervisor

Sani / Ikos Group

linen room attendant-luxury resort, santorini

Donkey Hotels & Resorts

events manager

Miraggio Thermal Spa Resort

executive housekeeper - amanzoe

Amanzoe

housekeeping supervisor

Scorpios

Jobily.gr

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