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Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

The HR Manager supports the General Manager in all decisions relating to strategic, organisational, and operational people matters for a luxury hotel property. The role helps to drive organisational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies &amp; procedures).&nbsp;Key Responsibilities:<ul><li>Talent Development &amp; Employee Engagement</li><li>Serve as a Talent Development Ambassador by actively promoting and implementing learning initiatives.</li><li>Identify and nurture talent across departments, supporting career progression and succession planning.</li><li>Conduct regular performance appraisals and ensure personalized development plans for team members.</li><li>Drive employee engagement through creative internal communication, events, and activities, ensuring proactive follow-up on engagement survey results.</li><li>Handle employee relations and grievance issues with professionalism, fairness, and discretion.</li></ul>&nbsp;HR Strategy &amp; Business Partnering<ul><li>Collaborate with the General Manager and leadership team to deliver strategic HR initiatives aligned with business objectives.</li><li>Provide coaching and guidance to department heads on people management, organizational design, and workforce planning.</li><li>Develop and implement effective recruitment strategies for both senior-level and volume positions, ensuring timely hiring and smooth onboarding processes.</li><li>Support succession planning and talent pipeline development.</li><li>Compensation, Benefits &amp; Compliance</li><li>Analyze competitive market trends and implement effective compensation and benefits strategies.</li><li>Ensure compliance with all labor, immigration, and employment regulations.</li><li>Oversee payroll processes (internal and external) and ensure accurate and efficient HR administration.</li><li>Handle disciplinary procedures and legal matters with consistency and in alignment with company policies.</li></ul>&nbsp;HR Operations &amp; Leadership<ul><li>Lead and manage the HR team, ensuring efficient delivery of HR services including recruitment, payroll, and administration.</li><li>Plan and manage the annual HR budget, monitor personnel costs, and provide accurate reporting to local management and corporate headquarters.</li><li>Ensure full implementation of corporate and local HR policies and procedures.</li></ul>What we need :<ul><li>Proven work experience as a Human Resources Manager, preferably in the luxury hospitality industry. Good knowledge on the labor legislation.</li><li>Excellent communication, leadership skills and interpersonal skills.</li><li>Strong organizational and time management skills with the ability to manage multiple priorities.</li><li>Strong writing and record keeping ability for reports</li><li>Good computer and database skills</li><li>Demonstrated ability to handle sensitive information with discretion.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

Human Resources Manager

HR Specialist Sea Crete HotelsJob Purpose &amp; Key DeliverablesSeaCrete Hotels has been operating in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast-growing business entity, currently operating with two hotels, targeting All-Inclusive, Beach, Family, 4 stars' vacations.Kiani Beach Resort I, is the latest member of SeaCrete Hotels family that started its operation in 2007 and since then has grown rapidly and successfully expanding it's footprint. As a result, in 2018 SeaCrete Hotels acquired the 3rd member of the family, Kiani Beach Resort II.As an HR Specialist in SeaCrete Hotels, you'll contribute to the business success by implementing the HR agenda for all the front-line employees. A wide range of responsibilities like recruitment, training, labor law implementation, health and safety and more will shape your day-to-day goals.This is a key role for an HR Specialist who can work with high sense of autonomy and accountability, able to provide effective visibility to his/her team. If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities:• Recruitment: Analyze, plan and execute all the recruitment needs of front line employees• Play an Integral Role in SeaCrete Hotels opening via ensuring proper personnel in place on time and within budget• Performance Management: Ensure optimum performance of front-line employees• Learning &amp; Development: Implement any training needed to support high performance• Labor Law: Overlook compliance with local legislation• Ensure appropriate involvement of key stakeholders in all relevant stages of the work (Accounting department &amp; Operation managers)• Compensation and Benefits: Implement recruitments within given budget• HR Technology: Utilize HR technology solutions for effective KPIs achievementEssential Requirements:• Bachelor's Degree from and/or experience in Operation roles in hotels industry. Focus on HR would be an asset• Analytical Skillset• Collaboration, communication &amp; proactive information flow to team members• Excellent command of written and spoken English and Greek• Advanced IT literacy• Familiar with systems and advocate of technology• 1-3 years of Relevant ExperienceSkills &amp; Capabilities:• Knowledge of HR processes &amp; hotel operation function• Acknowledged communication skills• Greek Labor Law• People orientation• Flexibility in way of working• Multi-tasking capability• Leadership skills, and ability to build and maintain good relationships with internal and external partners• Ability to maintain a high level of professionalism and confidentialityThe role reports dually to Operations Manager of SCH who is based in Chania. The role demands at least 7 months per annum physical base in Chania, while there is flexibility on the employee's location for the rest of the year.

HUMAN RESOURCES SPECIALIST

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Source candidates, screen CVs, and conduct interviews.</li><li>Support payroll-related inquiries and resolve issues promptly.</li><li>Coordinate onboarding procedures, induction programs, and employee integration.</li><li>Manage employee housing and ensure smooth operation of accommodation facilities.</li><li>Oversee the employee restaurant’s operation and maintain standards.</li><li>Contribute to special HR initiatives, activities, and events.</li><li>Collect and prepare payroll data for processing; liaise with Payroll for ERGANI compliance.</li><li>Monitor attendance, leave, and schedules.</li><li>Handle employee relations matters with discretion and professionalism.</li><li>Ensure compliance with Greek labor legislation and internal HR policies.</li><li>Prepare HR reports and support audits.</li><li>Promote employee engagement and foster a positive work environment.</li><li>Maintain accurate and confidential employee records</li><li>Support performance and training initiatives.</li><li>Assist in health and safety compliance activities.</li></ul>Requirements<ul><li>Bachelor’s degree in Human Resources, Hospitality Management, or a related field.</li><li>At least 3 years of experience in an HR role, preferably in the hospitality industry.</li><li>Familiarity with labor laws and HR compliance requirements.</li><li>Proficiency in Microsoft Office</li><li>Experience in recruitment, training, and payroll administration.</li><li>Fluency in Greek and English.</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

HR Generalist

Intellectica, a fast-growing and forward-thinking organization committed among others to delivering top-tier talent solutions across diverse industries, is seeking to strengthen its recruitment arm with a dynamic&nbsp;Recruitment Consultant. This role offers the opportunity to lead full-cycle recruitment projects across various seniority levels, driving impact and client satisfaction. Based in Athens, the successful candidate will report directly to the Recruitment Team Lead and play a pivotal role in shaping hiring outcomes for a range of high-profile clients. If you’re energized by targets, thrive in a fast-paced environment, and want the freedom to take ownership and make things happen — this is your chance to lead, grow, and win with a team that moves fast, values excellence, and focuses on results.Key activities and responsibilities of this role include:<ul><li>Leading full cycle recruitment projects, from client briefing to candidate onboarding, ensuring timely and successful delivery</li><li>Partnering with clients to define hiring needs, craft compelling job descriptions, and align on hiring criteria</li><li>Designing and executing sourcing strategies using LinkedIn Recruiter, ATS platforms, and other digital tools</li><li>Screening, interviewing, and evaluating candidates, delivering insightful assessment reports and recommendations</li><li>Managing client and candidate communications with confidence, clarity, and speed</li><li>Advising clients on market trends, salary benchmarks, and offer structuring</li><li>Ensuring all recruitment activities comply with relevant employment laws and internal policies</li><li>Contributing to continuous improvement initiatives and supporting broader team goals as needed</li><li>Any other task as may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business, Human Resources, Marketing, or a related field; a Master’s in HR or relevant certifications is a strong plus.</li><li>Minimum 2 years of hands-on experience managing end-to-end recruitment processes, including job description creation</li><li>Proven experience in working with Applicant Tracking Systems and LinkedIn Recruiter and/or Sales Navigator</li><li>Exposure to DISC theory strongly desired</li><li>Proficiency in the MS Office Suite (particularly MS Outlook); tech-savvy with a working knowledge of ChatGPT tools</li><li>Fluency in Greek and English, both written and spoken</li></ul>Core competencies of a successful candidate:<ul><li>Strong communicator, both written and verbal</li><li>Persuasive and confident in client and candidate interactions</li><li>Self-starter&nbsp;with the ability to take action</li><li>Results-oriented and deadline-driven</li><li>Agile and adaptable in a fast-paced environment</li><li>Collaborative with a strong team spirit</li></ul>Apply Now

Recruitment Consultant int-0386

We are looking for aTALENT ACQUISITION SPECIALISTto join our team at Oinofyta and Τhiva Plants, Viotia&nbsp;Responsibilities<ul><li>Manage the full recruitment lifecycle: role scoping, job description, ad posting, sourcing, screening, interviews, offers</li><li>Execute targeted sourcing market mapping, and proactive outreach</li><li>Support employer-branding and outreach activities for talent attraction</li><li>Manage HRMS to create job requisitions, post jobs, track pipelines and generate reports</li><li>Handle administrative tasks related to contracts, documentation, and onboarding</li><li>Build and maintain a talent pipeline for critical roles and future hiring needs</li><li>Monitor TA KPIs (time‑to‑fill, source‑of‑hire, offer acceptance rate, candidate NPS) and present insights</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in HR, Business, Psychology or related field; postgraduate HR studies are a plus</li><li>3–5+ years of experience in Talent Acquisition / Recruitment, preferably in industrial / manufacturing environments</li><li>Proficiency with HRMS platforms (ideally SuccessFactors) and recruitment tools (e.g., LinkedIn Recruiter)</li><li>Excellent communication skills in Greek and English</li><li>Employer Branding campaign experience and university/industry partnerships</li></ul>&nbsp;Skills<ul><li>Stakeholder management and collaboration</li><li>Strong organization, prioritization, and data‑driven mindset</li><li>Multi-tasking and ability to work under tight deadlines</li></ul>&nbsp;Benefits<ul><li>Competitive remuneration package</li><li>Private health insurance plan for employees and family members</li><li>Daily meal at company facilities</li><li>Vouchers for purchases from supermarkets</li><li>Company bus service to/from selected areas (Evia, Viotia, Attica)</li><li>Continuous learning and development opportunities</li></ul>

TALENT ACQUISITION SPECIALIST (3680)

Reporting to the Talent Acquisition Manager for South East and South Eastern Europe Cluster, you will be responsible for providing TA expertise and value by attracting, sourcing and selecting the best talents for current and future business needs, while ensuring the best candidate and hiring manager experience.&nbsp;Key Accountabilities<ul><li>Lead Talent Acquisition, Employer Branding and Early Careers activities for Greece (Papastratos) and Cyprus (Philip Morris Cyprus)</li><li>Support the South East &amp; South Eastern Europe Cluster’s TA Strategy, being a senior member of the international team of TA experts covering a region of 11 markets and taking over team activities and cluster projects</li><li>Develop and implement effective attraction and recruiting strategies to acquire top talent in alignment with PMI’s strategic priorities in Greece and Cyprus</li><li>Utilize various sourcing methods, including job boards, social media, career events and talent pipelines, to identify and engage with potential candidates</li><li>Lead the assessment and selection process, conducting interviews and assessment centers, to ensure the acquisition of diverse talent with the required skills &amp; qualifications, potential and overall cultural fit</li><li>Partner with Hiring Managers and multiple stakeholders throughout the recruiting and selection process, acting as a trusted partner to eventually meet talent requirements and ensure a positive candidate and hiring manager experience</li><li>Closely collaborate with different Global Centers of Expertise (Candidate Lifecycle Experience, Talent Sourcing, Employer Branding &amp; Recruitment Marketing, Early Careers) to ensure alignment and deployment of the right mix of local strategies</li><li>Deliver end-to-end local Employer Branding initiatives and represent the company in conferences, career fairs and communities</li><li>Utilize AI-powered ATS, tools and dashboards to monitor talent acquisition metrics, assess the effectiveness of the process and make data-driven suggestions focused on continuous improvement</li></ul> Who you are<ul><li>Bachelor's Degree is required and a Master’s Degree in Human Resources Management will be considered a plus</li><li>4+ years of Talent Acquisition experience, preferably within a fast-paced multinational environment</li><li>Proven ability to identify and source high-caliber talent through multiple strategies and channels, including social media and other networking activities</li><li>Hands-on experience with HRMS, Applicant Tracking Systems and TA KPIs Dashboards. Experience with SAP Success Factors recruiting module will be considered a plus</li><li>Strong partnering skills with an ability to inspire trust and engage a range of stakeholders and candidates of all levels of seniority</li><li>Can-do attitude, very good problem solving and project management skills, being able to plan, prioritize and manage multiple tasks and projects in a timely and effective manner</li><li>Team player mentality, agility and growth mindset</li><li>Excellent communication and presentation skills, written and verbal, with proven professional experience using both English and Greek</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What’s in it for you<ul><li>Have the chance to manage your own projects</li><li>Seize the freedom to shape your future and ours. We’ll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business –our staggering size and scale provides endless opportunities to progress</li><li>Take pride in delivering our promise to society to deliver a smoke-free future</li></ul>

Θέσεις Εργασίας Μέλος Ομάδας Πωλήσεων Ελλάδα, Ανθρώπινο Δυναμικό / Hr

learning and development director sales

TTEClife

human resources manager

Miraggio Thermal Spa Resort

human resources specialist

SeaCrete Hotels

hr generalist

NUMO Hotels & Resorts

recruitment consultant int-0386

Intellectica

talent acquisition specialist (3680)

ElvalHalcor

senior talent acquisition specialist - greece and cyprus

Philip Morris International

Jobily.gr

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