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<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Executive-Sales

The right candidate will ensure high level of customer satisfaction and organic business growth by working as the conduit between customers, sales team and across the organisationCollaborates with the sales team, supply chain and the customers to understand/support their needs to continuously improve service.Position is based at Kryoneri AttikisPossibility to commute to Mandra Attikis should be considered.&nbsp;Hybrid work modelKey Accountabilities and Responsibilities<ul><li>Registers and confirms customer orders, until delivery</li><li>Collaborates daily with 3PL for on time order deliveries</li><li>Registers DNs and issues invoices &amp; relevant order documentation</li><li>Actively contributes to the implementation of market-oriented and project-related activities in support of business objectives and of customer requirements</li><li>Provides information and documentation to customers with a high degree of focus on quality and consistency.</li><li>Maintains and updates customer price list.</li><li>Update CRM / ERP with customer related data &amp; activities.</li><li>Participates in business reviews, both internally and with the customer, to ensure total commitment to customer satisfaction.</li><li>Supports supply chain in stock optimization, proactively puts in place active selling actions, and solve logistics issues.</li><li>Supports the Sales teams in CRM sales pipeline management to achieve the target and give proper input to IBP cycle.</li><li>Acts as point of contact between internal teams and the customer.</li><li>Receives, reviews and responds to (or escalates) the various requirements coming from customers, and acts as first-line helpdesk actively contributing to solution creation.</li><li>Provides information to customers regarding general information about product availability, point of purchase, next port information, etc.</li><li>Collaborates with the Marketing and Technical teams to ensure that Customer and market needs are communicated internally.</li><li>Make proposals for improvements on work processes.</li><li>Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations</li></ul>Education/Experience/Skills &amp; CompetencesEducation, diplomas and professional permits<ul><li>Business Administration degree</li></ul>&nbsp;Experience<ul><li>Experience in customer service in B2B environment will be an asset</li></ul>&nbsp;Language Skills<ul><li>Very good English</li></ul>&nbsp;IT Skills<ul><li>MS Office, SAP, ERP</li></ul>&nbsp;Competences<ul><li>Teamwork</li><li>Strong client-facing and communication skills</li><li>Problem- solving</li><li>Proactivity</li><li>Self-driver</li><li>Able to build and maintain strong relationships from a remote position without direct physical interaction.</li><li>Continuous improvement mindset</li></ul>

Customer Service Representative

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.DescriptionResponsibilities:• Ensure new employees receive comprehensive, client-specific onboarding and training toenhance job-specific knowledge and skills• Provide employees with skills-based, client-specific coaching and training to supportachievement of specific weekly/monthly/quarterly operating plan targets, sales targets,assigned performance targets, and high customer satisfaction• Partner with internal and external stakeholders to develop and deliver an effectivetraining and development program designed to enhance client-specific sales knowledgeand skills associated with any of our sales motions• Analyze data, performance, and customer experience trends to develop and implementstrategic sales plays and best practices for client/specific territories• Oversee, measure, and validate the delivery and quality of provided training• Track the effectiveness of training interventions through various assessment tools• Collaborate with internal and/or external stakeholders to optimize sales processes andsystems to achieve a superior customer experience• Maintain a high level of communication with internal stakeholders to ensure strategicclient relationship is fostered and developed• Maintain high level of knowledge and understanding about the client, customerinteraction, and evolving business environment for relevant training content creationand/or delivery• Help create a culture of continuous learning where individuals take responsibility for theirown development, competence, and performanceCandidate profile:<ul><li>Bachelor’s degree or equivalent experience preferred</li><li>3+ years of experience working in a customer service, training, or sales capacity preferred</li><li>At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role</li><li>Subject matter expert and proven leader within peer group</li><li>Prior experience in high volume calling preferred</li><li>Experience working with Salesforce.com or similar CRM strongly preferred</li><li>Strong technical skills in MSOffice</li><li>Proven ability to prioritize concurrent projects and demonstrate project management</li><li>skills</li><li>Ability to communicate and demonstrate various strategies, platforms, and skills to varied</li><li>audience</li><li>Detail-oriented and proficient communication skills</li><li>Willingness to work on site from our office in Athens</li><li>Fluency in English C1</li><li>Italian, Spanish, German, French fluency will be considered an advantage</li></ul>

Sales Trainer with English

We are looking for a highly motivated and creative individual to join our BID team.If you are methodical, business minded and have experience in the bid submission procedure we want to hear from you.As a Bidding Specialist, you will be responsible for the company’s timely and compliant participation in tendering procedures in both the public and private sectors, including those conducted by European Union bodies and clients of international organizations.&nbsp;Key&nbsp;ResponsibilitiesThe ideal candidate will become part of the BID team of OTE who will be responsible for:<ul><li>Analysis of requirements outlined in the call for tenders.</li><li>Cooperation with internal stakeholders in the preparation of technical and commercial part of the tender.</li><li>Cooperation with the legal department to ensure full compliance with relevant legal and regulatory requirements.</li><li>Cooperation with external parties in the case of submission of a joint tender.</li><li>Tender Submission using customer platforms.</li><li>Εnd-to-end management of the tendering process until contract award.</li></ul>&nbsp;Required Skills<ul><li>More than four (4) years of experience in the preparation and submission of tenders to large accounts of the public and private sector.</li><li>More than three (3) years of experience in the preparation and submission of bids in EU and International organizations.</li><li>In-depth knowledge of the relevant legislative framework for public and European tenders.</li><li>Excellent knowledge of ESIDIS, CosmoOne, and EU platforms.</li><li>Ability to work effectively under strict deadlines.</li><li>Excellent communications skills (verbal and written).</li><li>Ability to establish relationships of trust with partners.</li><li>Ability to lead and work effectively in a virtual team environment.</li><li>English Language Certification at least B2 (Lower) level.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Θέσεις Εργασίας Relationship Manager Ελλάδα, Εταιρικές Πωλήσεις - Σελίδα 5

executive-sales

Marriott Bonvoy

customer service representative

AkzoNobel

sales trainer with english

Concentrix Greece

bidding specialist

COSMOTE

Jobily.gr

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