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The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent Greek, English, and Dutch language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt - Dutch Language (12 months fixed term)

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent English and Spanish language requirements to support effective engagement with Customers and colleagues/business partners as needed.</li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>

Global O2C Collections Analyst & Dispute Mgt – Spanish language (12 months fixed term)

Are you looking to kick off your career journey? Do you like the idea of joining the European PayTech? If so, you are at the right place! Our Graduate Program offers you the chance to create your unique career path within our diverse international team, operating in more than 25 countries. Rotate among different departments, learn from experienced professionals, and make a difference by working on real business cases. About the Program Our Graduate Program is more than a learning path, it's a journey where you will work on real business cases and have a direct impact on business results. What Can You Expect? •&nbsp;&nbsp;&nbsp;&nbsp;Career Path: Start with a permanent contract from day one. Over 12 months, experience two rotations across departments and transition into a landing role where you can continue to grow. •&nbsp;&nbsp;&nbsp;&nbsp;Training &amp; Development: Receive a well-structured, dedicated Project Management training program, tailored to strengthen your ability to lead projects and deliver results. Plus, gain access to a wide range of learning opportunities through our Digital PayTech University, empowering you to continuously build your skills and expand your knowledge. •&nbsp;&nbsp;&nbsp;&nbsp;Impact &amp; Networking: Contribute to real business solutions and expand your network by working alongside talented colleagues and senior leaders from across Europe. &nbsp;Who are We Looking For? If this sounds like you, we encourage you to apply: •&nbsp;&nbsp;&nbsp;&nbsp;You have graduated within the past 12 months or will graduate within the next 6 months with a master’s degree in Engineering, STEM disciplines, Business, or related fields, and are available to work full-time. •&nbsp;&nbsp;&nbsp;&nbsp;You are fluent in English and Greek. •&nbsp;&nbsp;&nbsp;&nbsp;You bring international experience, whether through study, work abroad, or collaboration in a global environment. •&nbsp;&nbsp;&nbsp;&nbsp;You are a career starter with no more than one year of professional experience. •&nbsp;&nbsp;&nbsp;&nbsp;You have the legal right to work in Greece (e.g., residency, visa). •&nbsp;&nbsp;&nbsp;&nbsp;You are committed, curious, and eager to take ownership of projects while thriving in a team environment. •&nbsp;&nbsp;&nbsp;&nbsp;You see formal training as just the beginning and aim to make a difference in everything you do. &nbsp;Diversity, Equity and Inclusion We are committed to building a diverse culture where talents from all walks of life feel they truly belong. By applying to our Graduate Program, you are one step closer to joining us. Next starts with you, everyday. Apply Now! Don't miss out on this amazing opportunity. Apply today and discover what's in it for you! Please ensure both your CV and all answers in the application form are completed in English.About UsAre you interested in joining one of Europe's leading PayTech companies?&nbsp;Do you want to be part of a diverse team, collaborating with colleagues from across Europe? If so, you're in the right place!About the TeamWe are the result of merging Nexi, Nets, and Sia, with a presence in over 25 countries. With over 80 years of experience, we offer plenty of opportunities for personal and professional growth

Graduate Program IT & Technology - Greece

Are you looking to kick off your career journey? Do you like the idea of joining the European PayTech? If so, you are at the right place! Our Graduate Program offers you the chance to create your unique career path within our diverse international team, operating in more than 25 countries. Rotate among different departments, learn from experienced professionals, and make a difference by working on real business cases. About the Program Our Graduate Program is more than a learning path, it's a journey where you will work on real business cases and have a direct impact on business results. What Can You Expect? •&nbsp;&nbsp;&nbsp;&nbsp;Career Path: Start with a permanent contract from day one. Over 12 months, experience two rotations across departments and transition into a landing role where you can continue to grow. •&nbsp;&nbsp;&nbsp;&nbsp;Training &amp; Development: Receive a well-structured, dedicated Project Management training program, tailored to strengthen your ability to lead projects and deliver results. Plus, gain access to a wide range of learning opportunities through our Digital PayTech University, empowering you to continuously build your skills and expand your knowledge. •&nbsp;&nbsp;&nbsp;&nbsp;Impact &amp; Networking: Contribute to real business solutions and expand your network by working alongside talented colleagues and senior leaders from across Europe. &nbsp; Who are We Looking For? If this sounds like you, we encourage you to apply: •&nbsp;&nbsp;&nbsp;&nbsp;You have graduated within the past 12 months or will graduate within the next 6 months with a master’s degree in Economics, Business, Marketing, or related fields, and are available to work full-time. •&nbsp;&nbsp;&nbsp;&nbsp;You are fluent in English and Greek. •&nbsp;&nbsp;&nbsp;&nbsp;You bring international experience, whether through study, work abroad, or collaboration in a global environment. •&nbsp;&nbsp;&nbsp;&nbsp;You are a career starter with no more than one year of professional experience. •&nbsp;&nbsp;&nbsp;&nbsp;You have the legal right to work in Greece (e.g., residency, visa). •&nbsp;&nbsp;&nbsp;&nbsp;You are committed, curious, and eager to take ownership of projects while thriving in a team environment. •&nbsp;&nbsp;&nbsp;&nbsp;You see formal training as just the beginning and aim to make a difference in everything you do. &nbsp;Diversity, Equity and Inclusion We are committed to building a diverse culture where talents from all walks of life feel they truly belong. By applying to our Graduate Program, you are one step closer to joining us. Next starts with you, everyday. Apply Now! Don't miss out on this amazing opportunity. Apply today and discover what's in it for you! Please ensure both your CV and all answers in the application form are completed in English.About UsAre you interested in joining one of Europe's leading PayTech companies?&nbsp;Do you want to be part of a diverse team, collaborating with colleagues from across Europe? If so, you're in the right place!About the TeamWe are the result of merging Nexi, Nets, and Sia, with a presence in over 25 countries. With over 80 years of experience, we offer plenty of opportunities for personal and professional growth

Graduate Program Marketing - Greece

As a Manager with HSE, Process Safety Management and/or Asset Integrity experience in a consulting environment, your role is managing operational risk management focussed projects and advising decision-makers on how to improve their operational risk management:<ul><li>You’ll save lives, drive performance and improve the working lives of all your clients’ employees.</li><li>You will manage a team of experienced consultants and subject matter experts to identify the root causes of client safety challenges by analysing a range of metrics and observations, and create, communicate and implement solutions for a broad range of industrial clients</li><li>You will be trusted to work directly with the client identifying pain points and developing and implementing effective solutions to meet their needs</li><li>You will develop your own and your team’s work plans, mobilizing the team to deliver effectively</li><li>You will work with members of your team to build their capabilities and deliver better value to the client</li><li>You will manage project delivery and cultivate client relationships.</li></ul>Job requirementsWho are you today?Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.You will bring scientific rigor seeking to translate results into concrete and economically viable implementation:<ul><li>You hold a Master’s degree or equivalent in Engineering / HSE</li><li>You have 6-10 years of experience in consulting with previous exposure to HSE, process safety management and/or asset integrity projects</li><li>You have the ability to manage diverse and remote teams of consultants and guide them to achieve business and client objectives</li><li>You are able to manage complex projects from end to end for small or large engagements</li><li>You demonstrate deep knowledge in relevant industries or subject matters, and are able to leverage it externally (guiding clients, creating points of view, etc.)</li><li>You are bilingual or native in Greek and English (a third European language is a significant advantage)</li><li>You have excellent communication skills and an entrepreneurial mindset. Like us.</li></ul>Your skills<ul><li>Thrive in complexity, a natural problem-solver, a critical thinker with intellectual curiosity and easily able to adapt to situations.</li><li>Manage complex projects, coordinate the analysis, absorption, and synthesis of large amounts of information, confidently draw conclusions from the team’s research, and put them into clear recommendations and points for the client.</li><li>Not afraid to ask questions when you need clarity and willing to challenge your own and your team’s perspectives.</li><li>Detail oriented, well-organized, autonomous and a great team player.</li><li>Strong/effective verbal and written communication skills to be able to interact at different levels of the organization, from executive to technicians and operators.</li><li>Exceptional interpersonal skills and team-working attitude to be able to work in multi-cultural and multi-disciplinary teams.</li><li>Work independently, be a good listener, and connect easily with others, making you a great team player.</li><li>If required, able to effectively work in a remote setting across time zones.</li><li>Fluent in Greek and proficient in English.</li></ul>

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