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Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

Runner is responsible for providing professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience. Key Duties and Responsibilities<ul><li>They consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Always maintain pleasant interaction with guests</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations&nbsp;</li><li>To be responsible for handling all equipment and supplies.</li><li>Perform any side-work as requested</li></ul> Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Good communication skills&nbsp;</li><li>Good knowledge of English</li><li>Experience with Micros is a plus</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Restaurant Runner | Sumosan | One&Only Aesthesis, Athens (18976)

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and escort them to their seat. They also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. He/she will work closely with the Culinary and Beverage teams to ensure One&amp;Only service standards exceed the experience of the guest. Key Duties and Responsibilities<ul><li>Greeting guests as they enter and putting them on a waiting list as necessary.</li><li>Providing guests with menus and answering any initial questions.</li><li>Seating guests at tables or in waiting areas.</li><li>Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.</li><li>Engaging with guests to ensure they're happy with food and service.</li><li>Responding to complaints and helping to resolve them.</li><li>Answering phone calls, taking reservations and answering questions.</li><li>A knowledge of the menu.</li><li>Helping with other positions in the restaurant as needed.</li><li>Providing great customer service.</li><li>To assist with any other duties that are required by the members of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>At least 2 years’ experience</li><li>Excellent Communication skills</li><li>Excellent knowledge of English</li><li>Workplace training from within a high standard hotel environment.</li><li>Knowledge of catering operations and beverage practices within the catering industry. &nbsp;</li><li>Experience in a luxury resort would be an advantage but not a requirement.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Hostess | Ora By Ettore Botrini | One&Only Aesthesis, Athens (18938)

Do you want to become part of our health &amp; wellness success story? If yes, then this is the right time to apply for the Sales Advisor position for our Store in Glyfada!Wellness begins with you, start your journey today!&nbsp;The&nbsp;jobSales Advisors are vital to our success! Yes, you will need to be able to carry out regular tasks for the optimal store operation like delivering exceptional customer service, making sales, replenishing shelves and keeping the store clean and tidy, but there's so much more to it than that! Sales Advisors are experts in giving our customers the advice they need to live healthier, happier lives. And you will be ready for whatever question, query or lifestyle goal is thrown your way, as we make sure you complete a specialized “Qualified to Advise” training that is designed in order for you to thrive in your role! The training is challenging, but it will turn you into a health and wellness expert, ready to advise our customers on whatever they need! If you want to go on and specialize in sports, nutrition, beauty or aromatherapy, we can help you to do that too.&nbsp;The personTo be successful, we'd like you to show us that you have:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Passion and enthusiasm for our products, nutritional supplements, natural beauty and healthy living·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compassionate and consultative approach to customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Motivation to study and ability to undertake computer-based study to support the product knowledge required to achieve an accredited qualification·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work well within a team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively multi-task·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Positive attitude and achievement drive·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of the English language, both written and verbal·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PC skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fulfilled military obligations (where applicable)&nbsp;Considered as an asset:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Nutrition &amp; Dietetic Science studies or Pharmacy studies or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in sales/customer service&nbsp;We offerWe offer a competitive remuneration &amp; benefits package (bonus scheme, medical plan, etc.), extensive and continuous training, as well as exceptional opportunities to grow and develop both personally and professionally in an exciting and empowering work environment!If you want to join our team, please send us your complete resume!

Sales Advisor (Glyfada)

Server is responsible to provide professional and customer focused service to our guests, ensuring their dining experience will become a memorable experience.&nbsp;&nbsp;Key Duties and Responsibilities<ul><li>Consistently offer professional, friendly and engaging services.</li><li>Organize table settings and maintain tables dirt-free and tidy</li><li>Maintain pleasant interaction with guests at all times</li><li>To report for duty punctually, in full uniform according to appearance and grooming standards</li><li>Follow directions from the Waiter/Waitress in order to ensure exceptional guest service</li><li>Constructively cooperate with other serving specialists and the kitchen department to reassure quality of services</li><li>Preserve the workstation organized and stocked in order to better accommodate the needs of the Waiter/Waitress and of our guests</li><li>Always follow strict hygiene procedures along with the Food &amp; Beverage regulations&nbsp;</li><li>To be responsible for handling of all equipment and supplies.</li><li>Perform any side-work as requested</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Good communication skills&nbsp;</li><li>Good knowledge of English</li><li>Minimum 1 year experience in a restaurant or catering institution with recognized high standards.</li><li>Experience with Micros is a plus</li><li>Experience in luxury resort would be an advantage but not a requirement.</li><li>&nbsp;</li></ul>What We Offer•&nbsp;&nbsp;&nbsp;A dynamic and collaborative work environment in a world-class luxury resort.•&nbsp;&nbsp;&nbsp;Career growth opportunities within One&amp;Only Resorts.•&nbsp;&nbsp;&nbsp;Continuous training and professional development.•&nbsp;&nbsp;&nbsp;Competitive salary and benefits package.•&nbsp;&nbsp;&nbsp;Private health insurance.•&nbsp;&nbsp;&nbsp;Exclusive discounts at partner businesses.

Waiter | Manko | One&Only Aesthesis (10491)

Responsible for the installation, maintenance, and repair of the hotel’s plumbing systems, ensuring that all facilities operate efficiently and meet the highest standards of quality and service. This role involves working on both guest and service areas, addressing any plumbing issues promptly to maintain an exceptional guest experience. The plumber will collaborate with other maintenance staff, respond to emergencies, and contribute to the hotel’s sustainability initiatives.Key Duties and Responsibilities o &nbsp; &nbsp;Installation of Plumbing Systems: Install and replace plumbing fixtures, piping, and drainage systems in guest rooms, restrooms, kitchens, and laundry facilities. o &nbsp; &nbsp;Maintenance and Repairs: Perform regular inspections and maintenance of plumbing systems to identify and resolve leaks, clogs, and other issues. o &nbsp; &nbsp;Troubleshooting: Diagnose plumbing problems and carry out repairs quickly to minimize disruption to hotel operations. o &nbsp; &nbsp;Emergency Response: Respond promptly to plumbing emergencies, including burst pipes and sewage issues, ensuring minimal impact on guests and operations. o &nbsp; &nbsp;Collaboration with Other Departments: Work closely with the maintenance and engineering teams to coordinate repairs and renovations, ensuring timely completion of projects. o &nbsp; &nbsp;Water Efficiency Initiatives: Implement water-saving technologies and practices to enhance the hotel's sustainability efforts. o &nbsp; &nbsp;Compliance with Regulations: Ensure all plumbing work complies with local building codes and health regulations. o &nbsp; &nbsp;Guest Interaction: Occasionally interact with guests to address plumbing-related concerns, ensuring a high level of customer service. o &nbsp; &nbsp;Documentation: Maintain accurate records of plumbing repairs, service requests, and maintenance schedules. o &nbsp; &nbsp;Training and Supervision: Train and supervise junior plumbing staff or apprentices, ensuring adherence to best practices and safety standards. o &nbsp; &nbsp;Inventory Management: Monitor and manage inventory of plumbing supplies and tools, ensuring availability for repairs and maintenance. o &nbsp; &nbsp;Preventive Maintenance: Conduct routine preventive maintenance on plumbing systems to ensure long-term reliability and performance. o &nbsp; &nbsp;Attend departmental meetings and lineups. o &nbsp; &nbsp;Perform other duties related but not limited to new projects, preventive and corrective maintenance, troubleshooting, as may be required by immediate superiors and undertake any works and tasks that are assigned to promote and/or ensure the smooth operation of the resort. Skills, Experience &amp; Educational Requirements&nbsp; o &nbsp; &nbsp;Professional license o &nbsp; &nbsp;Strong technical knowledge. o &nbsp; &nbsp;Proven experience as an electrician in commercial and/or industrial electrical systems. o &nbsp; &nbsp;Ability to read and interpret engineering drawings and technical manuals. o &nbsp; &nbsp;Excellent problem-solving ability. o &nbsp; &nbsp;Good spoken and written English. o &nbsp; &nbsp;Computer literate.&nbsp;

Plumber | One&Only Aesthesis, Athens (19575)

Team Leader, Housekeeping is responsible for maintaining the villas and surrounding areas to the highest standard, adhering to O&amp;O standards at all times, and ensuring the cleanliness / hygiene is followed at all times. Also must ensure that the arrivals villas met the arriving customer requirements and known preferences’.Key Duties and Responsibilities<ul><li>To maintain and enforce all standards and procedures for Housekeeping service.</li><li>Responsible for maintaining cleanliness to all assigned work areas.</li><li>Responsible to lead and assist assigned team.</li><li>Inspect villas daily, including departures, arrivals, occupied, VIP, ensuring that they have been cleaned to the highest level, all maintenance is reported and rectified, and standards are being adhered to.</li><li>Ensure supplies and stock levels are maintained in pantries.</li><li>Ensure the ability to maintain safe work practices.</li><li>Responsible for the overall cleanliness, replenishment, standards and maintenance of the entire villa for all arrival villas for their respective sections.</li><li>Guarantee that all the repeater arrival preferences are met when the villa is prepared.</li><li>Ensure that the task provided daily are executed to the expectation of O&amp;O Aesthesis standard</li></ul>Skills, Experience &amp; Educational Requirements<ul><li>Bachelor's degree</li><li>Minimum 2 years of experience in a similar position</li><li>Very good verbal and written command of the English language.</li><li>Excellent written and oral communication skills required.</li><li>Knowledge of safety procedures</li><li>Ability to work in a fast paced, stressful work environment</li><li>Ability to use word processing and spreadsheet software, and proprietary hotel software</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

Θέσεις Εργασίας Customer Service Representative Γλυφάδα

in residence dining, order taker | one&only aesthesis, athens (18959)

One&Only Resorts

restaurant runner | sumosan | one&only aesthesis, athens (18976)

One&Only Resorts

hostess | ora by ettore botrini | one&only aesthesis, athens (18938)

One&Only Resorts

sales advisor (glyfada)

Holland & Barrett Greece

waiter | manko | one&only aesthesis (10491)

One&Only Resorts

plumber | one&only aesthesis, athens (19575)

One&Only Resorts

team leader housekeeping | one&only aesthesis, athens (18955)

One&Only Resorts

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