💼 Your everyday work-life Mentoring, training and developing the team Ensuring the proper operation of the store according to company standards Maximize sales opportunities and monitor store KPIs to achieve profitability Promote a customer-centric culture by ensuring a high level of service Participate in code reviews, fostering code quality and team collaboration Contribute to the enhancement of development processes and tools   🚀 As an ideal fit, you should have Bachelor’s degree in Business administration or relevant field/work experience At least 2 years of experience in sales, ideally in a retail environment Tech and sales oriented Communication and negotiation skills  People management and development skills   💎 What we offer Continuous training in new technologies and tools Career development and growth opportunities Competitive bonus scheme, performance-based Group health/medical insurance package Internal wellbeing actions    ⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society!

💼 Πως θα είναι η καθημερινότητά σου   Προσφέρεις καθημερινά την καλύτερη δυνατή εμπειρία στον πελάτη! Καθοδηγείς τον πελάτη σε όλα τα στάδια του ταξιδιού του στο κατάστημα, από την είσοδό του, την επιλογή προϊόντος, την παρουσίαση ολοκληρωμένων λύσεων και υπηρεσιών έως την πληρωμή και την παραλαβή! Ως μέλος της ομάδας, φροντίζεις για την εικόνα του χώρου πωλήσεων, καθώς και παρακολουθείς και συμβάλλεις στην επίτευξη των στόχων του καταστήματος.    🚀 Έλα στην ομάδα μας, εάν έχεις   Ενθουσιασμό για τις πωλήσεις   Ταλέντο στην επικοινωνία   Πάθος για την τεχνολογία   Διάθεση για συνεργασία   Ευελιξία εργασίας σε βάρδιες    💎 Εδώ θα βρεις  Συνεχή εκπαίδευση σε νέες τεχνολογίες  Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης  Δυναμικό σχήμα bonus βάσει επίτευξης στόχων   Ομαδική ασφάλιση   Δράσεις wellbeing    ⭐ Join #teamKotsovolos και βρες ένα περιβάλλον που προωθεί τις νέες τεχνολογίες, αγαπά να εξελίσσεται, αγκαλιάζει τη διαφορετικότητα και βρίσκεται δίπλα στην κοινωνία. 

💼 Πως θα είναι η καθημερινότητά σου   Προσφέρεις καθημερινά την καλύτερη δυνατή εμπειρία στον πελάτη! Παρέχεις υπηρεσίες ταμειακών συναλλαγών και προτείνεις ολοκληρωμένες λύσεις. Ως μέλος της ομάδας, φροντίζεις για την βέλτιστη οργάνωση του χώρου των ταμείων και συμβάλλεις στην επίτευξη των στόχων του καταστήματος.    🚀 Έλα στην ομάδα μας, εάν έχεις   Ταλέντο στην επικοινωνία   Πάθος για την τεχνολογία  Οργάνωση και έμφαση στη λεπτομέρεια  Διάθεση για συνεργασία  Ευελιξία εργασίας σε βάρδιες    💎 Εδώ θα βρεις  Συνεχή εκπαίδευση σε νέες τεχνολογίες  Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης  Δυναμικό σχήμα bonus βάσει επίτευξης στόχων   Ομαδική ασφάλιση   Δράσεις wellbeing    ⭐ Join #teamKotsovolos και βρες ένα περιβάλλον που προωθεί τις νέες τεχνολογίες, αγαπά να εξελίσσεται, αγκαλιάζει τη διαφορετικότητα και βρίσκεται δίπλα στην κοινωνία. 

💼 Your everyday work-life Management of sales and costs for sales channels on a monthly, quarterly and annual basis using budget tools and conducting forecasts Support in the monthly and quarterly reporting process and financial closing, as well as participation in the preparation and monitoring of the company's annual budget P&L management at the store level, including target setting, adjustments and performance monitoring, aiming to maximize results Communication with company departments and data collection through automation tools to understand cost needs Performance analysis by comparing budgeted and actual expenses and reviewing costs by department and project to identify cost-saving opportunities   🚀 As an ideal fit, you should have Bachelor’s Degree in Economics, Business Administration or relevant Proficient knowledge of MS Office (Advanced Excel) Knowledge of Power BI & SAP will be a plus Great knowledge of English Team spirit & organizational skills   💎 What we offer Continuous training in new technologies and tools Career development and growth opportunities Competitive bonus scheme, performance-based Group health/medical insurance package Hybrid working model Internal wellbeing initiatives   ⭐ Join #teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.

  💼 Your everyday work-life Work closely with designers’ team & copywriters from concept to launch Design and deliver digital assets, including banners, landing pages, newsletters, social media materials and promotional artwork to support brand initiatives and daily or seasonal commercial policies Collaborate with the e-commerce and marketing team to ensure that all designs align with the brand guidelines and philosophy, while also meeting usability and digital standards Participate in brainstorming meetings and creative sessions to produce new ideas for company branding, promotional campaigns and marketing communications Ensure that all designs are innovative, user-friendly and follow the latest UI/UX trends Work closely with developers to see design through to implementation on more advanced projects such as landings or microsites    🚀 As an ideal fit, you should have Bachelor’s Degree in Arts & Design or in a related field  Previous working experience of 2 years as graphic designer, ideally in retail  Proficient knowledge of Photoshop, Illustrator and Figma Highly detail oriented with a drive for perfection down to the last pixel  Familiarity with Adobe Creative Cloud Services  Creativity & ability to work in a fast-paced environment Team spirit & organizational skills    💎 What we offer Continuous training in new technologies and tools Career development and growth opportunities Competitive bonus scheme, performance-based Group health/medical insurance package Hybrid working model Internal wellbeing actions   ⭐ Join #teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.

💼 Πως θα είναι η καθημερινότητά σου   Προσφέρεις καθημερινά την καλύτερη δυνατή εμπειρία στον πελάτη! Καθοδηγείς τον πελάτη σε όλα τα στάδια του ταξιδιού του στο κατάστημα, εστιάζοντας στην προώθηση  προϊόντων τεχνολογίας  καθώς και στην παρουσίαση  ολοκληρωμένων λύσεων και υπηρεσιών για τα συμβόλαια κινητής και σταθερής τηλεφωνίας, internet και TV! Ως μέλος της ομάδας, φροντίζεις για την εικόνα του χώρου πωλήσεων, καθώς και παρακολουθείς και συμβάλλεις στην επίτευξη των στόχων του καταστήματος.    🚀 Έλα στην ομάδα μας, εάν έχεις   Ενθουσιασμό για τις πωλήσεις   Ταλέντο στην επικοινωνία   Πάθος για την τεχνολογία   Διάθεση για συνεργασία   Ευελιξία εργασίας σε βάρδιες    💎 Εδώ θα βρεις  Συνεχή εκπαίδευση σε νέες τεχνολογίες  Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης  Δυναμικό σχήμα bonus βάσει επίτευξης στόχων   Ομαδική ασφάλιση   Δράσεις wellbeing    ⭐ Join #teamKotsovolos και βρες ένα περιβάλλον που προωθεί τις νέες τεχνολογίες, αγαπά να εξελίσσεται, αγκαλιάζει τη διαφορετικότητα και βρίσκεται δίπλα στην κοινωνία!    

Job’s purpose We are seeking a dynamic and experienced Help Desk Supervisor to join our team. As Help Desk Supervisor you will be responsible for managing diverse teams of both internal and external resources, providing support to our own and franchise stores across Greece. The successful candidate will play a crucial role in ensuring efficient and effective resolution of technical issues, maintaining excellent customer service standards, and fostering a collaborative working environment.  What you will focus on Oversees the day-to-day operations of the Help Desk team, distributing work staff assignments and schedules as well as ensuring optimal performance Manage and prioritize incoming support requests, in collaboration with IT internal teams and external vendors, ensuring timely resolution of issues. Develop strategic plans for upgrades, replacements, and extended support options while minimizing disruptions to business operations. Monitor the resolution of technical issues related to POS systems, windows platforms, Office 365, store back office software and other internally developed applications. Identify opportunities to improve help desk workflows by implementing automation tools and best practices to streamline ticket resolution times. Manage business-user workplace technology rollouts, including onboarding, training, equipment deployment and communications. Analyze data and customer feedback to identify areas for improvement, implement corrective actions and enhance help desk operations efficiency. Generate regular reports on help desk performance, including ticket resolution times, customer satisfaction, and team productivity. Who we are looking for Bachelor’s degree in Information Technology, Business Management, or a related field. Proven experience in a help desk or technical support role, vendor management, with at least 2 years in a supervisory or managerial position. Thorough knowledge of Service Desk operations, including IT best practices, industry trends, and customer service. Knowledge of ITIL frameworks, especially Incident, Problem, and Change Management. Familiarity with Windows and Linux environments. Network troubleshooting skills for connectivity and remote access issues. Hands-on experience with a wide variety of computer software, hardware, and peripherals, including Microsoft 365. Solid understanding of SLA’s and KPI’s  Your value Leading others | Ensure team’s smooth functioning through proper delegation & team motivation, guide team members and provide constructive feedback Authentic Communication | Deliver messages in a clear, compelling and concise manner to a variety of stakeholders  Collaboration | Collaborate effectively, relate positively with others and value team’s ideas   Passion for the Customer | Focus on in depth customer needs’ understanding & excel at retail  Problem Solving | Be highly responsive in a fast-paced environment to provide solutions We care for you Hybrid way of Working Free lunch break in our restaurant Free parking Lifelong learning and development Wellbeing Program   A place where everyone belongs  We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.   Certified by Diversity Charter Greece and SHARE Equality Label    AB is recognized as a Top Employer 2024 in Greece.  Top Employer Institute: Certified Excellence in Employee Conditions  We Give Our Best to Make a Difference in People’s Lives     #EdoToKaloEinaiGiaOlous #proudABers   Start your retail journey and live our values of care, teamwork, humor, integrity and courage. *All applications are treated with utmost confidentiality

Η εταιρεία μας ενδιαφέρεται να προσλάβει προσωπικό για τα κάτωθι τμήματα:   Οπωροπωλείο  Τυποποιημένα Προϊόντα Ταμεία  Αλλοιώσιμα   Προσφέρονται ικανοποιητικές αποδοχές, δυναμικό περιβάλλον εργασίας με άρτια εκπαίδευση και προοπτικές εξέλιξης.   Αποστολή βιογραφικών Οι υποψήφιοι που ενδιαφέρονται παρακαλούνται να υποβάλλουν βιογραφικό σημείωμα on line.   Όλα τα βιογραφικά θα θεωρηθούν εμπιστευτικά.

Job’s purpose We are expanding our Product Department, part of our Digital and Technology Function, and we’re seeking passionate Product Owners to drive innovation and excellence in our customer and retail solutions. You will have a pivotal role in transformative initiatives across customer, loyalty, ecommerce, retail solutions and your responsibilities will span across the development of our loyalty schema platforms, oversee customer data journeys-related activities and manage the evolution of our e-commerce and digital experiences. Your work will also involve optimizing core retail systems and ensuring seamless integration to deliver exceptional journeys for our end customers and internal associates. Are you ready to join a dynamic and innovative team with the mission to revolutionize the retail industry through innovation and cutting-edge technology? What you will focus on Support in the development and communication of a clear product vision for the assigned domain (Ecommerce /Loyalty/Core Retail/Forecasting & Replenishment, Master Data Management) Gather business requirements in cooperation with business counterparts and digital experts in order to support product roadmap and translate them to user stories and functional requirements Manage and prioritize the product backlog, ensuring it contains well-defined user stories, features, and technical tasks. Work closely with cross-functional IT teams, including SAP specialists, product owners, and business analysts, to facilitate the successful delivery of product features Identify areas for continuous improvement within the assigned digital domains ( eg Digital Marketing, Loyalty, eCommerce) as well as our backbone areas (eg Core retail, F&R, Master Data Management) implementing enhancements to drive greater efficiency and effectiveness to platforms ( SAP Hybris, Bloomreach, Salesforce, SAP Retail) Lead training sessions for end users and other IT stakeholders Analyze preferences and requests of end users. What you have   Bachelor’s degree in computer science, Information Technology, or related field. Master’s degree would be considered a plus At least 2 years of working experience in Product Owner or relevant IT role. Working experience in the retail industry would be considered an asset. Very good working knowledge on the areas such as online commerce, digital journeys, experience (UX) design, digital marketing, or SAP business processes and SAP modules (SAP SD, SAP MM and SAP Master Data Management) associated with core Retail and Forecast & Replenishment. Experience of complex IT landscapes and large organizations Proficiency in Agile Methodologies (SAFe) and hands on experience in agile tools (Atlassian) Excellent command of the English language both written & spoken. Ability to travel (Europe) up to 10% depending on the nature and the duration of the assigned projects/work What you bring Critical & Analytical Thinking | Analyze precisely all related information to quickly conclude on sustainable suggestions and actions Proactivity |Take initiatives, anticipate needs and actively seek opportunities for improvement Time management | Prioritize tasks effectively, manage time efficiently Authentic Communication | Deliver messages in a clear, compelling, and concise manner Togetherness | Value team’s ideas, uniqueness and safeguard belonging Digital Savviness | Be acquainted with and expand digital culture, enhance new technologies and approaches in field of expertise We care for you  Hybrid way of Working Free lunch break in our restaurant Free parking Lifelong learning and development Wellbeing Program   A place where everyone belongs  We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label     AB is recognized as a Top Employer 2024 in Greece.  Top Employer Institute: Certified Excellence in Employee Conditions    We Give Our Best to Make a Difference in People’s Lives     #EdoToKaloEinaiGiaOlous #proudABers   Start your retail journey and live our values of care, teamwork, humor, integrity and courage. *All applications are treated with utmost confidentiality

For our Headquarters in Spata, we are looking for Secretary Service Office (Part Time)                                SOHR_0125 The Position:    Reporting to the Housemarket Human Resources Manager you are responsible and accountable to:  • Manage daily administrative functions for SO divisions • Coordinate and arrange travel and accommodation for employees • To manage all Purchase Orders as well as provide support to HR SAP SO users • Organize meetings, book meeting rooms, and oversee catering needs • Maintain and update telephone and contact lists for the office • Handle incoming correspondence, emails and calls • Monitor and control office supply inventory and operating costs • Oversee equipment functionality and liaise with vendors as needed • Assist with external tasks (e.g., municipalities, labor authorities, banks) • Cover the SO General Management secretary position, when needed • Arrange the AIA cards (application, signatures, filing, Sap, return back for cancellation) • Coordinate and oversee the ordering, distribution, and inventory of employee uniforms, ensuring proper fit and adherence to company standards. • Manage confidential information and act as a role model for IKEA values The Skills & Qualifications: • University Degree • Very good command of English language  • Very good knowledge of MS Office MS Office  • Driving license (preferred) • At least 1-3 years in a secretarial role, ideally within the retail sector • Focus on detail and good planning  • Strong organizational and time-management abilities • Discretion, trustworthiness, adaptability, teamwork Qualifications considered as an asset: • Knowledge of the Retail Market • Additional Foreign Languages • Knowledge of SAP The People we seek: Lead by example constantly looking for new and better ways forward Believe in empowering people, taking ownership, making decisions and following through  Have a hands on and customer service driven approach. Have the courage to question existing solutions and think in unconventional ways  Have a passion for life at home and retail What we offer If you take on this position, these are just a few things you can expect from us:  -An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality consumer durable goods. - A diverse group of people who value working together  - An open and inclusive culture where you can be yourself -And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 6 Stores (Athens, Thessaloniki, Larissa, Ioannina & Patra), & 2 “New Generation” Store in Piraeus & The Mall Athens Marousi, 1 Store in Cyprus (Nicosia) & 3 in Bulgaria (Sofia ,Varna, Velico Tarnovo). We also operate 7 Pick-Up-Point (Rhodes, Chania, Heraklion, Alexandroupoli & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)