Θέσεις Εργασίας - Ελλάδα
(411 Αποτελέσματα)
Υβρυδική εργασία
contact center transformation consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in comunication and analytics to produce quality deliverables for the client. As a Consultant in our Contact Center Practice, you will work closely with the Manager/Sr. Manager to reimagine Contact Center Operations, as well as setup / implement state-of-the-art Contact Center solutions that enhance customer experience and satisfaction. Responsibilities: Delivering Voice and Non-Voice solutions Design contact centers and implement applications and tools (Genesys, Amazon Connect) Creating business proposals from solutioning, effort estimation standpoint and demonstrate solutions show less Qualifications WHO WE´RE LOOKING FOR? Business and/or Technology University degree (Tier-1 institutes; postgraduate studies preferred), relevant work experience of 3-7 years Functional and technical experience on delivering Voice and Non-Voice solutions eg. (IVR, Callback, Web, Email, Chat, SMS, Social Media.) applications solutions using application development tools Functional, technical detailed design and over-all application experience on building multichannel self-service/IVR and Omni-Channel Orchestration routing applications using Contact center platforms dev tools Sound and expert understanding of Contact Center solutions, components both for on premise and cloud solution types) In depth Experience in designing and implementing key business processes in the domain of Customer Services In depth Experience in designing and implementing key business processes in the domain of Customer Services Key skills: Practical experience in integrating web apps with AI for Natural Language processing including Bot, AI, RPA Hands-on experience with products from leading vendors such as Genesys, Amazon Connect, Twilio Strong oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.) WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.
strategy / pricing & commercial strategy consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in comunication and analytics to produce quality deliverables for the client. As a Consultant in our Pricing & Commercial Strategy Practice, you will work closely with the Manager/Sr. Manager design and implement innovative pricing strategies across various industries on a global level – working with leading global companies and market leaders in the mid-sized business sector. Responsibilities: As part of a multidisciplinary project team, you’ll tackle strategic pricing challenges, from strategy and price setting to market execution. Using qualitative and quantitative analysis, you’ll help companies across industries unlock pricing potential and enhance profitability. You’ll analyze company and market data to identify levers for optimizing price management. You’ll develop digital solutions that make pricing more market- and value-driven, unlocking profitability potential. show less Qualifications WHO WE´RE LOOKING FOR? University Degree in Economics or Mathematics (postgraduate studies / MBA / PhD strongly preferred) 3-7 years of professional experience in pricing / price management - either in consulting or in the Industry Very good analytical and communication skills, a confident appearance and the ability to convey complex issues both orally and in writing Strong knowledge of pricing methods, pricing software, and relevant analytical tools like Microsoft Power BI. Analytical skills, a strong understanding of numbers, a curiosity to dig deep, and fluent communication in English. Key skills: Familiarity with pricing tools and software considered a plus WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/.
strategy / pricing & commercial strategy consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in comunication and analytics to produce quality deliverables for the client. As a Consultant in our Pricing & Commercial Strategy Practice, you will work closely with the Manager/Sr. Manager design and implement innovative pricing strategies across various industries on a global level – working with leading global companies and market leaders in the mid-sized business sector. Responsibilities: As part of a multidisciplinary project team, you’ll tackle strategic pricing challenges, from strategy and price setting to market execution. Using qualitative and quantitative analysis, you’ll help companies across industries unlock pricing potential and enhance profitability. You’ll analyze company and market data to identify levers for optimizing price management. You’ll develop digital solutions that make pricing more market- and value-driven, unlocking profitability potential. Qualifications WHO WE´RE LOOKING FOR? University Degree in Economics or Mathematics (postgraduate studies / MBA / PhD strongly preferred) 3-7 years of professional experience in pricing / price management - either in consulting or in the Industry Very good analytical and communication skills, a confident appearance and the ability to convey complex issues both orally and in writing Strong knowledge of pricing methods, pricing software, and relevant analytical tools like Microsoft Power BI. Analytical skills, a strong understanding of numbers, a curiosity to dig deep, and fluent communication in English. Key skills: Familiarity with pricing tools and software considered a plus WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply
strategy / operating model & organization design strategy consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in communication and analytics to produce quality deliverables for the client. As a Consultant in our Operating Model & Organization Design Practice, you will work closely with the Manager/Sr. Manager to rethink companies and their organizational structures and actively shape transformations from large global corporations to disruptive start-ups. Responsibilities: Design enterprise operating models: Often triggered by a new business strategy or model, it involves the realignment of individual business units or the entire operating model. Optimize and innovate operating models: How can you reduce complexity in companies, reduce redundancies in teams and activities, and make processes faster and more efficient? Design Functions and Shared Services: We design functional operating models in close cooperation with the Board of Directors and Head of Functions. Activate operating models: In addition to conceptual design, you will also accompany the implementation of new operating models together as a team and advise our customers on the central questions of implementation. show less Qualifications WHO WE´RE LOOKING FOR? University Degree in Economics, STEM or comparable field (postgraduate studies / MBA necessary) 3-7 years of professional experience in Management Consultancy firm, or in the Industry with focus on topics such as Organization Strategy & Design, Corporate Development, Shared Services, Operating Model Transformation (Optimization) or Talent Strategy & Development Very good analytical and communication skills, a confident appearance and the ability to convey complex issues both orally and in writing In-depth understanding of project management methods, their adaptation to customer needs as well as in-depth know-how in the development and implementation of strategic concepts, including technology and digitalization topics Interest in technology and digitalization topics, enjoyment of projects in a national and international environment, as well as the flexibility and mobility necessary Key skills: Familiarity with tools like Orgvue, Draup, Lightcast considered a plus Strong oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.) WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply
engineering / r&d digitization consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in communication and analytics to produce quality deliverables for the client. As a Consultant in Engineering and R&D Digitization, you will work closely with the Manager/Sr. Manager to define and deliver in the areas of Digital Twin & Thread enablement including use case definition, data model definition, functional design, dashboarding, analytical models and value realization. Responsibilities: Develop IoT & real time data analytics based smart tools which can drive decision making and help in problem solving Detail the Digital twin & thread use cases with functional design, define the data model and governance, identify interface and dashboarding requirements Develop Digital Twin & Thread assets/tools and solutions that meet our clients’ needs in innovative ways. Co-develop use cases, assets & solutions with business teams Define the business requirements, measures of success, and features for your products and services, and help executives to deliver these to market Design & develop research & development processes in discrete industries with intelligent and collaborative tools to bring product’s digital twin to life Engineering Degree (Tier-1 institutes; postgraduate studies preferred), relevant work experience of 3-7 years Understanding and experience in engineering and R&D business process models and relevant digital technologies In-depth working and understanding of Digital Twin & Thread areas and the technologies that enable these Experience in driving digital R&D projects with the use of trending technologies such as: virtual prototyping and testing, digital twin Simulations, generative design, predictive analytics, data driven feature designing, closed loop feedbacks etc. Good understanding of emerging technologies: IOT/AI/ ML/ Edge Computing/AR/VR in product development, engineering and manufacturing process improvements
supply chain / planning optimization consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in comunication and analytics to produce quality deliverables for the client. As a Consultant in our Supply Chain Planning Practice, you will work closely with the Manager/Sr. Manager to help our clients setup and optimize Supply Chain Planning tools and processes. Responsibilities: Work with our clients as consulting professionals to design, build and implement solutions that can help enhance business performance. Be involved in supply chain planning business process with the client. Coordinating with Enterprise systems & Master Data Management teams to ensure proper data propagation and concurrence in the planning tool Design solutions by considering out of the box capabilities and as well as configurable capabilities of Planning Tool like Kinaxis, O9, OMP, Blue Yonder, Anaplan, Saddle Point etc show less Qualifications WHO WE´RE LOOKING FOR? Supply chain management, logistics, business management, mathematics or related fields (Tier-1 institutes; postgraduate studies preferred), relevant work experience of 3-7 years Good understanding of any of the ERP applications in the domain areas. Strong familiarity with new generation Supply chain Planning Technologies and tools Strong familiarity with all aspects of Supply Chain Planning, such as demand planning, supply planning, inventory management and operations Key skills: Exposure to ERP systems and tools like SAP, Oracle, Ariba, Coupa, LLamasoft, etc Working experience with Supply Chain Planning Tools like Kinaxis, O9, OMP, Blue Yonder, Anaplan, Saddle Point etc Strong oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.) WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply
intelligent asset management (iam) consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in comunication and analytics to produce quality deliverables for the client. As a Consultant in our Intelligent Asset Management pracrice, you will work closely with the Manager/Sr. Manager to: Accelerate digital transformation journey for our clients in the areas of Asset Integrity / Reliability and Intelligent Asset Maintenance, through innovative, AI-led solutions Reimagine manufacturing and materials processing with the power of AI-led insights, enabling Operations and Business realize higher operational efficiencies Leverage intelligence to drive greater insights, as well as personalize experiences and optimize performance Responsibilities: Responsible for providing functional consulting in HSE / PSM areas and be able to showcase credible hands-on experience in key HSE processes like Incident management, Process hazard Analysis, HAZOPs/HAZIDs, Product safety, workplace safety processes, risk management, governances and HSE management systems Functional and technical specification and implementation of the HSE / PSM applications like Sphera, Enablon, SAP EHS, DNVGL Synergi and the likes Experience of leading diagnostics studies for clients and design end-to-end solutions in line with client requirements . Prepare project & resource plan and cost estimates in agreement with the client and other stakeholders Provide expertise on all functional requirements related to the HSE process developments, vendor assessment and technology implementations Develop Point of Views (POVs) and Thought Capital around the recent and upcoming trends and technologies in the HSE/ Process safety, digital HSE space. show less Qualifications WHO WE´RE LOOKING FOR? Engineering Degree (Tier-1 institutes; postgraduate studies preferred), relevant work experience of 3-7 years Fundamental understanding of functionalities and Hands-on knowledge of at least one HSE/ PSM applications like Sphera, Enablon, SAP EHS modules, DNV Synergi, consequence modelling tools, control of work, barrier management and performance monitoring KPIs in HSE/PSM areas Deep functional understanding of workplace safety, process safety and HSE management systems and processes Minimum 3-5 years’ experience in an industry role in control of work, incident management, HSE/ PSM areas. Key skills: • Development of Unique Project Specific deliverables such as HSE management Philosophy, safety culture assessment program, Risk Management program, Communication Matrix, specific process & procedures etc Knowledge of IoT, Analytics and related technologies to drive client discussions for digital enablement Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage Strong oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.) WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply
production & operations / manufacturing optimization consultant
Accenture
Αθήνα
In this context, we are looking for a motivated and self-driving Consultant with exceptional skills in communication and analytics to produce quality deliverables for the client. As a Consultant in our Production & Operations / Manufacturing Practice, you will work closely with the Manager/Sr. Manager to: Accelerate digital transformation journey and deploy digital manufacturing vision for our clients to deliver value through AI-led solutions, innovative experiences and smarter go-to-market strategy. Reimagine digital manufacturing with the power of AI-led insights Enabling Business from being good to being great Leverage intelligence to drive greater insights, as well as personalize experiences and optimize performance within and across marketplaces Responsibilities: Working closely with business and client stakeholders to understand client pain points, diagnose problem areas, design supply chain / SAP based solutions, and facilitate deployment Support & train the users on business processes as they get related to supply chain / SAP modules & implementation (e.g. workforce mgmt., inventory mgmt. etc.) Responsible for SAP support to plan the activities of configuration, configure the product as per the design, conduct conference room pilots, and assist in resolving any queries related to requirements and solution design show less Qualifications WHO WE´RE LOOKING FOR? Supply chain management, logistics, business management, mathematics or related fields (Tier-1 institutes; postgraduate studies preferred) 3-7 years of working experience in supply chain-related field, preferably in the Consumer Goods & Services, Life Sciences, Automotive industries Should have deep knowledge in supply chain planning processes, as well as planning strategies Experience with SAP Production Planning processes and PPDS (Production Planning & Demand Scheduling) Experience with Shop Floor control, Batch Management & Handling Unit Management and Quality Management. Experience with dealing with key integration areas in Procurement, Supply Chain, Warehouse Management and Quality Key skills: Development of Unique Project Specific deliverables such as HSE management Philosophy, safety culture assessment program, Risk Management program, Communication Matrix, specific process & procedures etc Knowledge of IoT, Analytics and related technologies to drive client discussions for digital enablement Experience in visualization tools like Tableau, Power BI, QlickView etc. is an added advantage Strong oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.) Familiarity with SAP modules / S/4 HANA for Production Planning & Demand Scheduling, Bill of material, safety stock planning etc. Knowledge of SAP Industry 4.0 Next-gen products such as SAP Leonardo/IOT, SAP BTP, SAP DMC etc. is a plus Strong oral and written communication skills, including presentation and documentation skills (Excel, Visio, PowerPoint, etc.) WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply
service manager
Accenture
Αθήνα
You will be part of the Service Team within Song. Our team, is a dynamic team, who responds with innovation to a broad range of client challenges relating to customer experience and channel optimisation. The multi-faceted nature of our work presents great opportunities for growth and ensures that no two days are the same. As a Manager in Service Song you will help Senior Business Executives to re-think their digital and physical channel strategies, and their service and sales approaches with the aim to improve the experience of their customers. Day-to-day you will be leading a team, aiming to help our clients optimize the organization and processes as well as build new levels of customer experience, connectivity, engagement, and loyalty. As a Manager in Customer Sales and Service your work could include: Product & Service Proposition– Identify market opportunities, determine your audience & personalize with modern segmentation and design innovative products/services to bring to market. Sales & Service transformation – Optimize key moments in the digital and physical sales & service journeys, enrich with AI, insight and Next Best Action and deliver via omni-channel. Define business cases, business and implementation roadmaps, and execute solutions. Customer-centric operating model – Redefine the sales/service operating model to accommodate the workforce of the future, correlate performance measures to customer-centric outcomes plus drive customer and employee adoption and engagement. Customer/ colleague platforms and tools – Strategically assess and design and deliver customer and colleague-centric tools and platforms (e.g. CRM) show less Qualifications WHO WE´RE LOOKING FOR? A bachelor's degree in Management or other similar fields 7+ years of relevant experience Ability to speak to customer trends across multiple industries and connect these to organizational challenges, transformative solutions and business/customer outcomes. Championing and monetizing the voice of the customer Ability to lead teams and structure your teams’ work Ability to manage multiple priorities, and assess and adjust quickly to changing priorities Ability to think innovatively and design and deliver client oriented digital solutions Ability to work with stakeholders to understand their need and build trusted relationships Understanding of delivery methodologies with an emphasis on agile Utilize your data fluency to enrich insights and observations Ability to perform well under pressure and with defined timelines and milestones Advanced verbal and written English skills; ability to articulate your thoughts, ideas, and develop a point of view about your work. Lastly and most importantly, someone who enjoys working with a diverse range of highly motivated individuals. WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills-based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply
ux/ui design manager
Accenture
Αθήνα
We are seeking a highly skilled and experienced UX/UI Design Manager to strengthen our design team in Greece. The ideal candidate will have at least 7 years of experience in UX/UI design, with a strong portfolio showcasing their ability to create user-centric and visually appealing designs. The UX/UI Design Manager will be responsible for overseeing the design process, managing a team of designers, and collaborating with cross-functional teams to deliver exceptional user experiences. Key Responsibilities: Manage a team of UX/UI designers, providing guidance, mentorship, and support. Oversee the entire design process per project, from concept to final implementation, ensuring high-quality and consistent design standards. Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions for the product direction, visuals, and experience. Ability to facilitate design thinking workshops. Supervise user research and usability testing to gather insights and validate design decisions. Create wireframes, prototypes, and high-fidelity designs using industry-standard tools such as Figma, Adobe Creative Suite. Develop and maintain design systems and guidelines to ensure consistency across all products and platforms. Stay up-to-date with the latest design trends, tools, and technologies, and continuously seek opportunities to improve the design process. Communicate design concepts and solutions effectively to stakeholders at all levels of the organization. show less Qualifications WHO WE´RE LOOKING FOR? Bachelor's degree in Design, Human-Computer Interaction, or a related field. Minimum of 7 years of experience in UX/UI design, with a strong portfolio demonstrating expertise in user-centered design principles and methodologies. Proven experience in managing and leading design teams. Proficiency in design tools such as Figma, Adobe Creative Suite. Strong understanding of user research and usability testing methodologies. Excellent communication and presentation skills, with the ability to articulate design concepts and solutions clearly. Strong problem-solving skills and attention to detail. Ability to work in a fast-paced, collaborative environment and manage multiple projects simultaneously. Experience with Agile development methodologies is a plus. PREFERRED SKILLS: Experience in designing for web and mobile applications. Knowledge of front-end development technologies such as HTML and CSS is a plus. Familiarity with design systems and component libraries. Understanding of accessibility standards and best practices. WHAT´S IN IT FOR YOU? Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car, flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts Continuous hard and soft skills training & development through global platforms & local academy Career coaching and mentorship to help you manage your career and develop professionally Ongoing strengths and skills based evaluation process Various opportunities to develop your career across a spectrum of clients, industries and projects Diverse and inclusive culture Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.) Under our Brain Regain initiative, extra relocation benefits may apply To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/. The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece will be conducted only via online format during the current period. #LI-Hybrid