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We are seeking an experienced IT Project Manager with Turkish and English to lead and manage IT projects and transition efforts. The successful candidate will be responsible for ensuring that project objectives are met within the allocated budget and timeline. This role requires coordination with IT staff from external client organizations to address both operational and project-related issues. The IT Project Manager will also play a key role in providing IT solutions in response to client RFPs and RFIs, collaborating with various internal teams to ensure that solutions align with current infrastructure capacities.Key Responsibilities:<ul><li>Lead IT project management for new initiatives and transition efforts, ensuring alignment with organizational standards and minimizing post-commissioning issues.</li><li>Coordinate with external client IT staff to address operational and project-related concerns.</li><li>Develop IT solutions in response to client RFPs and RFIs, collaborating with Sales, Business teams, and IT platform groups (Networks, Voice, Security, Telecom, etc.) to ensure comprehensive scoping.</li><li>Ensure that independent projects integrate seamlessly into the master project plan.</li><li>Support business development efforts, new site build-outs, and manage MIS activities for the IT Projects function.</li><li>Define project tasks and required resources, allocating resources effectively.</li><li>Assemble and manage project teams, creating schedules and timelines for project deliverables.</li><li>Track project deliverables and monitor progress, providing support and direction to team members.</li><li>Lead quality assurance efforts and implement necessary changes to meet project outputs.</li><li>Evaluate and assess project results, publishing dashboards and reports for stakeholders.</li></ul>Requirements:<ul><li>Minimum of 5 years of experience in IT project management, preferably in a BPO or contact center environment.</li><li>Turkish and English advanced skills must have</li><li>Proven track record of successfully managing multiple projects simultaneously.</li><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>Proficient in applying project management techniques, including execution, control, and closure.</li><li>Experience in providing technology solutions for Network, Voice, and Telecom capabilities.</li><li>Strong understanding of technology project management, particularly in managing complex IT projects with interdependencies in BPO/contact center environments.</li><li>Proven ability to collaborate with IT professionals in a virtual team setting.</li><li>Skilled in managing trade-offs between cost, time, and quality during project transitions.</li><li>Excellent communication skills, with the ability to leverage organizational hierarchy to meet project timelines and objectives.</li><li>In-depth knowledge of application environments, LAN, WAN, Telecom, and Voice platforms, with an appreciation for the interplay between these groups.</li><li>Strong analytical, interpersonal, and team management skills.</li><li>Familiarity with industry-standard products such as Cisco and Avaya.</li><li>Understanding of IT Service Delivery and ITIL practices.</li><li>Relevant certifications such as PMP, PRINCE2 Practitioner, or ITIL v3 are preferred.</li><li>Proficient in Microsoft Project and other project management tools.</li><li>Experience in aligning business and IT strategies.</li></ul>

IT Project Manager with Turkish and English

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Dutch.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Dutch</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Dutch speaking Customer Service Representative - Remote

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;German. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in German</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>100% work from home (anywhere in Greece)</li><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German Customer Service Representative - Remote

Are you fluent in Italian and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Italian.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;Italian&nbsp;language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Hellas is an equal-opportunity employer&nbsp;Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.&nbsp;

Italian speaking B2B Sales Representative - Remote

We are looking for an Inside Sales &amp; Marketing Assistant to support our B2B communication in the field of IT and Artificial Intelligence (AI) solutions for businesses.The role involves direct phone communication with companies in Greece, with the objective of scheduling meetings with the sales team.No prior experience in IT is required full training is provided.Responsibilities<ul><li>Conduct outbound phone communication with businesses (B2B) based on targeted lists</li><li>Present company solutions in a professional and engaging manner</li><li>Record and track all activities in our CRM system</li><li>Support the sales team by qualifying leads and scheduling meetings</li><li>Participate in training programs on SAP, CRM, and sales techniques</li></ul>Requirements<ul><li>Excellent communication skills in Greek (phone communication)</li><li>Basic computer literacy and willingness to learn CRM tools</li><li>Positive attitude, consistency, and ability to work independently</li><li>Previous experience in sales or customer service will be considered a plus</li></ul>What is there for you<ul><li>Stable fixed salary (not commission-based)</li><li>Flexible working options: part-time or full-time</li><li>Remote work opportunity with CRM access</li><li>Health Insurance starting on day one, because your well-being matters</li><li>Training on CRM and modern B2B sales methods</li><li>Supportive team environment and career growth opportunities</li><li>Team Culture we celebrate achievements with events and activities, from Happy Fridays to team sports</li></ul>

Inside Sales & Marketing Assistant (B2B)

Customer Care Specialist-Dutch/English BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL&nbsp;https://www.taskus.com/careers/.

Θέσεις Εργασίας Ελλάδα

it project manager with turkish and english

Concentrix Greece

dutch speaking customer service representative - remote

Concentrix Greece

german customer service representative - remote

Concentrix Greece

italian speaking b2b sales representative - remote

Concentrix Greece

inside sales & marketing assistant (b2b)

Quality & Reliability

remote bilingual dutch/english customer care specialist

TaskUs