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In 2019, Imerys established its first Shared Service Center (SSC) in Greece to streamline financial operations and support the accounting functions of its entities across Europe.Today, the SSC is a key pillar of Imerys' financial operations in the region and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.We are actively looking for an Accounts Payable Accountant to join our team! If you are ready to take the next step in your career, check the below position and apply!What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>Recognition as part of a Great Place to Work company culture</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul>Your Responsibilities<ul><li>Book invoices and check versus order and goods / services receipt.</li><li>Process travel and expenses reimbursements.</li><li>Obtain payment approval, prepare payment runs, post payments to general ledger accounts.</li><li>Resolve vendor invoices discrepancies and related inquiries.</li><li>Evaluate and review accounts payable balances, including accounts analysis and review of cash disbursements.</li><li>Process accounts payable adjustments for errors or omissions.</li><li>Monitor purchase orders and prepare accruals for month and year end closing.</li><li>Make recommendations for process improvement.</li><li>Develop specialist skills with respect to strategic suppliers.</li><li>Reconciliation of financial accounts, ensuring their accuracy and resolving any discrepancies found during the process.</li><li>Assist with other accounting projects.</li><li>Maintain vendor master data.</li></ul>Qualifications<ul><li>Bachelor's degree in Accounting, Finance or Business.</li><li>1-5 years of relevant experience.</li><li>Experience with ERPs (experience with SAP will be a plus).</li><li>Fluent in English.</li><li>Conversant in French, German, Italian or any other European language is a plus.</li><li>Accuracy and detail orientation.</li><li>Good communication skills.</li><li>Self-motivation and resilience.</li><li>Hands-on attitude and Problem Solving.</li><li>Customer Service Orientation.</li><li>Collaboration with other team members.</li><li>Follow all company policies and procedures.</li><li>Very Good Excel Skills.</li><li>IT Savviness, i.e. willingness to learn and/or experience with new systems &amp; tools.</li></ul>Why Join Imerys?At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.

Accounts Payable Accountant

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Become part of a team that fosters growth, learning, and personal development.Supportive Culture&nbsp;– Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology&nbsp;– Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a&nbsp;Senior Automation Test Engineer&nbsp;at EpsilonNet, you'll have a critical role in ensuring the quality of our software through advanced automation techniques. You'll be responsible for designing, developing, and optimizing automated testing frameworks, contributing directly to the stability and performance of our products.🟩&nbsp;Your Mission<ul><li>Develop and maintain automated test scripts for functional, performance, API, and UI testing.</li><li>Work closely with developers and business analysts to ensure quality and efficiency.</li><li>Incorporate tests into our CI/CD pipelines to streamline the process.</li><li>Investigate and resolve issues by reviewing test results and working with developers.</li><li>Continuously enhance our automation processes and expand test coverage.</li></ul>🟨&nbsp;What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, or another related field.</li><li>3+ years of experience in automated software testing.</li><li>Experience with BDD tools like SpecFlow, Cucumber, or Reqnroll.</li><li>Familiarity with Selenium, Playwright, or Cypress for UI testing.</li><li>Solid experience with REST API testing (Postman, REST-assured, etc.).</li><li>Comfortable with CI/CD pipelines (Azure, Jenkins, etc.) and version control (Git).</li><li>Strong communication skills in Greek and English.</li></ul>🌟&nbsp;A great Asset<ul><li>Familiarity with Docker, Kubernetes, or other containerization technologies.</li><li>Experience with performance or load testing tools like JMeter or k6.</li></ul>🟫 What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Senior Automation Test Engineer

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;seeking for&nbsp;EDI Integration Specialist.🧩 About the RoleWe’re looking for an EDI Consultant to help us build and maintain seamless connections with our partners and platforms. You’ll play a key role in managing electronic data flows, ensuring smooth and accurate exchanges between systems, and supporting business operations through automation and integration.⚙️ What You’ll Be Doing<ul><li>Managing EDI integrations&nbsp;– Set up and maintain EDI connections between internal systems and external partners.</li><li>Monitoring transactions&nbsp;– Keep a close eye on incoming/outgoing EDI messages to ensure accuracy and timely delivery.</li><li>Onboarding new partners&nbsp;– Support the technical setup and testing of new trading partners into our EDI network.</li><li>Mapping &amp; transformation&nbsp;– Create or adjust EDI mapping configurations based on partner or system requirements.</li><li>Maintaining documentation&nbsp;– Keep process guides, integration specs, and partner profiles up to date.</li><li>Troubleshooting issues&nbsp;– Identify and resolve transmission errors, mapping issues, or failed document exchanges.</li><li>Improving processes and platform&nbsp;– Recommend and implement enhancements to streamline our EDI operations and increase reliability working closely with development teams.</li></ul>✅What We’re Looking For<ul><li>Hands-on experience with EDI standards and protocols.</li><li>Understanding of API integrations and how they interact with EDI workflows.</li><li>Ability to write or understand basic scripting and SQL.</li><li>Familiarity with ERP systems, procedures and the connection with EDI workflows.</li><li>Attention to detail when working with data, mappings, and system configurations.</li><li>Ability to work independently but also enjoy collaborating across teams when needed.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

EDI Integration Specialist

Ο ρόλος του Συμβούλου Υποστήριξης Εφαρμογών Λογιστικού Γραφείου είναι η διαχείριση και εξυπηρέτηση αιτημάτων που αφορούν στη χρήση των εφαρμογών της Epsilon Net για τα Λογιστικά Γραφεία και τα Λογιστήρια εταιριών. Ο μεγαλύτερος όγκος των αιτημάτων εξυπηρετούνται τόσο τηλεφωνικά, όσο μέσω livechat και των social media, αξιοποιώντας όλα τα σύγχρονα εργαλεία της σύγχρονης εποχής, διασφαλίζοντας ταυτόχρονα την άρτια εξυπηρέτηση και εκπαίδευση των πελατών μας.Η καθημερινότητα του τμήματος μας είναι γεμάτη προκλήσεις, γνώση και συνεργασία. Στόχος μας είναι οι πελάτες μας να απολαμβάνουν πάντα τη βέλτιστη εμπειρία εξυπηρέτησης και παράλληλα όλοι οι άνθρωποι της ομάδας μας να προοδεύουν και να απολαμβάνουν την εργασία τους. Αυτό αποδεικνύεται από τις συνεχείς βραβεύσεις του Τμήματος, όπως, μεταξύ άλλων, διάκριση για την Ποιοτική Εξυπηρέτηση Πελατών αλλά και Καλύτερου Εργασιακού Περιβάλλοντος, αντίστοιχα.Ο ρόλος αποτελεί την αφετηρία μιας λαμπρής πορείας ενδοτμηματικά, ενδοεταιρικά και ενδοομιλικά, καθώς προσφέρει πληθώρα γνώσεων και ευκαιριών για εξέλιξη και πρόοδο!Αν λοιπόν, είσαι φιλόδοξος, έχεις άριστες επικοινωνιακές δεξιότητες και πελατοκεντρική αντίληψη, διαθέτεις ομαδικό πνεύμα και κριτική σκέψη, τότε στείλε μας την αίτησή σου για να αποκτήσεις την εμπειρία της επικοινωνίας με τους καλύτερους εκπροσώπους του Λογιστικού κλάδου και να γίνεις μέλος της ομάδας μας!Απαραίτητα Προσόντα:• Τουλάχιστον 2 έτη προϋπηρεσίας σε λογιστικό γραφείο ή λογιστήριο εταιρίας• Γενικές γνώσεις λογιστικής/ φορολογίας εισοδήματος• Ευχέρεια στο γραπτό και προφορικό λόγο• Πολύ καλή γνώση MS OfficeH εταιρεία προσφέρει:• Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).• Ανταγωνιστικό πακέτο αποδοχών• Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης• Ιδιωτική ιατροφαρμακευτική ασφάλιση• Ψυχολογική γραμμή υποστήριξης• Διαδικτυακά μαθήματα γυμναστικής• Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College• Υβριδικό μοντέλο εργασίας

Σύμβουλος Υποστήριξης Εφαρμογών Λογιστικού Γραφείου Aθήνα 

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team. ROLE RESPONSIBILITIES These responsibilities include but are not limited to the following: <ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables. </li></ul><ul><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.) </li></ul><ul><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies. </li></ul><ul><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties. </li></ul><ul><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required. </li></ul><ul><li>Refund issuance (review, obtain approvals, and confirm). </li></ul><ul><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger. </li></ul><ul><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customerσ to support timely close-out of open disputes. </li></ul><ul><li>Effectively communicate to peers and management with regards to work tasks and deadlines. </li></ul><ul><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary. </li></ul><ul><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines. </li></ul><ul><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc. </li></ul><ul><li>Maintain receipt records, files and documentation in an organized manner. </li></ul><ul><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs. </li></ul><ul><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area. </li></ul><ul><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements. </li></ul>QUALIFICATIONS Education and Experience <ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred. </li></ul><ul><li>Fluent English and Russian language requirements to support effective engagement with Customers and colleagues/business partners as needed (must have Russian language skills). </li></ul><ul><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li></ul><ul><li>Experience with financial shared services preferred. </li></ul><ul><li>Experience of working in cross-functional and multi-cultural team an advantage. </li></ul><ul><li>Ability to work in a high-performing team environment. </li></ul><ul><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals. </li></ul><ul><li>Demonstrated ability to work on own initiative. </li></ul><ul><li>Strong verbal and written communication skills. </li></ul><ul><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas </li></ul>Technical Skills Requirements <ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required </li></ul><ul><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt, S4 Hana, Power BI and ISC</li></ul>Please apply by sending your CV and a motivational letter in English Work Location Assignment:&nbsp;Hybrid

Global O2C Collections Analyst & Dispute Mgt - Russian Language (12 months fixed term)

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team.&nbsp;ROLE RESPONSIBILITIES&nbsp;These responsibilities include but are not limited to the following:&nbsp;<ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.&nbsp;</li><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.)&nbsp;</li><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies.&nbsp;</li><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties.&nbsp;</li><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required.&nbsp;</li><li>Refund issuance (review, obtain approvals, and confirm).&nbsp;</li><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger.&nbsp;</li><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.&nbsp;</li><li>Effectively communicate to peers and management with regards to work tasks and deadlines.&nbsp;</li><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.&nbsp;</li><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.&nbsp;</li><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc.&nbsp;</li><li>Maintain receipt records, files and documentation in an organized manner.&nbsp;</li><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.&nbsp;</li><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area.&nbsp;</li><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and Experience&nbsp;<ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred.&nbsp;</li><li>Fluent English and, Italian language requirements to support effective engagement with Customers and colleagues/business partners as needed (must have Italian language skills).&nbsp;</li><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li><li>Experience with financial shared services preferred.&nbsp;</li><li>Experience of working in cross-functional and multi-cultural team an advantage.&nbsp;</li><li>Ability to work in a high-performing team environment.&nbsp;</li><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals.&nbsp;</li><li>Demonstrated ability to work on own initiative.&nbsp;</li><li>Strong verbal and written communication skills.&nbsp;</li><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas&nbsp;</li></ul>Technical Skills Requirements&nbsp;<ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required&nbsp;</li><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt and S4 Hana.&nbsp;</li></ul>Please apply by sending your CV and a motivational letter in English&nbsp;Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Global O2C Collections Analyst & Dispute Mgt - Italian (12 months fixed term)

This role is responsible for the accurate and timely calculation of commissions based on complex compensation plans, as well as for the preparation of detailed financial and commission reports. The analyst will work closely with the Finance and Sales teams to ensure transparency, maintain up-to-date commission policies, and resolve any commission-related disputes. Additionally, the role involves working in cloud-based environments and applications to support the design and implementation of new commercial policy schemes.&nbsp;Key Responsibilities:• &nbsp; &nbsp;Perform accurate and timely calculation of commissions based on complex compensation plans. • &nbsp; &nbsp;Collaborate with Finance and Sales teams to maintain and update commission policies and documentation. • &nbsp; &nbsp;Manage and resolve commission disputes in a timely and professional manner. • &nbsp; &nbsp;Develop and maintain dashboards and reports using tools such as Excel, Power BI. • &nbsp; &nbsp;Support the design and rollout of new commission models. • &nbsp; &nbsp;Work within cloud-based environments and applications to develop and implement new commercial policy schemes.Who you are• &nbsp; &nbsp;Bachelor’s degree in Finance, Economics, Data Analytics, or a related field. • &nbsp; &nbsp;2+ years of experience in financial and data analysis in a similar role • &nbsp; &nbsp;Strong understanding of accounting principles. • &nbsp; &nbsp;Advanced Excel skills and experience with BI Tools such as Power BI is considered a plus. • &nbsp; &nbsp;Excellent analytical, organizational, and communication skills. • &nbsp; &nbsp;Experience working in cloud-based environments (e.g. Google Cloud, or similar). • &nbsp; &nbsp;Ability to work independently and manage multiple priorities with accuracy and efficiency.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Commissions Analyst

The Senior Financial Accountant is responsible for evaluating, controlling, consolidating and reporting the actual financial statements, results and disclosures in compliance with IFRS, Vodafone Group guidelines, local GAAP and tax legislation. Manages the annual audit process and liaises with external auditors.<ul><li>Ensure accurate and timely preparation of consolidated financial statements to VF Group and local tax authorities (statutory) ensuring compliance with IFRS, and local accounting principles</li><li>Accountable for the Balance sheet reconciliations deliverable ensuring any open, aged items are actioned in a correct and timely manner</li><li>Develop and implement internal controls to safeguard the company’s assets</li><li>Continuous engagement with the Shared service centre, FP&amp;A, Tax, VF Group reporting, CFO, external auditors and other key senior stakeholders</li><li>Translate commercial business scenarios into accounting memos for signoff</li></ul>Who you are<ul><li>Chartered Accountant (ACA, ACCA or CPA)</li><li>Class A Accountant license from the Economic Chamber of Greece</li><li>6+ years’ experience in IFRS accounting, reporting, consolidation</li><li>Proven experience as a Financial Accountant or similar role in a group or multi-entity structure, ideally within the Telecom sector</li><li>Excellent analytical and problem-solving skills with a strategic mindset.</li><li>Experience with financial consolidation and ERP/reporting systems.</li><li>Strong stakeholder management skills with the ability to engage with senior colleagues</li><li>Ability to work in a fast-paced, dynamic environment with competing priorities.</li><li>Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams.</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•  &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp; •  &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •  &nbsp;Unlimited access to learning resources and trainings&nbsp; •  &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •  &nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •  &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •  &nbsp;Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Senior Financial Accountant

Join our dynamic team as the COO, where you will lead and oversee all operational aspects of new customer onboarding end-to-end, manage customer lifetime support processes, Merchant Risk, and other Acquirers' service provisioning—while maintaining data confidentiality, driving operational excellence by reducing costs and effort required to deliver services, and undertaking initiatives to support these objectives.&nbsp;Day-to-Day Responsibilities<ul><li>Oversee Merchant Onboarding operations, end-to-end from digital or physical channels up to physical or digital product delivery.</li><li>Manage the supply chain operations in terms of optimum quantities, short-term future needs and anticipated support volume needs. Develop and execute&nbsp; strategies to safeguard uninterrupted provision of services even at times where demand exceeds capacity.</li><li>Budget and execute in line with Group guidance.</li><li>Oversee the Support operations teams, dealing with 1st and 2nd level support for customers, as well as 2nd level technical support for products and Customer Complaints.</li><li>Oversee the 1st Line of Defense (1st LOD) operations and Dispute management teams.</li><li>Segregate and safeguard other Acquirers' business for services that are provided by Cardlink, by applying nessesary policies.</li><li>Optimize costs, improve service quality, apply cutting edge technologies including and not limited to A.I. tools to every possible aspect of operations to minimize standardized activities where manual interventions are required today.</li><li>Manage sub-contractor relationships including and not limited to Agreement scoping, SLA performances and ever-demanding cost reductions with the use of new technologies and methods.</li><li>Manage and monitor KPIs for customer application processing, risk assessment performance, call center and digital support services provisioning and customer satisfaction ratings.</li><li>Take key part in projects surrounding legacy system replacements or migrations to Worldline Group for systems used by Operations.</li></ul>&nbsp;&nbsp;Who Are We Looking ForWe look for big thinkers. People who can drive positive change, step up, and show what’s next—people with passion, a can-do attitude, and a hunger to learn and grow. In practice this means:<ul><li>Proven 8+ years of senior leadership experience in acceptance, acquiring, or financial services sectors.</li><li>Track record of scaling high-volume operations efficiently within demanding environments.</li><li>Strong familiarity with new technologies, such as automation, system integrations, and AI tools.</li><li>Demonstrated ability to lead cross-functional teams, manage complex projects, and influence stakeholders.</li><li>Excellent problem-solving skills, strategic thinking, and capability to foster a culture of continuous improvement.</li><li>Experience managing budgets, SLAs, and vendor relationships in a fast-paced environment.</li><li>Ability to adapt quickly, thrive under pressure, and drive change within a dynamic organization.</li></ul>&nbsp;Shape the evolution.We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, a can-do attitude, and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real societal impact. With our empowering culture, innovative technology, and extensive training programs, we help you accelerate your career wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that’s yours to own.Learn more about life at Worldline at&nbsp;<a target="_new" rel="noopener noreferrer nofollow" href="https://jobs.worldline.com/">jobs.worldline.com</a>.We are proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy and related conditions), sexual orientation, gender identity, age, disability status, or any other legally protected characteristic.

COO Worldline

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