Φίλτρα

Θέσεις Εργασίας - Ελλάδα - Customer Service Call Center 

 

(227 Αποτελέσματα)

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills What you’ll be doing at Concentrix Greece: Key Responsibilities: Proactive outreach to the assigned book of business Identify & prioritize revenue growth opportunity with ability to project & forecast revenue based of seasonality and client's priority Consultative Sales: Demonstrate a commitment to consultative sales to achieve client goals. Portfolio Management: Responsible for managing a portfolio of medium business clients to grow their revenue and our client's revenue. Client Needs Analysis: Prioritize outreach plans based on an understanding of clients and their needs. Market Research: Gain a fundamental understanding of industries, market(s), and client business models to customize experiences for local advertisers. Tailored Solutions: Identify sales opportunities and provide clients with tailored solutions to meet their objectives. Product Optimization: Engage with clients proactively and reactively to frequently assess and optimize product performance. Continuous Improvement: Suggest improvements for ad products and customer experiences. Knowledge Development: Develop and maintain expert working knowledge of our advertising solutions and their impact on performance. Experience/Skills Required: Language Proficiency: Fluency in Arabic with a very good command of English (at least B2 level). Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage. Work Ethic: Highly motivated individuals with a strong work ethic are desired. Sales Experience: At least 3 year overall strong sales-oriented outlook, including: Short sales cycles High volume proactive outreach Immediate implementation or adoption of recommended solutions. Delivering exceptional customer experience for a one-touch service model. Ability to perform in a fast-paced environment, having accountability of own metrics and results. Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach What we offer:   Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program Achievable monthly performance bonus A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant   You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
UNISON - Αγγελίεσ - Θέσεισ Εργασίασ

customer service executive (αχαρνές)

Αχαρνές

-
17 Φεβ 2025 από 

UNISON

Κύριες Αρμοδιότητες Έχει την ευθύνη του κυκλώματος της παραγγελιοληψίας για τα αιτήματα που αναλαμβάνει να φέρει εις πέρας (λήψη παραγγελίας, καταχώρηση, αποστολή και παραλαβή από τον πελάτη στο σωστό χρόνο). Είναι υπεύθυνος/η για την ορθή και γρήγορη εκτέλεση των παραγγελιών από τη λήψη τους έως και την παράδοση στον πελάτη. Διαχειρίζεται τη συνολική επικοινωνία (τηλεφωνική και ηλεκτρονική υποστήριξη) με τον πελάτη και είναι ο κεντρικός άξονας επικοινωνίας του πελάτη μέχρι την ολοκλήρωση της παραλαβής της παραγγελίας. Έχει την ευθύνη της σύνταξης των προσφορών και της ηλεκτρονικής αποστολής τους. Διαχειρίζεται τον όγκο των παραπόνων των πελατών με στόχο τη διασφάλιση της άμεσης επίλυσής τους. Προωθεί άμεσα τα θέματα που χρειάζονται εξειδικευμένη υποστήριξη στο επόμενο επίπεδο ανάλογα με την φύση του αιτήματος. Προτεραιοποιεί (σε περίπτωση έλλειψης) - σε συνεννόηση με τις πωλήσεις και τους Product Managers όταν απαιτείται - τα αποθέματα της εταιρίας προς διάθεση, βάσει των αναγκών των πελατών. Εάν και όποτε κριθεί απαραίτητο, επικοινωνεί με τους πελάτες για να απαντήσει σε ερωτήσεις ή να επιλύσει προβλήματα διάθεσης. Στα πλαίσια αυτού, διατηρεί και την επικοινωνία με την εταιρία courier-μεταφορείς. Ενημερώνεται για τα προϊόντα και τις υπηρεσίες της εταιρίας και για τον ανταγωνισμό, μέσα από τη δομημένη επικοινωνία που έχει αποφασίσει η εταιρία. Τηρεί όλες τις διαδικασίες και λειτουργίες του τμήματος του που επηρεάζουν την ικανοποίηση των πελατών και προτείνει εναλλακτικές όπου απαιτείται. Προφίλ Υποψηφίου Πτυχίο (ΤΕΙ ή ΙΕΚ- ΣΑΕΚ ) Ηλεκτρολόγου Μηχανικού / Μηχανικού Αυτοματισμού / Μηχανικού Βιομηχανικού Σχεδιασμού & Παραγωγής ή αντίστοιχου πεδίου. Εμπειρία 2+ χρόνια σε αντίστοιχη θέση σε εταιρικό περιβάλλον. Εμπειρία στη χρήση ERP/CRM συστημάτων. Άριστη γνώση του MS Office. Εξαιρετική γνώση της Αγγλικής γλώσσας (γραπτή και προφορική). Εξαιρετικές επικοινωνιακές ικανότητες. Υπευθυνότητα, οργάνωση και συνέπεια στην τήρηση χρονοδιαγραμμάτων. Παροχές Πλήρης πενθήμερη απασχόληση (08:30-16:30). Ιδιωτική ασφάλιση υγείας και ατυχημάτων. Bonus βάσει εταιρικής πολιτικής.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- english / spanish

Θεσσαλονίκη

-
17 Φεβ 2025 από 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- english / portuguese

Θεσσαλονίκη

-
17 Φεβ 2025 από 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- german/english

Θεσσαλονίκη

-
17 Φεβ 2025 από 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist - french/english

Θεσσαλονίκη

-
17 Φεβ 2025 από 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

b2b sales specialist- english / italian

Θεσσαλονίκη

-
17 Φεβ 2025 από 

TaskUs

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales. Duties and Responsibilities Research and Outreach: Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs). Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs. Lead Qualification and Management: Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings. Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.  Maintain and manage client accounts, ensuring a high level of engagement and satisfaction. Customer Engagement: Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues. Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach. Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.   Collaboration and Feedback: Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions. Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs. Sales Execution: Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention. Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system. Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos. Training and Compliance: Participate in training sessions as required and adhere to company policies and procedures. Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards. Reporting: Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.   Competencies and Skills: Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs. Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes. Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements. Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs. System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency. Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions. Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities. Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.   We Would Really Like You to Have: Sales Environment Understanding: A strong grasp of the sales landscape and dynamics. Sales Experience: Prior experience in a sales environment is advantageous. Fintech Experience: Familiarity with fintech products or services is a plus. Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment. Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications. Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport. Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail. Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration. Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty. Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively. Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.   What can you expect from this role? Competitive salary Comprehensive benefits package Ample opportunities for professional development and learning from various departments A vibrant and inclusive work environment   Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team.   How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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Doryssa Hotels & Resorts - Αγγελίεσ - Θέσεισ Εργασίασ

guest relations agent

Σάμος

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17 Φεβ 2025 από 

Doryssa Hotels & Resorts

As a Guest Relations Agent your responsibilities include: Providing guests with a memorable experience Handling guest interactions and special requests with the highest level of customer service and in a timely manner Building a rapport with guests and colleagues Providing information about the hotel facilities programs and services Providing personalized customer service Addressing and escalating customer complaints To be successful, we are looking for the following: Experience in a lifestyle brand Work well in a team Excellent communication skills Fluent in English and Greek Experience with PMS system Knows how to leave lasting impressions Passionate about hospitality with an energetic and polite personality   We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Κέντρο Εξυπηρέτησης / Call Center
Στο χώρο εργασίας
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Πλήρης απασχόληση
Doryssa Hotels & Resorts - Αγγελίεσ - Θέσεισ Εργασίασ

reservations agent

Σάμος

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17 Φεβ 2025 από 

Doryssa Hotels & Resorts

As a Reservations Agent your responsibilities include: Handling the requests from guests, companies and travel agents via phone and other platforms Providing information about the hotel facilities programs and services Answering guest calls Assisting clients with planning and making reservations and process payments Providing personalized customer service To be successful, we are looking for the following: Experience in a lifestyle brand Work well in a team Excellent communication skills Fluent in English and Greek Experience with PMS system Knows how to leave lasting impressions Passionate about hospitality with an energetic and polite personality   We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.   Get in touch! Send your CV: [email protected]

Κέντρο Εξυπηρέτησης / Call Center
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TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

bilingual turkish/english customer care specialist

Θεσσαλονίκη

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17 Φεβ 2025 από 

TaskUs

Customer Care Specialist-Turkish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist. Responsibilities: Experience in technical-based customer assistance through voice, chat, and email Previous experience dealing with the challenges faced in a customer-focused role  Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward. Problem-solving and critical thinking skills A passion for problem-solving with the customer’s interest and satisfaction being the primary goal Social Media Savvy Ability to effectively and correctly communicate verbally and in written format Role Requirements: Must be bilingual in Turkish (C2/Native) and English (B2/C1) speaking and writing Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions  Great communication skills, written and orally Demonstrate strong abilities to work independently and as a remote team player Must be adaptable and flexible, demonstrating abilities to work with process and information changes Must be willing to participate in a background screening Proven customer communication experience (E-mail & Phone) Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity Employer How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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