Πληροφορική

Χρηματοοικονομικά

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Άλλο

Διοίκηση Επιχειρήσεων

Ανθρώπινο Δυναμικό / HR

Τηλεπικοινωνίες

Δημοσιογραφία / ΜΜΕ

Κέντρο Εξυπηρέτησης / Call Center

Νομικές Υπηρεσίες

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

Hybrid

As the Product and Delivery Director in Worldline's payments division, you will play a pivotal role in driving the strategic direction and execution of payment solutions. You will lead product innovation, ensure market acceptance, and manage the end-to-end delivery of cutting-edge payment solutions that address evolving market demands and client needs.&nbsp;Day-to-Day Responsibilities&nbsp;<ol><li>Strategic Leadership &amp; Innovation</li></ol><ul><li>Lead the innovation pipeline for payment products, ensuring solutions meet evolving customer needs while aligning with Worldline's strategic objectives</li><li>Collaborate with industry partners to assess emerging trends and deliver industry-leading innovative payment solutions</li><li>Establish and execute a comprehensive product acceptance strategy across multiple channels (in-store, online, mobile)</li></ul><ol><li>Product Development &amp; Acceptance</li></ol><ul><li>Oversee the development of cutting-edge, seamless multi-device payment solutions from conceptualization to market launch</li><li>Ensure flawless execution of product deployments and drive quality improvement to achieve zero-defect scenarios</li><li>Lead cross-functional teams in enhancing product features to improve the customer experience, based on market trends and customer insights</li></ul><ol><li>Stakeholder Management</li></ol><ul><li>Work with Sales teams to develop go-to-market strategies for new payment solutions</li><li>Cultivate relationships with strategic partners (financial institutions, technology providers) to expand payment ecosystem</li><li>Collaborate with internal teams including Technology, Operations, Compliance and Sales</li><li>Act as a key liaison between business and technical teams</li></ul><ol><li>Performance Monitoring</li></ol><ul><li>Establish KPIs and metrics to track product performance, acceptance rates, and customer satisfaction</li><li>Monitor operational performance as an integrated aspect of enterprise governance</li><li>Ensure solutions comply with industry regulations and standards, prioritizing customer security and data protection</li></ul>&nbsp;Who Are We Looking For&nbsp;We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:&nbsp;<ul><li>Professional with a Bachelor's degree in Business, Technology or related field; Master's degree is a plus</li><li>Experience of 10+ years in product management, innovation, or relevant roles ideally within the payments industry</li><li>Strong understanding of payment processing, fintech, and emerging payment trends</li><li>Leadership and team management experience</li><li>Excellent communication and stakeholder management skills</li><li>Strategic thinking with hands-on execution capabilities</li><li>Ability to drive innovation in a rapidly changing environment</li></ul>&nbsp;Perks &amp; Benefits&nbsp;At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:&nbsp;<ul><li>Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.</li><li>Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.</li><li>Enjoy wide range of benefits: medical insurance, life insurance, pension found.</li><li>Enjoy remote work (50%).</li><li>Enjoy wide range of training through our eLearning platforms (Linkedin Learning, Percipio, Speex, Cross Knowledge).</li></ul>&nbsp;Shape the evolution&nbsp;We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.Learn more about life at Worldline at jobs.worldline.com&nbsp;We are proud to be an Equal Opportunity employer. We do&nbsp;not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Product and Delivery Director

We are seeking an experienced Head of PMO to lead and scale the PMO function to ensure consistent, high-quality delivery of customer projects. You will define and implement the Temenos Implementation methodologies with a specific focus on the project management methodologies, standards, and tools to optimize delivery performance, ensure profitability, and enhance customer satisfaction. This role requires collaboration with regional delivery teams, governance, and finance leaders to drive operational excellence. This role will pivotally ensure best-in-class project and program management practices, aligning with the Delivery model to drive consistency, efficiency, and financial performance across large-scale projects and initiatives.In your role, you will be responsible for nurturing a project management community of more than 100 people, defining, designing, developing, and delivering Project Management training, and supporting the project managers from lead generation until project delivery.The ideal candidate will have a strong project management background and some solid experience in service sales. Deep expertise in large project delivery (ideally in the financial sector) and financial acumen to manage budgets and financial performance without external assistance complete the profile.OPPORTUNITIES<ul><li>Maintain and improve the Temenos Implementation methodologies in collaboration with the other business units’ part of the Delivery organization.</li><li>Maintain and develop autonomously the Temenos Project Management methodology.</li><li>Enforce project management frameworks, standards, and best practices.</li><li>project audits and lessons learned.</li><li>Maintain and enhance the Temenos project management tools (risk management, project estimation and so on) in partnership with the other business units of the Delivery organization and the services contractual templates in collaboration with the legal team.</li><li>Drive continuous improvement initiatives to enhance delivery efficiency.</li><li>Develop the framework to ensure that Temenos project managers can deliver the contractual commitment whilst achieving the expected financial results, drive customer satisfaction and create opportunities for up-sell and cross-sell.</li><li>Oversee the end-to-end execution of customer projects, ensuring they are delivered on time, within scope, and on budget while achieving maximum customer satisfaction.</li><li>Establish standardized PMO methodologies, processes, and tools to optimize project execution and risk management.</li><li>Leverage data insights to recommend improvements in project delivery and operational efficiency</li><li>Provide strategic direction and support to project managers, ensuring high-quality and timely delivery.</li><li>Foster a culture of accountability, transparency, and innovation within the PMO function.</li><li>Identify, assess, and mitigate project-level risks (e.g., scope creep, delivery delays, resource constraints).</li><li>Establish early warning systems for detecting and addressing project issues.</li><li>Implement escalation protocols to raise critical project risks</li></ul>SKILLS<ul><li>Proven experience in building and scaling PMO teams and project/program management, preferably within the technology or financial services sector.</li><li>Expertise in leading large-scale projects in the financial sector.</li><li>Strong financial management skills, with the ability to own and run a P&amp;L independently. Familiarity with financial reporting and forecasting&nbsp;tools.</li><li>Proven track record of improving project efficiency and delivery timelines.</li><li>Strong people management skills, including coaching and mentoring.</li><li>Strong leadership and stakeholder management skills. Experience collaborating with senior leadership, sales, and finance teams.</li><li>Strong customer engagement skills and ability to manage expectations.</li><li>Experience in driving continuous improvement initiatives and process optimization.</li><li>Excellent analytical and problem-solving abilities.</li></ul>VALUES<ul><li>Care&nbsp;about&nbsp;driving continuous improvement initiatives and process optimization.</li><li>Commit&nbsp;to strong people management skills, including coaching and mentoring.</li><li>Collaborate in&nbsp;leading large-scale projects in the financial sector.</li><li>Challenge&nbsp;the status quo.</li></ul> SOME OF OUR BENEFITS include:<ul><li>﻿Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month</li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership</li><li>Family care:&nbsp;4 weeks of paid family care leave</li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge</li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Head of PMO

We are seeking an experienced Head of PMO Governance Director to optimize and enforce the governance framework for our global delivery organization. You will provide strategic oversight, risk management, and compliance across the entire customer project portfolio. You will validate that our projects are delivered in alignment with the company’s financial objectives, contractual obligations, and quality standards. Part of your scope work is the definition of objectives and key results (OKRs) to measure the success of our project and of the Delivery business unit at large. You also need to identify sweet spots and leakages in our performance and proactively suggest remedy actions for the latter.The Head of Governance will oversee a large global team, maintaining financial oversight of the project’s P&amp;Ls with full and driving operational excellence across delivery teams.The ideal candidate will have a strong project management background, deep expertise in governance frameworks, and the financial acumen to manage budgets and financial performance without external assistance.This role involves collaborating with senior leadership, and internal delivery teams to mitigate risks, resolve escalations, and drive consistent service excellence.OPPORTUNITIES<ul><li>﻿Define and implement a governance framework to ensure effective oversight and management of project delivery.</li><li>Oversee contract compliance, risk management, and financial controls.</li><li>Support the customer escalation team and help manage contractual disputes.</li><li>Collaborate with the PMO, finance, and legal teams to enforce governance policies.</li><li>Define Objective and Key Results (OKRs) and reporting framework to track project and Delivery organization performance.</li><li>Provide regular reports to the executive leadership team on portfolio performance, risks, and compliance</li><li>Partner with senior leadership and stakeholders to align governance practices with business objectives.</li><li>Lead and manage a large global team, fostering collaboration and operational excellence.</li><li>Foster a culture of accountability, transparency, and innovation within the Governance function.</li></ul>SKILLS<ul><li>Proven experience in governance and project/program management, preferably within the technology or financial services sector.</li><li>Strong financial management skills, with the ability to own and run a P&amp;L independently.</li><li>Expertise in project methodologies (Agile, SAFe, Waterfall, Hybrid) and governance best practices.</li><li>Experience in managing large-scale transformation initiatives and leading large global teams.</li><li>Ability to strategically align governance frameworks with corporate objectives.</li><li>Strong leadership and stakeholder management skills.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strategic Governance and Risk Management: Proven experience in project and portfolio governance for external customer delivery, expertise in contract compliance, risk assessment, and mitigation strategies, and strong knowledge of regulatory and legal frameworks related to external service delivery.</li><li>Working knowledge of IFRS (International Financial Reporting Standards)</li><li>Financial and Commercial Acumen: experience in financial oversight, including revenue tracking, profitability analysis, and cost control, and ability to interpret financial reports and assess contract profitability.</li><li>Experience with SAFe® (SAFe. Scaled Agile Framework) and ITIL methodologies and with SaaS and Managed Services is preferred to support scalable and efficient delivery processes.</li><li>Proficiency in project portfolio management (PPM) tools is a plus.</li><li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, are a plus.</li></ul>VALUES<ul><li>Care&nbsp;about proficiency in project portfolio management.</li><li>Commit&nbsp;to&nbsp;financial oversight.</li><li>Collaborate&nbsp;with the PMO, finance, and legal teams to enforce governance policies.</li><li>Challenge&nbsp;the status quo.&nbsp;</li></ul>SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month</li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership</li><li>Family care:&nbsp;4 weeks of paid family care leave</li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge</li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

Head of Governance

Φίλτρα

Τομέας

Σύμβαση Χρόνου

Χώρος Εργασίας

Τύπος εργασίας

Ημερομηνία δημοσίευσης

Θέσεις Εργασίας Ελλάδα, Διοίκηση Επιχειρήσεων

product and delivery director

Worldline

head of pmo

Temenos

head of governance

Temenos