NUMO Hotels & Resorts

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Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Oversee and coordinate day-to day Front Office operations (Reception, Guest Relations, Night Audit).</li><li>Ensure excellent guest service throughout arrival, stay, and departure.</li><li>Monitor KPIs, budgets, daily financial transactions, and reports.</li><li>Lead, train, and evaluate the Front Office team, preparing work schedules.</li><li>Handle guest complaints, feedback, and online reviews with professionalism.</li><li>Ensure compliance with company policies, safety, and quality standards.</li><li>Collaborate with Housekeeping, Maintenance, Reservations, and Guest Experience.</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality Management or related field</li><li>At least 3 years of experience in a front office management position in a 5-star hotel</li><li>Strong leadership and training skills to ensure team development</li><li>Excellent proficiency in English, knowledge of a second language is a plus</li><li>Proficient in hotel management software (preferably Opera) and Microsoft Office Suite</li><li>Exceptional customer service skills with a focus on guest satisfaction</li><li>Strong problem-solving abilities and the ability to work under pressure</li><li>Excellent communication and interpersonal skills</li><li>Attention to detail and exceptional organizational skills</li><li>Flexibility in scheduling and the willingness to handle diverse situations</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Front Office Manager

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Welcoming and greeting guests providing a friendly, efficient and courteous service</li><li>Managing all the necessary procedures during arrival and departure of the guests</li><li>Providing information to guests in regards of the hotel facilities, events and services</li><li>Handling telephone calls, emails or personal client’s requests</li><li>Working closely with all departments and ensure guests satisfaction at all times</li><li>Effectively handling guests’ feedback, comments or complaints</li><li>Keep a high level of personal grooming standards and appearance</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality/Tourism would be an advantage</li><li>Proven experience as Front Office Agent in a 5* luxury hotel</li><li>Excellent knowledge of Opera PMS</li><li>Fluency in English and in a second foreign language</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Front Office Agents

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Welcoming and greeting guests providing a friendly, efficient and courteous service</li><li>Managing all the necessary procedures during arrival and departure of the guests</li><li>Providing information to guests in regards of the hotel facilities, events and services</li><li>Handling telephone calls, emails or personal client’s requests</li><li>Working closely with all departments and ensure guests satisfaction at all times</li><li>Effectively handling guests’ feedback, comments or complaints</li><li>Keep a high level of personal grooming standards and appearance</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality/Tourism would be an advantage</li><li>Proven experience as Front Office Agent in a 5* luxury hotel</li><li>Excellent knowledge of Opera PMS</li><li>Fluency in English and in a second foreign language</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Greet guests upon arrival and making them feel welcomed</li><li>Meet and exceed guests expectations by anticipating the services they might require</li><li>Be a source of information to guests and promote hotel’s services and facilities or local unique experiences</li><li>Accommodate general and unique requests</li><li>Diffuse conflict or tense situations with guests</li><li>Build a long term relationship with the clients</li><li>Excellent cooperation with other internal departments to ensure guest satisfaction</li></ul>Requirements<ul><li>Bachelor Degree in Tourism or Hospitality Management</li><li>At least 3 years of previous service in a corresponding position in 5 * star hotelsExcellent knowledge of English</li><li>Very good knowledge of German language and proven oral communication skills</li><li>Excellent computer skills</li><li>Previous service in customer service departments</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Guest Experience Agent

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Manage all Food &amp; Beverage daily operations</li><li>Monitor customer satisfaction and service improvement</li><li>Immediate and effective response to complaints</li><li>Responsible for scheduling,&nbsp;training and mentoring of the F&amp;B staff &nbsp;</li><li>Support inventory management by tracking stock levels, ordering supplies and ensuring operational needs are met</li><li>Ensure proper implementation of health and safety rules in the food departments</li></ul>Requirements<ul><li>Degree of Higher or Higher School of Tourism Professions, domestic or foreign</li><li>Excellent knowledge of English</li><li>Very good knowledge of a second language will be an advantage</li><li>Experience of at least 2 years in a similar position in 5 * hotels or restaurants</li><li>Very good knowledge of using computer programs (MS Office, POS)</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

NUMO Hotels & Resorts

front office manager