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SeaCrete Hotels is looking for Guest Relations SpecialistJob Description:• Complaint management and prompt customer service• Maintaining the company's high standards• Ability to Produce ReviewsCandidate profile:• Enthusiastic and pleasant personality oriented towards customer service and satisfaction• Excellent knowledge of English• Knowledge of German or French will be considered an additional asset• Professional experience in a similar position, in large 5-star hotels• Very good knowledge of Social MediaCompany benefits:• Pleasant working environment• Accommodation (for people outside the area) and three meals daily• Career development prospects• Continuous Education

GUEST RELATIONS SPECIALIST

Metaxa Hospitality Group, awarded as the "Best Hospitality Group in Greece" by the World Travel Awards 2021 - 2025, has been creating unique experiences of authentic hospitality for more than five decades and invites you to become a member of a group of multi-awarded in Crete and Santorini.Metaxa Hospitality Group is looking for its Sales &amp; Marketing Department based in Heraklion:Digital Marketing AssistantWe are seeking a Digital Marketing Assistant to support the execution and day-to-day management of our digital marketing activities across the Group’s portfolio. The role will focus on campaign support, reporting, and operational coordination, contributing to the effectiveness and consistency of our digital presence.Key Responsibilities:Campaign Execution Support<ul><li>Assist in the setup and implementation of digital campaigns across platforms (Google Ads, Meta Ads)</li><li>Upload and manage campaign assets, ensuring accuracy and alignment with campaign requirements</li><li>Perform quality checks before and during campaign launches</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor campaign performance on a daily basis and highlight any irregularities or optimization opportunities</li><li>Prepare recurring reports and support the analysis of campaign performance</li><li>Ensure accuracy and consistency of reported data</li></ul>Collaboration &amp; Content Coordination<ul><li>Work closely with the Copywriter and Art Director to support the development of cohesive and effective marketing campaigns</li><li>Ensure alignment between campaign requirements and delivered creative assets across channels</li></ul>Operational &amp; Coordination Support<ul><li>Maintain internal documentation and campaign structures</li><li>Support coordination between Digital Marketing, other internal teams, and external collaborators</li></ul>RequirementsNecessary qualifications:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>Basic understanding of paid media platforms (Google Ads and/or Meta Ads)</li><li>Knowledge of Social Media Marketing and social media management</li><li>Proficiency in Microsoft Excel and familiarity with Microsoft 365 tools</li><li>Very good knowledge of the English language (both written and spoken)</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple tasks in a structured and timely manner</li></ul>Desired qualifications:<ul><li>1–2 years of experience in digital marketing or a related field, ideally within the hospitality or tourism sector</li><li>Familiarity with Google Ads and Meta Ads platforms</li><li>Basic knowledge of Google Analytics</li></ul>&nbsp;Soft Skills<ul><li>Proactive with a willingness to learn and develop</li><li>Detail-oriented with a structured approach to execution</li><li>Strong team collaboration and communication skills</li><li>Ability to follow processes and ensure consistency</li></ul>Benefits<ul><li>Competitive salary remuneration</li><li>Career development in a fast-paced, growing work environment.</li><li>Training opportunities.</li><li>Full year job</li><li>Friendly work environment</li></ul>

Digital Marketing Assistant - Heraklion, Crete

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.

Πρακτική Άσκηση

We are currently looking for a Brand Manager based in Greece to join our Vitam team. Vitam is the leading brand of YF category in Greece and the biggest brand of Flora Food Group SEE portfolio.&nbsp;This role is a maternity cover position offered under a fixed‑term contract (12-18 months)&nbsp;As a Brand Manager, working together cross-functionally with Sales, Trade Marketing, supply chain and finance teams, you will leverage and translate the full capability of the Global Flora Food Group organization into a localized marketing plan to drive sustainable growth. Working in a local brand you will have the opportunity to build the strategy and communication from scratch. The position will report to the Marketing Manager of Greece.&nbsp;Your strong motivation and your knowledge within the FMCG or retail landscape will enable you to shape how consumers experience and engage with our products every day. You should have excellent analytics skills and you love looking at the data and coming up with insights and recommendations on how to grow and push the business into the right direction. You are a great communicator in English, able to build relationships with both the internal teams but also our external partners. You are determined to deliver on the commitments you make.&nbsp;We’re looking for someone who thrives in a fast-paced environment, enjoys end‑to‑end ownership, and has the determination to make an impact. A self-starter, able to work autonomously and integrate into the wider team with ease to really start supporting the function from Day 1. &nbsp;&nbsp;More details?&nbsp;&nbsp;Main Responsibilities:<ul><li>Responsible for the development, coordination, and implementation of the brand strategy</li><li>Develop consumer-first growth plans across the 7Ps, rooted in insights and market trends</li><li>Lead and support new product launches and relaunches</li><li>Oversee portfolio performance and RGM initiatives to drive profitability and reduce complexity</li><li>Responsible for budget monitoring and control</li><li>Analyze P&amp;L results and own your brands' performance</li><li>Contribute to the S&amp;OP process and gap-filling initiatives</li><li>Analyze brand performance (category trends, market share, competition, consumer behavior) and initiate corrective actions when needed</li><li>Develop seasonal and thematic activations (e.g., holiday recipes and activations)</li><li>Present brand plans to internal stakeholders</li><li>Plan and execute ATL (TV, OOH, print) and BTL (in-store, sampling, events) campaigns</li><li>Collaborating with digital teams on social media and influencer marketing</li><li>Track campaign KPIs, including reach, engagement, and ROI</li></ul>&nbsp;So, what does it take to be successful in this role?<ul><li>You have a proven track record of 3–5 years in Marketing/Brand Management within FMCG</li><li>You have a strong understanding of business financials and solid analytical skills</li><li>You have excellent communication and presentation skills</li><li>You have a hands-on, entrepreneurial mindset with a strong consumer focus</li><li>You are able to work both independently and as part of a team</li><li>You have excellent proficiency in Microsoft Office (Excel, PowerPoint)</li><li>You are fluent in English</li></ul>Your strong personality and entrepreneurial spirit will enable you to identify and develop collaboration opportunities to drive growth. Your drive to get things done and your willingness to challenge the status quo will be highly valued. If you naturally spot growth opportunities and are motivated to make a real impact, Flora Food Group is the right place for you.Additionally, your flexibility and proactive mindset will enable you to thrive at Flora Food Group.

Θέσεις Εργασίας Ειδικός Social Media Κρήτη

guest relations specialist

SeaCrete Hotels

digital marketing assistant - heraklion, crete

Metaxa Hospitality Group

πρακτική άσκηση

Zeus International Hotels & Resorts

brand manager vitam

Flora Food Group

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