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Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) Crete  

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Crete 

Ως Captain, θα έχετε καθοριστικό ρόλο στη διαμόρφωση της εμπειρίας φιλοξενίας των επισκεπτών μας. Με ηγετική παρουσία και υψηλά πρότυπα επαγγελματισμού, θα συντονίζετε τη λειτουργία του σέρβις στον χώρο ευθύνης σας, διασφαλίζοντας άψογη εξυπηρέτηση και ομαλή συνεργασία όλων των τμημάτων.Ο ρόλος αυτός συνδυάζει επιχειρησιακή οργάνωση, καθοδήγηση ομάδας και άμεση επαφή με τον επισκέπτη, με στόχο τη δημιουργία αξέχαστων εμπειριών.&nbsp;Ζωή στο Ξενοδοχείο / ΘέρετροΤο επισιτιστικό τμήμα είναι ζωντανό, δυναμικό και απαιτητικό. Κάθε βάρδια έχει τον δικό της ρυθμό — συντονισμός ομάδας, επικοινωνία με κουζίνα και bar, διαχείριση αιτημάτων και συνεχής προσαρμογή. Ως Captain, θα είστε το σημείο αναφοράς που διασφαλίζει ποιότητα, ροή και αρμονία στην εξυπηρέτηση.Θα εργάζεστε σε ένα περιβάλλον που ενθαρρύνει την εξέλιξη, τη συνεργασία και τη συνεχή βελτίωση.&nbsp;Τι θα κάνετε<ul><li>Επιβλέπετε και διαχειρίζεστε τη λειτουργία του σέρβις στον χώρο ευθύνης σας</li><li>Διασφαλίζετε υψηλά πρότυπα φιλοξενίας και εξαιρετική εμπειρία επισκεπτών</li><li>Λειτουργείτε ως σύνδεσμος μεταξύ ομάδας σέρβις, κουζίνας και bar</li><li>Υποστηρίζετε, εκπαιδεύετε και καθοδηγείτε τα μέλη της ομάδας</li><li>Διαχειρίζεστε σχόλια και παράπονα επισκεπτών με επαγγελματισμό και φροντίδα</li><li>Συμβάλλετε στη βελτιστοποίηση των διαδικασιών εξυπηρέτησης</li></ul>&nbsp;Αυτό που σας κάνει ξεχωριστούςΠιστεύουμε ότι ένας εξαιρετικός Captain εμπνέει την ομάδα του, διατηρεί υψηλά standards και παραμένει πάντα προσανατολισμένος στον επισκέπτη.&nbsp;Αναζητούμε άτομα που:<ul><li>Διαθέτουν αποδεδειγμένη εμπειρία σε αντίστοιχη θέση σε ξενοδοχεία ή resorts υψηλών προδιαγραφών</li><li>Έχουν ισχυρές ηγετικές και οργανωτικές δεξιότητες</li><li>Διακρίνονται για την προσοχή στη λεπτομέρεια και την προληπτική στάση</li><li>Έχουν άριστες επικοινωνιακές και επιλυτικές ικανότητες</li><li>Διαθέτουν πάθος για τη φιλοξενία και την παροχή ποιοτικών εμπειριών</li></ul>&nbsp;Γιατί να ενταχθείτε στην ομάδα μας<ul><li>Δυναμικό και υποστηρικτικό εργασιακό περιβάλλον</li><li>Ευκαιρίες επαγγελματικής εξέλιξης και ανάπτυξης καριέρας</li><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Διαμονή (μόνο για εργασία σε resorts) και διατροφή</li></ul>&nbsp;

Restaurant Captain

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Oversee the daily operation of the restaurant(s), ensuring excellence in guest service and satisfaction</li><li>Ensure smooth coordination between kitchen, bar, and service teams</li><li>Maintain high standards of hygiene, service, and hospitality according to company and Hilton brand standards</li><li>Handle customer feedback proactively and with professionalism</li><li>Train, develop, and motivate the restaurant team to achieve service excellence</li><li>Supervise scheduling and shift planning to ensure optimum staffing</li><li>Ensure compliance with health &amp; safety, ISO, and HACCP regulations</li><li>Report on daily operations, guest satisfaction, and team performance to the F&amp;B Manager</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality Management or related field</li><li>Excellent command of the English language</li><li>A second language will be considered an asset</li><li>Minimum&nbsp;2 years of experience in a similar position&nbsp;in a 5-star hotel or fine-dining restaurant</li><li>Computer literacy (MS Office, POS systems)</li><li>Strong leadership, team management, and communication skills</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Restaurant Manager

We are currently looking for a&nbsp;Laboratory Supervisor for our new project in BOAK.&nbsp;&nbsp;Your role will encompass:&nbsp;<ul><li>Participates in the Implementation of Project Quality Plan and Project Quality System and monitors the proper adherence to procedures to ensure and control compliance of construction projects with regulations, codes, specifications, contractual and quality requirements.</li><li>Participates in the development of Site Laboratory’s quality documents and forms (Laboratory Procedures, Quality Control Forms, Method Statements etc). Ensures all laboratory testing services are conducted in accordance with company protocols and industry standards (e.g., ASTM, AASHTO, DPWH).</li><li>Conduct on-site inspections of materials and workmanship (e.g., structural, MEP, finishes) to ensure adherence to drawings and specifications.</li><li>Oversees laboratory operations, including the testing of soils, aggregates, concrete, and asphalt, and ensure the laboratory is kept clean and orderly.</li><li>Inspect incoming materials and verify they meet project specifications and standards.</li><li>Trains, mentors, and supervise laboratory technicians and field staff.</li><li>Manages calibration, verification, and maintenance of all lab equipment to ensure reliable results.</li><li>Reviews and signs off on laboratory test reports and maintains organized, compliant records.</li><li>Liaise with 2nd party agencies and conducts QC Inspections &amp; Audits to Construction Sites &amp; Subcontractor’s facilities (e.g batching plants, steel structure manufacturers etc) to monitor the compliance with QA/QC Management System, Company Policies, standards, and legislation.</li><li>Provides Technical support and guidance to Project team &amp; subcontractors for effective management of Site Quality issues.</li><li>Participates in managing Non-Conformities in proposition and evaluation of corrective &amp; preventive actions. Assists in planning of necessary measures to remove QC deviations and non-conformities and to prevent reoccurrence. Follows up on any observation recorded in collaboration with Site team.</li><li>Manages external Laboratories for material testing (soil, aggregate, concrete etc) and on-site testing, according to project Inspection &amp; Test Plans.</li><li>Carries out technical review of procurement documentation, materials &amp; equipment regarding Quality issues. Participates in the procedure for Material Evaluation &amp; Submission to Client in collaboration with Site teams.</li><li>Participates in Site meetings and meetings with the Client regarding Quality issues when required.</li><li>Preparess QC and Site Laboratory reports (daily, weekly, monthly).</li><li>Participates in the Implementation of ISO 9001:2015 standard.</li></ul>&nbsp;What you bring to the role:&nbsp;<ul><li>Degree in Civil Engineering or equivalent qualifications.</li><li>Minimum 5 to 7 years of evidenced experience in the QC Sector as a Laboratory Supervisor.</li><li>Current Construction Quality Control Management certifications.</li><li>Good knowledge and hands-on experience in External &amp; Internal Quality Audits.</li><li>Sound knowledge and experience in ISO 9001:2015 Quality Management System.</li><li>Strong analytical and technical troubleshooting skills</li><li>Team player with the ability to work independently.</li><li>Good communication skills, both written and oral.</li><li>Ability to identify and intervene in problem areas, well-developed problem-solving skills.</li><li>Ability to interface seamlessly with engineering, construction, and operations contractors.</li><li>Fluency in English (verbal and written) is necessary.</li></ul>&nbsp;Your Benefits:&nbsp;<ul><li>Competitive remuneration package</li><li>Group Health Insurance program</li><li>Discount on the household electricity bill</li><li>Pension Plan</li><li>Ticket Restaurant</li></ul>

Laboratory Supervisor | METKA ATE

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Θέσεις Εργασίας Επόπτης Εστιατορίου Κρήτη

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