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Our FinTech project&nbsp;is a dynamic banking organization active in seven countries, with total assets of €60.0 billion and 13,512 employees. With a total network of 700 branches in Greece and abroad, it offers a comprehensive range of financial products and services to its retail and corporate customers. It holds a strategic position in retail and business banking in Bulgaria and Serbia, as well as offering distinguished Wealth Management services in Cyprus, Luxembourg and London and is also present in Romania. Until now, we had build the biggest Omnichannel in the area of technology in the GR market regarding the FinTech area. We have already implemented more than 10 Scrum Teams and now we expand our portfolio of services.We are currently seeking a&nbsp;Web Designer&nbsp;to join a digital transformation initiative for a major banking client. The role offers flexibility in working arrangements along with competitive compensation.Role Responsibilities:The Web Designer will serve as the link between the UI/UX Engineer and the Front-End Engineer, ensuring the smooth translation of design assets into structured web pages.<ul><li>Convert&nbsp;Figma design files&nbsp;into clean, responsive&nbsp;HTML/CSS&nbsp;code.</li><li>Collaborate closely with the UI/UX Engineer and Front-End Engineer.</li><li>Ensure design fidelity, responsiveness, and cross-browser compatibility.</li><li>Deliver HTML/CSS handoffs for further integration by the React development team.</li><li>Contribute to Agile team workflows and sprint delivery.</li></ul>Required Skills:<ul><li>2 to 6 years of experience in web/UI development or digital design.</li><li>Strong knowledge of&nbsp;HTML5,&nbsp;CSS3, and responsive design principles.</li><li>Experience working with&nbsp;Figma&nbsp;and translating designs into front-end code.</li><li>Familiarity with mobile-first development and cross-browser testing.</li><li>React experience is a plus, but not a requirement.</li></ul>Working Model:<ul><li>Hybrid: 3 days remote / 2 days onsite (Athens).</li><li>Fully Remote: Available depending on profile and experience.</li></ul>Let’s talk about us:<ul><li>A competitive salary.</li><li>Signing Bonus.</li><li>Brand new equipment.</li><li>Exciting &amp; friendly work environment.</li><li>Career &amp; competencies’ development.</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn.</li><li>L&amp;D plan for your career improvement.</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings.</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction.</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>If you’re interested in contributing to a high-impact banking project and collaborating within a modern digital delivery environment, we encourage you to apply.

Web Designer

We are the&nbsp;1st Hub for Developers!&nbsp;Our motto is&nbsp;“From Developers to Developers”! Our vision is to provide real career opportunities for candidates that want to take the next step in their career. Code.Career is the first process that you will speak&nbsp;with developers (only!) and tech (freak) experts!About the Role:Our client, a leading organization in the insurance sector, is seeking a highly motivated and creative UI/UX Designer to join their team. This role is centered around a major redesign project for a responsive website that plays a key role in their digital strategy. The goal is to modernize the user experience, enhance website performance and conversions, and extend user engagement to facilitate cross-selling opportunities.Key Responsibilities:<ul><li>Conduct user research and usability testing to understand user needs and identify pain points.</li><li>Audit the existing website and propose solutions to improve performance and user experience.</li><li>Lead the redesign of a responsive website with a focus on UX (approximately 80% UX and 20% UI).</li><li>Create wireframes, user flows, and interactive prototypes to communicate design solutions.</li><li>Collaborate with developers and other stakeholders to ensure the design is implemented effectively and aligns with business goals.</li><li>Optimize information architecture and user journeys to increase user engagement and cross-selling opportunities.</li><li>Use analytics and user feedback to inform design decisions and iterate on improvements.</li><li>Ensure the website is accessible and responsive across all devices.</li></ul>Key Requirements:<ul><li>3+ years of experience in UX/UI design, with a strong focus on UX research and strategy.</li><li>Proven track record of redesigning complex, responsive websites in a high-traffic environment.</li><li>Proficiency in design and prototyping tools (e.g. Figma, Adobe XD, Sketch).</li><li>Strong knowledge of interaction design principles, usability heuristics, and accessibility standards.</li><li>Ability to balance user needs with business objectives and translate insights into actionable design improvements.</li><li>Excellent communication and collaboration skills, with experience working in cross-functional teams.</li><li>Understanding of conversion rate optimization (CRO) and how to apply it to design.</li></ul>What We Offer:<ul><li>Competitive compensation package.</li><li>Flexible working arrangement (3 days remote per week).</li><li>The opportunity to lead a high-impact project that will shape the digital experience for thousands of users.</li><li>A dynamic and collaborative work environment where design is a key strategic focus.</li></ul>

UIUX Designer

We are seeking a talented&nbsp;UI/UX Designer&nbsp;to join our team and contribute to designing intuitive and user-friendly digital experiences.Responsibilities:<ul><li>Design engaging and user-centric interfaces for web and mobile applications.</li><li>Collaborate with product managers and developers to implement intuitive user journeys.</li><li>Conduct user research and translate insights into wireframes, prototypes, and final designs.</li><li>Please make sure design consistency across platforms and products, follows the brand guidelines.</li><li>Create and maintain design systems, ensuring scalability and flexibility.</li></ul>Requirements:<ul><li>1-3 years of experience in UI/UX design.</li><li>Proficiency in&nbsp;Figma&nbsp;for creating wireframes, prototypes, and design systems.</li><li>Experience working on&nbsp;banking&nbsp;or&nbsp;fintech projects&nbsp;is a plus.</li><li>Strong understanding of user-centred design principles and best practices.</li><li>Excellent communication and collaboration skills.</li></ul>Let’s talk about us:<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>If you’re passionate about creating exceptional digital experiences, we’d love to hear from you!

UI/UX Designer

Code.Hub&nbsp;was awarded in 2021 &amp; 2020 with Gold Awards as the best company in the market regarding our services and again in 2022 as the Rising Star of the year, taking first place in “Best Talent Management Strategy &amp; Initiative” and “Best Youth Employment Initiative”. Code.Hub works together with leading global professional services companies, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Code.Hub works with high-end technologies to help clients improve their performance and create sustainable value for their stakeholders.About the RoleWe are seeking a highly experienced&nbsp;Staff Engineer-level leader&nbsp;to join us as our&nbsp;Tech Program Manager, responsible for orchestrating the company’s end-to-end&nbsp;digital transformation journey. Sitting at the intersection of technology and strategic execution, this role will work closely with Chapter Leaders and report to the CTO—monitoring the progress of transformation initiatives across all departments, aligning technical and business priorities, and ensuring cohesive delivery from legacy modernization to future-ready architecture.This role requires a strong&nbsp;full-stack mindset&nbsp;and&nbsp;architectural fluency, capable of bridging modern engineering principles with the realities of legacy systems and enterprise environments. You will provide high-level technical guidance to cross-functional teams and ensure alignment across all digital initiatives.Key Responsibilities<ul><li>Own the full lifecycle of the company’s digital transformation program, from roadmap tracking to cross-department coordination and strategic alignment.</li><li>Act as a&nbsp;technical advisor to the CTO, reporting progress, flagging risks, and suggesting course corrections when necessary.</li><li>Work closely with business units, product teams, and engineering leads to ensure initiatives are technically feasible, scalable, and integrated.</li><li>Provide&nbsp;system-level guidance&nbsp;across cloud, data, applications, integrations, and platforms—balancing legacy realities with modern opportunities.</li><li>Ensure transformation projects are aligned in their architecture and delivery models to avoid fragmentation or redundancy.</li><li>Lead&nbsp;technical governance conversations&nbsp;across functions to ensure best practices in architecture, interoperability, and long-term sustainability.</li><li>Serve as a thought partner for identifying gaps, redundancies, or untapped opportunities in our tech ecosystem.</li></ul>What You Bring<ul><li>10+ years of experience&nbsp;in software engineering, systems architecture, or platform leadership roles.</li><li>Proven experience in&nbsp;overseeing enterprise-wide transformation programs, large-scale replatforming efforts, or cross-functional architecture modernization.</li><li>Strong&nbsp;full stack knowledge: cloud platforms (AWS, Azure, GCP), APIs and integrations, business applications (ERP/CRM), legacy systems, modern microservices and frontend/backend/mobile architecture.</li><li>A&nbsp;systems-thinker mindset, with the ability to balance innovation with operational stability.</li><li>Excellent communication skills and the ability to speak fluently across both business and technical stakeholders.</li><li>Strong documentation, planning, and roadmap alignment capabilities.</li><li>Experience with transformation initiatives in mid-size or enterprise consulting or product companies.</li></ul>

Tech Program Manager (Staff Engineer – Digital Transformation)

Our client&nbsp;is a leading crowdfunding platform dedicated to empowering individuals and organizations to bring their ideas to life and specialized mainly in real estate. They are seeking a proactive and experienced IT Support and Maintenance Specialist to join their dynamic team. This role is pivotal in ensuring the seamless operation, security, and performance of their platform, providing support for users, and maintaining the infrastructure that powers their growing community.Job Responsibilities:<ul><li>Provide day-to-day IT support for internal teams, troubleshooting technical issues related to the crowdfunding platform.</li><li>Monitor, maintain, and optimize the performance and uptime of the platform’s infrastructure, including web servers, databases, and cloud services.</li><li>Implement system updates, patches, and upgrades to ensure optimal functionality and security.</li><li>Collaborate with development teams to resolve bugs, troubleshoot technical problems, and deploy new features.</li><li>Implement and enforce security measures to safeguard user data, financial transactions, and sensitive platform information.</li><li>Perform regular system backups and disaster recovery procedures.</li><li>Troubleshoot and resolve performance issues, ensuring minimal downtime and disruption to platform users.</li><li>Prepare documentation for systems, processes, and procedures related to platform maintenance and troubleshooting.</li><li>Stay up to date with industry trends, best practices, and emerging technologies relevant to crowdfunding platforms and IT infrastructure.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).</li><li>Proven experience in IT support, systems administration, or platform maintenance, preferably within a web-based environment.</li><li>Strong knowledge of cloud infrastructure (AWS, Azure, Google Cloud, etc.), server management, and web technologies.</li><li>Experience with databases (MySQL, PostgreSQL, etc.) and website performance monitoring tools.</li><li>Solid understanding of security protocols, including data encryption, firewall configuration, and vulnerability management.</li><li>Proficiency in troubleshooting and resolving software and hardware issues.</li><li>Ability to work in a fast-paced environment, manage multiple tasks, and prioritize effectively.</li><li>Excellent communication skills, both written and verbal, with the ability to explain technical issues to non-technical team members.</li></ul>Preferred Qualifications:<ul><li>Experience with crowdfunding platforms or similar online transaction-based systems.</li><li>Familiarity with agile methodologies and project management tools.</li><li>Certifications in IT-related fields (e.g., CompTIA A+, Microsoft Certified, AWS Certified Solutions Architect, etc.).</li></ul>Why Join Them?<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development in a rapidly expanding tech environment and an innovative company.</li><li>Flexible work schedule with remote options available.</li><li>Work with a passionate and supportive team dedicated to making a positive impact through crowdfunding.</li></ul>If you’re a detail-oriented IT professional with a passion for maintaining cutting-edge technology, we would love to hear from you! Apply today to join their team and help shape the future of crowdfunding.

System Administrator

Our Gaming project&nbsp;is for leading GameTech company in Greece and one of the fastest-growing in Europe &amp; US. Being International with a local approach, the company is currently operating in 6 countries.With people at the core of everything they do, their team of 800+ talented and enthusiastic people fuels their international expansion with their passion, maintaining an “eyes-on-the-customer” approach and a unique One Team spirit. Continuous improvement is what they strive for, from professional development to team-bonding activities, while being efficient and making things happen is what their team’s minds are set on. The Role: Software Engineer in TestAs a Software Engineer in Test, you will utilize your experience and technical expertise to make your mark in our software development’s life cycle. Relish the chance to create an impact in this key role where you will liaise with talented engineers and business experts. Your understanding of the testing life-cycle will see you liaise seamlessly with a broad cross-section of colleagues, product owners and stakeholders, and provide a vote of confidence regarding the quality of the product.<ul><li>Review user stories and acceptance criteria in order to develop effective test plans and both manual and automated tests cases in collaboration with the development team</li><li>Participate actively in scrum ceremonies in order to distribute test cases according to the test pyramid</li><li>Estimate, prioritize, plan and coordinate testing activities</li><li>Responsible for the STLC of new features on testing suites, taking technical ownership to ensure timely and quality delivery</li><li>Researching test tools, methodologies, and trends and upgrading existing practices and processes.</li></ul>What you will bringWe are looking for a Software Engineer in Test who is a team player with a can-do attitude and excellent communication skills.<ul><li>BS/MS degree in Computer Science/Software Engineering or an IT related discipline</li><li>3+ years of experience as a Software Development Engineer in Test</li><li>Hands on experience in OOP languages (C# preferable)</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Hands-on experience with web browser automation tools (e.g. Selenium / Playwright)</li><li>Good understanding of all levels of the testing pyramid</li><li>Experience in defect tracking and test management tools such as JIRA, X-Ray etc</li><li>Familiarity with relational database engines (SQL)</li><li>Experience working with Agile/Scrum software development methodology</li><li>Experience working closely with product teams to understand requirements and verify/validate they are met</li><li>Passion for continuous learning and self-development</li><li>Fluent communication skills in English (both written &amp; verbal)</li></ul>Let’s talk about us<ul><li>Hybrid working model</li><li>A competitive salary</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers<ul><li>You are eligible to have free pass to all training Code. Learn activities.</li><li>Training &amp; Tech Mentor for your induction.</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

Software Engineer in Test

Currently, we are looking for Software Engineers who love to code, focus on “getting things done” and enjoy learning and collaborating.More specifically, as a Software Engineer in one of our Scrum Teams, you will develop end-to-end modern applications for our high traffic, real-time products by using state-of-the-art technologies and to offer a unique online experience to our customers.Tech Stack: .NET Core, C#, Microservices, REST API, RabbitMQ, MS SQL Server, OpenShift.What you’ll spend time on<ul><li>Building highly efficient back-end systems in containerized environments.</li><li>Developing clean, re-usable code using SOLID principles, OO design, tests with focus on simplicity.</li><li>Engaging in fruitful and proof-driven technological discussions with colleagues to find the best solutions.</li><li>Conducting code reviews.</li></ul> What we’re looking for<ul><li>Team spirit, problem-solving and Agile mindset.</li><li>&nbsp;Ability to make informed decisions with input from customers’ requirements, design discussions and research.</li><li>A concrete understanding of OO principles.</li><li>Experience with C# and the .NET ecosystem.</li><li>Experience with database systems.</li><li>Knowledge of most commonly used design patterns.</li></ul>Let’s talk about us<ul><li>Every challenge is an opportunity for&nbsp;innovation, we are committed to continuous improvement.</li><li>Integrity&nbsp;is at the heart of our relationships. We practice open, honest communication.</li><li>Great things happen with&nbsp;teamwork. Diverse ideas and perspectives are celebrated.</li><li>We empower our team members to take&nbsp;ownership&nbsp;of their work, holding ourselves accountable for the results.</li><li>We create a culture of&nbsp;respect&nbsp;and&nbsp;inclusion, where all feel valued and empowered to contribute their best.</li><li>Our&nbsp;clients’ success&nbsp;is our success. We strive to deliver solutions that exceed their expectations.</li></ul>What we offer<ul><li>Work remotely or with a hybrid model.</li><li>Participation at Conferences around the world.</li><li>Private health insurance plan for you and your family.</li><li>A brand-new laptop and home office equipment of your choice.</li><li>You are eligible to have a free pass to all training Code.Learn activities.</li><li>Unlimited access to LinkedIn Learning platform.</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

Software Engineer (.NET)

Our client&nbsp;is a premier software development firm specializing in the delivery of large-scale ICT projects tailored for the public sector. Their company was founded with a mission to transform public services through the strategic implementation of cutting-edge technology. With a profound understanding of the unique needs and challenges faced by government agencies, they are committed to providing solutions that drive efficiency, transparency, and enhanced citizen engagement.Their core services include custom software development, ICT project management, system integration, cybersecurity, cloud solutions, and data analytics. Each service is meticulously designed to meet the specific requirements of public sector organizations.Their company stands out due to their extensive experience and proven track record in the public sector. They have successfully implemented numerous large-scale projects, each driving significant improvements in service delivery and operational efficiency.The role:As a member of their Development team, you will be:<ul><li>Developing and testing quality features from start to end using best practices and according to their standards</li><li>Writing clean, testable code and deliver fit for the purpose solutions</li><li>Proactively ensure scalability and performance of the deliverables</li><li>Complying with secure code development</li><li>Performing code reviews, test, and debug</li><li>Code Refactoring</li><li>Sharing knowledge within the team</li><li>Keeping up to date with industry trends and technology developments</li></ul>Essential Qualifications/skills:<ul><li>BSc in Computer Science or a similar discipline</li><li>At least 3 years of hands-on coding experience in web applications</li><li>Strong understanding of RDBMS</li><li>Experience with C# and the .NET Framework or Java and Spring Boot</li><li>Experience with typescript and Angular framework</li><li>Strong understanding of object-oriented programming and design patterns</li><li>Strong understanding of stateless Single Page Applications and APIs (Rest, Soap etc)</li><li>Foster a collaborative and productive team environment</li></ul>Preferred skills/experience (not mandatory):<ul><li>Microsoft entity framework experience</li><li>Understanding of basic OWASP web security ruleset</li><li>Experience with Angular JS framework</li><li>Experience with Git</li><li>Experience with usage of task management tools like Jira, teamwork etc</li></ul>They offer:<ul><li>Competitive compensation package</li><li>Continuous training and professional development opportunities</li><li>A friendly and vibrant workplace atmosphere</li><li>Opportunities to participate in cutting-edge projects</li></ul>

Software Engineer

At our client’s, they are on a mission to build the digital financial infrastructure that underpins e-commerce in Greece, empowering marketplaces and merchants to thrive.They are a team of enthusiastic individuals, driven by their values to Empower Customers, work as a Team Together, Manage Risk, and Get Stuff Done.They are proud to have built the payments layer connecting most Greek marketplaces and merchants with world-class payment schemes like Visa and MasterCard. Their systems connect to thousands of banks in Greece and across the globe. They process tens of thousands of transactions every day — that’s billions of euros flowing through their tech. If you’ve ever bought something online in Greece, chances are you’ve already used their payments infrastructure.Our client is both a tech company and a regulated financial services institution. That means you’ll have exposure to both cutting-edge technology and the dynamic world of financial services.The RoleAs a Site Reliability Engineer at our client’s, your primary focus is to ensure system resiliency and reliability in accordance with the AWS Well-Architected Framework. You will use automation to guarantee high availability and disaster recovery within the designated RPO (Recovery Point Objective) and RTO (Recovery Time Objective). Security is your top priority, and you’ll establish processes to satisfy regulatory obligations. Monitoring, observability, and incident response are integral parts of your role.Their Challenges<ul><li>Scale: Their business is growing fast — and their systems need to keep up. Expect to work on scaling architecture to global levels and solve complex performance challenges.</li><li>Breadth: They are expanding their product line constantly. You’ll work with APIs and infrastructure from innovative payment providers like Google, Apple, and Amazon.</li><li>Depth: They are relentless in improving their tech. As they grow, they continuously refactor and optimize their existing codebase and infrastructure.</li></ul>You Will:<ul><li>Work with a variety of internal systems and external interfaces.</li><li>Get exposure to the unique world of payments, working closely with Visa, Mastercard, and other major schemes.</li><li>Collaborate with your teammates and share knowledge freely.</li><li>Deepen your understanding of cloud-native technologies, Agile processes, and automated CI/CD practices.</li><li>Build products that directly impact nearly everyone who shops online in Greece.</li><li>Collaborate cross-functionally with Product, Sales, Compliance, AML, and Operations teams.</li><li>Research and develop new features that help merchants and marketplaces grow.</li><li>Grow your own skills — they will sponsor training and certifications for motivated team members.</li></ul>Their StackAWS / Terraform / SaltStack / Load Balancers(HAProxy)/ NGINX &amp; Apache / MariaDB (RDS) / MongoDB (Atlas) / GitHub CI/CD / Python &amp; Bash / Containers &amp; Orchestrators (EKS, ECS) / CDNs (Cloudflare, CloudFront) / Cloudflare (DNS, WAF, CDN, Security)Your Profile<ul><li>2+ years of experience as a DevOps, SRE, or Systems Engineer at a product-driven company.</li><li>Working knowledge of AWS or equivalent cloud providers (Azure, GCP) is preferred.</li><li>Experience with Terraform and infrastructure-as-code practices.</li><li>Familiarity with SaltStack (or related configuration management tools).</li><li>Solid Linux skills, including troubleshooting and performance tuning.</li><li>Strong understanding of networking fundamentals (DNS, TCP/IP, HTTP, load balancing).</li><li>Experience with NGINX or Apache, as well as load balancers like HAProxy.</li><li>Proficient in Python and Bash.</li><li>Experience working with containers (Docker) and interested in container orchestration (EKS/ECS).</li><li>Exposure to CI/CD pipelines and automation (preferably with GitHub Actions).</li><li>Analytical mindset and diligent approach to monitoring and debugging systems.</li></ul>Nice to Have:<ul><li>Experience with monitoring and observability tools (CloudWatch, Grafana, Prometheus).</li><li>Familiarity with CDNs (CloudFront, Cloudflare).</li><li>Interest in cloud security, resiliency, and performance optimization.</li><li>Participation in on-call rotations or experience with incident management.</li></ul>What They Care About:<ul><li>A finance and payments background is a plus but not a must-have.</li><li>Familiarity with the specifics of their tech stack is not an issue; their team will coach you – they want you to succeed!</li><li>Be creative, open-minded and commercially driven.</li><li>You thrive in team-based environments and can co-operate with stakeholders from all departments and levels of the organisation.</li><li>Have high levels of user empathy, and care for improving customer experience.</li><li>Take pride in being an Engineer and apply your skills in a multitude of problems spanning across multiple verticals.</li><li>Enjoy both learning and sharing with your team.</li></ul>We are looking forward to hearing from you!

Site Reliability Engineer (SRE)

The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.About ThemOur client&nbsp;is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.Key Responsibilities<ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul>Special Duties<ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul>Required Skills<ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul>Desired Skills<ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul>What You Can ExpectAt our client’s,&nbsp;you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.Reporting StructureReports to:&nbsp;IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises:&nbsp;NoneGeneralThe holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

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web designer

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ui/ux designer

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tech program manager (staff engineer – digital transformation)

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software engineer in test

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software engineer (.net)

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software engineer

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site reliability engineer (sre)

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service desk agent

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