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The VAS Assurance Associate Engineer is responsible for providing 1st level support and troubleshooting for Value-Added Services (VAS) within the mobile domain, as well as for the Prepay platform. This role focuses on resolving technical and commercial trouble tickets while maintaining an in-depth understanding of the services delivered to Vodafone customers.&nbsp;The successful candidate will proactively escalate and manage issues that may impact service performance, ensuring their availability, stability, and quality. This position requires strong technical coordination and effective communication with internal teams, Customer Operations and Experience units, roaming partners, and third-party service providers. &nbsp;&nbsp;More specifically you will:&nbsp;<ul><li>Troubleshoot technical and commercial customer complaints within the defined scope areas.&nbsp;</li><li>Handle incidents by acting as the Service Desk for network-related issues.&nbsp;</li><li>Perform daily operational activities related to the provisioning of prepaid and value-added services (VAS).&nbsp;</li><li>Execute and monitor work orders to ensure timely and accurate completion.&nbsp;</li><li>Contribute to the development, enhancement, and smooth operation of mobile services.&nbsp;</li><li>Prepare and deliver reports to support operational transparency and continuous improvement.&nbsp;</li></ul>Who you are<ul><li>Self-motivation, strong analytical and problem-solving abilities, and an innovative mindset.&nbsp;</li><li>Ability to prioritize tasks, meet deadlines under pressure, and actively contribute to a collaborative team culture.&nbsp;</li><li>At least 1 year of experience in telecommunications or computer systems (preferred).&nbsp;</li><li>Bachelor’s degree or equivalent qualification in Telecommunications, Electronic Engineering, Physics, or Computer Science.&nbsp;</li><li>Excellent command of the English language, both written and verbal.&nbsp;</li><li>Proficiency with the Microsoft Office suite.&nbsp;</li><li>Fundamental understanding and practical experience with network technologies such as GSM, SS7, LTE, and 5G.&nbsp;</li><li>Familiarity with programming or scripting languages, including VBA, Shell scripting, etc.&nbsp;</li><li>Experience with CRM systems &amp; LLM-based scripting is nice to have</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love&nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;</li><li>Special employee offers and discounts&nbsp;</li></ul>

VAS Assurance Associate Engineer

As a Submarine Cable Senior Enginee, you will be focused on managing submarine cable systems and facilities at the Tympaki Station in Crete, Greece, ensuring operational readiness and customer service quality. The role involves supervision, incident management, and collaboration across various teams (Station Staff Cable Noc, Station customers, Submarine, Deployment &amp; Operations teams) to maintain network stability and support submarine cable operations. Be the main responsible in the station as a Station manager role. The role involves leading by example and supporting adhoc projects as and when necessary. More spesifically, you will:&nbsp;• &nbsp; &nbsp;Be the main contact for the Station as Station Manager role. Supervision and manage of submarine equipment in the Cable Stations-Station routines. Attend incidences when on call. Being able to Manage, support, maintain and control the NOC when need and the cable station equipments. • &nbsp; &nbsp;Project manager for new built and Supervision and manage the facilities in the station to detect any malfunction and prevent outages for the submarine equipment . Coordinate and assist for maintenance periodical operations of the facilities as well as coordinate new built budget and vendors. Comply with the Plan of work, deriverables and Budget. • &nbsp; &nbsp;Maintain knowledge and experience of the various aspects of the submarine equipment management. Maintain relationship with submarine Customers and Submarine engineering team as well as Deployment team • &nbsp; &nbsp;Support on submarine cuts. Provide measures, details of the service affection to the Submarine Engineering Team and fillow their instructions. &nbsp;Who you are• &nbsp; &nbsp;HNC or above in Engineering or Relevant technical experience. • &nbsp; &nbsp;Minimum of 3 years experience on submarine • &nbsp; &nbsp;High customer focused individual who is self- driven towards defined goals • &nbsp; &nbsp;Minimum of 3 years of experience in submarine telecommunications field or Network operations environment demonstrating a strong background in transmission platform builds; with a clear understanding of the technologies used within Vodafone&nbsp; • &nbsp; &nbsp;Proven ability to investigate problem situations, consider key perspectives, analyse needs, evaluate options and define user requirements. • &nbsp; &nbsp;Capable of working in virtual teams in cross cultural working environment and at times of heavier workload to drive solutions • &nbsp; &nbsp;Strong team player with proven record of achieving goals set.Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you· &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece · &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package · &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; · &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad · &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love · &nbsp; &nbsp;Unlimited access to learning resources and trainings · &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; · &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; · &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services · &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; · &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking · &nbsp; &nbsp;Special employee offers and discounts

Submarine Cable Senior Engineer

What you’ll do• &nbsp; &nbsp;Devise services solutions &amp; design for IP Backhaul &amp; Access considering network evolution and future-proofness across the European Region • &nbsp; &nbsp;Introduce service performance dimensioning and KPI guidelines for the access and backhauling and track related service performance KPIs • &nbsp; &nbsp;Define QoS objectives and parameterization in IP Access and Backhaul network segment as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Optimize Service performance through E2E alignment of Transmission and Transport design &amp; use of best practices • &nbsp; &nbsp;Assess security compliance of IP Access &amp; Backhaul NW acroos the European Region and provide recommendations/support plan definition to fill the gaps • &nbsp; &nbsp;Drive the introduction of SDN in relevant network segments• &nbsp; &nbsp;Alignment with network technology strategy and architecture, as well as efficient adaptation to local needs and requirements of local markets. Liaise with vendors and with other functions of Vodafone, to drive the evolution and design of Services in the markets in scope • &nbsp; &nbsp;QoS objectives and parameterization in Transmission (Microwave) and Transport network as part of a harmonized &amp; optimized End to End QoS concept • &nbsp; &nbsp;Service optimization through E2E alignment of Transmission (Microwave) &amp; transport design &amp; use of best practices • &nbsp; &nbsp;Performance KPIs for Access and Backhaul Network Segment • &nbsp; &nbsp;Assess compliancy of the networks with Security GuidelinesWho you are• &nbsp; &nbsp;University degree in Computer Science or Electrical engineering. MSc Telecommunications – preferred. • &nbsp; &nbsp;5 years of professional experience in the telecom industry • &nbsp; &nbsp;Professional certificated (e.g. CCNP, CCIE) will be an advantage Deep knowledge of IP Access &amp; Backhaul technologies &amp; architectures (routers/mw) • &nbsp; &nbsp;Knowledge of techniques to secure services and Infrastructure • &nbsp; &nbsp;Experience in deploy and optimize SDN solutions • &nbsp; &nbsp;Able to challenge given solutions and identify innovation opportunities • &nbsp; &nbsp;Able to understand &amp; interact in both business &amp; technical domains, capturing customer requests and adopting design accordingly • &nbsp; &nbsp;Able to engage markets in collaboration on technical topicsNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discountsts

Senior IP Design & Optimization Engineer

The Enterprise Engineering &amp; Solution (EES) department within Network Engineering is responsible for designing and developing enterprise solutions integrated into the Vodafone network. Within this department, the Enterprise Connectivity Service Engineering team designs and delivers connectivity services such as MPLS Layer 3 VPN (Company Net), Internet Access, and B2B WiFi Hotspot solutionsMore specifically, as an Enterprise Fixed Services Engineer you will: • &nbsp; &nbsp;Manage the life cycle and service responsibility for the network infrastructure of our business Wi-Fi solution implemented in the German market. • &nbsp; &nbsp;Oversee the full lifecycle of projects, including feasibility studies, development, testing, acceptance, and implementation of network platforms, across all technology areas needed to deliver services to business customers. • &nbsp; &nbsp;Design and implement solutions that include both hardware and software components, ensuring their delivery to the markets. • &nbsp; &nbsp;Work closely with local market teams (Sales, VBTS, Product) to assess the network impact of new service requests. • &nbsp; &nbsp;Define project plans in agreement with all involved parties, including external stakeholders. You will outline detailed project activities and continuously monitor and track progress. • &nbsp; &nbsp;Conduct testing activities, including analysing technical requirements, developing test specifications, executing tests, creating test reports, identifying errors, and troubleshooting or resolving problems for enterprise services.Who you are• &nbsp; &nbsp;Hold a university degree in Computer Science, Telecommunications, or a related field. • &nbsp; &nbsp;At least 3 years’ experience in the IP Networks sector; experience in the Enterprise Segment and Access Networks is an advantage. • &nbsp; &nbsp;Possess a good understanding of broader technology aspects in telecommunications and ICT. • &nbsp; &nbsp;Demonstrate advanced knowledge of IP Network, Routing technologies and their protocols. • &nbsp; &nbsp;Experience in solution design as part of engineering tasks. • &nbsp; &nbsp;Knowledge of Nokia SR is an advantage. • &nbsp; &nbsp;Knowledge and experience with WiFi access points and tunnelling protocols • &nbsp; &nbsp;Understanding of security considerations and market solutions in this area. • &nbsp; &nbsp;Familiarity with inter-functional relationships between network elements. • &nbsp; &nbsp;Financial awareness and acumen. • &nbsp; &nbsp;Project Management certification is considered a plus. • &nbsp; &nbsp;Ability to work within virtual teams and interface with multinational clients. • &nbsp; &nbsp;Ability to autonomously identify problems and develop solutions • &nbsp; &nbsp;Good knowledge of overall network architecture (all domains). • &nbsp; &nbsp;Very good command of English. German language skills are welcome. What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discounts

Senior Enterprise Engineer

As a Senior Cyber Security Specialist, you will be responsible for driving Governance, Risk, and Control (GRC) initiatives within the organization's cyber security function. You will play a key role in implementing controls to safeguard the organization's information systems, assets, and data from potential cyber threats, ensuring adherence to the organization’s cyber security control framework. In addition, the role is strongly focused on cyber compliance reporting activities to local and European Regulatory bodies, thus requiring strong communication and consulting skills as well as a deep understanding of cyber security best practices, risk management, and compliance frameworks.More specifically you will:<ul><li>Ensure Vodafone Greece complies with Group’s cyber security control framework</li><li>Support proper execution of the local cyber security processes</li><li>Support ISO 27001 certification compliance activities</li><li>Ensure cyber security control KPIs and relevant risk remediation actions are met</li><li>Support Group and Local Cyber Security Regulatory compliance activities</li></ul>Who you areCore competencies you should have:<ul><li>Bachelor's and/ or Master's degree in Computer Science, Information Security, or a related field</li><li>Proven experience (typically 5+ years) in cyber security</li><li>Strong aptitude for staying updated with the latest cybersecurity trends and best practices</li><li>Effective communication skills to articulate complex technical concepts to both technical and non-technical stakeholders</li><li>Familiarity with relevant regulations and industry standards (i.e. ISO27001, NIST SP 800-53)</li><li>Relevant certifications such as CISSP, CISM, CRISC, or CISA are considered a strong plus</li><li>Agile certifications such as CSM, SAFe or PSM I are considered a plus</li><li>Capable of working collaboratively with cross-functional teams to implement and maintain robust cybersecurity measures</li><li>In-depth knowledge of cyber security principles, standards, and frameworks</li></ul>

Sr. Cyber GRC Specialist

As an ICT Technical Account Manager you will be responsible for performing Presales Analysis and presenting Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration &amp; Infrastructure solutions as well as Software as a Service products). The job holder will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts. &nbsp;<ul><li>Perform daily visits (physical or digital) to investigate &amp; analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements. &nbsp;</li><li>Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses. &nbsp;</li><li>Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions&nbsp;</li><li>Achieve Sales Targets by co-operating with Corporate Account Managers &nbsp;</li><li>Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.&nbsp;</li></ul>Who you are<ul><li>Previous working experience in a similar position in a Telecommunications or IT company&nbsp;</li><li>Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace &amp; Security, EndPoint Security (MS Defender) as well as Integration services for the above&nbsp;</li><li>Experience in technical, both in Greek and English&nbsp;</li><li>Ability and interest to learn about the latest business services and products.&nbsp;</li><li>Very good interpersonal skills and ability of fluent communication with customers and partners. &nbsp;</li><li>Strong results orientation, attention to detail &amp; flexibility to work under pressure &amp; tight timelines&nbsp;</li></ul>

ICT Technical Account Manager

Key accountabilities:&nbsp;<ul><li>Lead HR analytics projects from data extraction to insight delivery</li><li>Design and maintain dashboards and reports using Power BI and Qlik Sense</li><li>Perform advanced data analysis using Python, SQL, and Google Cloud Platform (GCP)</li><li>Build and deploy machine learning models for HR use cases&nbsp;</li><li>Collaborate with HR stakeholders to translate business needs into analytical solutions</li><li>Design and deliver advanced HR analytics projects across the employee lifecycle</li><li>Ensure data quality, governance, and compliance with GDPR and internal policies</li><li>Support ad hoc reporting across the HR organization</li></ul>Who you areCore competencies, knowledge:• &nbsp; &nbsp;Data Visualization: Power BI, Qlik Sense • &nbsp; &nbsp;Programming &amp; Analysis: Python, SQL • &nbsp; &nbsp;Cloud Platforms: Google Cloud Platform (BigQuery, Cloud Storage) • &nbsp; &nbsp;HR Systems: SAP SuccessFactors • &nbsp; &nbsp;Productivity Tools: Excel (advanced), PowerPoint • &nbsp; &nbsp;Experience with predictive modeling in HR contexts • &nbsp; &nbsp;Familiarity with HR metrics and KPIs • &nbsp; &nbsp;Ability to present complex data in a clear and compelling way to non-technical audiences • &nbsp; &nbsp;Familiarity with SAP SuccessFactors will be considered a plus Must have technical / professional qualifications and Experience:&nbsp;• &nbsp; &nbsp;Bachelor’s degree in Mathematics or a related field • &nbsp; &nbsp;Master’s degree in Data Science, Business Analytics, or Statistics • &nbsp; &nbsp;Proven experience in HR analytics or data science roles • &nbsp; &nbsp;Strong communication skills and ability to work cross-functionally • &nbsp; &nbsp;Excellent knowledge of Microsoft Office tools, with advanced Excel skills • &nbsp; &nbsp;Excellent command of the English language

Θέσεις Εργασίας Χαλάνδρι

vas assurance associate engineer

Vodafone

submarine cable senior engineer

Vodafone

senior ip design & optimization engineer

Vodafone

senior enterprise engineer

Vodafone

sr. cyber grc specialist

Vodafone

ict technical account manager

Vodafone

senior hr data scientist

Vodafone

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