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As our Backend Engineer, you’ll contribute&nbsp;to building and optimizing the APIs and backend services that empower our clients to enhance their experiences. The role is perfect for someone who enjoys working on technically challenging projects, delivering high-quality solutions, and collaborating closely with team members to drive results. You’ll work with a modern tech stack including Go, Kubernetes, Docker, Python, the Grafana ecosystem, PostgreSQL, and vector databases—powering robust, scalable, and data-intensive systems. You’ll also collaborate with our AI engineering team, integrating machine learning models and supporting intelligent features.It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.&nbsp;What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:👉 Proven backend development experience: Proficiency in programming languages such as Go, Java/C#, Ruby, or Node.js, with a track record of building efficient and reliable backend systems 👉 Solid foundation in designing and maintaining scalable APIs, distributed systems, data structures, algorithms, data pipelines, and microservices. Comfortable integrating with machine learning models and working with technologies like Go, Python, Docker, Kubernetes, and cloud platforms (e.g., AWS, GCP). Experience with asynchronous processing, REST/gRPC is valuable. Ability to collaborate closely with data scientists and ML engineers to deploy and monitor AI-driven systems effectively. 👉 Collaborative mindset: Ability to work effectively within a team,participating in reviews, taking direction, sharing knowledge, and contributing to the success of joint projects 👉 Focus on quality and testing: Hands-on experience with Test-Driven Development (TDD) and ensuring high standards in code quality and reliability 👉 CI/CD familiarity: Understanding of continuous integration and deployment automation concepts to streamline development workflows 👉 Adaptability and resilience: Skilled at thriving in fast-paced, Agile environments, with experience using tools like JIRA and Git.Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.&nbsp;What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.&nbsp;What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Backend Engineer

Global Network is a Global Strategy &amp; Consulting practice, pulling together multinational and cross-cultural professionals based at key locations around the world. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity.Within Accenture Global Network (GN Song), we drive innovation and deliver value by crafting tailored digital strategies for some of the world’s most successful organisations. Our focus spans marketing, commerce &amp; sales and service functions, supporting transformative strategies that boost business performance, enhance customer experience, and foster long-lasting relationships.WORK YOU WILL DO:<ul><li>Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels.</li><li>Serve as a subject matter expert in CCaaS platforms (Salesforce Service Cloud, Sprinklr, AWS Connect, Genesys Cloud, Nuance CXone, Microsoft Dynamics 365), providing guidance on transformation projects.</li><li>Proactively enhance skills in quality monitoring, WFM, gamification, and AI-powered customer experiences.</li><li>Leverage deep knowledge of industry-specific processes, working with Fortune 500 clients and sophisticated customer interaction operations.</li><li>Motivated to embrace new opportunities and continuously stay updated with certifications, ensuring ongoing improvement in the field.</li></ul>QualificationWHO WE ARE LOOKING FOR?<ul><li>Minimum bachelor’s degree.</li><li>2+ years of experience within Consulting (preferred) and/or other industry experience.</li><li>Solid knowledge and direct experience in leading transformative changes in digital customer service, customer experience design.</li><li>Experience in Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce Service Cloud).</li><li>Excellent English communication skills (written &amp; spoken) required.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Consultant Customer Sales & Service – Service Transformation

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for an Engineering Manager to play a key role in our API team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Engineering Manager you’ll lead a highly capable group of engineers responsible for building and scaling GWI’s API platform. Your focus will be on reliability, performance, and security, while ensuring our APIs are developer-friendly and enable integration into customer ecosystems and AI/LLM platforms. This means overseeing delivery against the roadmap, supporting your team’s effectiveness, and driving operational excellence. You’ll work closely with Product and cross-functional partners to bring initiatives to life, while creating the right environment for engineers to deliver at pace and with confidence.Core responsibilities<ul><li>API delivery &amp; operations: Oversee the design, development, and reliability of GWI’s APIs.</li><li>API lifecycle practices: Ensure strong documentation, standards, versioning, error handling, authentication, and rate limiting.</li><li>Ecosystem integrations: Deliver initiatives to integrate the API, and MCP into customer platforms and AI/LLM agents (Claude, ChatGPT, Copilot).</li><li>Security &amp; compliance: Uphold strong data protection and authentication/authorization standards.</li><li>Monitoring &amp; performance: Drive observability, incident readiness, and continuous performance improvements.</li><li>Monetization enablement: Partner with Product to implement rate limits, quotas, usage metering, and entitlement enforcement.</li><li>Team effectiveness: Set priorities, remove blockers, and maintain healthy, sustainable ways of working.</li><li>Cross-functional collaboration: Work with Product, Security, Legal, GTM, and other Engineering teams to deliver roadmap items predictably and at high quality.</li></ul>It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.What do I need to bring with me? 🧳You’re an experienced engineering leader who combines technical credibility with delivery focus. You know how to get the best from senior engineers, keep teams aligned, and ensure APIs are built and operated to a high standard.Here’s what we’re looking for:<ul><li>Experience managing backend or API-focused teams in SaaS or platform companies.</li><li>Solid technical background in backend engineering (Go, Java, Node.js, or similar) and familiarity with scaling APIs.</li><li>Strong grasp of the API lifecycle: OAuth2, JWT, SSO, versioning, quotas, rate limiting, monitoring, error handling.</li><li>Comfort working in cloud-native environments (ideally Google Cloud) with microservices and CI/CD practices.</li><li>Ability to balance delivery, quality, and sustainability while supporting team health.</li><li>Track record of effective cross-functional collaboration with Product and other stakeholders.</li></ul>Nice to have:<ul><li>Experience with API monetization and entitlements.</li><li>Exposure to AI/LLM integrations or Model Context Protocol (MCP).</li><li>Familiarity with observability practices (Prometheus, Grafana, OpenTelemetry).</li><li>Experience integrating APIs with enterprise SaaS systems.</li></ul>Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required) 👉 Take-home task&nbsp;👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Engineering Manager - Integrations & Ecosystems

We are looking for an IT Processes Specialist. In this role, you will be responsible for analyzing, optimizing, and documenting IT processes to improve overall operational efficiency. You will ensure technology and business procedures are aligned while supporting IT systems and users. What You’ll Be Doing<ul><li>Evaluate and optimize IT processes to enhance performance and implement continuous improvements.</li><li>Document system configurations, workflows, and procedures to maintain accurate technical records.</li><li>Monitor and analyze IT system performance data to identify bottlenecks and improvement opportunities.</li><li>Provide strategic input to align IT and business procedures effectively.</li><li>Train staff on IT systems, best practices, and security protocols.</li><li>Support IT systems through installation, configuration, and troubleshooting activities. </li></ul>What You’ll Bring<ul><li>3+ years of experience in IT process management, IT support, or related roles.</li><li>Strong knowledge of computer systems, networks, and relevant software applications.</li><li>Familiarity with IT Service Management (ITSM) frameworks such as ITIL.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication skills to explain technical concepts to both technical and non-technical audiences.</li><li>Attention to detail with a proactive and continuous improvement mindset. </li></ul>Nice to Haves<ul><li>ITIL certification or other recognized ITSM certifications.</li><li>Experience with process automation tools or workflow management platforms.</li><li>Familiarity with data analysis and reporting tools to support performance monitoring. </li></ul>How We Support Your Growth🍽️ Lunch Is On Us: Monthly allowance for your favorite meals. 🏥 Health First: Private health &amp; life insurance for peace of mind. 💻 Set Up For Success: The right tools to stay connected and perform your best. 📚 Curiosity Never Retires: Access to Udemy for unlimited learning. 🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals. 🎯 Work With The Best: Collaborate with industry-leading clients. 🌈 Celebrate Diversity: Be part of a team that values every perspective. 💸Performance Pays Off: Annual discretionary bonus based on yearly contributions. 🌱 Social Responsibility: Give back through volunteering and sustainability.

IT Processes Specialist

We are looking for a Product Specialist to join our Product team and act as a subject matter expert for our key product areas, including our Consent Platform. You will bridge the gap between business requirements, regulatory needs, and technical implementation, ensuring our products deliver value while remaining compliant.This role combines product expertise, stakeholder management, and hands-on execution to support product development, rollout, and ongoing optimization. What You’ll Be Doing<ul><li>Platform/Product Ownership: Manage and optimize initially our Consent Platform (e.g., cookies, SDKs, privacy preferences), ensuring compliance with global regulations (GDPR, CCPA, ePrivacy, etc.). Develop a deep understanding of other assigned product areas.</li><li>Stakeholder Management: Partner with cross-functional teams including Legal, Engineering, Marketing, and Data Privacy, PMO to align consent solutions with business objectives.</li><li>Requirement Gathering &amp; Documentation: Translate regulatory and business requirements into technical specifications and ensure seamless implementation. </li><li>Product Management Support: Contribute to product backlog management, user story creation, and sprint planning using tools such as Jira. </li><li>Continuous Improvement: Monitor platform performance, identify gaps, and propose enhancements to improve compliance, scalability, and user experience. </li><li>Product Management Support: Contribute to product backlog management, user story creation, and sprint planning using tools such as Jira. </li></ul>What You’ll Bring<ul><li>Solid understanding of data protection regulations (ie.GDPR, CCPA, ePrivacy) and technical concepts (cookies, SDKs, web/app frameworks).</li><li>Experience with product/project management tools (Jira, Confluence, Trello, etc.).</li><li>Strong stakeholder communication skills, with the ability to align technical and non-technical teams.</li><li>Analytical mindset with problem-solving capabilities. </li></ul>How We Support Your Growth🍽️ Lunch Is On Us: Monthly allowance for your favorite meals. 🏥 Health First: Private health &amp; life insurance for peace of mind. 💻 Set Up For Success: The right tools to stay connected and perform your best. 📚 Curiosity Never Retires: Access to Udemy for unlimited learning. 🚀 Career Rocket Fuel: Coaching and mentorship programs tailored to your goals. 🎯 Work With The Best: Collaborate with industry-leading clients. 🌈 Celebrate Diversity: Be part of a team that values every perspective. 💸Performance Pays Off: Annual discretionary bonus based on yearly contributions. 🌱 Social Responsibility: Give back through volunteering and sustainability.

Θέσεις Εργασίας Ειδικός Social Media Στερεά Ελλάδα, Πληροφορική

backend engineer

GWI

consultant customer sales & service – service transformation

Accenture

engineering manager - integrations & ecosystems

GWI

it processes specialist

SILVARE

product specialist

SILVARE

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