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As a Regulatory Requirements Specialist, you will calculate and analyze capital requirements, capital adequacy, and leverage ratios at Alpha Bank and Group level, ensuring accuracy, compliance, and timely reporting to supervisory authorities.&nbsp;What you will be doing&nbsp;<ul><li>Understand the regulatory framework as defined in the Capital Requirements Regulation (EU) No 575/2013 (CRR) and involved in the calculation of Risk Weighted Assets (RWAs) under Pillar I framework</li><li>Stay updated on EBA/ECB guidelines and regulatory developments</li><li>Examine regulatory changes and developments (CRR, Basel IV, BCBS) related to capital management, monitoring and reporting</li><li>Collect data and information, ensuring respective consistency and completeness</li><li>Prepare Common Reporting (COREP) and other relevant comprehensive reporting as well as understand and develop reporting requirements in the context of the Credit and Counterparty Credit Risk, Securitisation Risk, Large Exposures and Leverage Ratio</li><li>Identification of potential process impovements and capabilities to increase consistency, transparency, and reliability of RWAs calculation, governance, and controls process</li><li>Execute a series of operational support tasks (e.g. communication with external and internal collaborators, setting up meetings, following up on deliverables)</li><li>Prepare and update reports, presentations, dashboards and other data with key insights to be presented to the competent Committees of the Bank, using analytical and visualization tools (e.g. SAS, Excel, QlikView)</li></ul>&nbsp;&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in in a quantitative field of study (e.g. Risk Management, Finance, Engineering, Mathematics or Business) or in any other related discipline (a Master Degree will be considered a plus)</li><li>A minimum of two years’ experience in regulatory compliance or prudential reporting in banking or or in a major consulting firm</li><li>Demonstrated experience in at least one or more of the following indicative regulatory reports will be considered an asset: FINREP, COREP and EBA Stress Tests</li><li>Familiarity with big data analysis supported by experience in data analysis and reporting (Microsoft SQL, SPSS) will be considered an asset</li><li>Strong analytical skills and attention to detail</li><li>Proficiency in MS Office and regulatory reporting tools</li><li>Excellent communication skills in Greek and English</li><li>Collaborative, organized, and proactive working style</li></ul>&nbsp;&nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Regulatory Requirements Specialist

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

Turn data into information, information into insight, and insight into business decisions.Essential Duties and Responsibilities:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Design, develop and maintain dashboards and reports using Power BI.</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li><li>Provide training and support to business users on Power BI tools and functionalities</li></ul>Qualifications:<ul><li>Degree in Data Science, Finance, Computer Science, Engineering and other related fields</li><li>Proven experience in data analysis and reporting.</li><li>Expertise in BI and data visualization tools (eg. Power BI)</li><li>Proficiency in SQL, Excel / Spreadsheets for data gathering, analytics and modeling</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong initiative and ability to manage multiple projects, work under pressure and meet strict deadlines</li><li>Previous experience in a sales environment, preferably gained in the retail sector</li><li>Fluency in English.</li></ul>We offer:<ul><li>Career Growth: We invest in your professional development with continuous learning opportunities, mentorship programs, and clear career progression paths.</li><li>Comprehensive Benefits: We offer competitive compensation package, Bonus plan, health insurance, and other benefits to support your well-being.</li><li>Generous employee discounts in all Fourlis concepts – INTERSPORT, IKEA, Foot Locker</li><li>Inclusive Environment: We celebrate diversity and are dedicated to creating an inclusive environment where everyone feels welcome and respected.</li><li>Work from-home flexible policy</li><li>We'd love to hear from you if you are a highly motivated and results-oriented individual with passion.</li></ul>Apply now and join us in shaping the beginning of a New Era!

Data Analyst

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a detail oriented and analytical Revenue Assurance Analyst be part of our successful Revenue Assurance team.You have a challenging mission to:safeguard revenue accuracy, enhance transparency, and strengthen data-driven decision making across the organization. The ideal candidate is analytical, detail-oriented and enjoys working with large datasets, automation tools and cross-functional stakeholdersWhat will you do:&nbsp;<ul><li>Monitor, analyze and maintain Revenue Assurance controls and KPIs, identifying anomalies, inconsistencies and potential revenue leakages</li><li>Perform large-scale data analysis and reconciliation using SQL, BI tools and analytical datasets, transforming raw data into validated business insights</li><li>Conduct record-level data tracing and anomaly investigation, applying statistical techniques and pattern detection logic to validate revenue-related events</li><li>Design, build and maintain automated controls, alerts and dashboards that reduce manual handling and improve monitoring effectiveness and process transparency</li><li>Develop analytical data models and automation workflows that strengthen revenue validation, exceptional handling and periodic reporting</li><li>Support testing and validation activities for new products, pricing updates or system releases, ensuring that RA controls operate correctly after deployment</li><li>Work collaboratively with technical and business stakeholders to enhance data quality, streamline reconciliation processes and improve overall revenue visibility</li><li>Prepare periodic analytical reports, dashboards and management presentations, translating complex findings into actionable recommendations</li></ul>It would be great if you have:&nbsp;<ul><li>BSc in Data Analytics, Computer Science, Engineering, Finance or another quantitative field (MSc is a plus)</li><li>Strong analytical mindset and hands-on experience with data analysis, data modeling and data validation techniques</li><li>Comfort working with SQL, Power BI, Excel automation or similar analytical tools, with the ability to structure, transform and interpret large datasets</li><li>Experience working with big data environments, automated reporting or complex datasets, ideally within a data-driven role</li><li>Strong attention to detail, with the ability to identify anomalies, inconsistencies and data integrity issues</li><li>Ability to collaborate with technical and non-technical stakeholders, contributing to a data-driven and agile working culture</li><li>A proactive, hands-on and result-oriented approach, combined with continuous learning and curiosity</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Θέσεις Εργασίας Manager Οικονομικών Και Λογιστηρίου Στερεά Ελλάδα, Χρηματοοικονομικά - Σελίδα 9

regulatory requirements specialist

Alpha Bank

head of direct banking quality assurance

Eurobank

data analyst

INTERSPORT Greece

revenue assurance analyst

NOVA

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