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We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.Duties and ResponsibilitiesResearch and Outreach:<ul><li>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</li><li>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</li></ul>Lead Qualification and Management:<ul><li>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</li><li>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.&nbsp;</li><li>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</li></ul>Customer Engagement:<ul><li>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</li><li>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</li><li>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</li></ul> &nbsp;Collaboration and Feedback:<ul><li>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</li><li>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</li></ul>Sales Execution:<ul><li>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.</li><li>Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.</li><li>Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.</li></ul>Training and Compliance:<ul><li>Participate in training sessions as required and adhere to company policies and procedures.</li><li>Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards.</li></ul>Reporting:<ul><li>Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.</li></ul> &nbsp;Competencies and Skills:<ul><li>Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.</li><li>Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.</li><li>Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.</li><li>Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.</li><li>System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.</li><li>Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.</li><li>Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities.</li><li>Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.</li></ul> &nbsp;We Would Really Like You to Have:<ul><li>Sales Environment Understanding: A strong grasp of the sales landscape and dynamics.</li><li>Sales Experience: Prior experience in a sales environment is advantageous.</li><li>Fintech Experience: Familiarity with fintech products or services is a plus.</li><li>Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment.</li><li>Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications.</li><li>Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport.</li><li>Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail.</li><li>Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration.</li><li>Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty.</li><li>Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively.</li><li>Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.</li></ul> &nbsp;What can you expect from this role?<ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Ample opportunities for professional development and learning from various departments</li><li>A vibrant and inclusive work environment</li></ul> &nbsp;Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team. &nbsp;How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

B2B Sales Specialist- German/English

Η PlegmaNet, επίσημος συνεργάτης της Nova, αναζητά Συμβούλους Πωλήσεων &amp; Τηλεπικοινωνιών (Digital Campaign Leads) για την προώθηση υπηρεσιών τηλεπικοινωνίας σε υφιστάμενο πελατολόγιο.Αν διαθέτεις επικοινωνιακές δεξιότητες, σε ενδιαφέρει ο χώρος των πωλήσεων και επιθυμείς ένα περιβάλλον με σταθερότητα, προοπτικές και ανταγωνιστικές αποδοχές, θα χαρούμε να γνωριστούμε!Κύριες αρμοδιότητες:<ul><li>Διαχείριση υπάρχοντος πελατολογίου της Nova μέσω εξερχόμενων κλήσεων</li><li>Προώθηση συνδυαστικών υπηρεσιών (cross selling) – διαχείριση εισερχομένων αιτημάτων μέσω social media campaigns (leads)</li><li>Ανάπτυξη σχέσεων εμπιστοσύνης με τους πελάτες</li></ul>Παροχές:<ul><li>Σταθερός μηνιαίος μισθός με αναγνώριση τριετιών &amp; πλήρης ασφάλιση από την 1η ημέρα</li><li>Μηνιαία bonus παραγωγικότητας χωρίς όριο</li><li>Επιπλέον bonus 200€ για κάθε επιτυχημένη σύσταση υποψηφίου (Refer a Friend)</li><li>Σύμβαση αορίστου χρόνου</li><li>Πενθήμερη πρωινή εργασία (Δευτέρα – Παρασκευή)</li><li>Επιλογή ωραρίου:<ul><li>5ωρο – 09:30 – 14:30</li><li>6ωρο – 09:30 – 15:30</li><li>8ωρο – 09:30 – 17:30</li></ul></li><li>Δυνατότητα υβριδικής εργασίας μετά από 2 μήνες</li><li>Συνεχής εκπαίδευση και υποστήριξη από εξειδικευμένο προσωπικό</li><li>Εύκολη πρόσβαση με όλα τα Μέσα Μαζικής Μεταφοράς</li></ul>Απαραίτητα προσόντα:<ul><li>Απόφοιτος/η Λυκείου</li><li>Πολύ καλή γνώση χρήσης Η/Υ</li><li>Επικοινωνιακές δεξιότητες και πελατοκεντρική προσέγγιση</li><li>Επιθυμητή προϋπηρεσία σε πωλήσεις τηλεπικοινωνιών (όχι απαραίτητη)</li></ul>Γίνε μέλος μιας ομάδας με όραμα και προοπτικές εξέλιξης. Στείλε μας το βιογραφικό σου σήμερα!

Υπάλληλοι Γραφείου για Διαχείριση Εισερχομένων Αιτημάτων για Nova (Digital Campaign Leads)

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Fintech Consultant.&nbsp;Why a Fintech Consultant role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of innovative fintech B2B services.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;Being a Fintech consultant you will:<ul><li>Identify new sales opportunities for existing customers.</li><li>Provide support for sales related queries</li><li>Assist/guide in the best way possible using your troubleshooting skills</li><li>Represent a worldwide brand</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Business level in English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Transportation Allowance of 130€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>

Fintech Consultant

The Customer Care Supervisor is responsible for ensuring the delivery of an outstanding after-sales customer experience by leading customer service activities, overseeing the effective resolution of customer inquiries and complaints, and supporting the continuous improvement of customer satisfaction. Acting as the primary escalation point, the role ensures that customer cases are managed efficiently, professionally, and in line with company standards.Key Responsibilities<ul><li>Supervise and support the Customer Care team to ensure high levels of customer satisfaction and service quality.</li><li>Act as the primary escalation point for complex customer inquiries, complaints, and after-sales issues.</li><li>Monitor, track, and follow up on customer cases to ensure timely and effective resolution.</li><li>Ensure all customer interactions are handled professionally, accurately, and in accordance with company procedures.</li><li>Provide expert guidance and information regarding products, services, and automotive-related matters.</li><li>Analyze customer feedback and identify opportunities to improve customer experience and operational processes.</li><li>Monitor team performance through KPIs and service standards, implementing corrective actions where necessary.</li><li>Collaborate with internal departments to resolve customer issues and improve service delivery.</li><li>Prepare reports and maintain accurate records of customer interactions, complaints, and resolutions.</li><li>Support administrative and operational activities related to customer care functions.</li><li>Foster a customer-centric culture and promote continuous improvement initiatives within the team.</li></ul>Qualifications &amp; Skills<ul><li>University degree in Business Administration, Customer Service Management, Marketing, or a related field.</li><li>Proven experience in customer service, customer care, or after-sales support, with previous supervisory experience considered an advantage.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong leadership and team management abilities.</li><li>Customer-focused mindset with a strong commitment to service excellence.</li><li>Results-oriented approach with the ability to achieve performance targets and KPIs.</li><li>Strong organizational and time-management skills.</li><li>Ability to perform effectively under pressure and manage multiple priorities.</li><li>Proactive, dynamic, and solution-oriented working style.</li><li>Technical background and familiarity with the automotive industry will be considered an asset.</li><li>Very good command of English, both written and spoken.</li><li>Excellent knowledge of Microsoft Office applications.</li></ul>What You’ll Get:💰 Competitive salary &amp; benefits package🛍️ Access to our exclusive corporate portal with special discounts just for our Group people🛡️ Private health insurance for peace of mind📈 Pension plan (depending on role/level) – planning ahead made easier🏃‍♀️ On-site gym &amp; Pilates classes at our HQ – your wellness matters!🍝🍔 In-house restaurant with themed Pasta &amp; Burger days – yes, we take lunch seriously!🏓Corporate ping-pong and football tournaments🚀 A vibrant, fast-paced environment with ongoing learning &amp; growth opportunities✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!📩 Apply now and become part of our journey.

Customer Care Supervisor

Intellectica is seeking a Customer Care Agent on behalf of its client, a fast-growing provider of integrated telecommunications and energy solutions. With long-standing strategic partnerships with leading providers in both sectors, the company delivers tailored connectivity and electricity services to a diverse portfolio of retail and business clients. Based in Athens, Greece and reporting to the Sales Manager, the ideal candidate will join a dedicated Customer Care team and play a key role in supporting customers across telecom and energy services, ensuring a consistently high level of service and customer satisfaction.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Respond to incoming customer calls, emails, or messages regarding telecom and energy services</li><li>Provide clear information about plans, billing, payments, and service details</li><li>Assist with basic technical issues (e.g., SIM activation, internet connection checks) and coordinate with the technical team when needed</li><li>Support customers during onboarding, service activation, or plan changes</li><li>Record customer requests and updates accurately in the CRM system</li><li>Follow company guidelines and procedures to ensure consistent and helpful service</li><li>Collaborate with internal teams, such as Sales, Billing, and Technical Support, to resolve customer issues</li><li>Identify simple opportunities for upgrades or additional services when relevant</li><li>Maintain a polite, patient, and professional tone in all interactions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>&nbsp;</li><li>High school diploma or higher; a Bachelor’s degree is a plus</li><li>1–2 years of experience in customer care, call center, retail, or another service-related role</li><li>Experience in telecommunications or energy services is strongly preferred</li><li>Proficiency in CRM Systems and MS Office</li><li>Fluent in both English and Greek</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>Clear and effective communication skills</li><li>Strong customer‑focused approach</li><li>Patience and attentive listening ability</li><li>Positive and practical problem‑solving mindset</li><li>Cooperative and supportive team attitude</li><li>Professional, consistent, and reliable behavior</li><li>Calm and steady under pressure</li><li>Careful and accurate attention to detail</li></ul>

Customer Care Agent

At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Θέσεις Εργασίας Υπάλληλος Υποστήριξης B2b Πωλήσεων Ελλάδα, Κέντρο Εξυπηρέτησης / Call Center

b2b sales specialist- german/english

TaskUs

υπάλληλοι γραφείου για διαχείριση εισερχομένων αιτημάτων για nova (digital campaign leads)

Plegma Net

fintech consultant

Atlean World

customer care supervisor

Autohellas Group

customer care agent

Intellectica

customer service agent

Kinsen Hellas

Jobily.gr

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