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Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

Site Reliability Engineer - Integrated Order Management

What Impact will you make? Junior Developer - Order Management System (OMS) @ ThessalonikiAre you looking for an&nbsp;opportunity&nbsp;in&nbsp;Thessaloniki,&nbsp;that offers you a&nbsp;hybrid working model?Are you ready to work on&nbsp;international projects for industry-leading clients&nbsp;around the world and elevate your&nbsp;tech consulting career&nbsp;to an&nbsp;international level?If so, check below for more info about this career&nbsp;opportunity!You bring passion, we bring opportunities! #YourOpportunityDeloitte is a worldwide leader in Professional Services with a presence in more than 150 countries and territories.&nbsp;Since 2018, Deloitte has been operating its&nbsp;Competence Center in Thessaloniki with satellites in the cities of Patras, Heraklion, and Ioannina&nbsp;- which are model hubs of expertise, training, and innovation, specializing in cutting-edge exponential technologies, in which graduates and young professionals undergo immersive experiences, continuous learning, gaining practical insights and hands-on&nbsp;training that empower them to navigate the complexities of the digital landscape.Deloitte is an ideal working environment for&nbsp;both young and senior professionals&nbsp;who want to take the next step in their careers, offering them a supportive and international working environment that leverages their expertise and potential. Its corporate culture is based on trust and collaboration and ensures diversity and inclusion so that everyone feels part of a great team. #YourServiceLine:&nbsp;Technology &amp; TransformationOur Technology &amp; Transformation teams empower organizations to navigate the future through technology-driven business transformation. Combining deep industry knowledge with cutting-edge technology, we deliver tailored solutions that drive innovation, enhance efficiency, promote cybersecurity, and foster sustainable growth.#AboutYourTeamOur Deloitte Central Mediterranean practice (Greece, Italy, Malta) hosts our Salesforce Commerce Cloud and Magento/Adobe Commerce competence center. We are growing the pipeline of Italian based clients; thus, we are expanding to support international collaboration opportunities within Deloitte member firms across EMEA.We are looking for a&nbsp;Junior Developer&nbsp;in&nbsp;Thessaloniki. You will have the chance to participate to important international projects becoming part of a growing, international network. You will be part of a project delivery team, with colleagues in Greece but as well as members of other international offices, including Italy. Delivering front and / or back-end development tasks, as part of an Agile Scrum team.&nbsp;The team supports our Clients in the design and implementation of value-added services based on eCommerce and Order Management technologies.&nbsp;You will have the opportunity to improve your knowledge of the eCommerce ecosystem, the services required by the market and your development skills. You will work on stimulating projects and have the opportunity to interact with enterprise-level international companies, supporting them in reaching their digital transformation goals.&nbsp;The role requires an interest in business process analysis and a willingness to learn Order Management solution configuration and integration skills.For a full coverage of your role, you ought to be able to:<ul><li>Support the design and implementation of OMS solutions in agile mode, participating in all project phases, from analysis to configuration, testing and production.</li><li>Collaborate with various team members (team leaders, technical architects, functional specialists, UX/UI experts and other developers) to complete project activities</li><li>Interact with client company representatives to understand their needs and support them in identifying the best solution.</li></ul> #OurRequierements Key QualificationsTo qualify for the role, you must have:<ul><li>Degree related to Computer Engineering, Information Engineering, Computer Science, and Information Technology.</li><li>Excellent knowledge of English and strong communication and interpersonal skills, ability to work autonomously but also within a team, high motivation for consulting field and analytical and problem-solving attitude.</li><li>Knowledge of an Object-Oriented programming language (such as Java).</li><li>Knowledge of web front-end development (JavaScript, HTML/CSS).</li><li>Knowledge of relational databases and query languages (SQL).</li><li>Willingness to learn how to configure and extend package solutions and use the application's API.</li><li>Ability to write efficient, secure, and clean code.</li><li>Strong problem-solving skills and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in teams.</li><li>Interest and motivation to work in consulting, system integration or in a corporate environment on projects related to Order Management Systems.</li><li>Flexibility and strong motivation to work in the fast-paced consulting field.</li><li>Ability to learn and adapt to new technologies quickly.</li><li>Availability to travel.</li></ul> Bonus Qualifications<ul><li>Experience with Salesforce suite (CRM, Service Cloud, Sales Cloud) and development tools (Apex, SOQL, Flows, LWC).</li><li>Basic knowledge of the main Order Management System solutions on the market (IBM Sterling, Manhattan, Fluent Commerce, Salesforce OMS, Radial, Kibo).</li><li>Interest in developing back-end integration with eCommerce and retail ecosystems.</li><li>Interest and/or indirect experience in eCommerce and Omnichannel projects.</li></ul>The profile is rounded up by excellent analytical skills, precision, self-management capacities and a strong goal-oriented inclination.Individuals who have a&nbsp;strong will&nbsp;to expand their knowledge of new technologies, a&nbsp;passion&nbsp;to grow within the company and&nbsp;aspirations&nbsp;for career growth. At Deloitte we foster a consultative culture because the best decisions are made in collaboration with others. We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. These are not aspirations, but principles that we all commit to today and every day.#WhatWeOfferAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits:🏠&nbsp;Modern hybrid workplace, characterized by flexibility and Smart Working⚖&nbsp;Empowered well-being: We provide multiple program offerings to support your well-being needs (flexible working arrangements, extra days of leave, parental allowances)🌍&nbsp;Engagement within international large-scale teams and projects, with opportunities to travel for training or client purposes.📚&nbsp;Constant opportunities for learning with unlimited access to internal and external learning platforms and sponsored certificates aligned with business needs and technology trends🚀&nbsp;Challenging and innovating environment where personal development and growth are encouraged, always with transparency and trust🌈&nbsp;Diverse culture and active communities that enable you to bring yourself to work🎉&nbsp;Team Building and Corporate Social Responsibility Activities🏃&nbsp;A buddy to support you with your onboarding🌴&nbsp;Extra days of annual leave⚕️Private medical health insurance plan💳&nbsp;Ticket restaurant card🏷️Exclusive Discounts to several retail providers, restaurants, and others📱&nbsp;Mobile phone🍏&nbsp;Fresh fruits and unlimited coffee every day at our offices&nbsp;Sounds like the sort of role for you? Apply now.Location:&nbsp;ThessalonikiThis document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.&nbsp;Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.&nbsp;DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.&nbsp;Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 460,300 people make an impact that matters at www.deloitte.com.&nbsp;This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2025 For more information contact Deloitte Central Mediterranean.

Junior Developer - Order Management System (OMS) @ Thessaloniki

Θέσεις Εργασίας Εκπρόσωπος Πωλήσεων B2b Ελλάδα - Σελίδα 14

site reliability engineer - integrated order management

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junior developer - order management system (oms) @ thessaloniki

Deloitte

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