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We are&nbsp;seeking&nbsp;a skilled and motivated&nbsp;Security&nbsp;Engineer with&nbsp;expertise&nbsp;in&nbsp;administering&nbsp;Email&nbsp;Antispam and&nbsp;EDR&nbsp;solutions&nbsp;to join our cybersecurity team. In this role, you will&nbsp;be responsible for&nbsp;designing, implementing, and managing our email security and endpoint protection solutions. Your knowledge of Proofpoint's antispam capabilities and Microsoft Defender's advanced endpoint protection features will be crucial in safeguarding our organization against email-borne threats and endpoint vulnerabilities.&nbsp;The position will&nbsp;report&nbsp;directly to the responsible Product manager for&nbsp;Endpoint&nbsp;Security.&nbsp; YOUR NEW KEY RESPONSIBILITIES:o&nbsp;&nbsp;Proofpoint Antispam Solution or other Email Antispam solutions:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, deploy, and manage&nbsp;our company antispam&nbsp;solution to ensure effective filtering of inbound and outbound emails, blocking spam, phishing attempts, and malicious attachments.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure policies for content filtering, URL categorization, and email encryption.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Microsoft Defender for Endpoint&nbsp;or similar cloud EDR solution:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement and manage&nbsp;EDR&nbsp;to provide advanced protection against malware, ransomware, and other endpoint vulnerabilities.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Utilize threat intelligence and behavior-based analytics to detect and respond to security threats across endpoints.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Day to day configuration support and administration&nbsp;o&nbsp;&nbsp;&nbsp;Security Policy Development:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and enforce email security and endpoint protection policies aligned with industry best practices and organizational requirements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Configure detection rules, custom policies, and security baselines for endpoints.&nbsp;o&nbsp;&nbsp;&nbsp;System Optimization and Performance:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Optimize&nbsp;Antispam&nbsp;and&nbsp;EDR&nbsp;configurations for&nbsp;accurate&nbsp;threat detection and minimal false positives.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor system performance and resource&nbsp;utilization&nbsp;to ensure&nbsp;optimal&nbsp;operations.&nbsp;o&nbsp;&nbsp;&nbsp;Vendor Liaison:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain relationships with Proofpoint and Microsoft representatives, staying updated about product updates, patches, and security enhancements.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide feedback to vendors&nbsp;regarding&nbsp;product features, functionality, and improvements.&nbsp;o&nbsp;&nbsp;&nbsp;Employee Training and Awareness:&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct training sessions for employees on email security best practices, recognizing phishing attempts, and responding to endpoint security alerts.&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Promote cybersecurity awareness campaigns to ensure proactive security practices.&nbsp;o&nbsp;&nbsp;&nbsp;Ability to work as on call:&nbsp;It will&nbsp;be required&nbsp;to&nbsp;participate&nbsp;to&nbsp;the&nbsp;team’s&nbsp;on call shift one week per month.&nbsp; ARE THESE YOUR SECRET INGREDIENTS?o&nbsp;&nbsp;&nbsp;Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).&nbsp;o&nbsp;&nbsp;&nbsp;5&nbsp;years of proven experience as an Engineer with&nbsp;expertise&nbsp;in&nbsp;Antispam&nbsp;and&nbsp;EDR solutions&nbsp;&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Proofpoint or&nbsp;Microsoft Defender for Endpoint&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with Privileged access management systems&nbsp;or network security tools&nbsp;will be considered as a plus.&nbsp;o&nbsp;&nbsp;&nbsp;Strong understanding of email security protocols, antispam mechanisms, and endpoint protection concepts.&nbsp;o&nbsp;&nbsp;&nbsp;Experience with email threat analysis, malware detection, and endpoint vulnerability assessment.&nbsp;o&nbsp;&nbsp;&nbsp;Familiarity with email authentication mechanisms (SPF, DKIM, DMARC) and endpoint detection and response (EDR) tools.&nbsp;o&nbsp;&nbsp;&nbsp;Excellent problem-solving skills and the ability to respond to security incidents promptly.&nbsp;o&nbsp;&nbsp;&nbsp;Strong communication&nbsp;skills to collaborate with technical and non-technical stakeholders.&nbsp; BENEFITS:&nbsp;o&nbsp;&nbsp;&nbsp;Competitive compensation and comprehensive benefits package.&nbsp;o&nbsp;&nbsp;&nbsp;Opportunity to work with&nbsp;cutting-edge&nbsp;email security and endpoint protection technologies.&nbsp;o&nbsp;&nbsp;&nbsp;Collaborative and innovative work environment.&nbsp;o&nbsp;&nbsp;&nbsp;Continuous learning and professional development opportunities.&nbsp;o&nbsp;&nbsp;&nbsp;Contribution to enhancing the organization's email and endpoint security posture.&nbsp;

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Security Engineer - Endpoint and Email

We are seeking a Configuration Leader to support our compliance and risk management functions by configuring, optimizing, and maintaining all cyber security, data privacy and IT governance solutions (i.e. MetricStream GRC, OneTrust, Nagomi and PowerBI risk reporting etc.). In this role, you will work closely with compliance, IT, and business teams to ensure seamless system implementation, automation, and reporting capabilities. YOUR NEW KEY RESPONSIBILITIES• Proactively identify risks, assess control coverage, and evaluate effectiveness. Measure the success of mitigation plan implementation in addressing vulnerabilities, using tools like Nagomi.• Configure and maintain tools like MetricStream GRC and OneTrust to meet compliance requirements.• Support system deployment across all Business Units (BUs) and ensure smooth adoption.• Provide technical guidance, troubleshooting• Work with compliance departments (Corporate Audit Department, Internal Controls, Business Resilience, Legal) to translate functional needs into configurable system solutions.• Configure KPI/KRI dashboards and compliance reports.• Provide insights into control performance and risk management through data analytics.• Identify and implement automation opportunities to improve compliance efficiency.• Ensure seamless integration of automated controls with IT systems.• Maintain and update automated compliance frameworks.• Configure AI-driven risk assessment and monitoring tools.• Implement automated risk alerting systems to enhance proactive compliance.• Ensure AI and automation align with business rules and regulatory requirements.• Evaluate and implement new compliance tools and solutions.• Monitor and refine AI models and automation workflows.• Work closely with IT, compliance, and business stakeholders to ensure system configurations meet organizational goals.• Support the enhancement of GRC and reporting solutions to drive continuous improvement.• Close collaboration with GRC Platform Architect to optimize reporting and dashboard capabilities to enhance visibility into risk exposure and compliance status.• Communicate system updates, automation improvements, and compliance insights to leadership. ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's or master’s degree in information systems, IT or a related field.• 7+ years of experience in configuring and managing governance, risk and compliance tools.• Strong understanding of compliance, risk management, and regulatory frameworks.• Expertise in automation, AI-driven monitoring, and data analytics.• Knowledge of IT system integration, databases, and reporting tools.• Certifications of OneTrust Solution on Expert Level would be an advantage.• PL, SQL and Oracle database expertise would be an advantage.• Excellent communication skills to collaborate with cross-functional teams. ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.&nbsp;And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

GRC Product Configuration Leader

As a Product Manager, you will drive the growth, innovation, and success of online exclusive products. Your role will be crucial in strengthening market positioning by managing development, optimizations, and promotions. With a strong focus on performance and P&amp;L targets, you will develop and implement go-to-market strategies, refine product interactions, and lead continuous improvements to boost competitiveness and player engagement.&nbsp;Your day to day will include:<ul><li>Leading and supporting members of own team&nbsp;</li><li>Managing product performance, setting targets, forecasting results, and taking corrective actions to meet financial goals</li><li>Overseeing the product budget and identifying cost-saving opportunities</li><li>Planning and executing marketing activations and promotions for maximum impact</li><li>Establishing processes to ensure efficient, compliant operations</li><li>Owning the product roadmap and enhancing customer experience through marketing initiatives&nbsp;</li><li>Tracking, analyzing, and optimizing performance metrics while providing insights for improvement</li><li>Assessing market trends, regulatory changes, and customer preferences to enhance product features and technical specs</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Business Administration, Marketing or any other relevant field</li><li>8+ years of experience in product management in fast-paced companies</li><li>Expertise in marketing strategies and product promotion techniques</li><li>Proven experience in managing product P&amp;L and overseeing marketing activities</li><li>Strong analytical skills with keen attention to detail</li><li>Results-driven mindset with a focus on achieving business goals</li><li>Excellent communication and influencing abilities</li><li>Tech-savvy with the ability to leverage technology for product optimization</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Product Manager (3548)

As a Product Development Manager,&nbsp;you'll play a crucial role in delivering our retail commercial roadmap on time and within scope, following our commercial planning process. You'll gather project specifications, coordinate related initiatives and collaborate with stakeholders across the company.&nbsp;&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Liaising with commercial owners and delivery teams to capture &amp; analyze the business needs and translate them to technical or operational requirements&nbsp;•&nbsp;&nbsp;&nbsp;Developing and implementing standardized processes for requirements gathering and demand management•&nbsp;&nbsp;&nbsp;Supervising feasibility studies for new features or products to assess impact and identify risks•&nbsp;&nbsp;&nbsp;Supervising and executing cost/benefit analyses for prioritizing the retail commercial roadmap•&nbsp;&nbsp;&nbsp;Safeguarding project scope and ensuring all delivered project artifacts are properly reviewed and approved•&nbsp;&nbsp;&nbsp;Ensuring the preparation of manuals, guides, and training sessions to support smooth transitions from development to production•&nbsp;&nbsp;&nbsp;Planning and coordinating User Acceptance Testing (UAT) and sign offs•&nbsp;&nbsp;&nbsp;Ensuring timely support for post-launch issues, coordinating with involved parties for resolution.•&nbsp;&nbsp;&nbsp;Monitoring initiative performance and assisting with corrective actions•&nbsp;&nbsp;&nbsp;Managing team members, providing guidance, training, and support for skill development and goal achievement&nbsp;&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp;Bachelor's Degree in Information Technology, Business Administration or relevant field•&nbsp;&nbsp;7+&nbsp;years of proven working experience in analyzing large-scale complex solutions (either functionally or technically)•&nbsp;&nbsp;&nbsp;Experience in people management, either by leading a team or overseeing projects•&nbsp;&nbsp;&nbsp;Proficiency in business analysis of complex technical solutions, combining technical knowledge with business acumen&nbsp;•&nbsp;&nbsp;&nbsp;Familiarity with project management practices and methodologies such as Agile, Scrum, Waterfall, and hybrid approaches will be considered an asset•&nbsp;&nbsp;&nbsp;Strong analytical, problem-solving, and decision-making skills&nbsp;•&nbsp;&nbsp;&nbsp;Solid communication and presentation skills&nbsp;•&nbsp;&nbsp;&nbsp;Excellent knowledge of Greek &amp; English&nbsp;&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Product Development Manager (3584)

As a Technology &amp; Digital Compliance Specialist, you will be responsible for assessing the compliance of IT operations, systems, and business controls against established processes and procedures. You will also produce detailed reports and provide technical consultations to business owners, supporting the implementation of solutions and mitigation actions to ensure alignment with OPAP’s frameworks and standards. Your day to day will include:&nbsp;<ul><li>Proposing the scope, process, and methodology for IT process assessments according to Cyber Security requirements and standards, ensuring alignment with the ISMS framework, industry best practices, and Corporate Security Policy</li><li>Reviewing IT processes and procedures to assess compliance with security protocols and standards, identifying areas of risk and non-compliance, evaluating business control deficiencies, performing root cause analysis, and collaborating with business owners for improvement action</li><li>Reviewing change requests on systems and applications from Technology &amp; Digital Teams, coordinating the assessment of their impact on existing operating systems and infrastructure, and validating proper controls for code and product releases to production</li><li>Collaborating with Business and Technical owners to develop remediation strategies and mitigation actions addressing deficiencies in internal IT controls and operating risks, and creating audit tests to continuously monitor the effectiveness of internal controls</li><li>Validating user access to applications and systems according to standards, collaborating with IT engineers to tie code changes to specific enhancements and production releases, confirming and following up on the execution of change plans, and responding to ad-hoc assignments to meet business needs</li><li>Collaborating with external and internal auditors for IT process assessments, providing necessary support for audits, reviewing potential findings, and working with business &amp; technical owners on mitigation actions</li></ul> What you need to succeed:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or related field (or equivalent work experience)&nbsp;</li><li>2+ years of experience in Cyber and Information Security. Work experience in the gaming industry will be considered as an asset</li><li>Familiarity with DevSecOps and Security Architecture principles would be a plus</li><li>Understanding of Cyber and Information Security frameworks, standards and best practices</li><li>Good knowledge of corporate and gaming applications</li><li>Knowledge of secure software development practices and tools</li><li>Relevant professional certifications in Cyber Security would be a plus</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities.</li><li>Strong communication and presentation skills with focus on the customer.</li><li>High achiever and results oriented mentality.</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

Technology & Digital Compliance Specialist (3591)

Do you enjoy turning data into real business impact? As an Online Data Analytics &amp; Insights Specialist, you’ll use advanced analytics and machine learning to uncover insights from online customer data, helping shape decisions and drive value through a deeper understanding of customer needs and behavior.&nbsp;Your day to day will include:<ul><li>Conducting deep-dive data analyses to provide insights into customer behaviors</li><li>Focusing on key business areas such as Customer Acquisition, Retention, Spend, Frequency of Play, and Game Preferences</li><li>Building predictive models using machine learning techniques such as segmentation (clustering), classification (propensity), forecasting (time series), and recommendation engines</li><li>Testing accuracy and business relevance of data tables designed and developed to support online data systems</li><li>Measuring website performance by analyzing traffic funnels and supporting product development and optimization through digital analytics</li><li>Processing data and programming using SQL, while performing data modeling in Python/PySpark within the Azure Databricks environment</li><li>Creating data visualizations and automating reporting primarily through Power BI or Tableau for recurring reports, and Excel or PowerPoint for ad hoc analysis</li><li>Utilizing digital analytics tools such as Google Analytics, BigQuery, and Looker Studio for reporting (not mandatory knowledge to begin with)</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Statistics, Mathematics, Computer Science, Digital Analytics or Business Analytics. MSc in relevant topic is preferred</li><li>2+ years of hands on experience in data mining and analysis of big data in Gaming, digital marketing, ecommerce in large complex organizations, e.g. Telecomms, Banking, Retail etc.</li><li>Excellent knowledge of SQL and Python for programming, Excel and Power BI for data visualization and Azure Databricks for data modeling is a nice-to-have</li><li>Proven track record in analyzing big customer data and providing actionable insights</li><li>Business acumen and ability to communicate complex concepts in a simplified manner so as to be easily consumed by non data experts</li><li>Adaptability to changing requirements and situations</li><li>Excellent command of the English language (oral and written)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Online Data Analytics & Insights Specialist (3592)

Are you passionate about creating seamless and impactful digital experiences? As a UX Product Designer, you’ll collaborate with cross-functional teams to innovate and design user-centric solutions from ideation to delivery, ensuring designs align with business objectives, user needs, and industry-leading design standards. If you thrive on creativity and technical excellence, we want you!&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Converting business ideas into user experience solutions such as User flows, wireframes, prototypes &amp; designs that lead to intuitive digital experiences•&nbsp;&nbsp;&nbsp;Designing and developing UX flows and UI components for digital products, platforms, websites, and native environments•&nbsp;&nbsp;&nbsp;Facilitating the client’s product vision by researching and providing ideas to support products’ digital engagement•&nbsp;&nbsp;&nbsp;Understanding digital analytics (quantitative) &amp; UX Research (qualitative) data to analyse users’ behavior and propose optimizations•&nbsp;&nbsp;&nbsp;Monitoring UI/UX effectiveness and practicality, proposing and applying improvements based on the latest market trends and user feedback•&nbsp;&nbsp;&nbsp;Presenting in detail the UX solutions&amp; proposals by providing all necessary details to all stakeholders•&nbsp;&nbsp;&nbsp;Making strategic design and user-experience decisions related to core and new functions and features, while championing new ideas and concepts•&nbsp;&nbsp;&nbsp;Producing relevant UX specifications and guidelines per user journey, while monitoring and validating adherence to digital brand guidelines across all sites What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc in UX Design, Frontend Development or equivalent. MSc is relevant topic is desirable•&nbsp;&nbsp;&nbsp;3 + years of experience in UX product design &amp; UI design•&nbsp;&nbsp;&nbsp;Proven working experience in UX projects with a strong understanding of usability methods and UX research tools•&nbsp;&nbsp;&nbsp;Hands-on development of digital marketing solutions and digital creative content•&nbsp;&nbsp;&nbsp;Familiarity in HTML5, CSS &amp; SVG animation languages/tools•&nbsp;&nbsp;&nbsp;Robust experience in designing interfaces using design software (e.g., Figma, Adobe Creative Suite)•&nbsp;&nbsp;&nbsp;Strong understanding of new technologies and how they can be applied to design. Knowledge of the digital ecosystem, digital functions, and relevant applications•&nbsp;&nbsp;&nbsp;Strong organizational skills and ability to handle multiple projects in parallel•&nbsp;&nbsp;&nbsp;Self-motivated, ability to work effectively under pressure and meet strict deadlines•&nbsp;&nbsp;&nbsp;Innovative thinking and flexibility/adaptability to changing requirements and priorities•&nbsp;&nbsp;&nbsp;Very good communication and presentation skills•&nbsp;&nbsp;&nbsp;Excellent command of both Greek and English languages•&nbsp;&nbsp;&nbsp;Team spirit, customer focus, and results-oriented mentality&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

UX Product Designer (3585)

We’re looking for a Service Delivery Sr. Specialist to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!&nbsp;

Service Delivery Sr. Specialist (Lotteries, Passives & VLTs) (3564)

As a Digital Products Senior Specialist, you will have a significant contribution to the conceptualization, development, and promotion of TORA’s digital products and services in alignment with the legal framework that will support the achievement of the performance and P&amp;L targets.&nbsp;Your day to day will include:<ul><li>Developing new or enhancing existing features / customer journeys&nbsp;</li><li>Establishing processes and standards for TORA digital products, ensuring efficient operation, aligned with regulatory requirements</li><li>Collaborating with vendors and the Technology Team to define and communicate business requirements for new or updated digital products</li><li>Working closely with the Design and UX Research teams to define customer journeys and create unique user experiences</li><li>Supporting roll-out and GTM plans, including ATL/BTL marketing initiatives</li><li>Contributing to copywriting and tone-appropriate content creation</li><li>Participating in market research projects to support product development&nbsp;</li><li>Preparing weekly and monthly KPI reports, tracking sales, engagement, usage, and feedback</li><li>Ensuring operational accuracy and availability of digital products, resolving technical issues promptly, in liaison with the Technology Team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Bachelor’s degree in Marketing/ Digital Marketing, Business Management, Finance or related field</li><li>Master’s degree will be considered an asset</li><li>5+ years of working experience in Marketing or Product, preferably in the financial sector</li><li>Solid marketing background, digital products knowledge and project management experience</li><li>Proven track record in supporting activities in large scale projects</li><li>Ability to work independently and handle multiple concurrent projects to be delivered in strict timeframes</li><li>Very good knowledge of MS Office, especially Excel and PowerPoint – MS Project would be considered an asset</li><li>Strong communication skills and fluency in Greek and English (oral and written)</li><li>Knowledge and/or passion for banking industry and e-money solutions is a plus</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Digital Products Senior Specialist (Tora Wallet)

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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