Πληροφορική

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Κέντρο Εξυπηρέτησης / Call Center

Εταιρικές Πωλήσεις

Τηλεπικοινωνίες

Ανθρώπινο Δυναμικό / HR

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Άλλο

Εμπόριο Λιανικής

Marketing

ΜΜΕ / Social Media

Ναυτιλία

Νομικές Υπηρεσίες

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Today

Aoristou

Internship

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At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a&nbsp;Senior DevOps Engineer to play a key role in our DevOps Department in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.&nbsp;Sounds great, what will I be doing? 🤔As our&nbsp;Senior DevOps Engineer&nbsp;you’ll be responsible for infrastructure-related code reviews, guiding the engineering team on DevOps best practices and advancing our internal roadmap with cutting-edge technologies. You’ll manage our GCP environment using Terraform, develop tools and automations that streamline operations and deployments, and design, maintain and implement robust CI/CD pipelines across our application suite. You’ll monitor system performance, conduct capacity planning and troubleshooting, and work closely with developers in a cross-functional setting to solve complex technical challenges. It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.&nbsp;What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:👉 Familiarity with at least one Cloud Service Provider (GCP, AWS or Azure) 👉 Proficiency with infrastructure-as-code software tools (Terraform) 👉 Hands-on experience with container technologies (Docker) and orchestrators (Kubernetes) 👉 Competence with the Helm package manager for Kubernetes 👉 Working knowledge with monitoring and alerting systems (Prometheus, Grafana) 👉 Skilled in at least one industry standard CI/CD platform (GitHub Actions, GitLab CI/CD, Jenkins etc) &nbsp;Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.&nbsp;

Senior DevOps Engineer

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior-Front-End Engineer to play a key role in our Revenue &amp; Enablement team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Senior Front-End Engineer, you’ll join the Revenue &amp; Enablement team, a cross-functional group responsible for building and scaling the systems that power GWI’s subscription management, billing infrastructure, customer entitlements, and internal tools. You’ll help design and deliver interfaces that serve both our customers and internal teams, ensuring a seamless experience across payment workflows, admin controls, and platform-wide configuration systems. This is a high-impact role with a mix of user-facing and operational UI work, where attention to detail, performance, and maintainability all matter. You’ll be the primary front-end technical owner within the Revenue &amp; Enablement team, responsible for shaping the architecture, design, and delivery of all front-end work. You’ll work closely with your Engineering Manager, as well as with Product, Design, and backend engineers, to ensure high-quality and scalable solutions. As the front-end specialist, you’ll help set standards, guide technical direction, and ensure consistency across the user interfaces you build.What do I need to bring with me? 🧳You’ll need strong technical skills, an ownership mindset, and the ability to lead front-end work in a cross-functional team. This role is ideal for someone who enjoys working on platform-facing features, supporting both internal users and monetization-critical workflows. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn.Here’s what the team will be looking for:👉 Solid commercial experience with React.js and TypeScript👉 Deep understanding of web platform fundamentals: HTTP/S, REST, performance optimization, and web security👉 Experience with testing methodologies (TDD, unit, integration testing) 👉 Familiarity with CI/CD pipelines, and tools like Git and JIRA 👉 Confidence working independently on front-end systems within a cross-functional, platform-oriented team&nbsp; 👉 Experience working on internal tools, admin panels, or platform-facing UIs, especially those related to billing systems or third-party integrations like Stripe or SalesforceEqually important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required)👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Senior Front End Software Engineer

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Software Engineer in Test to play a key role in our Engineering team in Athens. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.Sounds great, what will I be doing? 🤔As our Software Engineer in Test you’ll be responsible for delivering high quality for our customers through the use of test automation processes and DevOps practices. We are using the latest technologies to achieve shift-left testing and we want you to join our wonderful team to empower our tech stack and make an impact on the overall continuous delivery.&nbsp;It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.What do I need to bring with me? 🧳You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:👉 Knowledge of Test Automation Frameworks (preferred in Cypress and/ or Playwright)👉 Experience in testing both backend APIs and frontend applications👉 Experience in at least one industry standard CI/CD platform (Github Actions, Jenkins, CircleCI)👉 Good understanding of testing microservices and micro frontends. 👉 Experience with GCP services 👉 Knowledge of Typescript 👉 Knowledge of performance testing tools (e.g k6.io, gatling) 👉 Experience with monitoring platforms (e.g Grafana, Prometheus, InfluxDB, Loki)Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.Interview steps 👟👉 Preliminary phone call with the Talent Team (no video required)👉 First video interview with the hiring managers&nbsp;👉 Second (and final*) video interview&nbsp;with the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.What exactly is GWI? 👀GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.&nbsp;With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.What’s in it for me? 🎁You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:&nbsp;Global benefits 🌎:&nbsp;🌴 Tons of days off: 25 days annual leave | End-of-year office closures&nbsp;🧘 Great work-life balance: Flexitime | Early Friday finishes | Work-from-anywhere options&nbsp;| ‘Work from home’ budget🏡 Family-focused flexibility: Carer days | Enhanced parental leave | Private insurance for you and your your family💪 A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities💛 A commitment to the community: DE&amp;I committee | Volunteer options | 100% donation matching | Payroll giving optionsLocation-specific benefits 🇬🇷:🎓 Generous training budget, including a fully paid international conference each year for Engineering and Data Science roles📱 Mobile phone contract and restaurant ticket options&nbsp;🏥 Private health insurance planPut all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Senior Software Engineer in Test

We seek to employ for a fixed period of time&nbsp;a motivated&nbsp;QA Engineer Intern to join our talented QA team. You will work within a dynamic team of highly motivated and skilled QA professionals, playing an integral role in meeting our challenge to develop and implement robust automated and manual QA processes for cutting-edge in-house applications, with ever-increasing demands for quality and efficiency.Key Accountabilities<ul><li>Contribute to effective, reusable, and maintainable automated functional test frameworks and test cases under guidance to achieve maximum code coverage in a fast-paced environment</li><li>Assist in developing and executing automation scripts and learn to analyze automation test results using Selenium, TestNG, REST Assured, Cucumber Java with mentorship and support</li><li>Participate in reviewing automated tests and learn to provide suggestions to improve the quality of the test with guidance from senior team members</li><li>Perform manual testing of test cases as and when needed to build foundational testing experience</li><li>Communicate effectively, test results, and highlight any potential quality risks with support from the team</li><li>Write test cases in test management tools such as Jira while receiving training and guidance</li></ul><ul><li></li></ul>Knowledge and experience<ul><li>Currently pursuing or recently completed a Bachelor's&nbsp;degree in Computer Science or Information Technology, or another science degree</li><li>Basic knowledge or coursework experience in software development with languages such as Java or JavaScript</li><li>Exposure to or willingness to learn automated testing for UIs and APIs using tools such as TestNG, Postman, Cucumber, etc., through academic projects or personal learning</li><li>Familiarity with or eagerness to learn source code management tools (Git, SVN, etc.) through coursework or self-study</li><li>Basic understanding of or interest in learning JIRA and other project management tools</li></ul>Skills &amp; Competences<ul><li>Demonstrated ability to take ownership of tasks and deliver high-quality results within established deadlines</li><li>Collaborative team player with a proactive approach to problem-solving and constructive communication</li><li>Excellent written and verbal communication skills in both Greek and English</li></ul>What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. Our compensation and benefits scheme is designed to support our employees and it includes:<ul><li>Hybrid working model</li><li>Subsidized meals in the company restaurant</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities</li></ul>ATHEXGROUP is committed to providing equal employment opportunities, and positively encourages applications from suitably qualified candidates regardless of gender, age, disability, religion, race, nationality or origin, gender identity and/or expression, sexual orientation, or any other status protected by applicable law.

QA Engineer Intern

We are looking for a&nbsp;DevOps engineer&nbsp;to join our talented IT team and contribute to building the GitOps capabilities for provisioning and deploying in-house developed applications. He/she will work closely with the Developers’ and System Engineers’ teams and use their feedback to innovate, automate, drive process and service improvements on the available systems.Key Accountabilities<ul><li>Build and Maintain Infrastructure: Design, implement, and maintain scalable cloud infrastructure and automation tools in close collaboration with Technology Operations &amp; Cloud Infrastructure Division.</li><li>Manage CI/CD Pipelines: Develop, expand, and optimize continuous integration and continuous delivery systems.</li><li>Enhance Reliability: Implement proactive alerts and troubleshoot infrastructure/software integration issues to maximize reliability, uptime, and performance.</li><li>Maintain Security and Compliance: Assist in maintaining infrastructure security, managing permissions, and ensuring compliance with best practices and industry standards.</li><li>Collaborate Closely: Partner with software engineers and product managers to support infrastructure needs, and system improvements.</li></ul>Knowledge and experience<ul><li>BSc degree in Computer Science or Information Technology or other science degree.</li><li>At least 3 years of professional experience in similar roles.</li><li>Experience in VMWare vCenter, Docker, Kubernetes, and Terraform.</li><li>Good knowledge of source code management tools (Git, SVN, etc.).</li><li>Scripting skills in more than one of the following languages: Bash, Ruby, Groovy, Python, PHP, Perl.</li><li>Hands-on experience building and maintaining CI/CD pipelines using tools such as Jenkins, GitLab Runners or similar</li></ul>It will be considered a plus if you have experience&nbsp;:&nbsp;<ul><li>in systems engineering/administration.</li><li>in using Configuration Management or Deployment tools (Ansible, Chef, Puppet, Helm).</li><li>with cloud services management (GCP, Azure, AWS).</li></ul>Skills &amp; Competences<ul><li>Excellent problem-solving skills to develop quick and effective solutions for complex issues.</li><li>Eager to learn new things and to share his/her own ideas.</li><li>Fluent in both Greek and English.</li><li>Fulfilled military obligations (for men).</li></ul>What we offerAt Athens Exchange Group, we highly value our employees and provide them with a work environment that fosters creativity and personal growth. We offer a comprehensive range of benefits designed to support our employees and their families, including:<ul><li>Hybrid working model.</li><li>Competitive base salary.</li><li>Annual bonus based on company and individual performance.</li><li>Retirement savings plan (TEA), according to company policy.</li><li>Private health &amp; life insurance with free inclusion of family members.</li><li>Family benefits (Kindergarten and summer camp allowance, Christmas gifts, increased parental leave, etc.).</li><li>Subsidized meals in company restaurant.</li><li>Access to online training platforms such as LinkedIn Learning, Udemy, Pluralsight &amp; continuous learning opportunities.</li><li>24/7 employee assistance program.</li><li>Participation in company sports activities (e.g. soccer, basketball, beach volleyball, pilates).</li></ul>

Devops Engineer

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking&nbsp;"Middleware Engineer"&nbsp;to be part of our successful team in our&nbsp;CRM &amp; Enterprise Applications Department.You have a challenging mission for:Researching, determining, and presenting solutions concerning IS Systems integration utilizing Oracle Middleware Products (OSB, SOA) and JavaWhat will you do:<ul><li>Formulate and delivers an enterprise level functional design using Oracle Middleware modules</li><li>Participate in pre-planning, blueprinting, realization, final preparation and go-live / support phases of IT strategic roadmap projects assigned</li><li>Complete Oracle Middleware configuration to meet the design criteria for strategic projects in respective area</li><li>Provide system maintenance support and 2nd level support/troubleshooting for subject area</li></ul>It would be great if you have:<ul><li>University degree in Engineering, Information Technology, Mathematics, or a related discipline.</li><li>Experience in&nbsp;Java,&nbsp;Soap / Rest Web Services,&nbsp;Oracle Service Bus,&nbsp;Oracle SOA Composites (BPEL), Relational Databases (MySQL/ Oracle SQL),&nbsp;PL/SQL</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

Middleware Engineer

We see each new colleague as a unique team member and a major investment for our company’s future, and now we are looking for a talented and highly motivated "Data Analyst" to join a team of bright professionals.You have a challenging mission for:Transforming raw data into actionable insights that drive strategic business decisions and improve our network performance.What will you do:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Develop and maintain dashboards and reports to visualize key performance indicators (KPIs).</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li></ul>It would be great if you have:<ul><li>Proven experience in data analysis and reporting.</li><li>Strong proficiency in SQL and data manipulation.</li><li>Experience with data visualization tools (e.g., Tableau, Power BI).</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Familiarity with database management systems.</li><li>Experience with a scripting language such&nbsp;as&nbsp;python&nbsp;or&nbsp;R.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Data Analyst

The CISO will not only act as the guardian of Nexi Greece’s digital assets but will also serve as a strategic enabler, fostering secure innovation across all digital financial services. They will champion cybersecurity resilience aligned with both Greek regulatory expectations and Group-wide cyber strategy. About Your Future Role In this position, you will:<ul><li>Creating and executing a country specific information security strategy that is consistent with the Groups's objectives and goals.</li><li>Developing and executing controls to safeguard the organisation's services.</li><li>Ensuring compliance with all relevant laws, regulations, and contractual obligations that relate to information security, including Bank of Greece mandates, GDPR, and NIS Directive adaptation.</li><li>Supervising the implementation of security measures for network security, access management, end point protection and cloud security.</li><li>Handling security incidents and managing the organisation's incident response plan.</li><li>Liaise with Hellenic Data Protection Authority (HDPA) in case of breaches or audits.</li><li>Act as cybersecurity liaison with internal Risk, AML, Fraud and Compliance teams to proactively mitigate threats across digital financial channels.</li><li>Delivering regular reports to the board of directors and senior executives regarding the organisation's information security position.</li></ul>What Makes You a Great Fit We’re looking for someone eager to make a difference. Here’s what we value:Relevant Job Experience:Candidates for this position are expected to bring a proven track record across the following areas of responsibility:<ul><li>Minimum 8–15 years of progressive experience in cybersecurity, with at least 5 years in a senior leadership or CISO role within Fintech, Paytech, Banking, Telecommunications, or Cybersecurity Consulting industries.</li><li>Successfully led the creation and execution of a localized information security strategy aligned with group-wide objectives and business needs.</li><li>Directed the implementation and optimization of cybersecurity controls, covering network security, endpoint protection, cloud environments, identity &amp; access management and physical security.</li><li>Ensured compliance with national and European regulations, including Bank of Greece directives, GDPR, PSD2, and the NIS Directive.</li><li>Managed major security incidents and led the organization's incident response efforts, ensuring minimal disruption and transparent stakeholder communication.</li><li>Provided regular risk posture updates and strategic cybersecurity briefings to the board, executive leadership, and regulatory stakeholders.</li><li>Acted as the primary point of contact for the Hellenic Data Protection Authority (HDPA) and managed audits, investigations, and reporting procedures.</li><li>Collaborated cross-functionally with Risk, AML, Fraud Prevention, IT, and Compliance to ensure alignment on risk mitigation and threat detection.</li><li>Championed next-generation security approaches including Zero Trust Architecture, DevSecOps integration, and artificial intelligence (AI) integration in security processes.</li><li>Oversaw cybersecurity readiness for digital payments infrastructure, including PCI-DSS compliance, secure software development lifecycle (SDLC), and data encryption standards.</li><li>Stayed ahead of evolving threats and technologies, integrating AI-driven cybersecurity tools, real-time threat intelligence, and predictive analytics.</li><li>Represented the company in external security forums, banking associations, and information-sharing alliances in Greece and the broader EU.</li></ul> Essential Qualifications:&nbsp;<ul><li>Degree in engineering, computer science or similar paths.</li><li>Certified / familiar on leading cyber security standards from the National Institute of Standards and Technology (NIST) and the International Organization for Standardization (ISO).</li><li>Certified / familiar with project management methodologies.</li><li>Fluent in Greek and English, with the ability to interface with local teams, authorities, and international stakeholders.</li></ul>Soft skills required:<ul><li>Business acumen and knowledge of high-level business operations.</li><li>Ability to communicate effectively and transform technological concepts into the business language that other C-suite executives understand.</li><li>Strong management and leadership skills.</li><li>Ability to stay calm under pressure and respond swiftly to any cyber security breaches. &nbsp;</li></ul>Bonus Skills:&nbsp;<ul><li>CISM, CISA, CCSP (Cloud Security), CRISC (Risk), ISO 27001 LA.</li><li>Familiarity with DevSecOps, Zero Trust, and &nbsp;other security platforms.</li></ul>

Chief Information Security Officer (CISO) Greece

If you join us in the role of Contact Center Officer&nbsp;this is what you can expect from us:<ul><li>Attractive salary and an overall competitive package&nbsp;</li><li>Medical Plan (Life &amp; Health Insurance)&nbsp;</li><li>Annual Check Up&nbsp;</li><li>Direct Medical Assistance</li><li>Ticket Restaurant Vouchers&nbsp;</li><li>Hybrid working model</li><li>Equipment needed for the role</li><li>Company Blood Bank</li><li>Unlimited eLearning opportunities through Nexi PayTech University</li></ul>&nbsp;About your future role&nbsp;Before you start working in ourMerchant Helpdesk department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.Your key responsibilities in this role will be:<ul><li>Provision of first or second level technical support for POS systems via phone, email, or ticketing system.</li><li>Diagnosis and resolution of technical issues in collaboration with other teams.</li><li>Logging and tracking support requests in a CRM or Helpdesk system.</li><li>Providing guidance and training to customers on basic POS operations.</li><li>Remote installation and configuration of POS equipment, when required..</li><li>Compliance with procedures and SLAs.</li><li>Adaptability based on the performance standards defined by the service.</li></ul>What makes you the best person for this job?&nbsp;Now when you read about the role, are you curious to discover more? If your answer is yes, check what qualifications make you the right candidate to apply. But keep in mind one thing - on top of your skillset, knowledge and experience, it's your potential that makes a difference for you to achieve your goals in everyday work.Qualifications needed to be successful in this role:<ul><li>High School Diploma or IEK (Higher/Higher Education degree desirable)</li><li>Very good knowledge of the English language</li><li>Ability to work on rolling shifts&nbsp;</li><li>Previous experience in help desk or technical support, ideally in a POS environment.</li><li>Good knowledge of Windows operating systems and networking.</li><li>Strong communication and problem-solving skills under pressure.</li><li>Excellent communication and interpersonal skills, combined with strong problem-solving abilities.</li><li>Strong soft skills and a proactive approach to resolving complex issues.</li></ul>&nbsp;

Contact Center Officer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Purpose of the job:<ul><li>Take part to major developments by proving that the design is fit for its intended use, through implementation and execution of Verification, Integration and Test activities, fitting the targets in terms of Quality, Cost and Delivery</li><li>Detail and perform all the in-house activities in the scope of the V&amp;V team, and interface experts delegated in other departments. Cooperate tightly with Test &amp; Commissioning to ensure seamless integration and alignment between in-house and on-site testing activities and results. Interface with design teams to share and detail the results of V&amp;V activities</li><li>Agree with Verification &amp; Validation Manager on strategy, scheduling and budget, and share progress, results and issues during execution</li></ul>&nbsp;Reports directly to:<ul><li>V&amp;V Department Head</li></ul>&nbsp;Main ResponsibilitiesKey Accountabilities<ul><li>Contribute to the definition of the Project Verification and Validation strategy in the V&amp;V Plan, and act proactively for its implementation</li><li>Define verification methodology for selected deliverables, when requested from V&amp;V strategy</li><li>Define test plans and test descriptions for in-house activities. Liaise with PrCOM for exported tests</li><li>Perform and report on allocated verification, integration and test activities</li><li>When Safety is involved, share and justify the results with Safety Assurance Manager to feed safety demonstration</li><li>Interface with experts in other department to align on selected V&amp;V activity methodology</li><li>Represent Alstom in front of customers or partners, for instance to provide overview of test progress, issues, risks and opportunities</li><li>Specify, procure, develop, setup and configure assets such as testbenches and instrumentation</li><li>Provide data to maintain applicable KPIs</li><li>Provide valuable feedback for REX sessions and continuous improvement</li><li>Manage configuration and change management cycle related with V&amp;V activities (simulation configuration, anomaly tracking, etc.)</li><li>Follow-up with T&amp;C for tests exported to site execution</li></ul>Performance measurements:<ul><li>DQI (Delivery Quality Indicator)</li><li>CPI (Coverage Progress Indicator)</li><li>Cooperation and support to KPI Root Cause Analysis</li></ul>&nbsp;Educational Requirements&nbsp;Mandatory:<ul><li>Graduated</li><li>English, full proficient use</li></ul>Desirable:<ul><li>Master’s degree in engineering or scientific topics</li></ul>&nbsp;ExperienceMandatory:<ul><li>Good analytical skill is required</li><li>Understanding and experience in Software coding</li><li>Knowledge of at least one Alstom platform</li></ul>Desirable<ul><li>Knowledge of more than one Alstom platform</li><li>Design and data preparation processes understanding</li><li>Engineering and system background</li></ul>&nbsp;Experience in relevant positions (systems / sub-systems integration, embedded equipment, electrotechnical product development) in a highly complex and normative environment (railway signaling, aerospace, defense, nuclear) would be a major asset&nbsp;Competencies &amp; Skills<ul><li>Open-minded</li><li>(Self) entrepreneurial</li><li>Problem setting and problem solving</li><li>Sense of urgency</li><li>Writing skills required: clarity, rigor and concision</li></ul>Position based in Athens&nbsp;You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!Important to noteAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 &nbsp;countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Θέσεις Εργασίας Αττική, Πληροφορική - Σελίδα 10

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