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Senior D365 Customer Engagement (CE) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs.YOUR KEY RESPONSIBILITIES:• Solution Development:• Collaborate with the product team (solution architect, product configuration experts) to understand the requirements and solution design• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Experts on defining Functional Specifications and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• Develop custom solutions for Dynamics 365 CE (Sales, Marketing, Customer Service, etc.) using tools like JavaScript, C#, and other technologies supported by the platform.• Implement custom workflows, business process flows, plugins, and integrations with third-party systems.• Write and maintain clean, scalable code and assist in troubleshooting and debugging applications.• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Ensures creation &amp; maintenance of development documentation in Azure DevOps Wiki• Support &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Experts on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in computer science, Engineering, or a related field.• 3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Microsoft Certified: Dynamics 365 Developer Associate or similar certifications are preferred.• Certifications in related fields (Azure, Power Platform) are an advantage.• Strong understanding of software development lifecycle and best practices.• Excellent problem-solving, analytical, and troubleshooting skills.• Good communication skills and the ability to collaborate effectively in a team environment.• Fluent in written and verbal EnglishTechnical Expertise:• Proven experience in development of D365 Customer Engagement Apps and Mobile Apps.• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Strong proficiency in JavaScript, C#, and .NET development.• Hands-on experience with Dynamics 365 SDK, Web API, and RESTful APIs.• Familiarity with Power Platform tools (Power Apps, Power Automate, Power BI) is a plus.• Understanding of Azure services and cloud computing principles.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.

Senior D365 CE Developer

We are looking for an IAM Engineer to join our dynamic team. This role supports the analysis and maintenance of IAM/CIAM systems to ensure smooth operations and continuous improvement. You will work across SAP backend, Active Directory (AD), and Azure Active Directory (AAD) and dedicated IGA tool, contributing to system enhancements and staying informed on IAM/CIAM trends. You will help identify risks or issues and escalate them appropriately, while participating in agile projects and contributing to IAM/CIAM governance activities. The IAM Engineer will assist in onboarding new applications into IAM/CIAM systems via AD, AAD integration, or REST API connections, support access control processes, and help maintain documentation for user access reviews and recertification. You will also contribute to defining and documenting standard operating procedures in your area of expertise and act as a point of contact for IAM-related queries.YOUR KEY RESPONSIBILITIES:o Support decision-making on IAM topics to ensure proper IAM governance.o Participate in design discussions and help propose solutions that meet customer needs.o Assist in identifying and enabling business processes through IAM capabilities.o Contribute to improvements in policies, procedures, and automation.o Support exception handling and RBAC design.o Communicate effectively and build strong relationships with stakeholders.o Foster trust and respect for the IAM function.o Develop own skills and expertise through training and collaboration.o Be a team player with integrity and a proactive attitude.o Support automation initiatives that improve controls and reduce costs.o Help enhance user experience with IAM systems and processes.o Systems and processes comply with internal controls.ARE THESE YOUR SECRET INGREDIENTS?o University degree in Information Technology, Accounting, Finance, Economics or other relevant field.o A professional designation (e.g. Microsoft Identity &amp; Access Administrator) is an advantage.o Understanding of IAM systems architecture and integrations.o Familiarity with access provisioning via AD/AAD or REST API. Familiarity with IGA tools.&nbsp;o Analytical mindset with ability to support complex tasks.o Minimum of 2–3 years in identity and access management.o Experience in RBAC design and implementation.o Exposure to Omada and SAP is a plus.o Commitment to following and enforcing policies.o High integrity and adaptability.o Collaborative and open to diverse cultures and personalities.

IAM Engineer

We are seeking a Site Reliability Engineer (SRE) to join our Integration Factory team. This role is pivotal in ensuring the reliability, scalability, and performance of our integration platforms and services. You will work at the intersection of software engineering and operations, focusing on performance &amp; availability, automation, observability, and continuous improvement of our integration services (e.g. problem management, reduction of user created incidents, reduce MTTR to 48 hours or less).YOUR KEY RESPONSIBILITIES:• Maintain and enhance the reliability and availability of integration platforms (e.g., API gateways, message brokers, ETL pipelines).• Design and implement monitoring, logging, alerting, and observability to ensure system health and performance.• Contribute to integration design by defining monitoring and end-to-end observability requirements.• Automate deployment, scaling, and recovery processes using Infrastructure as Code (IaC) and CI/CD pipelines.• Collaborate with API &amp; Event consumers, integration product manager, integration development and integration architects to ensure best practices and continuous improvement in system design and deployment (e.g. feature prioritization).• Troubleshoot and resolve incidents in production environments, performing root cause analysis and postmortems.• Define and track Performance &amp; Availability, Service Level &amp; Operating Level Agreements (SLA, OLA), Mean-Time-To-Resolve (MTTR) and customer and peer satisfaction (NPS, P4G).• Continuously improve system resilience, fault tolerance, and recovery strategies.• Work closely with the integration support team to ensure accurate reporting and effective incident handling• Work along with the automated testing and observability teams to ensure and validate monitoring points effectively detect and report issues.• Responsible for determining the creation of dashboards in observability platform.ARE THESE YOUR SECRET INGREDIENTS?• Required:o A passion for creating robust, scalable platforms that accelerate innovation.o Bachelor’s degree in computer science, engineering, a related technical field, or equivalent practical experience.o 5+ years experience in Site Reliability Engineering, DevOps and / or similar roles (e.g. Level 2 and 3 Operations Engineer, Integration Development).o Strong understanding of core integration design principles and patterns (REST, GraphQL), authentication methods (OAuth, API Keys), and data formats (JSON, XML).o Proficiency in scripting and automation (e.g., Python, Bash, Terraform, and Ansible).o Experience with cloud platforms (e.g. Azure).o Familiarity with monitoring and observability tools (e.g. Dynatrace).o Solid understanding of CI/CD pipelines (e.g. Azure DevOps), containerization (Docker), and orchestration (Kubernetes).o Exceptional communication and influencing skills, with a demonstrated ability to lead by consensus and drive standardization across multiple teams.o Strong analytical and problem-solving skills, with a data-driven approach to decision-making.o Good proficiency in English as a day-to-day business language is a must• Preferred:o Previous experience as a software developer, solutions architect, or in a similar technical role.o Hands-on experience with enterprise integration platforms and technologies.o Specific experience with SAP integration tools such as SAP BTP Integration Suite, SAP BTP API-M, OData services, APIs, iDocs and RFCs.o Familiarity with event-driven architecture and streaming platforms like Apache Kafka.o Experience with cloud-based API management services, particularly Azure API Management.o Experience with agile development methodologies (e.g., SAFe, Scrum, Kanban).o Familiarity with DevOps practices and tools.o Experience with Azure, D365, SAP S/4HANA and SAP MDG. SAP and MS Azure Certifications are a plus.o Excellent leadership and communication skills.o Strong problem-solving and decision-making abilities.o Strong organizational and time-management skills.o Ability to work in a fast-paced and dynamic environment.o FMCG background or experience working with FMCG

Site Reliability Engineer - Integrations

As a Senior Back-end Developer (SAP Commerce Cloud)&nbsp;in the e-Commerce &amp; digital services area, you will play a role in designing and implementing high-quality according to SAP Commerce and Mirakl best practices for complex cross-system requirements. You will collaborate closely with Platform Architects, Tech Leads, and DevOps teams to enhance performance, drive automation, and support continuous integration and deployment frameworks.YOUR KEY RESPONSIBILITIES:• Design and implement high-quality solutions according to SAP Commerce &amp; Mirakl best practices for complex cross-system requirements• Work very closely with Platform Architect and Tech Lead on performance improvements opportunities and new functionalities architectureParticipate in troubleshooting, technical analyses and code review process within the team• Collaborate with B2B DevOps Team especially with Product Manager, Tech Lead and Platform Manager on analyzing business requirements and splitting them in Backlog Items, providing sequence and effort/Story Points estimation• Contribute to automation of all manual tasks for the building and deployment of both code and data in order to enable continuous integration and continuous deployment frameworks• Take responsibility on code quality and on-time completion of tasks• Support the success and development of others in the teamARE THESE YOUR SECRET INGREDIENTS?• University Degree in a relevant area• 5+ years of IT Experience in the development of customer systems across multiple technology domains.• Strong skill base in front and backend open web development technologies including:o Designing, building and testing Java applicationso Experience with SAP Commerce Cloud (SAP Hybris)o Experience in Spring framework, JSP, JSTL and other J2EE related technologieso (Optional) Experience in Integrations with Mirakl marketplaces• Strong concepts &amp; knowledge of object-oriented programming, data structures, algorithms and design patterns are a must.o Abap development knowledge and experience will be considered as an advantage• Strong quality-based ethic including testing and deployment practices.• Ability to analyze and critically assess problems.• Ability to see the big picture as well as giving attention to the smallest detail.• FMCG Commercial business process awareness will be considered as an advantage• Proven ability to work in a multi-cultural environment• Strong communication and influencing skills• English fluency verbal and written communication is a MUST.

Senior Backend Developer

We are seeking a highly skilled&nbsp;Senior Software Engineer&nbsp;specializing in&nbsp;DevOps&nbsp;to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining our software development infrastructure, tools, and processes. The candidate should have a strong background in software development, automation, and cloud technologies (especially Azure).YOUR KEY RESPONSIBILITIES:• Design, implement, and maintain our software development infrastructure, tools, and processes.• Collaborate with development teams to ensure smooth integration of new features and releases for the products on our platform.• Automate software deployment, testing, and monitoring processes for the respective environments.• Develop and maintain scripts and tools for automation of software development tasks (CI/CD, infrastructure-as-a-code).• Manage and maintain cloud infrastructure and services that are part of our products’ landscape.• Troubleshoot and resolve issues related to software development infrastructure and tools.• Stay up to date with emerging trends and technologies in DevOps and cloud computing.• Collaborate with CCH architects across different IT (DTPS) teams and with cross-functional teams to ensure smooth DevOps operations in cross functional initiatives.• Collaborate with development, and work with operations teams to integrate quality gates into the CI/CD pipeline.• Define and enforce criteria for code quality, security, performance, and compliance.• Provide training and support to development teams on quality gate tools and best practices.ARE THESE YOUR SECRET INGREDIENTS?• Hands-on experience with Azure ecosystem from management and deployment perspective• Proficiency working with Data Engineering environments in Azure (i.e. Databricks, Azure Data Factory etc.)• Experience with automation tools such as Terraform, Ansible etc.• Strong understanding of DevOps principles and experience with CI/CD pipelines, version control systems (e.g. Git), and automated deployment tools• Strong hands-on understanding of DevSecOps concepts and tools. Expertise in practical implementation of DevSecOps (Azure DevOps toolkit and automated testing capabilities)• Bachelor’s degree in computer science or related field.• 3+ years of experience in software development and DevOps.• Strong knowledge of software development methodologies and tools.• Strong scripting skills in languages such as Python, Bash, or Ruby.• Excellent problem-solving and troubleshooting skills.• Strong communication and collaboration skills.• Understanding of Agile methodology and SAFe Agile is appreciated• Azure certification, such as Azure Data Engineer or DevOps Engineer, is a plus.• Proficiency with quality gate tools such as SonarCloud, Jenkins, or similar.• Fluent in English, with strong written and verbal communication skills.

Senior DevOps Engineer

• Full adoption of Software Development Life Cycle (SDLC) in an agile environment (SAFe / DevSecOps);• Joint ownership of Digital Platform roadmap with the Product Manager; Innovation to enrich the platform• Platform Architecture &amp; Design in alignment with the Digital Platform roadmap, Enterprise Architecture &amp; TOGAF framework;• UI/UX Design• Platform Development &amp; Configuration• Digital Platform Integration with other Platforms;• Collaboration &amp; knowledge sharing with Enterprise and other downstream &amp; upstream Platform Architects• Platform Quality Assurance &amp; Testing• Digital platforms security, integrity, Solution &amp; Infrastructure Interfaces• Vendor management• Business Partnering including supporting adoption KEY OUTCOMES:• Develop and align Digital Platform roadmap with Product Manager and Enterprise Architecture• Develop &amp; integrate Product &amp; Platform Enablers roadmaps• Design guidelines for Product Development• Optimal design solutions fitting into Enterprise Architecture; Maintaining the Digital Platform conceptual integrity over time• Technology/engineering know-how for programs and solution; Matching technology with customer needs• Optimal allocation of responsibilities to sub-platforms• Enabler Epics for sub-platforms, technology, security and interfaces• Capacity allocation for enablement• Enablers implemented (Define, explore, and support the implementation)• Verify that the digital platform as built as per the requirements• Architecting and implementing SharePoint solutions/websites, with a specific focus on enhancing employee engagement and collaboration using Viva Suite.• Oversee the website's development and launch, addressing any technical issues that arise promptly and effectively.• Accountable to secure the Solution Documentation is kept up-to-date. ARE THESE YOUR SECRET INGREDIENTS?• Minimum 5 years of experience in at least one core module of the Microsoft Office productivity suite (e.g., SharePoint, Yammer, Teams, Azure).• 1+ years of experience with Microsoft PowerPlatform.• Copilot experience or familiarity with MS search &amp; Gen AI search.• Modern (New) SharePoint experience as an architect with global navigation &amp; hub structure for intranet/employee experience portal.• Part of a companywide reboot of internal communication, collaboration or digital employee experience• Viva or Yammer experience as an architect, including experience with MS Adaptive Cards.• Azure AI search• Experience with Workday, SAP adaptive cards would be considered an asset.

Platform Architect - Employee experience

A Product Analyst in the B2B e-Commerce area acts as the key player in collecting the business requirement, writing technical &amp; functional specifications &amp; proposing solution design to build &amp; deliver an E2E product that meets business expectations. They ensure long-term solution design stability, maintainability, compliance &amp; data integrity according to the CCH landscape &amp; standards.YOUR KEY RESPONSIBILITIES:<ul><li>Collaborate with business, collect &amp; analyze requirements. Turn them into functional/technical specifications, including effort estimation.</li><li>Co-own the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, data, systems, financials, delivery &amp; maintenance)</li><li>Together with the product manager as well as the solution architect and other stakeholders collaborate cross-functionally and validate process compliance of new requirements, provide solutioning while targeting simplification and standardization</li><li>Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate</li><li>Support product manager in driving backlog prioritization and help sprint objective definition</li><li>Configure &amp; customize in SAP Commerce Cloud in alignment with Developers</li><li>Document &amp; ensure features/user stories are well documented and following SAFe agile principles &amp; Enterprise Architect guidelines/ best practices</li><li>Drive sizing &amp; ROM estimates with the Development team to ensure accurate sprint planning (on-scope/on-time/on-budget)</li><li>Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability &amp; performance to ensure best-in-class product delivery.</li><li>Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needed to meet business goals.</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>University Degree in a relevant area, preferably in computer science.</li><li>3+ years of experience as SAP Commerce Cloud Consultant, performing configuration, testing and moving releases to production environment.</li><li>Experience in eCommerce marketplace platforms based on Mirakl will be considered as an advantage.</li><li>Any certification related to SAP Commerce Cloud or Mirakl will be considered as an advantage.</li><li>Strong FMCG industry-specific solutions knowledge in the Commercial area and proficiency in at least one of the sub-areas listed: B2B, B2B2C e-Commerce &amp; marketplaces.</li><li>Proven experience in managing a product backlog to capture business requirements, analyze, assess while providing functional/technical specifications including solution proposal.</li><li>Experience in working with a multi-disciplinary agile team to provide solution recommendations to business requests.</li><li>Ability to support complex projects related to consumer and/or customer facing Solutions.</li><li>Knowledge and experience with Agile/Scaled Agile and DevOps delivery models.</li><li>Strong communication and influencing skills.</li><li>English proficiency</li></ul>

B2B Product Analyst

We are seeking a highly skilled Solution Architect to take ownership of the stability, performance, and evolution of the Sirvis eCommerce marketplace platform and its related digital services. You will design end-to-end solutions across business, application, data, and infrastructure layers, ensuring data integrity and alignment with enterprise architecture principles.Reporting to the Platform Architect, you will execute platform direction and standards, and support roadmap definition and delivery. You will translate business goals into pragmatic designs and solution options that drive speed, quality, and security.YOUR KEY RESPONSIBILITIES:• Collaborate with the product team and business partners to capture requirements and translate them into high level solution designs. Highlight prerequisites, risks, and performance impact.• Support creation and evolution of the roadmap. Provide structured inputs, estimates, and dependencies to inform prioritization.• Contribute to clear functional and non-functional requirements. Define acceptance criteria tied to outcomes.• Document the solution architecture. Produce context, sequence, and state diagrams. Maintain data flows, interface contracts, and decision records.• Align designs with architecture review, security, and data privacy requirements. Address threats early and plan controls.• Design integrations with on premises and cloud systems. Shape inbound and outbound flows for master data, catalogs, pricing, availability, orders, invoices, and returns.• Promote API first and event first approaches. Use contract first specifications. Define versioning, idempotency, correlation identifiers, and error handling.• Establish canonical data models and mapping rules across domains. Keep interface and service catalogs current.• Set the testing approach. Plan contract, performance, resilience, and security testing.• Enforce observability. Logging, tracing, metrics, SLIs, SLOs, and actionable alerts.• Prepare runbooks and operational readiness. Plan capacity for seasonal peaks and onboarding spikes.• Lead RFI and RFP evaluations using objective technical criteria.• Promote Agile delivery and CI/CD with DevSecOps practices.• Guide engineers and vendors through build, integration, and cutover.• Adhere to guidance from the Platform Architect. Seek approval for exceptions to standards. Escalate platform level decisions promptly.ARE THESE YOUR SECRET INGREDIENTS?• University Degree in computer science or equivalent.• 3+ years in solution architecture or senior engineering for e-commerce or marketplace platforms, B2B or B2C.• Hands-on experience as a developer, consultant, or similar delivery role within the past 7 years.• Proven experience in architecture principles using SOA patterns &amp; TOGAF frameworks or similar.• Product experience &amp; hands-on in SAP e-Commerce Platform, Spartacus and SAP S4 ERP backend or any similar technology.• Certification in SAP CX products such as SAP CCV2 , CPI (BTP) or equivalent is recommended.• Understand different integration patterns of REST, ODATA, SOAP, GraphQL and have proven experience in abstracting data &amp; processes through a re-usable API architecture.• Understand hosting models using hybrid architecture models - on-premise &amp; cloud solutions (Azure, AWS,…) using IaaS, Paas, SaaS and their impact on the product lifecycle• Agile delivery experience with scaled frameworks. Strong CI/CD and DevSecOps experience. Experience with the Scaled Agile framework will be considered an advantage.• Hands on development background in modern languages and web technologies.• Strong communication and influencing skills. English proficiency.

Solution Architect - SAP Commerce Cloud

D365 Customer Engagement (CE) (PCF) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs. YOUR KEY RESPONSIBILITIES:Solution Development:• Collaborate with the product team (solution architect, product configuration experts) to understand the requirements and solution design• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Experts on defining Functional Specifications and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• Develop custom solutions for Dynamics 365 CE (Sales, Marketing, Customer Service, etc.) using tools like PCF, JavaScript, C#, and other technologies supported by the platform.• Implement custom workflows, business process flows, plugins, and integrations with third-party systems.• Write and maintain clean, scalable code and assist in troubleshooting and debugging applications.• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Ensures creation &amp; maintenance of development documentation in Azure DevOps Wiki• Guide junior developers in the team with implementation specifications, technical challenges and best practices to be followed• Ensures quality of software development is followed across the factory team members and delivery KPIs are fulfilledSupport &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Experts on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Organize release management resources and ensuring quality of releases and documentation• Suggest enhancements in the release management process for faster and controlled E2E deployment process.• Regularly reviewing Sonar Cloud and Aqua security findings and coming up with quality actions needed to be delivered by the teamCollaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field• 3+ Years of hands-on experience in TypeScript and ReactJS, NodeJS knowledge• 1+ Years of experience in PCF Power Platform Framework hands-on knowledge• Hands-on experience in Microsoft Dynamics 365 CRM Implementation projects preferred.• Proven experience in React JS development• Strong proficiency in JavaScript.• Proven experience in Power Platform PCF components development• Proven experience with Power Platform tools (Power Apps, Power Automate).• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing preferred.• Hands-on experience with Dynamics 365 SDK, Web API, and RESTful APIs.• Understanding of Azure services and cloud computing principles.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments.• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Microsoft Certified: Dynamics 365 Developer Associate or similar certifications are preferred.• Certifications in related fields (Azure, Power Platform) are an advantage.• Strong understanding of software development lifecycle and best practices.• Excellent problem-solving, analytical, and troubleshooting skills.• Good communication skills and the ability to collaborate effectively in a team environment.• Fluent in written and verbal English

Senior D365 Frontend Developer (PCF)

As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

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