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Mercato is a vibrant Italian all-day dining restaurant, open from breakfast to dinner, offering handmade pastas, authentic pizzas, and Mediterranean classics. The experience combines relaxed yet refined service, inspired by the warmth and conviviality of Italian dining.About the RoleAt Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are looking for a motivated and service-driven Restaurant Supervisor to join our Mercato team for the season. This role is ideal for a hospitality professional who enjoys leading teams on the floor, ensuring smooth operations, and delivering memorable dining experiences in a fast-paced, luxury environment.What You Will Do<ul><li>Supervise daily restaurant operations to ensure exceptional service standards</li><li>Support, motivate, and guide the service team during shifts</li><li>Assist with staff scheduling, onboarding, and on-the-job training</li><li>Ensure compliance with hygiene, health, and safety regulations</li><li>Handle guest feedback and resolve concerns professionally and efficiently</li><li>Work closely with the Restaurant Manager and other departments to maintain Four Seasons standards</li><li>Support inventory control, POS procedures, and cost-awareness initiatives</li><li>Lead by example and contribute to a positive team culture</li></ul>What You Bring<ul><li>Previous experience in a supervisory or senior service role within a restaurant or hospitality environment</li><li>Strong communication and leadership skills</li><li>Passion for guest service and attention to detail</li><li>Fluency in English; additional languages are considered an asset</li><li>Flexibility to work shifts according to operational needs</li></ul>What We Offer<ul><li>Competitive seasonal compensation package</li><li>Complimentary employee meals, transportation, uniform, and laundry services</li><li>Training and development opportunities through Four Seasons programs</li><li>Employee recognition initiatives</li><li>The opportunity to gain experience within a globally renowned luxury brand</li></ul>Schedule &amp; Duration<ul><li>Seasonal position</li><li>Full-time schedule with flexibility based on operational requirements</li></ul>If you are passionate about delivering exceptional service in a world-class dining environment and want to be part of a highly skilled team, we want to hear from you!

Mercato Restaurant Supervisor (Seasonal 2026) REQ10371543

Ως Captain, θα έχετε καθοριστικό ρόλο στη διαμόρφωση της εμπειρίας φιλοξενίας των επισκεπτών μας. Με ηγετική παρουσία και υψηλά πρότυπα επαγγελματισμού, θα συντονίζετε τη λειτουργία του σέρβις στον χώρο ευθύνης σας, διασφαλίζοντας άψογη εξυπηρέτηση και ομαλή συνεργασία όλων των τμημάτων.Ο ρόλος αυτός συνδυάζει επιχειρησιακή οργάνωση, καθοδήγηση ομάδας και άμεση επαφή με τον επισκέπτη, με στόχο τη δημιουργία αξέχαστων εμπειριών.&nbsp;Ζωή στο ΞενοδοχείοΤο επισιτιστικό τμήμα είναι ζωντανό, δυναμικό και απαιτητικό. Κάθε βάρδια έχει τον δικό της ρυθμό — συντονισμός ομάδας, επικοινωνία με κουζίνα και bar, διαχείριση αιτημάτων και συνεχής προσαρμογή. Ως Captain, θα είστε το σημείο αναφοράς που διασφαλίζει ποιότητα, ροή και αρμονία στην εξυπηρέτηση.Θα εργάζεστε σε ένα περιβάλλον που ενθαρρύνει την εξέλιξη, τη συνεργασία και τη συνεχή βελτίωση.&nbsp;Τι θα κάνετε<ul><li>Επιβλέπετε και διαχειρίζεστε τη λειτουργία του σέρβις στον χώρο ευθύνης σας</li><li>Διασφαλίζετε υψηλά πρότυπα φιλοξενίας και εξαιρετική εμπειρία επισκεπτών</li><li>Λειτουργείτε ως σύνδεσμος μεταξύ ομάδας σέρβις, κουζίνας και bar</li><li>Υποστηρίζετε, εκπαιδεύετε και καθοδηγείτε τα μέλη της ομάδας</li><li>Διαχειρίζεστε σχόλια και παράπονα επισκεπτών με επαγγελματισμό και φροντίδα</li><li>Συμβάλλετε στη βελτιστοποίηση των διαδικασιών εξυπηρέτησης</li></ul>&nbsp;Αυτό που σας κάνει ξεχωριστούςΠιστεύουμε ότι ένας εξαιρετικός Captain εμπνέει την ομάδα του, διατηρεί υψηλά standards και παραμένει πάντα προσανατολισμένος στον επισκέπτη.&nbsp;Αναζητούμε άτομα που:<ul><li>Διαθέτουν αποδεδειγμένη εμπειρία σε αντίστοιχη θέση σε ξενοδοχεία ή resorts υψηλών προδιαγραφών</li><li>Έχουν ισχυρές ηγετικές και οργανωτικές δεξιότητες</li><li>Διακρίνονται για την προσοχή στη λεπτομέρεια και την προληπτική στάση</li><li>Έχουν άριστες επικοινωνιακές και επιλυτικές ικανότητες</li><li>Διαθέτουν πάθος για τη φιλοξενία και την παροχή ποιοτικών εμπειριών</li></ul>&nbsp;Γιατί να ενταχθείτε στην ομάδα μας<ul><li>Δυναμικό και υποστηρικτικό εργασιακό περιβάλλον</li><li>Ευκαιρίες επαγγελματικής εξέλιξης και ανάπτυξης καριέρας</li><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Διαμονή (μόνο για εργασία σε resorts) και διατροφή</li></ul>&nbsp;

Restaurant Captain

As an Assistant Restaurant Manager, you will play a key role in leading daily operations, supporting the restaurant team, and ensuring exceptional service standards. This position is ideal for a hospitality professional who thrives in a dynamic, luxury environment and is passionate about delivering memorable guest experiences while developing high-performing teams.What You Will Do<ul><li>Support the Restaurant Manager in overseeing daily operations and ensuring service excellence</li><li>Lead, motivate, coach, and develop the team in line with Four Seasons standards</li><li>Maintain strong guest engagement, building relationships with regular and new guests</li><li>Monitor and control labor and operating costs, including scheduling and inventory</li><li>Collaborate with the culinary team on menu execution and product quality</li><li>Ensure compliance with hygiene, health, and safety standards</li><li>Analyze performance using reporting tools and contribute to revenue optimization</li><li>Conduct training sessions, pre-shift briefings, and performance evaluations</li><li>Coordinate effectively with other departments to ensure smooth operations</li><li>Handle guest feedback professionally and resolve any concerns efficiently</li><li>Lead by example, promoting a positive team culture aligned with the Golden Rule</li></ul>What You Bring<ul><li>Previous experience in a supervisory or management role within a restaurant or luxury hospitality environment</li><li>Strong leadership and team management skills</li><li>Excellent communication and organizational abilities</li><li>Solid understanding of restaurant operations, financial awareness, and guest service excellence</li><li>Fluency in English; additional languages are considered an asset</li><li>Flexibility to work shifts based on operational needs</li><li>Strong knowledge of food &amp; beverage products and service standards</li></ul>What We Offer<ul><li>Competitive compensation package</li><li>Complimentary employee meals, transportation, uniform, and laundry services</li><li>Learning and development opportunities through Four Seasons programs</li><li>A dynamic and supportive working environment</li><li>Career growth within a globally recognized luxury hospitality brand</li></ul>Schedule &amp; Duration<ul><li>Seasonal full-time position</li><li>Flexible schedule based on operational requirements</li></ul>If you are passionate about hospitality, leadership, and delivering exceptional dining experiences, we would love to hear from you.

Assistant Restaurant Manager - Mercato Restaurant (Seasonal 2026) REQ10379148

Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Leading Pastry Culinary Team• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.• Encourages and builds mutual trust, respect, and cooperation among team members.• Serves as a role model to demonstrate appropriate behaviors.• Ensures and maintains the productivity level of employees.• Ensures employees understand expectations and parameters.• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.• Leads shifts while personally preparing food items and executing requests based on required specifications.• Supervises and coordinates activities of cooks and workers engaged in food preparation.&nbsp;Ensuring Culinary Standards and Responsibilities are Met• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.• Recognizes superior quality products, presentations and flavor.• Maintains food preparation handling and correct storage standards.• Maintains purchasing, receiving and food storage standards.• Supports procedures for food &amp; beverage portion and waste controls.• Follows proper handling and right temperature of all food products.• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.• Ensures compliance with all applicable laws and regulations.• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.• Checks the quality of raw and cooked food products to ensure that standards are met.• Assists in determining how food should be presented and creates decorative food displays.&nbsp;Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Sets a positive example for guest relations.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Strives to improve service performance.&nbsp;Maintaining Culinary Goals• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.• Purchases appropriate supplies and manage inventories according to budget.&nbsp;Supports Training and Development Activities&nbsp;• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.• Ensures property policies are administered fairly and consistently.• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.&nbsp;Additional Responsibilities&nbsp;• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Brings issues to the attention of the department manager and Human Resources as necessary.• Attends and participates in all pertinent meetings.

Θέσεις Εργασίας Επόπτης Εστιατορίου Αττική, Εστίαση

mercato restaurant supervisor (seasonal 2026) req10371543

Four Seasons Athens Astir Palace

restaurant captain

Zeus International Hotels & Resorts

assistant restaurant manager - mercato restaurant (seasonal 2026) req10379148

Four Seasons Athens Astir Palace

head baker 26051189

Marriott Bonvoy

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