Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Πληροφορική

Προσωπικό Ασφαλείας

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!The role - Taking the wheel at HertzCUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential Requirements Your skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li></ul><ul><li>Enthusiastic, flexible and positive attitude towards selling</li></ul><ul><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li></ul><ul><li>Willing to work on a shift rotation basis.</li></ul>

Customer Service Representative - Athens

Απαραίτητα Προσόντα:&nbsp;§&nbsp;&nbsp;Πτυχίο ΑΕΙ/ΤΕΙ Πληροφορικής, Τηλεπικοινωνιών ή ανάλογου τομέα§&nbsp;&nbsp;Διαπιστωμένη εμπειρία τουλάχιστον 3 ετών σε αντίστοιχη θέση§&nbsp;&nbsp;Γνώσεις σε τεχνολογίες&nbsp;IT&nbsp;και επικοινωνιών§&nbsp;&nbsp;Πολύ καλή γνώση&nbsp;MS&nbsp;Office§&nbsp;&nbsp;Άριστη γνώση αγγλικών σε γραπτό και προφορικό λόγο&nbsp;&nbsp;Επιθυμητά προσόντα:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Πιστοποιήσεις πωλήσεων&nbsp;&nbsp;&nbsp;Προσωπικά χαρακτηριστικά:&nbsp;§&nbsp;&nbsp;Άριστες επικοινωνιακές δεξιότητες§&nbsp;&nbsp;Ικανότητα διάγνωσης και ανάλυσης αναγκών πελατών§&nbsp;&nbsp;Δυνατότητα λήψεως αποφάσεων&nbsp;&nbsp;&nbsp;&nbsp;§&nbsp;&nbsp;Μεθοδικότητα και συνέπεια§&nbsp;&nbsp;Ομαδικότητα και συνεργασία&nbsp;&nbsp;Η εταιρία προσφέρει:&nbsp;§&nbsp;Άριστο εργασιακό περιβάλλον§&nbsp;Προοπτικές εξέλιξης§&nbsp;Συνεχή εκπαίδευση§&nbsp;Πρόγραμμα ομαδικής ασφάλισης

Senior Sales Account Manager

Θέσεις Εργασίας Αθήνα, Εμπόριο Λιανικής

customer service team leader

IKEA

customer service representative - athens

Autohellas Group

senior sales account manager

SPACE HELLAS AE