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We are looking for a charming, confident, sophisticated and internationally-minded individual who knows how to exceed guest expectations.As a Club InterContinental Agent, you will deliver personalized and elevated guest experiences to our most valued guests. You will be responsible for ensuring exceptional service standards within the Club InterContinental Lounge, creating a seamless, comfortable and memorable stay through attention to detail and proactive service.Key Responsibilities<ul><li>Welcome and greet guests in a warm and friendly manner.</li><li>Perform all check-in and check-out tasks and other related front desk agent duties as required by the hotel.</li><li>Provide personalized and attentive service to Club InterContinental guests throughout their stay</li><li>Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.</li><li>Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.</li><li>Ensure all Club InterContinental standards and service procedures are consistently followed</li></ul>&nbsp;The ideal candidate should be:<ul><li>Friendly and have a polite personality.</li><li>Able to multi-task and use initiative, focusing on guest needs.</li><li>With good communication skills and the ability to build strong relationships with guests and colleagues from various departments.</li><li>Team player able to follow procedures and work independently</li><li>Detail oriented.</li></ul>Requirements:<ul><li>Degree in Hotel Management or Tourism.</li><li>Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.</li><li>Previous hotel experience, preferred in similar position.</li><li>Experience in a Food &amp; Beverage position would be an asset.</li><li>Fully computer literate (“Opera” experience required).</li><li>Flexibility in working shifts.</li></ul>Company offers:<ul><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Fixed-term Contract</li></ul>

Club InterContinental Agent – InterContinental Athens

The Director of Wellness will lead the development and activation of a world‑class holistic ecosystem, integrating innovation, tradition, and personalized experiences. The role will shape a distinctive philosophy of wellbeing, supporting guests throughout their entire journey—pre‑arrival, in‑stay, and post‑departure.&nbsp;Key ResponsibilitiesThe Director of Wellness is expected to:<ul><li>Design and implement a holistic wellness strategy aligned with the hotels’ brand positioning and global best practices.</li><li>Introduce and manage advanced wellness and recovery technologies, ensuring they are guest‑centric and results‑driven.</li><li>Evaluate emerging wellness innovations and seamlessly incorporate them into the guest experience.</li><li>Maintain the high standards of treatment experiences, service and attention to detail within the spa</li><li>Build, inspire, and lead a high‑performing wellness team across spa, beauty, fitness, and wellness services.&nbsp;</li><li>Develop, manage, and deliver the Spa and Wellness business plan, including the annual budget and forecasting as well as performance reporting&nbsp;</li><li>Work closely with the Hotel Marketing and PR team to develop and execute strategic Spa marketing and PR initiatives</li></ul>&nbsp;Education &amp; Experience<ul><li>Bachelor's degree in hospitality management, Wellness, Health Sciences, or a related discipline; professional Spa and/or Wellness certification preferred.</li><li>Minimum of 8–12 years of progressive leadership experience within luxury spa, wellness, or destination wellness operations in an international or multi‑property environment.</li><li>Fluency in English is required; knowledge of Greek is desirable.</li></ul>

Director of Spa and Wellness 26053050

Key Responsibilities:<ul><li>Operate industrial washers, dryers, and finishing equipment efficiently and safely.</li><li>Follow proper procedures for washing, drying, ironing, and sanitizing a variety of fabrics, such as linens, towels, uniforms, and curtains.</li><li>Understand and apply the correct use of detergents, bleaches, and other cleaning agents based on fabric type and condition to prevent damage.</li><li>Ensure all items meet high cleanliness and presentation standards before redistribution.</li><li>Manage inventory of detergents and other cleaning materials.</li><li>Ensure laundry area cleanliness and implement hygiene and safety protocols.</li><li>Assist during peak operational periods and work flexible shifts as required.</li><li>Cooperate with other departments (Housekeeping, F&amp;B, Management) to ensure timely linen availability and quality.</li><li>Perform other related duties as assigned by hotel operations.</li></ul>Requirements:<ul><li>Previous experience in a similar role, ideally in a luxury hotel.</li><li>Solid understanding of laundry procedures and textile care for various fabric types.</li><li>Ability to safely handle and maintain laundry equipment.</li><li>Knowledge of hygiene and safety standards in laundry operations.</li><li>Flexibility to work shifts, including weekends and holidays during high-demand periods.</li><li>Team spirit and ability to collaborate with multiple departments.</li><li>Good command of Greek or English.</li></ul>Company offers:<ul><li>Career development opportunities.</li><li>Excellent working environment.</li><li>Fixed-term Contract</li></ul>

Laundry Attendant – InterContinental Athens

Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.&nbsp;CANDIDATE PROFILE&nbsp;&nbsp;Education and Experience• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.&nbsp;CORE WORK ACTIVITIES&nbsp;Leading Pastry Culinary Team• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.• Encourages and builds mutual trust, respect, and cooperation among team members.• Serves as a role model to demonstrate appropriate behaviors.• Ensures and maintains the productivity level of employees.• Ensures employees understand expectations and parameters.• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.• Leads shifts while personally preparing food items and executing requests based on required specifications.• Supervises and coordinates activities of cooks and workers engaged in food preparation.&nbsp;Ensuring Culinary Standards and Responsibilities are Met• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.• Recognizes superior quality products, presentations and flavor.• Maintains food preparation handling and correct storage standards.• Maintains purchasing, receiving and food storage standards.• Supports procedures for food &amp; beverage portion and waste controls.• Follows proper handling and right temperature of all food products.• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.• Ensures compliance with all applicable laws and regulations.• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.• Checks the quality of raw and cooked food products to ensure that standards are met.• Assists in determining how food should be presented and creates decorative food displays.&nbsp;Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Sets a positive example for guest relations.• Empowers employees to provide excellent customer service.• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.• Strives to improve service performance.&nbsp;Maintaining Culinary Goals• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.• Purchases appropriate supplies and manage inventories according to budget.&nbsp;Supports Training and Development Activities&nbsp;• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.• Ensures property policies are administered fairly and consistently.• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.&nbsp;Additional Responsibilities&nbsp;• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Brings issues to the attention of the department manager and Human Resources as necessary.• Attends and participates in all pertinent meetings.

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