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As a Location Support Specialist, you will provide on‑site technical support across offices, stores and warehouses, securing smooth daily operations and an excellent user experience. You will troubleshoot, coordinate with vendors and contribute to reliable, well‑functioning local tech environments. Ιn this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Provide on‑site support for hardware, software and device issues that cannot be resolved remotely.</li><li>Troubleshoot and repair user equipment, including laptops, mobile phones, tablets and meeting‑room devices.</li><li>Support colleagues with equipment setups, configurations, maintenance and daily technical needs.</li><li>Provide hands-on technical assistance to office, store, and warehouse teams, ensuring uninterrupted daily operations.</li><li>Collaborate with the Global Network team on office network and access‑point issues.</li><li>Distribute and support technical equipment for stores (phones, tills, spare parts).</li><li>Maintain accurate documentation and follow up on incidents and tasks in ServiceNow.</li><li>Act as the local point of contact for infrastructure vendors (ISP, telephony) to secure timely checks and maintenance.</li><li>Contribute to a reliable, stable and user‑friendly onsite IT environment by proactively identifying and resolving issues.</li></ul>WHO YOU’LL WORK WITH​As a Location Support Specialist, you will work closely with local colleagues across offices, stores and warehouses, as well as with Global Network teams, infrastructure vendors and central IT support functions. Together, you ensure smooth technical operations and a supportive, service‑minded experience for all users.WHO YOU ARE​We are looking for people with…<ul><li>Secondary education; IT‑related studies are an advantage.</li><li>Familiarity with ServiceNow or similar ticketing systems.</li><li>Hands-on experience with user devices, networks, and hardware setups</li><li>Basic understanding of hardware and software troubleshooting, supported by hands‑on experience or strong interest in IT.</li><li>Strong organizational skills and a structured, detail‑oriented approach.</li><li>Good communication abilities and comfort in supporting colleagues at different technical levels.</li><li>Proficiency in English and the local language.</li></ul>And people who are…<ul><li>Curious, quick to learn and motivated by solving technical challenges.</li><li>Service‑minded, collaborative and eager to help colleagues succeed.</li><li>Calm under pressure and positive when unexpected issues arise.</li><li>Practical, hands‑on and comfortable working independently on various onsite tasks.</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Location Support Specialist

Under this framework, we are currently looking for enthusiastic&nbsp;Senior Data Engineers&nbsp;to become part of our dynamic Consulting team in our offices in&nbsp;Athens. In this role, you’ll work with cutting-edge technologies to help clients transform their technology platforms and business operations. Partnering with some of the world’s largest organizations, you’ll help COO’s, CFO’s, CIO’s and their teams realize their ambitions – from improving financial performance, to accelerating speed to market and delivering continuous innovation.Our diverse and passionate team is encouraged to use agile techniques in the development, delivery and on-going management of analytics services and solutions that solve complex business issues through descriptive analytics, advanced visualization, data warehousing, multi-dimensional modelling and business intelligence.#YourRoleYour role as a&nbsp;Senior&nbsp;Data Engineer&nbsp;will focus on leading the delivery of client engagements, by understanding objectives for clients and Deloitte,&nbsp;aligning yours and your team’s work&nbsp;to objectives and setting personal priorities, teaming with others across businesses and borders and taking accountability for own and team results&nbsp;to meet client expectations and project’s desired outcomes.In this role, you will build relationships and exercise your communication skills in order to positively influence your peers and other stakeholders. You will commit to personal learning and development by actively seeking opportunities for growth, you will share knowledge and experience with others, and act as a strong brand ambassador, embracing our purpose and values in order to put these into practice in your professional life.During your tenure as a&nbsp;Senior&nbsp;Data Engineer, you will demonstrate and develop your ability to:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in large-scale Data Modernization Programs&nbsp;working in international environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the delivery of both Cloud and On-Premises Data Initiatives and serve as technical expert for Data Engineering Teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design data-based solutions&nbsp;and data architectures&nbsp;that enable the client’s technology agenda, and communicate market trends and potential impacts effectively to the client·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide guidance on project delivery approach, defining success criteria, communication plans, resource plans, project plans, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the architecture of the ETL/ELT jobs by utilizing and combining available components and tools·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist in the analysis, design, development and testing of Data &amp; Business Intelligence solutions, spanning from data quality sanity checks and data integration controls to data reconciliation across different environments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Train and mentor colleagues and clients alike with best practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support and participate in business development activities of the firm. #WinningRequirementsTo qualify for the role you must have:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree in Information Technology, Computer Science, Engineering, Mathematics or other related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Master’s Degree in Information Technology or Computer Science.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least&nbsp;3&nbsp;years&nbsp;of relevant work experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in leading medium to large-scale teams.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;knowledge of&nbsp;Data Warehouse, Data Management, Data Architecture, Data Governance and Business Intelligence principles and techniques.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in On-Premise technologies stacks such as&nbsp;IBM AS400 (DB2), MS SQL Server and Oracle.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Cloud technology data services such as Databricks, Azure Synapse Analytics, Azure Data Factory,&nbsp;Microsoft Fabric, AWS Glue and GCP BigQuery.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Data Visualization tools such as Power BI, Qlik and Tableau.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Orchestration solutions such as Control-M and Apache Airflow.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in Data Science and AI / ML techniques and tools will be considered a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal and communications skills in Greek and in English.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Military obligations fulfilled where applicable.&nbsp;#A&nbsp; #AboutConsulting Five core competency areas make up our Consulting service line:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strategy, Analytics and M&amp;A·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer and Marketing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Business Operations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Human Capital·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Enterprise Technology and Performance We exist to solve complex problemsOur consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact.We are committed to collaborationOur role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It’s why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We’re also unafraid to challenge.&nbsp; In so doing, we build long-term and trusted affinities.We create long-term, sustainable impact &nbsp;We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it’s about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come.#AboutConsulting Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. Sounds like the sort of role for you? Apply now. This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. ("DCM") countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and their related entities&nbsp;(collectively,&nbsp;the "Deloitte&nbsp;organization"). DTTL (also referred to as "Deloitte Global") and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see [1]&nbsp;www.deloitte.com/ about to learn more. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see [2]&nbsp;www.deloitte.com/about to learn more about our global network of member firms. Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500g; companies. Learn how Deloitte's approximately 312,000 people make an impact that matters at [3]&nbsp;www.deloitte.com. This document and its contents are prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. (c) 2024 Deloitte Central&nbsp;Mediterranean.&nbsp;All rights reserved.

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location support specialist

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Deloitte

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