LastWeek

LastThreeDays

Today

Aoristou

Orismenou

FullTime

PartTime

OnSite

Main Tasks:<ul><li>Receive and manage customer requests, through our internal ticketing system</li><li>Assign work orders to engineers</li><li>Follow up tickets through whole ticket lifecycle, based upon customer contracts</li><li>Ensure SLA terms are respected</li><li>Remotely perform system troubleshooting, incident investigation and resolution for a set of customers or services</li><li>Coordinate 3rd party vendors</li><li>Monitoring and operation of customer systems using managed services tools</li><li>Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams (Level 2, Level 3)</li><li>Reporting</li></ul>&nbsp;Required Qualifications:<ul><li>Bachelor's degree in computer science or related field</li><li>At least 2 years of proven experience in a similar position</li><li>Very good knowledge of Windows environment</li><li>Very good knowledge of MS Office (excel, word)</li><li>Basic technical knowledge and experience in Networking (switching/routing)</li><li>Basic knowledge and understanding in Firewalling/Security</li><li>Excellent knowledge of English (both written &amp; spoken)</li><li>Ability to work in shifts 24*7</li></ul>&nbsp;Preferred Qualifications:<ul><li>Certification in the technological areas of Systems/Networking/Firewalling (e.g. CCNA, NSE, Azure etc.)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Problem-solving and troubleshooting skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Consistency &amp; Reliability</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

Technical Support Engineer

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

The American College of Greece is seeking a Specialist – International and Immigration Services to provide administrative and student-facing support to the International Student Services Office. The successful candidate will play a key role in supporting international and study abroad students throughout the visa, residence permit, and integration process, contributing to a positive and inclusive student experience.Job Responsibilities:<ul><li>Provide administrative support to the International Student Services Office in all matters related to visas, residence permits, back-office operations, and student communication, ensuring timely and accurate service.</li><li>Communicate with international students prior to their arrival in Greece and prepare visa support letters.</li><li>Support degree-seeking international students through one-on-one meetings, presentations, and email communication to ensure full and timely understanding of visa and residence permit processes.</li><li>Coordinate with the Business Affairs Office for the preparation of documents required for residence permits (e.g., tax number, health insurance).</li><li>Follow up with students during the residence permit process regarding pending documentation, biometric appointments, and related requirements.</li><li>Provide support to international and study abroad students in relation to international program services, activities, and excursions, ensuring their full participation and smooth integration into the ACG community.</li><li>Participate in events and excursions organized for international and study abroad students.</li><li>Perform all other tasks assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree</li><li>1–2 years of professional experience in sales, customer care, or student-facing roles.</li><li>Excellent written and verbal communication skills in English and Greek.</li><li>Strong PC skills (MS Word, Excel, PowerPoint).</li><li>Knowledge of data gathering and reporting.</li></ul>Required Skills:<ul><li>Strong customer service orientation.</li><li>Effective interpersonal and presentation skills.</li><li>High attention to detail.</li><li>Demonstrated discretion and ability to handle confidential and sensitive information.</li><li>Strong teamwork and collaboration skills.</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively.</li><li>Strong time management skills.</li><li>Ability to adapt and work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Ability to travel and to work flexible hours as required to support departmental needs.</li></ul>

Specialist – International and Immigration Services

The American College of Greece (ACG) is seeking a Graduate Admissions Specialist to support the recruitment and admission of students into ACG’s graduate programs. The successful candidate will play a key role in guiding prospective students through the admissions pipeline, contributing to enrollment goals, and ensuring a seamless, student-centered admissions experience.Job Responsibilities:<ul><li>Develop meaningful contact with prospective students from initial inquiry to enrollment and re-enrollment, ensuring effective nurturing and tracking of leads.</li><li>Proactively follow up with prospective students to support the achievement of enrollment targets.</li><li>Organize new student Orientation and registration preparations and assist with special events coordinated by the Office of Admissions.</li><li>Review application materials to verify they meet program admission criteria.</li><li>Maintain accurate and up-to-date records of student interactions and application statuses within the CRM system.</li><li>Implement recruitment strategies for graduate students as directed by Senior Leadership.</li><li>Participate in enrollment activities and events, including info sessions, international fairs, email campaigns, and virtual or phone meetings.</li><li>Support the implementation of customized enrollment processes and tactics for graduate programs.</li><li>Perform any other duties and special projects as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in any discipline. A Master’s degree will be considered an asset.</li><li>Minimum 3 years of experience in a client-oriented sales or service environment.</li><li>Strong familiarity with the Greek and international education market.</li><li>Experience working with CRM systems such as Salesforce or HubSpot.</li><li>Excellent written and oral communication skills in Greek and English.</li><li>Strong computer skills (Word, Excel, PowerPoint) and reporting ability.</li></ul>Required Skills:<ul><li>Strong interpersonal, organizational, time-management, and problem-solving skills.</li><li>High attention to detail, customer-centric approach, and ability to multitask.</li><li>Ability to work with a diverse and international student base.</li><li>High degree of confidentiality.</li><li>Ability to work on-site and function effectively as part of a larger team.</li></ul>

Specialist – Graduate Admissions

The American College of Greece is seeking a motivated and experienced Senior Specialist – International Enrollment to join our Undergraduate Enrollment team. The successful candidate will be responsible for international student recruitment, admissions processing, and student support. The role involves significant international travel to represent ACG at fairs and events, as well as the cultivation of relationships with prospective students from initial inquiry to enrollment and relocation to Greece.Job Responsibilities:<ul><li>Plan and participate in recruitment initiatives—such as international fairs, high school visits, conferences, and webinars—within the assigned territory.</li><li>Cultivate and maintain strong relationships with external partners (e.g., educational agents, high school counselors), ensuring they remain informed and equipped to recruit qualified students.</li><li>Evaluate recruitment outcomes and propose adjustments to future recruitment plans within the assigned region to increase enrollment.</li><li>Guide candidates through all admissions process steps and assess their eligibility for admission.</li><li>Maintain consistent communication with prospective students to encourage engagement, ensure timely progression, and support conversion throughout the admissions cycle.</li><li>Coordinate on-campus visits, information sessions (in-person and online), and residence tours for prospective students and families.</li><li>Manage and update student application data within the CRM admissions system.</li><li>Support new students during their first year by following up on their academic and student life experience.</li><li>Organize and participate in on-campus events related to the recruitment and retention of first-year students.</li><li>Assist the refugee scholarship program counselor with admissions processes and coordinate logistical needs for scholarship recipients (e.g., books, meals, supplies).</li><li>Perform any other duties as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>2-3 years’ work experience in counselling/advising, sales or customer care positions</li><li>Familiarity with international secondary and post-secondary education systems will be considered additional asset</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot)</li><li>Excellent oral and written communication skills in English and Greek</li><li>P.C. literate (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Customer care oriented</li><li>Effective interpersonal and presentation skills</li><li>Discretion and confidentiality of sensitive information</li><li>Attention to detail and problem-solving skills</li><li>Team Work</li><li>Strong organizational skills with the ability to multi-task</li><li>Excellent time management skills and the ability to prioritize work</li><li>Strong ability to adapt to different cultural and ethnic diverse environments</li></ul>Other requirements:<ul><li>Ability to travel frequently and to work flexible hours (considering potential time zone differences), including evenings and weekends, as required to support departmental needs.</li></ul>

Θέσεις Εργασίας It Support Specialist Αγία Παρασκευή

technical support engineer

SPACE HELLAS AE

specialist – support services, international student services

The American College of Greece

specialist – international and immigration services

The American College of Greece

specialist – graduate admissions

The American College of Greece

senior specialist – international enrollment

The American College of Greece

Προσλαμβάνουν επίσης κοντά:

Jobily.gr

Για Εργοδότες

Για Υποψηφίους

Εταιρεία