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Κύριες Αρμοδιότητες&nbsp;<ul><li>Εκπαίδευση ανθρωπίνου δυναμικού</li><li>Διαχείριση και παρακίνηση του προσωπικού</li><li>Εξασφάλιση της εύρυθμης λειτουργίας του καταστήματος</li><li>Διασφάλιση της υψηλής ποιότητας εξυπηρέτησης των πελατών του καταστήματος</li><li>Επίτευξη μηνιαίων στόχων</li><li>Συντονισμός της ομάδας με βάση τις λειτουργικές διαδικασίες της εταιρείας</li><li>Συνεχής έλεγχος και αξιολόγηση για την έγκαιρη αναγνώριση και επίλυση προβλημάτων</li></ul>ΠΕΛΑΤΗΣ<ul><li>Διατήρηση μιας εξαιρετικής εμπειρίας εξυπηρέτησης στο κατάστημα, εξασφαλίζοντας υψηλού επιπέδου ικανοποίηση των πελατών</li><li>Αντιμετώπιση ερωτημάτων και παραπόνων και επίλυση ζητημάτων / αιτημάτων πελατών</li><li>Καλλιεργήστε μια πελατοκεντρική νοοτροπία αναπτύσσοντας και διατηρώντας σταθερές σχέσεις με τους πελάτες</li></ul>ΟΜΑΔΑ<ul><li>Εκπαιδεύστε, καθοδηγήστε, παρακινήστε, προσφέρετε εποικοδομητικά σχόλια στην ομάδα και ενθαρρύνετε την πρόοδο εντός της εταιρείας</li><li>Βοηθάτε με τακτικές εκπαιδευτικές συναντήσεις εντός του καταστήματος, διασφαλίζοντας ότι η ομάδα είναι σε θέση να διατηρήσει τα υψηλά πρότυπα που απαιτούνται</li><li>Μέλη της ομάδας υποστήριξης (π.χ. δίνοντας το παράδειγμα ή την καθοδήγηση) για να εξασφαλίσουν μια εξαιρετική εμπειρία επισκεπτών</li><li>Προώθηση μιας επιχειρηματικής προσέγγισης και ομαδικού πνεύματος, χρησιμοποιώντας αποτελεσματική επικοινωνία, διασφαλίζοντας αποτελεσματική οργάνωση και επαγγελματική ανάπτυξη</li></ul><ul><li>Εξασφάλιση ενός ασφαλούς και υγιούς εργασιακού περιβάλλοντος χωρίς κινδύνους σύμφωνα με τους κανονισμούς</li><li>Βεβαιωθείτε ότι η ομάδα είναι πάντα ενημερωμένη σχετικά με το προϊόν, τις πολιτικές και τις διαδικασίες</li><li>Προσέλκυση και πρόσληψη των καλύτερων ταλέντων που διατίθενται στην αγορά μέσω δικτύωσης και ανίχνευσης</li></ul>ΛΕΙΤΟΥΡΓΙΑ<ul><li>Διαχείριση των καθημερινών λειτουργικών δραστηριοτήτων του καταστήματος και διασφάλιση της συμμόρφωσης με τις πολιτικές και τις διαδικασίες</li><li>Παρακολούθηση και έλεγχος των επιπέδων παραγωγικότητας των καταστημάτων</li><li>Ανάλυση αναφορών για τη λήψη βασικών αποφάσεων σχετικά με τις πωλήσεις</li><li>Εφαρμογή στρατηγικών σχεδιασμού προσωπικού και πόρων για τη βελτιστοποίηση των χρονοδιαγραμμάτων προσωπικού</li></ul>Πάνω από όλα όμως, ξέρεις να&nbsp;δουλεύεις με ομάδες και σκίζεις στην επικοινωνία.&nbsp;Έχεις ξεκάθαρη&nbsp;επιχειρηματική σκέψη&nbsp;και καταλαβαίνεις ποιοι μπορεί να είναι οι επόμενοι στόχοι μας και πως θα τους κατακτήσουμε. Μπορείς να παίρνεις γρήγορες&nbsp;αποφάσεις&nbsp;και να λύνεις&nbsp;προκλήσεις.&nbsp;Η εταιρεία προσφέρει:<ul><li>Αρχικός μηνιαίος μικτός&nbsp;μισθός στα 1.350€.&nbsp;Το πλάνο μας όμως είναι σχεδιασμένο έως και 4 χρόνια μετά, που θα φτάσεις&nbsp;στα 1.700€ μικτά.</li><li>Σταθερό εργασιακό περιβάλλον – Συμβάσεις αορίστου χρόνου</li><li>Γενναιόδωρη έκπτωση εργαζομένων σε όλες τις μάρκες μας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li></ul>

Διευθυντής καταστήματος

The role is addressed to professionals with increased technical maturity, capable of taking ownership of complex security incidents, acting as a technical reference point in the daily SOC operations, and actively contributing to the continuous improvement of detection and response mechanisms.The position includes 24*7 support.Key Responsibilities:<ul><li>Handle and perform in-depth investigation of high-severity and complex security incidents (P1 / P2)</li><li>Coordinate Incident Response activities in collaboration with internal teams and customers</li><li>Provide technical guidance and support to L1 and L2 analysts during complex investigations</li><li>Analyze multi-stage attacks and complete attack chains, producing actionable technical conclusions</li><li>Optimize detection rules, correlations, and security use cases</li><li>Actively participate in the design, improvement, and maintenance of automated response actions (playbooks / workflows), in close collaboration with the relevant teams</li><li>Participate in and guide threat hunting activities</li><li>Perform quality assurance and technical enhancement of incident reports</li><li>Communicate technically with customers during critical incidents and post-incident reviews</li><li>Contribute to the continuous improvement of SOC processes, SOPs, and overall operational effectiveness</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in Information Technology or a related field</li><li>4+ years of experience in a SOC / Security Analyst role, with hands-on involvement in high-severity incidents</li><li>Strong practical experience in:<ul><li>SIEM / XDR environments and log analytics</li><li>Security incident investigation and response</li></ul></li><li>Solid understanding of:<ul><li>Network protocols, encryption, and network traffic analysis</li><li>Attacks targeting endpoints, networks, cloud, and identity infrastructures</li></ul></li><li>Experience with threat hunting or proactive detection activities</li><li>Ability to analyze complex attack paths and multi-stage intrusion scenarios</li><li>Working knowledge of scripting (e.g. Python, regex) for analysis or automation support</li><li>Knowledge of IDS / IPS, EDR, and related security technologies</li><li>Excellent command of English (written and spoken)</li></ul>Preferred Qualifications:<ul><li>Cybersecurity certifications</li><li>Experience with SOAR or automated response actions (usage, maintenance, or improvement)</li><li>Knowledge of MITRE ATT&amp;CK and adversary technique mapping</li><li>Experience in Vulnerability Assessment or Penetration Testing</li><li>Good knowledge of Windows and Linux operating systems</li><li>Experience in mentoring or technical leadership roles</li></ul>&nbsp;&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills&nbsp;</li><li>Decision making skills&nbsp;&nbsp;</li><li>Ability to diagnose, analyze and solve problems&nbsp;&nbsp;</li><li>Teamwork&nbsp;</li><li>Consistency &amp; Reliability</li></ul>Our company offers:&nbsp;<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Certifications on leading vendors’ technologies</li><li>Private health insurance scheme</li></ul>

Senior L2 Security Analyst

As an IT Solution Architect you will be responsible for designing and implementing technology solutions to meet specific business needs.Main tasks:<ul><li>Meet with stakeholders to understand their business requirements and translate them into technical specifications.</li><li>Create architectural designs and blueprints for IT solutions, considering factors like scalability, security, performance, availability and cost-effectiveness.</li><li>Research and evaluate new technologies, frameworks, and tools to determine their suitability for the organization's needs.</li><li>Work closely with other members of the IT team, including developers, engineers, and project managers, to ensure that the solution aligns with overall objectives and standards.</li><li>Document architectural decisions, design patterns, and technical specifications for reference and future maintenance.</li><li>Communicate technical concepts and solutions effectively to non-technical stakeholders, including clients and business executives, to assist the business in meeting their business objectives including technology transformation and changes to service, process and/or operating models</li><li>Stay updated on industry trends, best practices, and emerging technologies relevant to the field of IT architecture.</li><li>Work with external vendors and service providers to integrate third-party solutions into the overall architecture.</li><li>Analyze the performance and design of deployed solutions and make recommendations for optimizations or improvements as needed.</li><li>Provide guidance, mentorship, and training to junior architects and other team members to help them develop their skills and expertise.</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor’s degree in the field of Information Technology</li><li>Experience in similar presales position or in Senior IT engineer role</li><li>Excellent knowledge and experience in designing and integrating IT solutions (Infrastructure Modernization, HCI, Virtualization, Data Protection, CyberResilience, Disaster Recovery Cloud migrations / Hybrid implementation on Azure etc)</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;Preferred qualifications:<ul><li>Experience in response to public and private sector tenders</li><li>Experience in implementation or PoCs of similar integration solutions</li><li>Experience in Hybrid/Cloud solutions (Azure or AWS)</li><li>Relevant vendor certifications</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Good Presentation skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

IT Solutions Architect

Main tasks:<ul><li>Cooperation with local and international providers for pricing requests</li><li>Build and maintain good business relationships with customers</li><li>Coordinate with sales &amp; Technical teams</li><li>Design Telecom solutions</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor degree in the field of Telecommunications</li><li>1-2 years of proven experience in similar position</li><li>Working Experience in Telecom Industry</li><li>Knowledge of Networking technologies (SDH, MPLS, ETHI)</li><li>Excellent Knowledge of MS Office</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Analytical thinking</li><li>Teamwork</li><li>Willingness to learn and develop new skills</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

Telecom Presales Engineer

Main Tasks:<ul><li>High level design and presales support for Cloud / Hybrid solutions</li><li>Preparation and presentation of techno-economic proposals</li><li>Business and product development</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor's degree in the field of Information Technology</li><li>Experience in similar position with proven involvement in customer needs analysis and preparation of techno-economic proposals</li><li>At least 5 years’ experience in previous position as a Senior ΙΤ Cloud Engineer with proven participation in deployment cloud solutions.</li><li>Excellent knowledge in the design and pricing of cloud solutions (Microsoft and/or AWS)</li><li>Certifications in relevant technologies (Cloud Adoption Frameworks etc.)</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;Preferred qualifications:<ul><li>Experience in workload migrations and the relative methodologies and assessment tools</li><li>Experience in DevOPs tools and practices such as terraform, Ansible etc.</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Good Presentation skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>&nbsp;

Cloud Solutions Architect

The American College of Greece (ACG) is seeking a qualified and dynamic professional to join the Advancement Office as Manager, Advancement – Alumni. The successful candidate will manage and support programs that strengthen Alumni engagement, increase giving, and foster a culture of philanthropy and connection among ACG Alumni, parents, friends, and staff.Job Responsibilities:<ul><li>Manage selected Alumni programs and support others, including alumni groups and engagement platforms, to expand outreach, participation, and giving in alignment with Advancement strategic goals.</li><li>Collaborate with the Executive Directors on the development of new and the expansion of existing alumni engagement and fundraising programs targeting prospects in Greece and abroad</li><li>Plan, organize, and implement alumni, fundraising, and stewardship events both locally and internationally (e.g., alumni chapters), ensuring successful execution under the guidance of the Executive Directors.</li><li>Support fundraising and development initiatives.</li><li>Supervise and guide Advancement Office student assistants.</li><li>Support the Communications Manager with alumni-related engagement activities and campaigns.</li><li>Assist with daily operations and administrative processes within the Advancement Office.</li><li>Perform other duties as assigned by the Executive Director – Alumni.</li></ul>Qualifications:<ul><li>Bachelor’s and Master’s degree in Business, Communications, Marketing/Management, Public Relations, or a related field.</li><li>6–8 years of related professional experience &amp; 2–4 years of experience in customer service or stakeholder engagement roles.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li></ul>Required Skills:<ul><li>Strong interpersonal and communication skills.</li><li>Excellent project management, event coordination, and organizational abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to handle complex and confidential information with discretion.</li><li>Familiarity with fundraising principles and donor stewardship.</li><li>Basic budget and vendor management skills.</li></ul>Other requirements:<ul><li>Willingness to attend Advancement Office events in Greece and abroad as required.</li></ul>

Manager – Advancement, Alumni

The American College of Greece (ACG) is seeking a motivated professional to join the Advancement Office as Coordinator, Advancement – Alumni. The successful candidate will support alumni engagement initiatives, philanthropy activities, and the efficient daily operations of the Advancement Office, helping to foster strong and lasting relationships with alumni, parents, donors and the broader ACG community.Job Responsibilities:<ul><li>Coordinate daily office operations, including managing inquiries, calls/emails, alumni/visitor requests, supplies, requisitions, calendars, meetings, and general administrative tasks.</li><li>Manage the daily content and execution of the Advancement Office’s social media strategy and digital communication platforms, in collaboration with the Communications Manager, to enhance alumni engagement and giving.</li><li>Produce monthly social media and digital media metrics reports and support the development of communication strategy based on these analytics.</li><li>Support the planning and organization of events, solicitation campaigns, and engagement initiatives targeting alumni, parents, and prospects.</li><li>Coordinate scholarship communication for donors and recipients under supervision of the Senior Manager.</li><li>Support donor stewardship activities, including preparing letters, coordinating meetings, and assisting with small events.</li><li>Support outreach, engagement, and solicitation of Pierce Parents, in collaboration with the Executive Director of Advancement – Development.</li><li>Provide administrative support to the Advancement team.</li><li>Perform any additional duties assigned by the supervisor.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Communications, Marketing/Management, Public Relations, or related fields.</li><li>4–6 years of relevant professional experience.</li><li>Excellent oral and written communication skills in both Greek and English.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Basic understanding of CRM systems, databases, and digital engagement platforms.</li><li>Knowledge of project management, social media management, and business communication processes.</li></ul>Required Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Strong project management, analytical, and problem-solving abilities.</li><li>High attention to detail and ability to handle confidential information with discretion.</li><li>Ability to work independently, take initiative, and demonstrate creativity.</li><li>Team-oriented mindset and strong collaboration skills.</li></ul>Other requirements:<ul><li>Availability to attend and support Advancement Office events when needed.</li></ul>

Θέσεις Εργασίας Αναλυτής Επιχειρηματικής Ανάπτυξης Αγία Παρασκευή

διευθυντής καταστήματος

Pet4u

senior l2 security analyst

SPACE HELLAS AE

it solutions architect

SPACE HELLAS AE

telecom presales engineer

SPACE HELLAS AE

cloud solutions architect

SPACE HELLAS AE

manager – advancement, alumni

The American College of Greece

coordinator, advancement – alumni

The American College of Greece

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