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As a Guest Experience Agent you will…<ul><li>Satisfy guest needs and exceeding guest expectations your top priority</li><li>Greet guests by name and escorting them on a tour of the hotel on the way to their room</li><li>Perform administration duties and check-in/check-out procedures</li><li>Project a positive hotel image at all times</li><li>Assist with itineraries and preparing necessary vouchers for guest activities</li></ul>Entry Requirements:<ul><li>Experience in a 4 or 5 stars boutique hotel environment</li><li>Excellent command of the English language, both spoken and written</li><li>Additional language knowledge would be consider an extra asset</li><li>Great conversational and organizational skills while being teamwork-oriented</li><li>Positive outlook and outgoing personality</li><li>Experience with Front office software, like Opera, Fidelio &amp; Protel</li><li>EU citizenship is required</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Guest Experience Agent

Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image at all times. Generate and optimize revenue by effectively following the set selling strategies through revenue management. Practice and promote the desired work culture around the four core values.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Exercises proper selling, up-selling, cross selling and suggestive selling technique in order to maximize property revenue.</li><li>Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times.</li><li>Ensures every caller directed to the department receives an optimum level of services and care at all times.</li><li>Consistently follows the IFH call processing standard at all times.</li><li>Handles guest queries, requests and complaints related to reservations in a polite and efficient manner. Seeks guidance from Team Leader or Manager to minimize customer dissatisfaction.</li><li>Records and processes reservations via all channels and ensuring response within 24 hours of receipt.</li><li>Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information.</li><li>Ensures accurate input of reservations details in the hotel property management system.</li><li>Liaise with the Sales Department regarding booking of group rooms.</li><li>Provides Team Leader and Manager all relevant correspondences for late cancellation and no-show bookings to support the penalty charges.</li><li>Always maintains a comprehensive filing system in the Reservations department.</li><li>Attends all training programs as required by the business needs.</li><li>Treats internal and external customers fairly with respect, while developing effective customer networks.</li><li>Achieve performance target (Key Performance Indicator) to ensure that agent’s work supports and furthers the organization's goals.</li><li>Performs any additional tasks as and when directed by the Team Leader and Manager according to the business needs.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>&nbsp;&nbsp; &nbsp; &nbsp;Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>&nbsp; &nbsp;Bachelor’s degree</li><li>Minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field</li><li>Excellent knowledge of Greek and English (another language, namely Russian, German, Italian or French is an advantage)</li><li>Experienced in using Opera system.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint)</li><li>Excellent communication skills</li><li>Strong administrative abilities</li></ul>

Agent, Reservations 6567

We are seeking an experienced and detail-oriented Housekeeping Supervisor to join the team at Amanzoe, in the Peloponnese, Greece. Reporting to the Executive Housekeeper, this role supports the daily operations of the Housekeeping Department to ensure the highest standards of cleanliness, organization, and guest satisfaction throughout the property.Responsibilities<ul><li>Supervise and coordinate the daily activities of the Housekeeping team to ensure all areas meet Aman standards.</li></ul><ul><li>Ensure guest rooms, public areas, and back-of-house spaces are maintained to a high standard of cleanliness and presentation.</li></ul><ul><li>Provide training, guidance, and motivation to Room Attendants and support staff.</li></ul><ul><li>Conduct regular inspections of rooms and public areas to ensure quality control.</li></ul><ul><li>Liaise with other departments to ensure seamless guest experiences.</li></ul><ul><li>Manage inventory levels for linen, amenities, and cleaning supplies.</li></ul><ul><li>Assist the Executive Housekeeper with administrative tasks, scheduling, and departmental planning.</li></ul><ul><li>Respond to guest requests and feedback with professionalism and efficiency.</li></ul><ul><li>Maintain compliance with health, safety, and hygiene regulations.</li></ul><ul><li>Support in budgeting, cost control, and operational efficiencies.</li></ul>Requirements<ul><li>Degree or diploma in Hospitality from a certified school in Greece or abroad.</li></ul><ul><li>Minimum 2 years of experience in a similar Housekeeping supervisory role, preferably in a 5* luxury hotel.</li></ul><ul><li>Excellent verbal and written communication skills in both Greek and English.</li></ul><ul><li>Strong leadership, interpersonal, and organizational skills.</li></ul><ul><li>Proficiency in MS Office; knowledge of Opera PMS or Fidelio is an asset.</li></ul><ul><li>A hands-on approach with strong attention to detail and problem-solving abilities.</li></ul><ul><li>Ability to work under pressure while maintaining service excellence.</li></ul><ul><li>Commitment to guest satisfaction and maintaining luxury service standards.</li></ul><ul><li>Right to live and work in Greece without company-supported work permit.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.<ul><li>Accommodation including monthly Utility Allowance (Electricity and Water).</li><li>Access to our Training Platforms: Open Sesame and E-Cornell.</li><li>Discount on F&amp;B Outlets.</li><li>Discount on Aman Retail Boutique.</li><li>Meal and Coffee breaks while on duty.</li><li>Provided Uniform.</li><li>Employee Wellness Program including complimentary Yoga, Tennis, and Gym Classes.</li><li>Amanzoe Elite Program with discounts on local restaurants and stores.</li><li>Staff Party and Family Day events.</li><li>Staff Bus for daily transportation.</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

Housekeeping Supervisor

As HR Coordinator you will…<ul><li>Implement Human Resources processes related to the hotel’s daily operational needs ensuring guest services and colleague productivity and safety</li><li>Strengthen team bonding between management team and line staff</li><li>Work closely with the departments at all levels in communications and implementation of HR initiatives concerning all HR areas</li><li>Maintain, accurate and complete employee records</li><li>Update HR databases (e.g. new hires, separations, vacation and sick leaves)</li><li>Prepare all the documents for HR policies and procedures</li><li>Assist in payroll preparation by providing relevant data, like absences, leaves, sickness</li><li>Cooperate with Recruitment Management team to ensure efficient and high-quality coverage of vacancies</li><li>Recruitment Process Administration (job ads tracking, screening, phone interviews, reporting)</li><li>Act as the point of contact when employees have queries or job-related issues</li><li>Plan and organize social and community activities (Employee Events, community actions, etc)</li></ul>​Entry Requirements:<ul><li>Bachelor’s or Master’s Degree&nbsp;Human Resources</li><li>Excellent command of Greek &amp; English language both verbal and written</li><li>Minimum of 2 years of experience working in a similar position (previous HR experience within the luxury hospitality setting would be highly appreciated)</li><li>Proficient in Microsoft Word and Excel</li><li>Must be familiar and knowledgeable of Greek legislation and processes</li><li>Strong verbal communication</li><li>Excellent organizational skills, emotional intelligence and problem-solving skills</li></ul>​We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>Company laptop &amp; mobile phone</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

HR Coordinator

We are currently looking for a dedicated and detail-oriented Executive Housekeeper to lead our Housekeeping team at Amanzoe. Reporting directly to the Rooms Division Manager, the Executive Housekeeper is responsible for overseeing all housekeeping and laundry operations, ensuring that the highest levels of cleanliness, comfort, and service are maintained throughout the resort. This is a key leadership role requiring strong organizational and team management skills, with a focus on delivering exceptional guest experiences.Responsibilities<ul><li>Lead and manage the day-to-day operations of the Housekeeping and Laundry departments.</li><li>Develop and implement departmental standards, policies, and procedures.</li><li>Prepare, manage, and monitor the housekeeping budget, including inventory and cost control.</li><li>Oversee staff recruitment, onboarding, training, performance evaluations, and scheduling.</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards.</li><li>Maintain sufficient inventory of linen, supplies, amenities, and uniforms.</li><li>Ensure proper use and maintenance of cleaning equipment and materials.</li><li>Coordinate with other departments to ensure seamless service delivery.</li><li>Ensure compliance with health, safety, hygiene, and security regulations.</li><li>Manage guest feedback and handle complaints in a professional and efficient manner.</li><li>Conduct regular departmental meetings to communicate updates, motivate the team, and monitor performance.</li><li>Provide leadership, mentorship, and support to the housekeeping team to promote development and high morale.</li><li>Monitor and maintain departmental documentation and reports.</li></ul>Requirements<ul><li>A university degree or college diploma in Hospitality Management or Business Administration.</li><li>8–10 years of housekeeping experience in luxury hospitality, including at least 2–3 years as Assistant Housekeeper.</li><li>Previous experience in a pre-opening environment is considered an asset.</li><li>Proficient in Microsoft Office and housekeeping software systems.</li><li>Strong operational knowledge of housekeeping procedures, tools, and cleaning products.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English, both written and spoken.</li><li>Strong leadership, organizational, and time-management abilities.</li><li>Ability to work under pressure, multitask, and resolve guest concerns effectively.</li><li>Sound understanding of health, hygiene, and safety practices in the hospitality sector.</li><li>Right to live and work in Greece without the need for company-supported work permits.</li></ul>Benefits &nbsp;At Aman, we believe in investing in our people. We offer a competitive benefits package and exciting career growth opportunities in a company that is expanding globally.<ul><li>Discount on F&amp;B Outlets</li><li>Discount on Boutique</li><li>Work Wear Allowance</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes</li><li>Amanzoe Elite Program (discounts on local restaurants and stores)</li><li>Staff Party and Family Day Events</li><li>Access to Typsy and E-Cornell Training Platforms</li><li>Single Accommodation</li><li>Monthly Utility Allowance (Electricity and Water)</li><li>Meal and Coffee Breaks while on Duty</li><li>Staff Bus</li><li>On-site Gym Access</li><li>Private Health Insurance</li><li>Laundry Allowance</li></ul>

Executive Housekeeper - Amanzoe

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

Front office Supervisor

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we believe that our people are the heart of everything we do. We are committed to providing an exceptional work environment where employees can grow, thrive, and deliver the outstanding service that defines us. We are currently looking for a Steward to join our Stewarding team and support the highest standards of cleanliness, organization, and operational excellence throughout the hotel.As a Steward, you will play a key role in maintaining clean and safe kitchen and front-of-house areas, handling dishware, flatware, silver, and kitchen equipment, and ensuring smooth daily operations. Your contribution will help provide the exceptional guest experiences that define Four Seasons.What You Will Do<ul><li>Operate dishwashing and silver burnishing machines safely, handling all chemicals correctly and storing them properly.</li><li>Load, unload, clean, polish, and store dishware, flatware, and silver items across the hotel.</li><li>Follow daily schedules for polishing silver items and handle last-minute polishing requests efficiently.</li><li>Maintain a clean, safe, and hazard-free work area; immediately report accidents, spills, or damages.</li><li>Ensure all necessary cleaning supplies are available and notify the Executive Steward of any shortages.</li><li>Clean, dust, sweep, mop, polish, scrub, wash, strip, and buff designated areas in the hotel, including kitchen walls, floors, drains, coolers, and freezers.</li><li>Set up, clear, and clean kitchens and front-of-house buffets according to Banquet Event Orders (BEO).</li><li>Support cross-departmental requests and assist with administrative tasks, paperwork, and departmental upkeep.</li><li>Comply with health, safety, and hygiene standards, responding appropriately to emergency situations.</li><li>Participate in training sessions and departmental meetings to maintain high standards and continuous learning.</li><li>Perform other reasonable duties as assigned by the Executive Chef or Chief Steward, including redeployment to alternative areas if needed.</li></ul>What You Bring<ul><li>Previous experience in stewarding, dishwashing, or a similar role is preferred.</li><li>Knowledge of cleaning procedures, chemicals, and equipment use in a kitchen environment.</li><li>Attention to detail, strong organizational skills, and a commitment to maintaining high standards.</li><li>Ability to work effectively in a team and communicate professionally.</li><li>Flexibility to adapt to operational needs and take on additional duties when required.</li><li>Commitment to cleanliness, safety, and hotel standards.</li><li>Ability to obtain any required food handling or sanitation certifications as required by local regulations.</li></ul>What We Offer<ul><li>Employee Meals and Uniform &amp; Laundry provided.</li><li>Ticket Restaurant Monthly Amount of €100.</li><li>Bus Transportation to/from Elliniko.</li><li>Employee Recognition Program with monthly awards.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Employee Travel Program (after 6 months of service, enjoy complimentary nights in Four Seasons properties worldwide).</li></ul>At Four Seasons Astir Palace Athens, ranked among the World’s 50 Best Hotels, we foster a culture of excellence and continuous learning. Join us and be part of a team dedicated to delivering unforgettable guest experiences in a stunning environment.

Steward REQ10365718

We are currently seeking a dedicated and detail-oriented Front Office Manager to join our Rooms Division team at Amanzoe in Porto Heli, Greece. Reporting to the Rooms Division Manager, this key leadership role is responsible for overseeing all Front Office operations, including Guest Relations, Reception, Telephone Services, Transportation, Concierge, and Activities. The successful candidate will play a vital role in ensuring that each guest’s journey is seamless, warm, and truly memorable.Responsibilities<ul><li>Lead and manage the daily operations of the Front Office department.</li><li>Ensure a consistently high level of guest service in alignment with Aman standards.</li><li>Oversee guest check-in and check-out processes, special requests, billing, and concierge services.</li><li>Collaborate with the Accounting team on auditing, reporting, commissions, and billing procedures.</li><li>Coordinate departmental planning based on occupancy forecasts and guest needs.</li><li>Supervise and mentor team members to promote performance, engagement, and development.</li><li>Handle guest feedback, complaints, and service recovery with discretion and professionalism.</li><li>Ensure smooth coordination between Front Office and other operational departments.</li><li>Maintain accurate records, reports, and procedures in Opera or Fidelio PMS.</li><li>Assist with training, evaluations, scheduling, and departmental administration.</li><li>Uphold Aman values and ensure all interactions reflect our dedication to excellence.</li></ul>Requirements<ul><li>Minimum 5–8 years of experience in the hospitality industry, with at least 2 years in a similar role.</li><li>Strong knowledge of Opera or Fidelio Property Management Systems.</li><li>Excellent communication and guest relations skills.</li><li>High level of fluency in English (spoken and written); additional languages are an asset.</li><li>Strong leadership skills with a hands-on, service-driven approach.</li><li>Exceptional organizational, interpersonal, and multitasking abilities.</li><li>Right to live and work in Greece without the need for company-supported permits.</li><li>A collaborative and value-driven mindset aligned with Aman’s service philosophy.</li></ul>BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits package including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included, and at home.<ul><li>Single accommodation including monthly utility allowance (electricity and water).</li><li>Discount on F&amp;B outlets.</li><li>Discount on Aman Retail.</li><li>Meal and coffee breaks while on duty.</li><li>Provided uniform.</li><li>Employee Wellness Program including complimentary yoga, tennis, and gym classes.</li><li>Amanzoe Elite Program with discounts at local restaurants and shops.</li><li>Access to our training platforms: Typsy and eCornell.</li><li>Private health insurance.</li><li>Staff transportation via bus.</li><li>Laundry allowance.</li><li>Participation in annual staff party and family day events.</li><li>Access to on-site gym facilities.</li></ul>

Θέσεις Εργασίας Γραμματέας Ελλάδα - Σελίδα 2

guest experience agent

Andronis

agent, reservations 6567

One&Only Resorts

housekeeping supervisor

Amanzoe

hr coordinator

Andronis

hr coordinator

Andronis

executive housekeeper - amanzoe

Amanzoe

front office supervisor

Miraggio Thermal Spa Resort

steward req10365718

Four Seasons Athens Astir Palace

front office manager - amanzoe

Amanzoe

Jobily.gr

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