logistics operations & communications specialist

At efood, our rider community is at the heart of everything we do. We're looking for a passionate and strategic  Logistics Operations & Communications Specialist to help us design and implement impactful communication and engagement initiatives that truly resonate with our riders.

If you're driven by purpose, love turning insights into action, and know how to craft meaningful messages that build trust and connection, this is the role for you.
 

What you’ll be doing:

• Develop and implement integrated internal and external communication strategies tailored to our rider community.

• Collaborate with cross-functional teams to ensure communications align with company-wide objectives.

• Monitor and evaluate the performance of communication campaigns, using data to drive improvements.

• Design and roll out employer branding and engagement initiatives to foster a strong sense of belonging and pride among riders.

• Listen actively to rider feedback and translate insights into actionable plans that reinforce our rider-first culture.

• Support the design and delivery of benefits, rewards, and recognition programs that enhance satisfaction and retention.

• Localize global best practices in engagement and adapt them to fit the unique needs of the Greek market.

• Lead Corporate Social Responsibility and volunteering initiatives that reflect our values and community spirit.

What you need to be successful

• Bachelor’s degree in Communications, Marketing, Business Administration, or a related field.

• 4+ years of experience in communications or engagement roles, ideally within fast-paced or diverse communities.

• Strong project management skills and the ability to juggle multiple initiatives effectively.

• Exceptional verbal and written communication skills in both Greek and English.

• A creative and empathetic mindset with a passion for community-building and storytelling.

• Strong interpersonal skills and a collaborative spirit.

• Prior experience in employer branding, CSR or internal communications is a plus.