JOBILY AI SUMMARY
What you'll do
- Shape and deliver the retail learning strategy for Italy and South East Europe.
- Identify store-team capability gaps and design practical learning solutions with business partners and subject matter experts.
- Lead learning programs across owned and franchise stores using trainer-led, digital, virtual and hands-on methods.
- Coach and develop retail learning professionals, in-store trainers and franchise partner trainers.
- Build partnerships with retail leaders, HR, franchise teams, and district and store leaders.
- Measure learning impact through performance data, feedback and observation, then improve programs and report progress.
- Manage the learning budget, vendors and external partners.
- Support new-hire onboarding and ongoing store-team engagement.
- Lead and develop a regional team of Retail Training Managers through mentoring and guidance.
- Gather store feedback to inform learning priorities and recognise strong execution.
Key requirements
- 5+ years' experience
- Retail operations, Sales and Customer service
- Learning program design and delivery, Retail training and Adult learning principles
- Coaching and mentoring, Leadership and Communication
- Stakeholder management
- Learning technologies
- Performance measurement and data analysis, Budget management and Vendor management, Onboarding
- Human Resource Management / Training and Development / Business Administrationpreferred
Benefits
- Competitive base salary, annual bonus, company car, fuel allowance, private life and health insurance, hybrid working, meal allowance, adidas product discount, gym membership discount, laptop and mobile phone, learning platform access, private pension plan and Employee Assistance Program.
About the job
As Senior Manager Retail Training for Italy and South East Europe, you’ll shape store team capability, drive commercial learning priorities and directly influence retail performance across our owned and franchise stores. What you will do - Shape and deliver the retail learning strategy for Italy…




