As a Technical Account Manager you will perform Presales Analysis and present Solutions for Vodafone’s Network, Security, & Fixed Telephony services and solutions to private sector SME & SoHo customers. Holding this position you will have the opportunity to develop expertise in new technologies/services (ex. SDWAN, Security etc) and work closely with a wide network of key accounts. 

Your key accountabilities and decision ownership: 

•   Perform daily customer visits, enquire with customer IT personnel & analyse customer needs.

•   Investigate Customer needs and propose the technical solution that meets customer requirements. 

•   Prepare and present the sales offers, lead the technical and commercial discussion and follow up any open points with customers, in order to get the sales orders executed.

•   Propose the appropriate, Networking and Security solution, that best address customer needs.

•   Achieve commercial targets through cooperation and support of Vodafone’s business account managers. 

•   Achieve Revenue Growth of supported clientele 

•   Co-operate with Design Experts to address customer needs sufficiently. 

•   Liaise thoroughly with internal and external business Partners, combining technical advice to design and fulfil the best possible ROI for the customer’s estate.

•   Become the long term contact of choice for the customer’s Digital Transformation journey and solutions lifecycle.

•   Inspire and ignite attention to Vodafone’s offer of Fixed Connectivity services & solutions.

Who you are

•   University degree in Telecoms/IT or related

•   Excellent command in writing and speaking of both Greek and English language

•   Previous working experience in a similar position in a Telecommunications or IT company

•   Ability to compose solutions for WAN/LAN networking (SDWAN), Security and telephony 

•   Experience in technical writing for the above

•   Very good interpersonal skills and ability of fluent communication with customers and partners. 

•   Strong results orientation and attention to detail.

•   Flexibility to work under pressure & tight timelines.

•   Ability and interest to learn about the latest business services and products.

•   Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

• Competitive pay, bonus & remuneration package 

• Private Health & Medical Insurance 

• Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad 

• Remote work equipment to help you create a comfortable, ergonomic workspace at home 

• Unlimited access to learning resources and trainings 

• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service 

• Spirit of Vodafone Day: one day each quarter dedicated to your personal development 

• Extra days off: Vodafone Day, Family Day, Volunteering Day 

• Needless to say, we cater for your communication wherever you are 

• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking 

• Special employee offers and discounts 

#LI-Hybrid #Vodafonespirit #Togetherwecan 

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.